I went there for a B1 Service. they were great. they said 1 hour 30 minutes and they were done 15 min early. the service was great and Samm our representative was Great! GOOD JOB HONDA!!!

Always professional with quality service!

Absolutely amazing experience. My lease became due and I needed to buy another car during this Coronavirus crisis. I was able to negotiate a deal, purchase a new car, and return my old car within 5 hours. This was done with virtually no physical contact. Everyone at this dealership were professional and completely aware of the issues that have arisen during these difficult times.

Great customer service and they take really good care of your car. They explain everything to you on your level. Honda Centennial is the worst every. The service suck big time. They don’t do the work you paid for.

Honda West provide excellent service every time I am in need of maintenance for my Sedan.

I went in to Honda West for an oil and filter change and the service technician was on point. He was professional, and knowledgeable and gave me all of the recommended maintenance my Honda needed. I ended up having the work done, car washed and put the door in about an hour more or less. My experiences so far at that dealership have been very positive. Good job guys!

The service was very professional, handled well and was very quick.

Everyone here is super friendly and always so helpful!

Very good experience.. Straight forward and knowledgeable..

Very best service and professional....I recommend every Honda owner to try

The most outstanding excellent experience we ever had! Thank you so much Sonic Honda West :)). We Can’t be more satisfied.

I recently purchased one of the first CR-V Hybrids available in Las Vegas from HONDA WEST. My experiences with Honda West has always been personal and efficient. My new car purchase was handled very well by Nate Pham and I am sure he will always be of assistance if needed in the furture. Nate and Honda West are exemplary.

My experience was fantastic, very professional. My needs were listened to and my questions were all answered.

My CR-V had a gear shift handle problem that was on the recall list, So I called Karla, my favorite service rep at Honda West, and she was able to get me in on the same day (on very short notice) for the repair. I dropped off the car and went about my business. Karla called after the work was done, and the car was even washed when I returned. I always get great service at Honda West.

I have been working with Karla in your service department since 2015, she has taken the best care of me and my Honda's. When I schedule my service appointment on line I make sure that the appointment is with her. Great employee

Honda west is the best place in Las Vegas to buy a car

Jilmar and Goardon are the absolute best! My family and I can always count on them to give us the best deals and service. There is no one else we would trust or recommend more than them. Always so grateful for their dedication and time.

Sergio was great to deal with. He was very patient in dealing with me and made a deal happen on my trade that I only had for 2 months. I love my car!

Very professional and efficient

Juan was AMAZING, PATIENT, PLEASANT, & EASY TO SPEAK WITH. This was my first time leasing a car. I was nervous and his customer service skills & personality helped me ease up.

I highly recommend choosing Honda West-Las Vegas to purchase your vehicle! They gonna treat you like a part of the family! They’re listening and understanding what do you need! ⭐️ ⭐️⭐️⭐️⭐️ I want to say -thank you- to Ted Trevino and Tim Walker! They went above and beyond to see me leaving with my new Honda at 9 p.m. smiling like a child getting his Christmas present a week early

Outstanding customer service from Jilmar. He was able to get us the right rate at the right price.

Robin Absher, Nabeel and financial guy provide great customer service, kind and professional.

I come here for any maintenance on my vehicle and this time I got a young lady I think her name was Sherry she was awesome very nice made me laugh so kudos to her four awesome experience

Everyone was very professional and the service was resolved in a timely manner.

I recently purchased a car at Honda West for my Dad who lives in Nevada while I live in NY. I dealt with Ted Trevino and could not be happier with his service and patience. A cross country deal had the potential for some bumps and aggravation but thanks to Ted that was all avoided and he also matched the best deal I found anywhere. I would highly recommend working with Ted.

Salesmen Ted Trevino provides an outstanding service and would recommend 10 / 10 as the person to go to. Service A+

Very courteous sales and finance staff! No pressure! Highly recommend.

Davod thank you for helping me get a new car. Atiq made finalizing paperwork quick and painless.

Ted and Javier were awesome! I scheduled my test drive and was treated like a VIP. Best car buying experience ever.

Greg gave us exceptional customer service and we are satisfied with our new purchase!

Service not bad and dealers is nice, everything is convenience

Quick service. Coffee machine? Great stuff.

This review replaces an unfairly angry one from last week. David was nice, as always, and took care of any problems.

Very clean, professional and friendly. Go see Al M. - he’s a calm, cool and easy going salesman. I’ve been a Toyota customer for years and I didn’t think I’d like the Pilot as much as the Highlander, but I changed my mind after one (ok, two) test drives. So far, so good! Looking to many years of driving a reliable and safe vehicle. Thanks Honda West!

Very clean, professional and friendly. Go see Al M. - he?s a calm, cool and easy going salesman. I?ve been a Toyota customer for years and I didn?t think I?d like the Pilot as much as the Highlander, but I changed my mind after one (ok, two) test drives. So far, so good! Looking to many years of driving a reliable and safe vehicle. Thanks Honda West!

We were happy with the purchase price of our new Honda CR-V. The salespersons and finance manager were very courteous.

Bring my wife's and my car here all the time for service. Never have a bad encounter. The entire staff is friendly and very helpful

Our salesperson was awesome. Darryl B. was very friendly, knowledgeable and professional. He was so helpful, answering all of our questions regarding the models we were interested in. Our finance person, Antiq was great also. It was a very pleasurable experience. We were treated extremely well and respectfully from the moment we walked in the door. Thank you Honda West, and I look forward to a great working relationship in the upcoming years.

Quick and Easy

Brian was so amazing in helping us get the car we wanted and the price we were comfortable with. He even went above and beyond when I had to turn in a different lease and offered to give me a ride so I didn’t have to take Uber. He went over all the details and features of my vehicle. My family and I couldn’t be happier. Thank you Brian

The salesperson ( Davod Ghasemi ) we did business with was very professional and his approach to the preparation of the deal was exceptional, well above standards. Davod is a huge asset for your company to consider.

Great people at honda west. Always caring and willing to give you all the information you need.

Dealer Davod has helped me to get the car I wanted he was amazing

Great service

I went to Honda West Sahara to take a look at a car I saw online. Nabeel ansari and Atiq ansari came over to help us and was just so great. Never felt pressured, never felt like I wasn’t being heard. Nabeel ansari and Atiq ansari was awesome. Helped in every way he could and made buying the car I wanted painless. If you go here be sure to ask for him. Great guy, knowledgeable, and helpful employee thank you so much for everything you guys did to us and thank you for your good and  great service

Friendly, informative and fast service. Great capuchino in the waiting area! 😁

Easy lease. In and out in about an hour. My salesperson was super helpful. As always do your homework before stepping in yo the dealership.

Went in on Saturday afternoon. Was instantly greeted by Ryan, told him I was recently in a wreck and needed something quick but still nice. He proceeded to show my girlfriend and a handful of cars, got to test drive a few that I thought were really nice and ended up settling on a 2019 Honda Civic! Honestly we couldn’t be happier, he made the whole process super easy! Would definitely recommend this place to anyone looking for a car! Shoutout to Ryan and the tall/funny black guy! Super sorry I don’t think I caught his name, but he also made out visit to Honda West a memorable one!!! Thank you guys so much!

I worked with Ted who was very personable.

Al was the best!

I worked with Ted who was very personable, honest and did everything in a timely manner.

I truly love my new HRV! Carlos Avila was amazing! He made me feel comfortable during the whole purchasing process. I would refer him to anyone interested in a Honda.

Great customer service, very friendly staff. I highly recommend Honda West for the next time you need a car.

When I got to the service my service rep Kenny was there to assist me right away quick service and prompt.

Good customer service, very friendly

“ Great Experience!” I enjoyed working with Jilmar on my first car purchase and appreciate his candid no-pressure style.

We have a 2005 Honda that we’ve had to take twice for the airbag recall. The most recent in July 2019 (both recalls done in California)Airbag warning light turned on mid Dec. Shaun assisted us, said we would have to pay a fee ($75 i think)to see why light turned on. I was a bit bummed, Long story short, turns out it was because a part needed to be replaced for the driver side seatbelt. Pleasantly surprised 2005 Honda part was not charged nor did we pay the $75 fee. The license plate was falling off at time of picking up the car, husband brought it to their attention asked for a bolt that he could fix it. Manager said: no way, we’re fixing it for you! Great customer service.

DARRYL BEST AND TIM WALKER ARE THE BEST AUTO SALES AND AUTO FINANCE REPS I EVER MET. I AM 78 YEARS OLD SO NOT A NEWBIE. THEY REPRESENT THE DEALERSHIP WELL. THE SHOWROOM AND LOT WERE CLEAN, ORGANIZED AND HAD A VERY NICE INVENTORY IN STOCK. I SELL SO I KNOW WHAT TO LOOK FOR IN SALESMANSHIP

Our sales person was Patrick Medina who was a pleasure to deal with on buying our new 2020 CRV. He was through explaining every detail of the new features of the car. Thank you Patrick for your patients with us.

These guys know how to get a deal done! They worked with my situation and made it work to my benefit. Thank you!

(Translated by Google) They take care of you quickly even without an appointment. Y. Almost everyone is friendly (Original) Lo atienden rapido a uno aun sin cita. Y. Casi todos son amables

My name is Laura Mendoza i purchased a hrv from Greg larsen i recieved my survey from honda was very sick at the time and did not understand it i meant to give him all 10 s he was very helpfull im sorry for this i know i cant change it with honda but i wanted you to know thank's laura mendoza

Extremely quick with my oil change. Great services Greg was a polite and informative about my car's battery.

They are always quick and efficient I highly recommend for services or purchases.

Great service and nice cars!

From the management to the advisor to the pleasant people at the counter when to check out and the warming greeting as soon as you walk through the doors makes you feel like your important that's a great feeling. I give a Attaboy to Honda West keep up the good work.

We have been shopping for a new car for quite some time. When we made the decision to purchase a Honda, we visited two dealerships. We purchased from salesperson Jilmar Esperanza at this dealership. He was extremely knowledgeable about all the auto's options and its operation. We were also very pleased that he had the authority to finalize the price, rather than contacting someone else for pricing. It is very refreshing to be treated with respect, and not high pressure tactics when shopping for a car. We highly recommend doing business with Jilmar at Honda West.

We bought Honda CRV on line and dealt with the salesman name Gary for trading our old car etc. he was most courteous and accommodating and with lots of patience. He answered all our questions with a smile and took care of everything. We are very happy.

Ted Trevino was our sales person. Very knowledgeable and patience with us. The process was smooth. Manager Chris also did an amazing job!!!! got out payments to where we wanted. was happy with the experience and highly recommed Ted

It was a good experience for me being able to get my first car and overall very satisfying to drive off that lot with my new car.

This is a great dealership. Best place to buy a Honda. Highly recommended.

The finance person, Daniel, was specially easy and great to deal with and showed extraordinary competence. He made the buying process smooth and easy.

They made it really easy to trade in my leased Civic and got me into a gorgeous HR-V. The experience was great, everyone was super nice. I wish I could do half stars but I cane. The only reason I would take away anything would be that the entire process took much longer than expected. But it was worth it to get my new car!

Walked in and purchased a brand new 2020 Honda Insight for a fair price with zero money down and drove away in less than 90 minutes.

David was courteous and responsive with the service called we made. We highly recommend him when dealing Honda West service.

Eric Quezada is friendly, he is super knowledgeable and patient. He makes me wanna purchase another Honda. Employees like Eric can change my view on what auto manufacturer I buy from. If any of my friends or family want to buy a Honda I would suggest him.

Best sales rep in the house

Dec 2019 - Great way to end the year is with another 5-star visit. Sept 2019- Another 5-star visit! 2018- I scheduled an appointment through the Honda online system for a Monday morning. When I pulled into Honda West the line was 10 cars deep. The service advisers processed the cars quickly. I was approached by Service Adviser Karla with a greeting and a smile. She processed my service request quickly and helped me with a recall pending for my Honda. She was professional and knowledgeable about my Honda. I told her that I was going to wait and asked for a car wash. She gave me a thumbs up and invited me to wait indoors with a great cup of coffee. I recommend you to visit HWest and ask for Karla in the service department. Of course, I ask that you get in line behind me. Then again, Karla and her team would get us through quickly.

Service was excellent fast too

Danielle was the best. She got me a great price and she was able to get the exact model and color of the HR-V I wanted(no other dealers in Las Vegas were able to do that). Sergio had the car ready to go as soon as I arrived. Financing with Honda Financial had a better rate than anyone and I didn’t have to spend all day in the dealership. Thank you guys!

Salesman was really helpful and courteous. The final process ,paperwork, went well.Would reccomend this dealership for any serious buyers .I drove all the way from Los Angeles to make the deal possible.Thanks Sergio!!!!!!

the service was awesome and fast, nice people working at that location.

Best auto purchasing experience to date. Jilmar was very knowledgeable and informative, explaining all the options of our purchase and made the best deal possible a breeze. We are very happy with our purchase and the personal attention paid by the entire staff.

Great customer service, the Service Area is Always consistent with everything that my vehicle needs. That's why I am a loyal customer and I would not go anywhere else. Thank you for all your hard work. I love this place. They always do consistent great job. Carla Gunther is always friendly and going above and beyond for her customer.

Came in with a dead battery. Honda explained to me it was still under warranty. Got it done in promised time. Happy with the service.

Came in needing a new battery. They got the job done promptly. They explained to me it was under warranty. The waiting area was okay. Not as fancy as Lexus or VW. No free snacks, Just coffee.

Honda West is the nicest dealership I have ever dealt with. When you walk in the door , the environment is welcoming and uplifting. Everyone is cordial, and there are no pushy sales people. You're able to browse their showroom and walk around without any distractions. Nate, their Sales Consultant, is one of the most professional people that I have had the pleasure of dealing with. He is well versed on all of their cars, and I was pleased that he spoke in terms that helped me to understand and appreciate the SUV that held my interest for quite some time, which is the 2019 Honda CR-V EX Model, which I now own .....and I love it! The price point was competitive, while focusing on the utmost customer satisfaction. In consideration of the way I was treated in this dealership, I can honestly say that Honda West lives up to their fine reputation.

Great car buying experience. All of the staff that helped were super friendly and knowledgeable.

Well I wasn’t going in to buy a car but dropped off some toys for Christmas. Thank you very much for your Christmas spirit.

I brought my car in for an oil change without an appointment - despite a long line in front of me, the car was in and out in an hour as promised with a fresh wash. I've historically had great experiences with the service department at Honda West and this most recent visit was no different. Great service!

This the 5th Honda I have bought at Honda West. Antiono is my to go to person he is Great and easy to work with. I give Honda West 5 stars ⭐️⭐️⭐️⭐️⭐️

Karla is my service advisor, She’s always very friendly and knowledgeable! Makes my visits pleasant... thank you Karla

Awesome and knowledgeable team and service! Carl J. was very friendly, answered all my questions and found the perfect vehicle to fit within my price range. Thanks so much Carl! Definitely recommended ⭐️⭐️⭐️⭐️⭐️

best price. Best service.

I brought my car in for an oil change without an appointment - despite a long line in front of me, the car was in and out in an hour as promised with a fresh wash. I've historically had great experiences with the service department at Honda West and this most recent visit was no different. Great service!

My service advisor was great, fast and friendly. Really appreciate the work that was done and quickly.

Excellent hands on customer Service... Love that VIP treatment.

Awesome service very honest attendants ? great location and clean and pleasant environment!

I just keep experiencing the very best customer service at Honda West! I was a little concerned when the service technician I have been working with was no longer available in the service department (he had been moved up in the company, which indicates that they promote from within...I find that admirable). My new service adviser, CJ Young, was possibly even better than the gentleman that he had replaced...and that is sincerely saying a lot! My car required a number of services and he offered fair pricing quotes and even helped me locate coupons for greater savings. He arranged a driver to take me home and pick me up in very efficient timing while my car was being serviced. Not only did he explain all the services that my 2016 Honda Civic required but what to plan for in the future. I am an extremely happy customer and will keep coming back to Honda West. Anita York Las Vegas, NV

Great experience! Definitely be back

No appointment, but got me in anyway.

I will continue to bring my vehicle to get serviced here. Kenny is very friendly and kind. Top of the line service.

Jilmar was amazing and made my car buying experience fun and felt no pressure. I feel confident in my purchase and will continue to buy Honda!

Ritchie met us at the door and was professional, kind and understanding during the entire process.

Everyone was friendly and efficient. Took in our company vehicle for an oil change and it was the same price as one of those quick lube joints. The service adviser, Richard got me in quickly, let me know of recommended service items and go me out within the hour. Great job!

Friendly staff , nice waiting room. I was in and out in no time

I?m a Honda West customer, I always bring my car for service, and I get great customer service. I come back every time my car needs service. Great team great service.

I liked the on-line appointment scheduling, helpful and informative service from Kenny, and the nice waiting area.

Pleasant experienced. Brought the car for battery check and found it was bad. They verified and its still under warranty so got it replaced, they also order the parts for my recall. Very satisfied.

Amazing Service. Quick on the oil change. Very attentive. Thank you

Nice service. CJ was polite, courteous and knowledgeable. The service was right on time.

Quick and painless, paperwork under two hours . Dealership did not have particular color I desired so they traded one of their vehicles for one at another local Honda dealership.

Great service and very helpful.

I recommend Honda West to my relatives and friends. Its a good deal and our salesman was Sam Song, and a good person and very accommodating. Thanks

Wonderful as always. We bought several cars from this dealership and I?ve never had a bad experience.

quick service , please atmosphere, tech was really knowledgeable and helpful

Came in late last Wednesday 11/27 for a change oil and tire rotation. My attendant ~ Denny who was patient and helpful with me. He explained what needs to be done, my options and the promo’s they currently have. I never felt rushed. He showed me the waiting area and came to check on me and update me how long more it will take. Denny wa so professional and truly knows how to take care of his client 5/5 stars ⭐️ ⭐️⭐️⭐️⭐️ for this dude

Always feel welcome without any pressure. Friendly, helpful and informative.

My sales associate was friendly, and professional. The transaction was smooth and the facility accommodating. An overall great experience!

Friendly staff straight to the point. Great prices and easy financing. Would highly recommend.

I came in 3 different times in a week trying to decide what I wanted to do. Gary and Randy were both awesome and could not have been more patient and helpful. Couldn't be happier with my car buying experience at Hondawest.

The waiting room was clean, comfortable, and well-stocked with coffee, water, and vending machine service. My adviser was knowledgeable, and the work was done with quality.

THEY HAVE THE VERY BEST AUTO SALESMAN I EVER MET. HIS NAME IS DARRYL BEST. IF YOU WANT THE BEST WHEN BUYING A HONDA VEHICLE BE SURE AN ASK FOR BEST

Dominic was wonderful Service was great Thank you

Jilmar was amazing! He was so calm and helpful and was able to talk me through all of the questions I had being a first time buyer. I never felt pressured or stressed out. My first car buying experience was the best thanks to him!

Carla was great! Very nice, very helpful. Service was also very quick!

Service was fast and efficient - Dominick was great!

Oil change, maintenance check -up

Yes, they were so knowledgable and helpful. Randy and Nabeel were great. We love our new car. We highly recommend Honda West. Will go back for our next car. Thank you guys.

Just purchased a 2020 Honda Accord from Honda West. I would like to thank our great sales man Davod for making our experience as smooth as possible. Davod was very patient, he answered all of our questions and never made us feel pressured. Thank You.

It was the easiest car I’ve purchased yet! It’s obvious why Jilmar is the top rated salesman for the past forever! We love our new Odyssey!

Overall experience at Honda West Las Vegas was great . Our sales representative was Darryl Best .

Overall experience was great . Darryl Best was the Sales Representative . Didn?t rush us and let us take our time to decide on which car we really wanted . We initially went to look at used cars and ended up with a brand new Honda Accord sport that was perfect

My service advisor Kenny is very friendly and super helpful. He helped with all my car problems. I will definitely look for him on our next visit.

The Honda dealership went above and beyond to help me and my family get a very reliable and safe car at an affordable rate 10/10 would recommend that others go check out the inventory of cars trucks and SUVs there.

I dropped in without appointment and got in immediately. Coupons were offered and off I went. Easy sneezy

Everyone was courteous, knowledgeable, and professional! That's why I go to Honda West!

Best coffee machine on the planet 😬. All very courteous and quick, especially Karla, excellent thank you.

quick service on walk in non appointment for oil change and recall item.

I don't usually writer reviews but my experience at Honda West deserved some attention. I had been looking to trade in my Toyota 4Runner and had interacted with MANY salesman prior to going to Honda West. I had become pretty exhausted with the "game" of buying/trading a car but was lucky enough to come across Jilmar Esperanza. Dealing with him was easy and he actually made trading in and purchasing a car a pleasant experience (which i NEVER thought i would say!) He was transparent and made the process pretty simple without the numbers game that's usually involved. Everything was clearly laid out in front of me and explained. Not only was he wonderful to work with as a person, I walked away with the best deal I had yet to come across. I have already recommended Jilmar Esperanza to coworkers and friends and he truly deserves all the awards he has earned!

I Always have a great experience with you guys, especially with Karla who goes beyond a 100% in our books. Her Customer Service is just stellar and should be someone that everyone in your staff should emulate. Thanks again Karla..thanks Honda West..

Shout out to PATRICK MEDINA for helping us getting my 2019 Honda Civic Hatch. He was very professional and not pushy like most salesmen. He made the whole car buying process smooth. Give the guy a raise! He knows how to take good care of his customers!! Happy customer here!

Great service. Only took an hour. They washed my car

Greg Larson was absolutely amazing. We looked at a few vehicles, decided which one we wanted and within hour n 1/2 we drove off with our new vehicle! Quickest service ever experienced at a dealership, the nicest people and they get straight to the point without jerking you around. AMAZING experience and amazing vehicle! THANK YOU Greg for making our experience a one of a kind and thank you Honda West!

Kenny was my service adviser, he was super nice and explained everything to me. He let me know what stuff needed done immediately and what could wait a little longer. It's so nice to hear that honesty, instead of someone just trying to tack on as much as they can. Great consideration before the holidays!

This is the third car my family has purchased from Honda West, their customer service is awesome, from the service center to sales associates, everyone is pleasant and knowledgeable. Love my new Honda!!

I'm very satisfied with the service. Kenny Franchek was most professional, the service was on time. I forgot to asked them to reset my audio system. But they noticed that and took care of it! I appreciate the level of customer service, best experience ever. Thanks

Bryan Jimenez did excellent job helping us with the purchased he explain everything well and help me set up radio and all the good stuff in my new car. Thank you, Hector Soriano

I’m on my 3rd Honda and have been with Honda West exclusively since moving to Las Vegas 6 years ago. Friendly service, no pressure from my salesman Jamir, and overall very quick. My HR-V is a stellar vehicle and I couldn’t be happier.

yes 5

Great experience buying a Honda Civic SI for our grandson graduating college. Danielle, Jimmy, Bryan, and Shelby gave us a super deal and delivered the car in a very professional manner.

Davod was very friendly, professional and knowledgeable. I did not feel pressured and it was a positive experience. The dealership atmosphere was appealing. I recommend Honda West and Davod.

Devod was very professional. Worked very hard to find the best deal for us. So appreciate not being pressured into buying something we didnt want. Many thanks to you.

Great service as always!!!

Honestly, I’m not sure where to begin. This dealership is amazing and SO great to their customers. I came in with my Honda civic (currently in a lease from Honda West) just to look around, as my mom will be leasing a new Honda soon. I ended up finding a car I was interested in and would fit my needs better than the one I had, and despite my lease not being over, they got me into a new lease with an accord I fell in love with! Thank you Honda West! I truly appreciate great customer service like that.

Professional and great experience with Greg Larsen for my 3rd Honda Accord Hybrid.

Came in for a battery check and possible new battery-without an appointment.

Antonio Jackson was very friendly, helpful and quick in getting me a new lease on my honda civic

Kenny was very nice and efficient. It took me less than an hour for oil Change and tire rotation

This is my 2nd Honda CRV. Auto is great! Service is great! Kenny Frankel is awesome!

Always a great experience! Kenny Frankel who is my service advisor is always available with answers, a solution and is awesome!

Customer service champion. Salesman Davod Ghasemi very helpful and he is familiar with the product that he is selling.

I think the service for my car buying experience was great no pressure, easy to talk to sales guy would recommend everyone I know to go there .

We are very satisfied with the service on our 2017 Honda Civic

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Ryan (RJ) is always very helpful and knowledgeable. I love going to Honda West to get my car serviced.

I love to come in for service on my car because I know it will be done right! Karla Gunther my service writer is always right there to be sure any service that is needed will be handled properly and in a timely manner.

I was having a horrible day and Ryan was very helpful and knowledgeable. I would recommend go to him if you are getting your car serviced. He is very honest.

I needed my car serviced and this location was recommended and that I ask for Karla, best decision I ever made. Mechanics care enough to come out to explain something, and Karla really cares about you, is honest about what she has to say, doesn't try to give yo a snow job. We are now a three car Honda Family ad all go to Honda West for service

I needed my car serviced and this location was recommended and that I ask for Karla, best decision I ever made. Mechanics care enough to come out to explain something, and Karla really cares about you, is honest about what she has to say, doesn't try to give yo a snow job. We are now a three car Honda Family ad all go to Honda West for service

Service appointment was on time, courteous and complete.

Gray Pastuna helped me get my new honda fit. He had above and beyond customer service and was able to confirm that Honda West will take my smart car that had a damaged engine.

Sergio A. was awesome! He was very knowledgeable about the vehicles and helped me find the right car at the right price.

(Translated by Google) Honda West (Original) Honda West

Great, fast service as usual! Thanks to my service adviser John for walking me through the whole service process.

Great experience by my favorite sales associate Brian Jimenez. Appreciate all they did for me to buy my car!!

In and out within the hour, as promised

Good customer service especially Richie Vasquez. All staff are friendly and they take care of you.

Mr Brian or Ryan was a big help as soon as I arrived. Thank you..

great service,and can give you dicount when your buying a new car if you have already honda,i do recommend it...great deal thank you honda

Their service and response time was excellent. The customer waiting area was nice and comfortable, with refreshments available. I was greeted with a handshake and a smile. The estimated time to complete work was less than I had imagined. All in all a good experience. High recommendations from a satisfied customer.

Best service ever!!!......

Excellent customer service, great waiting area.

Warmly Greatly by Kenny, excellent !!

Fast service good customer service and the facility is very clean.

Excellent service department , especially Karla !!!!!! 😊

This is the best experience I’ve ever had buying a car! The salesperson that waited on me was absolutely wonderful. He wasn’t high pressure and treated me respectfully. In the past I’ve had horrible experiences buying automobiles. Honda West has finally restored my faith in buying a new car from a dealer.

Karla at Honda west is amazing. Oil change was super fast and very friendly.

Karla was great and she always seem to be my adviser ;)

Excellent service! Ever since I got my car I bring it here for service and never going anywhere else!

I want to say thank you for Sergio for giving us great service ! I would recommend him to anyone !

Excellent service and the staff were very professional and very accommodating.

Great and friendly service. Staff was kind and was always ensuring the best quality of service.

Experience was great!! Brian Jimenez provided great service!

Good experience. Will be going back in the future.

Got in and out as i was told. Service overall was great

I may have bought my Hondas from a competitor dealership, but I always get them serviced at Honda West. The crew are always quick, efficient, friendly, and they genuinely care. My go to Service Advisor, Dominick, is the personification of the Helpful Honda guy. I know I can bring any of my Hondas in for service and/or repair knowing that he and his team are transparent with all procedures and do a quality job every time.

Fast service done right. Don't want to play around with other shops. Want Honda parts

Great service, fast, friendly staff and they washed my car for me super great, thank you 🙏

You can’t go wrong with Honda West. They are fair and professional!

fair price / good people!

Great job as always! I always receive great customer service

Great service! Great job! The service representative did a great job as always!!

Excellent and timely service. Professional and caring service department personnel.

They did an awesome job. I drive 30 min to get my car serviced there.

David Richards, my service rep was very helpful. He made sure that he checked to see if any service recalls on the car, which there was one, which was taken care of at the same time.

Went here because my tire pressure was low and turns out I had a nail in it. Jhonrey helped me out and got my tires patched up without an appointment. Whole service took about an hour but i didnt have an appointment and i did come on a saturday afternoon.

Easy!

The service was excellent. I received my vehicle in perfect condition and in the time promised. My servicer technician kept me informed throughout the entire process. Plus it came with no sneaky fees.

We routinely take our Odyssey to Honda West for maintenance and always receive great service. I was there on Monday, (09/23/19), and it was the same great service we’ve always received. RJ (service advisor) was very professional and was thorough in is explanations on what the recommended repairs were.

Awesome 😎 service . If you need a vehicle 🚗 go see Antonio Jackson and tell him I referred you.

I maintain my car at this dealership because it provides consistently good service. Although the price may be somewhat higher than outside shops, I always feel confident that the work was done right and that they stand behind their work.

Called and was able to get an appointment next day. Very happy about that. RJ was very nice and professional and explained what I needed done and gave me the time frame for my wait time. I think he was a few minutes early getting me back in my car also very happy about that. I gave the facilities 5 stars. While there is work being done in the service area, it wasn?t to bad sitting in the make shift waiting area.

Brought my Accord in for an oil change service. Brian greeted us and was very professional and polite. Called me when the job was finished in a timely manner and thanked us before leaving. Everyone we dealt with that day was friendly.

Karla is an excellent service advisor and she is always extremely knowledgeable and personable. And honest! :)

I had a rare problem with my new Honda Pilot. I took my Pilot to Honda West, Las Vegas. I was assisted by customer service advisor C J. C J did an amazing job. Even though I had not purchased my Pilot from Honda West I was treated as if I was a long standing valued customer. C J contacted me by phone to keep me updated on the progress of my repairs and offered to provide transportation if I needed it. My repair was completed in a short time and was resolved with just one visit. C J and Honda West provided absolutely exceptional customer service and I am very grateful. Many thanks.

Excellent service , got a oil change it was fast and easy no appointment necessary.

All the staff here are very nice! Ken was helping me with my service . He is very helpful! I love Honda West ??

Came in for an oil change and hat exactly what u got, nothing less nothing more, got what I wanted and was out of there within an hour. I?ll always come here for an oil change, unless it?s nice out and I?ll just do it myself.

Service department is good. Be sure to book appointment though. They are always busy.

This place is my go to when I need something done with my car. David has excelent service and would recommend anyone to visit this place for auto service.

I have very good experience with Kenny my Service Specialist Thank you Kenny and I will see you next time You’re the best

Service was timely and efficient. Would get my car serviced there again.

Oil change and tire rotation. Service representative, Kenny, was very professional and friendly.

Great customer service that was MUCH appreciated! Kenny was friendly personable and professional. We have 3 Honda cars and will switch back to Honda West for our service and future purchases! (We used to go to Honda west over 12 years ago, but they were not friendly and did not value their customers. So glad there is new management/or new corporate culture at Honda West!) Thank you!

Great service across the board, friendly, knowledgeable and helpful. Will definitely be returning

Sincere concern and upfront transparency with noticeable courteousness!!! Keep it up “Hondanians” ;)

Friendly service and facility make me comfortable to go every time

Very knowledgeable sales people with consideration for your time and questions. I have recommended this dealership to all my friends that were looking at new cars. Thank you Honda West.

Friendly staff and great service.

Great company with helpful service advisor.

i really really like your products.

overall I give all 5's he is very courteous and all my questions were answered with respect.

amazing service, and helped explained everything about my new car instead of just leaving me to learn it by myself ♡

I went in for oil change and tire rotation and was in and out with a complimentary car wash in under an hour!! Karla answered all of my questions and updated me on future upkeep on my car. An awesome experience. Thank you!!

Knowledgeable team, and Honda has great product

We got a great deal on the car we wanted. Brian Jimenez is great to work with.

What an amazing experience buying my second CRV from Honda West. Carlos Avila is the best! We paid off the 2013 CRV by trading it in and he was able to get me a 2019 in molten lava red and it is beautiful! Perfect price on a lease! Payment very close to what my payment was on the 2013! This CRV is amazing and I could not be more pleased with the service and professionalism of Honda West. Also Jhonrey Casiquin in service always has done a great talking care of my previous CRV and I will always have him as my service provider for the new one. You can’t beat a Honda for reliability and you can’t find a better dealership then Honda West

Quick and reliable service plus friendly sales staff.

Ted was willing to help and did his best so I can go home driving my crv. I appreciate the good service I got from him. Would definitely come back and look for him!

Kenny is the best service advisor,he explained everything to me before I made any decision if I had any questions I can ask him right away. And after service car alway been wash and taking care before I drove out. Thank Kenny

Nice people work I get good prices

Everyone at Honda West was professional and knowledgeable. I worked with Sam and he was wonderful. Sam was not pushy about selling and explained the whole process from start to finish. I recommend Honda West to everyone looking to purchase a new or pre-certified Honda!

My technician TONY THAIRATHOM was wonderfully knowledgeable about everything that I needed and grouted Mohr make a cost -effective maintenance plan. I have never experienced such honesty and great customer service set a service station. They are exceptional!

Service is good especially if your service rep is Karla.

They were able to assist me and answer all my questions. It was a smooth process and we were handled with care by D’ Best!

Javier and the service department employees , treat me with respect and kindness every time

I've been dealing with Honda West for over 20 years and I have NEVER been disappointed. I have purchased my past 3 Honda's from them and anyone I have ever encountered or did business with from Sales, Finance, Customer Service heck even the receptionists have always been professional, polite and dedicated to providing the best Customer Service. . Karla has been my "go to" Service Technician for over 10 years (including the years in the back check out) and ALWAYS goes the extra mile to make sure everything is taken care of for both me and of course all my car needs. THANK YOU HONDA WEST - YOU ARE THE BEST!!!!

Battery replacement, low cost, fast service, helpful staff.

1st time buying Honda. Car is great quality and reliable. The customer service is best - attention and straight to the point. Eric Q helped me when I walked in until finished the process.

First oil change and 1 year check. Only 2700 miles. Everyone was most friendly and service was done in about 45 min. from my appointment time. Service manager was very helpful and pleasant.

Excellent service Dominick went out of his way to accommodate my requests!

The service at Honda West always exceeds in excellence and professionalism!! I'm treated more than a customer. I'm treated like royalty. I will always recommend them to family, friends and strangers. Thank you Dominic and the team for taking good care of me and my car!

We bought Honda Fit 2019. Sam Song was Sale Consultant . He was wonderful , friendly and courteous.

Really clean and fast service. Always friendly workers.

Always fast and great service

Made an appointment, went in for service they took me in right a way. Reviewed what my truck needed I approved it. Later that day they called my truck was ready. I picked it up it was serviced and washed.

Always pleasant and take care of problem Karla is the best ! Everything done in a timely manner excellent service!

We drove all the way from California to Honda West in Las Vegas to buy our new 2019 Honda Odessey Elite exactly at the price we negotiated over the phone that beat all offers we received from the dealers we encountered in California. They kept their word to the exact figure we had agreed over the phone . We paid for it and drove back to California , a happy owner of a new 2019 Honda Odyssey Elite. Special mention goes to their internet sales person, Robin and their sales service person Greg, who were very accommodating and professional in making us the July 4th happy customers. Thanks Honda West of Las Vegas! David and Edith de Leon

good people to work with. we bought the car from this dealership and we always take it to them for service.

Freindly taking care of you. If you need car mr Brian Jimenez was helping me. To get a honda accord and I thank him for everything he did

Timely professional employees who take time to listen to concerns and provide work completion with copy of 27 point check for future use.

I recently moved to Las Vegas and needed a car, so I went to Honda West. Ted Trevino helped me look for a used car and provided truly excellent customer service. He was very friendly, answered all my questions, showed me a number of cars, and made himself available whenever I wanted to come in and take one out for a test drive. A couple of days later, I ended up buying one. The process took several hours (buying a car is never fun!), but Ted was incredibly kind and patient throughout. If ever I need another car, I will definitely come back to Honda West and ask for Ted!

Friendly and patient staff. Took care of me every step of the way!

Great service department!!! Thank you for getting me in and out in a timely manner 😊

Karla is excellent and been going to her for yrs the service is wonderful and they take good care of me.

I am serviced by Kenny, and Kenny always has my best interest in mind. He'll find deals to save me money and make sure my car is taken care of. I highly recommend him to everyone!

Customer service were great and Joe Paratore is an amazing salesman, if you need any help go see him. I love my new user 2016 Honda Accord EX and mileage is great for a very great price. I couldn't be more happier! Thank you Joe!

javier was wondeful,would recommend. I bought my car here

I love the salespeople, especially dealing with Jilmar. The service department has also been fantastic. Karla, in service, is fabulous. We have bought quite a few cars from Honda West over the years, and we’ve always been impressed with the people and the quality of the vehicles.

You can never go wrong with full Service by Karla, I’m happy with her since 2012.

Professional crew, timeliness and accurate workmanship. Coffee and pastry bar, great selection.. Thank you Honda West...

Great customer service!!! Will definitely come back. Special thanks to Kelly who is very thorough in checking our car and updating us on the work progress..

Service man was polite, explained everything that needs to be done to my car, wait time good and give great customer service.

Courteous personnel, fast, and keeps me updated on what needs to be done to my car to keep it in good running order.

I was pleasantly surprised as the process when I went in to buy my new Civic. DBest was very helpful and polite.

Their service department has a world class customer service, I had an EXCEPTIONAL service experience, 100% satisfied!

Fast, courteous service! Many Thanx!

Overall great experience!

Always excellent! Great services

We recently purchased a new Honda-CRV and subsequently decided to put in the rear seat covers because we have dogs. After making the decision we were able to set up an appointment the next morning. We were greeted by the service advisor who explained the costs and what was involved. I waited for the car, and the service was done in less than the expected hour. The seat looks great and the seat covers are doing very well.

best place to buy Honda, best place to trust sales people

Staff have great very friendly Darryl Best my sales associate was as professional as possible How process ran as smooth as possible

Love this place. They always take good care of my Honda. Give Cameron a RAISE!

They took me at my appointment time and it was less time than the told me it would be to do my update on my CRV..

Treated so well. I felt like I was the only customer at Honda West. Everyone there was so respectful and kind. Plus the work on my car (had a brand new Civic tinted) was done extremely well. I recommend Honda West to everyone. And I LOVE my new Honda Civic!!💕

Recall service performed in a timely and professional manner.

very fast and efficient service department. Javier took care of everything I needed and he is a cool guy. 5 stars

Great customer service. My service rep. was Pedro. Replaced my battery at no cost, it was less than its warranty. Also replaced defective air bags. Recall. A lot done, very reasonable price. Thanks

Karla from Honda service is great. The service she provides is one of the reasons I continue to get my car services there.

Pedro Garcia was excellent and professional. Will definitely return and recommend.

I have dealt and purchased cars in the past from this dealer and personnel, and each time, they have exceeded my expectations, which is why I continue to do business with them. Very professional and listened, and patient.

Buying a car over the years has been more of a hassle than enjoyable. Honda West made it easy. I was in and out in 2 hours with my beautiful 2016 Nissan Maxima. Thank you Jonathan Warner for FINALLY giving me a great car buying experience. I will defiantly be referring family and friends in the future. Thank you again!!!

Excellent service....everything explained well and done quickly

work performed and recommendations for other work was good. However, 3 hours to change a faulty gas cap was unreasonable to say the least. I waited for the the results of the inspection for2hours and finally had to ask what the prognosis was. was told a faulty gas cap and it took an additional 45 minutes to complete the task. waiting time, 2hours and 45 minutes. unacceptable

I came in to get a new car & the people were very nice & helped alot with finding the perfect car for me.

I have Honda Civic Xl is very good car never see my life . , save gaz and different think . I love Honda .5 🌟.and Great costumer service, clean and everyone is really friendly . Good job for everyone.agin thank PEDRO ( keep some energy.

The service and professionalism were impeccable. Everyone was so friendly and helpful, I wont go anywhere else but Honda West for my vehicular needs.

Very fast, friendly, and a very comfy waiting area.

I recommend Honda West because their staff are very friendly, honest, and willing to help you - they are not just out for the sale. My husband contacted them (along with the other Honda dealers), and Tina at Honda West gave him the lowest bid. As we were on a tight budget, getting the most reasonable price was important to us. When we went to the dealership to look at the cars and test drive them, we were helped by Sergio Aldaba. He was a very sweet young man and he made the experience much more enjoyable. He treated us with respect and was very personable. 😊 We finally bought our van there, because they worked with us to get the lowest price possible. I highly recommend Sergio as a Sales Consultant. I don’t see where to give a star rating, but I give it 5 stars ⭐️.

Great work and great customer service ⭐️⭐️⭐️⭐️⭐️

I made an appointment for routine oil change. The appointment went smoothly and the service was exceptional.

I am one of those people that dreads the car-buying process, but it was time to replace my old car, and after a lot of research, I had my eye on the 2019 Honda CR-V. Much to my surprise and delight, the whole purchase experience at Honda West was painless. Tina was great about providing me with online info, and Jilmar in sales was extremely helpful during my test drive, decision-making, and paperwork. He answered all my questions, gave a great orientation on the many features of the car I was considering, and never made me feel pressured. I left there with the car I wanted, at the price I wanted to pay. Would highly recommend the CR-V, and would recommend Honda West as the place to get it.

Got the job done in a timely manner. Kept me updated on the progress. Got me out as soon as finished.

Copy I am one of those people that dreads the car-buying process, but it was time to replace my old car, and after a lot of research, I had my eye on the 2019 Honda CR-V. Much to my surprise and delight, the whole purchase experience at Honda West was painless. Tina was great about providing me with online info, and Jilmar in sales was extremely helpful during my test drive, decision-making, and paperwork. He answered all my questions, gave a great orientation on the many features of the car I was considering, and never made me feel pressured. I left there with the car I wanted, at the price I wanted to pay. Would highly recommend the CR-V, and would recommend Honda West as the place to get it.

Great costumer service, clean and everyone is really friendly

I went in last week for routine maintenance... Javier the maintenance specialist was most attentive. Wait time took a little longer but I didn’t have an appointment so 2 1/2 hour wait was decent. I mentioned about a squeaky belt like sound.. took them a while but they figured out it was water pump and pulley that needed replacing before it completely went out. Thanks goodness for extended warranty it was replaced free of charge. Ok the employees are very attentive, friendly, and always with smile.

good service friendly people

Nate was not pushy, he was very friendly and straightforward. They adjusted to the payments wanted and washed and gassed up the vehicle. I would come here again if I needed another vehicle.

Fast and excellent service done by the service department!

very professional service.

Always getting good service from Honda west !!

It was a great experience. All the staff are friendly and helpful and the services they provide was great. I would definitely recommend this place to all my family and friends.

Very professional friendly employees and service is excellent!

It was a great experience .The man was so nice!

My experience was met with high satisfaction. Thank you, HondaWest!

Karl In Service and Salesman John W are both outstanding

Honda West did everything I would hope a dealer would do for us. They were great with a pleasant and detailed, non rushed sales pitch. I am 70 years old and was an outside sales rep for a career and went through a lot of cars while driving over 2,000,000 miles. FYI - This is my 11th straight Honda. Honda's go for over 300,000 miles every time for me.

They have excellent service.

Service was great and really fast. Thanks!!!

I've never had a bad experience at honda west. Getting a new car wasn't much of a hassle and they changed my oil in 45 minutes or maybe under. They are always very kind and accommodating, I highly recommend them.

A big thank you to Sergio for helping my daughter and I get into a nice 2015 Jeep Grand Cherokee. It was a pleasant experience from the moment we walked in, to our final moments signing off with Mike in Finance. And, thanks especially for all the accommodations for the little one during our time at Honda West.

I am an out of state buy, from Utah. The internet sales staff was very helpful, they gave me suggestions that helped me to feel very confident and secure in this transaction. Salesman Sergio Albada was awesome. He spent the entire day with me form the test drive to the financing and sales contract. He also kept in touch with me thru my log drive home to Utah. Awesome dealership, Sales group and Finance team.

Good service, straightforward and met my expectations.

Paulina was helpful and knowledgeable, we bought our new Honda Pilot with Paulina's help and the finance manager was awesome (Chris). Looking forward to see you guys again in the near future to get my new truck...

It was Very nice customer service and fast service was wonderful and I used this dealer over 13 years and I am happy to go back all the time for my cars

I went for my CR-V oil change, they checked out what services I need to do with suggesting. They told me it would take 45 minutes but it less then 30 which was fast. Good.

Love bringing my Honda Civic here for any type of maintenance, the staff is super friendly and very efficient.

Just leased a new 2019 Honda Pilot..loved it. I went to 2 other Honda dealers before going to Honda West. I wish I had gone there first. I received the best deal for me and customer service was excellent. Thank you to all the staff members that helped me get my car specially TJ Smith.

Our person Alex was terrific. Best car shopping experience we ever had.

Paulina was an outstanding sales person. I had been considering purchase a new car for more than a year. When I came in I told her what I was looking for and what I did not like about my current vehicle and she said I should take a look at the CRV. When I did I realized it was EXACTLY what I had been looking for and I am the most excited I have ever been about a new car. It is perfect, thanks to her insight!

Great staff and many great cars

Went to where I purchased the car because they sent me a good coupon. I was in and out quickly. They had a nice coffee/expresso/ hot chocolate machine. Plenty of seating to wait. I supposedly got a carwash but it doesn't look like it! Close to the house.

i’m always confident w their service. Javier is great! from Francisco the driver , to Javier our service agent. you know you r in good hands. The manager steps in and makes sure you leave happy too.

Absolutely the best customer service I have ever had.what a great experience.

Friendly, honest service manager - Kenny Franchek.

The service is great and did not wait for a long time. Pedro is assisted me very well, so i definitely recommend Honda West for my friends.

AMAZING, and easy experience. no hiccups or mishaps everything was handled in a professional manner thank you Mr Antonio Jackson of Honda West in Las Vegas you rock!!

Excellent service

What a fantastic sales staff Roberto and Robin were, this was a great experience

Always receive excellent customer service. Work is completed in a timely manner. Car wash is always an extra bonus.

It wasn’t an easy fix but they stuck with it and got it done in time for an important trip we were taking. The car passed smog inspetion and works fine. Thanks to Pedro!

We purchased our vehicle from Honda West a few months back. The windshield cracked recently and my service advisor, Kamanu Kajiwara, and the service director, Brian Haffey, checked to see if it would be covered under the warranty and took care of it. I had spoken to Harmony Rush on the phone and she got me in before closing so they could inspect the windshield. I can't say it enough how much I appreciate their help with my car and how easy they made it for me.

Excellent fast accurate service. In and out for an oil chug. Smooth

THE Honda dealership in Las Vegas. See Paulina, a really nice person and super easy to work with. Great people and an easy place to buy a car. NO HAGGLING! Honest pricing up front. Go there for your next Honda.

Excellent Customer Service at this location! They take care of their customers.

Just came in for an oil change and tire rotation and I was in and out in great time.

TJ was extremely helpful, and was very kind. He was patient even though it was getting late, and made us feel like we were making the right decision buying a car with Honda. TJ was knowledgeable, friendly, and made my family feel welcome. He is a model employee, and he made the experience enjoyable.

Quick efficient, Pedro explained the service process very well. Knowledge concerning my car and the requirements for service. Friendly and professional! Highly recommend this dealer for purchase or service.

Service was fast! Excellent job!

Always excellent service, they know what your Honda needs!

Jilmar Esperanza was our salesman. Jilmar was very knowledgeable, professional, and accommodating. Jilmar was very friendly and patient when it came to explaining the functionality of our vehicle purchase. We were very fortunate to have Jilmar as our salesman.

Pedro and the Service Dept. team put the Merry back into my Christmas this month. The team at Honda West will go the extra mile for loyal customers, such as me, and care about my car service experience. This means so much more than making a buck and I respect them for it. Thank you for making my Christmas a merry one!!

Positive & delight experiences working with both sale and management.

Pedro from Honda West was excellent. He was friendly, good to talk with, and provided me with a discount on my oil change. Would recommend coming to this location for any service. 10/10

Brought my wife in to just “look” at a new Honda , she was kind of nervous going to a dealership ...she haven’t been well and has not left the house or driven for almost 4 years. So to my surprise she loved the car, so we decided to purchase it. Greg and Gordon did a fantastic job .... none of this back and forth nonsense and none of that “my Manager” b.s..... we reached a price that I and the dealership were happy with in a pretty quick time and bought the car...... I can’t explain or they will never know how the way they treated us and how personal they were meant to me... My wife is so happy .... I haven’t seen her smile like that in over 4 years. she felt safe and comfortable and not stressed ..... I pray now that she drives the car.... thank you to all of you that were involved in the transaction. And special kudos to Mike the finance Mgr. ....thanks for the laughs in your office and professionalism... you have customers for life.

I took my vehicle in to Honda West to have a recall repair done. The man, Kenny, who helped me was great. He took the time to check over the whole vehicle to be sure there wasn't any other problems, and he had the car ready for me in a very short amount of time, as promised.

My new service advisor, Jose Pichardo, was so kind and helpful when I took my vehicle in for service. The shuttle driver, Edwin, was prompt and courteous as well. I’m pleased with the service level and confident with vehicle repairs and maintenance being done at Honda West.

Leased a brand new Honda Civic from Honda West. Antonio was very helpful and exceptional with his customer service and knowledge of the product. The entire process was flawless from picking a vehicle, all the way through the signing. I will recommend Honda West to all my friends and family and will be back for all of my service and future purchases. Thanks again Antonio!

Just the best Service Dept. I feel very welcome and can relax and read while I know my car is taking care of.

We leased a 2018 Honda Accord and we were very pleased with the honesty and integrity of our sales person. The whole experience was very fast, painless and our salesperson worked with us on our schedule. All in all it was a positive experience.

I repeat: Excellent customer service. I only suggest that you allow appointments and consultations online but in Spanish. José attended me professionally. I would like to return and be cared for by himself.

Kamanu was very helpful and did a great job checking and fixing all the problems on our CRV. Thank you also for the courteous service.

awesome service! my go to place here in vegas.

I hate buying cars, but Antonio and their haggle-free policy made it easy in comparison to prior purchases. (I do think the paperwork could be more streamlined. It shouldn't take longer to sign than it does to choose the car.) Overall, very happy with my Odyssey purchase.

Getting my Honda services at Honda on West Sahara was a great experience! They are super friendly fast and efficient! Thank you

This is a convenient location and a nice waiting room the service did not take long and the employees were very professional and friendly the coffee machine is great the place is very clean and comfortable while waiting I used to go to Findlay Honda for service but this location is much better and closer to my home and work just want to say thank you guys for your help your awesome

Honda West is the best. We bought our Pilot and it’s a no haggle excellent experience. Had our oil changed today and was in and out in 20 minutes and car was washed. I asked what is needed next time oil change is due and they didn’t up sell me which was nice. I highly recommend Honda West and Pedro in the service department.

Great customer service.Everyone from Honda West made me feel so welcome. Fantastic place to buy,repair and do any business associated with cars. Highly recommended.

Quick and effective

I am very satisfied with the customer service rendered to me special mention to Pedro of Honda West. He is very knowledgeable and he sees to it that everything will be good to go when you leave the branch. Kuddos to this team. I recommend this Honda Service Center to all readers here. You will not go wrong.

Very Friendly staff outstanding customer service.

Very professional, very helpful and very kind.

Friendly staff and good customer service.

Honda West is the best car dealership . I was really amazed of their services . Special mention to Ted Trevino the sales consultant who is so great and did anexcellent job. Thank you Honda West!

First rate. My agent was very, very professional and helpful.

I have been a Honda customer for more years than I care to count!! I have been purchasing Hondas since 1994. When I visit Honda West, I have always been more than satisfied with the buying process, the quality of repairs, the facilities, and the ease of having their van take me home when my car needs to stay in the service department for several hours but most of all the customer service I always receive from Karla G. She is caring and has the patience to always explain things to me and makes my service appointments with ease. If I need to leave a voice message for her, she never fails to return my call promptly. I'm never disappointed with Karla and Honda West.

I was very happy with my service, Pedro was great, took good care of me. I was in and out very quick. thank you again

Like the title states, Honda West went above and beyond. Excellent experience from everyone. Would recommend them to all my co-workers and friends. Outstanding!

5 star Thank you for the great service! Kenny was great! We always take our Hondas for service here and never run into any issues.

Honda West always provides a great service, and I’d never trust to anyone else with my car!

Good thorough customer service follow up and accommodations

Pedro at Honda West was incredibly friendly and helpful and went above and beyond to make my car service experience a great one! I live by the Henderson Honda but drive to Honda West because of the excellent service I have always received here! I won't take my car anywhere else and always recommend to others. Thank You!

Great customer service. The staff is quick and friendly. Fair pricing on all services.

What a phenomenal experience, thank you Pedro for all the help servicing my car!!

Good and knowlegable people at Honda West.

Karla in service is the best

Went in with a dead battery with out an appointment. I ask to have it replaced and to check wheel balance on recently installed tires from this company. 40 minutes later I was done and on my way. Very fast and efficient service done professionally.

Again great and fast service at Honda West

thank you Bryan for making it happen! I now own my dream car. loooove my Honda Odyssey

I took my 2018 Honda Pilot for an oil change, and they did a great job. Staff was very friendly.

Oil and filter change plus some troubleshooting for noise. They also discovered a burnt out brake light which they replaced. There was no charge for the troubleshooting. I am very satisfied with this visit.

Courteous, delivered my car on time in the work was very well done. I will go back again.

Had an amazing experience once again at Honda. Quick service, friendly staff. Thank you to Javier in the service department!

I went in to Honda West to look at their sedans, with the intention of buying, if I found the one that was right for me, and I did. I had my eyes on this certified pre-owned 2015 Accord that had everything that I had been looking for in my next car. It was good on fuel, had this Eco option that saves you even more on fuel when you drive, low mileage, sunroof, dual control ac/vents and a rear vent for the back seats, a side rear camera and even a right side camera on the side mirror when gives me extra visibility. It has so many awesome features. The sales person Sergio was cordial. He wasn’t pushy about the sale. I asked for a test drive and invited us to come back in and sit down and talk more about what I thought. I knew I wanted the car but wanted to see what they could do for me in terms of the overall cost and monthly payments that would meet my needs. And they worked with me to get me that. I walked out of Honda West feeling very good about my choice and my purchase. I appreciate the help with the financing that I got from Alex too.

Great experience with a Honda repair expert answered all my questions and even gave my car a complimentary car wash

Karla was great helping me with my car issues. I had some negative and doubts in the past but she helped me passed those things and put my trust again in honda west. Thanks to karla.

the staff was knowledgeable and considerate of your time. which we like.

Just had to say what a great experience we had buying a Honda at Honda West yesterday. Joshua was very nice and knowledgeable (28 years at Honda West) and the whole experience was quick and easy. Got a great deal, no price haggling, and everyone read happy. The whole thing took less than 2 hours. Highly recommend.

They are very detailed on their work and super friendly when I come in. When I go l usually see Javier he is very knowledge off my car, provides excellent customer service I feel I’m talking to a real person not a typical dealership person who tries to upsale.

I just purchased a quality used car from Eric at Honda west. He was knowledgeable, friendly (and easy on the eyes) and patient. He made sure my car was in tip top shape. I swear this car looks NEW. I’m so happy. I recommend everyone looking for a car to check Honda west before making a purchase somewhere else.........they were that good folks!!!!!!!

Amazing service definitely recommend Andrew Daye very professional answered all questions and we got the best deal

Excellent service and friendly staff. Didn't have to wait long to replace my tires.

I was so impressed with the service department at Honda West. I have a 2014 Honda Accord and had been having some issues with my car. I took it in and their service was impeccable. Specifically, Service Advisor Pedro Garcia was instrumental in coordinating the repairs and services they performed on my car that day. He was incredibly knowledgeable and provided me with the best customer service I have ever experienced at a car dealership or mechanic shop period. I was so worried about certain things that were going on with my accord and Pedro Garcia was able to help me with everything. I am definitely going back there to get more services very soon. I still have somethings I need to do to get it to 100% but Pedro gave me the confidence to trust in the service department at this dealership. My respects to Pedro Garcia and the entire Service Department at Honda West in Las Vegas. Thank you so much!

I went to honda west service center for oil change. A worker Daniel?! he is very kind and smile all the time. by the way, i purchase a vehicle from Ted

Robin and darryl were the best found car online. They helped me set up financing. very painless and great interest rate. Went to look at car and drove it home. Great service on the sale

Fast and friendly service.

Rodrigo in the Service Department always takes such good care of me. He always checks to make sure everything is checked & covered for any warranty items.

All good. The Service Advisor, Karla, always gives me good advice.

Good customer service, would go back again!!

Great service I want to thank Shaun my advisor and the technician for getting me in and out quickly

Great service and wonderful people 5 out of 5

From our sales agent, Bryan J. who assisted us to get our battery checked and changed by Rigo at Service Dept...it went very smooth. The Service dept staff Rigo helped us get our battery checked and diagnosed. The waiting was pleasant due to courteous staff offering us drink and checking us every so often and giving us update on the status of the vehicle while it's being serviced. Courteous, polite, and respectful staff.

Greg Larsen is a super person to work with when purchasing a Honda! Thank you!

We had a great experience at Honda West. D. Best was our sales rep and he provided us with a great buying experience. I went by myself in the morning to negotiate the deal with him. Once we agree on all the terms I simply told him I have to leave to get my wife and kids. Unlike other dealerships that will try their best to not let you leave, Darrell simply gave me his card and my keys and asked about what time I would return. We came back that afternoon with the kids, they have a great kids area, finalized the deal and went on our way. Honda West has the best price in the area and we definitely recommend them to anyone looking for a Honda in Las Vegas.

Karla was professional and pleasant. My appointment was honored on time and I was kept updated. Great job.

I will always take my car to Honda west, they always done a good job for me, service representative Karla Cunther always made feel l’m VIP there!

Fast, friendly service for a great price. Love the free car wash!! Thank you!

I used to own a 2003 Civic and brought it here for all its services. Now I have a brand new Civic and I bring it here too. Why? Great service- it's that simple. The biggest reason ? My service rep. Karla Gunter. If it wasn't for her I'd probably be going elsewhere .

Pedro was very helpful!

Everyone was very nice and very helpful, will come back again.

Everything was excellent for my oil change and tire rotation

We had a great experience. Conrad, the gentleman who sold us the vehicle, was very friendly, knowledgeable and helpful.

Pedro was great...fast and efficient service

To simply state that my experience at Honda West was outstanding is not enough. This was my first experience with mechanic crew in Las Vegas and they were excellent. As compared to other shops, Honda West is the best. In my recent visit, I informed them that my Honda Pilot was shaking when I apply the brakes. Also, the Pilot vibrates when I drive on the freeway. They took good care of the repairs and ensured that the repairs were covered under the vehicle warranty. I have to admit that I don't know what is and is not covered in the warranty. I had no further worries. My vehicle now drives great. I paid good money for the repairs. Had I taken the vehicle somewhere else who knows what I would have been charged. Honda West's prices are affordable and competitive. On top of great customer service, I must say that their integrity and workmanship are distinctive. I would like to express my gratitude to Honda West's service team. My special thanks goes to the technicians who continues to provide efficient and neat work. Of course two thumbs up to Shaun and Rick, my service adviser. Also, two thumbs up to Brian their service manager. Thank you all for providing the best customer service, impeccable attention to details and efficient work. Your training and experience presented itself in more ways than one.

These guys ask what you want and help you pick out what you need. Antonio broke down each model I was looking at and helped me to understand the difference between them all and the advantage of buying a Honda.

Wonderful experience every time I go to get my oil change.

We got our car serviced here last week and the service was fantastic we didn’t wait long the price was good and they did a great job!

I have bought 4 autos here. I can buy a car anywhere, but the customer service I receive here is the best period. This is all accomplished because of Kevin Bushy the general manager and his team.

As a visitor & a first time customer of this dealership, i had a wonderful experience on how they took care of business. Great customer service & outstanding personnel not to mention the good amenities they offered while waiting. Thank you very much, Honda West.

Excellent service all the way through the process. I am a lifetime Honda driver, and I will always shop at Honda West!

My service representative always takes great care of my car

Had my car serviced on Saturday. Did have to wait when delivering my car, but was taken care of by other staff members till the tech doing my car came. He added extras to my service at no cost.

couldn't ask for better service. Javier took care of me . He couldn't have been more helpful and treated me like royalty. explained everything he did to my car . excellent!

Nice service fast and simple employees will explain all as you as you need

Excellent customer service rendered by Robert Beam. Very knowledgeable in cars

the service personal very kind . specialy rigo and javier . thanks a lot for the prompt service.

My experience has always been exceptional when I go to Honda West. Heather was so caring, professional and answered my questions.

Exceptional service. Javier showed great concern of my vehicle and answered all questions.

I made an appointment to get the oil changed and tires rotated. When I got there they were busy but it did not take that long. Heather came and checked me in. She was very pleasant and helpful. Whenever I have needed to have maintenance or anything else done on my car the people at Honda West have ALWAYS been courteous, professional and answered my questions. I would never go anywhere else. Thank you!

Honda West did a fine job very quickly when I had my car serviced on August 6th, 2018. The service people were very friendly and helpful. The facility was very clean and it was a pleasure to get my car properly taken care of.

After my car was done, it took another 20 min. for them to tell me my car was ready.

Shaun at services center has anexcellent attitude very professional. This was the second time he helped me.

The staff was so friendly and helpful. i love this place.

Buying a car over the years has been more of a hassle than enjoyable. Honda West made it easy. I was in and out in 2 hours with my beautiful 2015 Honda CRV. Thank you Kevin Bushy and Ted for FINALLY giving me a great car buying experience. I will defiantly be referring family and friends in the future. Thank you again!!!

We had a great experience purchasing a 2019 Honda Odyssey from Greg, Alex, and Ted at Honda West. We also traded in our old car to reduce the sales tax on the new van. Greg and Alex made the process super easy. Although we were there for a couple hours, our kids happily played in the playroom the whole time. After finishing the paperwork, Ted gave us an orientation of all the vehicle's features. He was very patient as I asked lots of questions. I left a CD in the car we traded in and Ted arranged to have the CD mailed to our house. We've also had service done at this dealership on a different car and our experience has always been positive.