We Love Hearing From Our Customers! Let the Entire Honda West Team Know How We're Doing

Our goal at Honda West is to give you a standout experience at our dealership. We not only want you to be able to find your next new or used car, but also to know that from browsing, to making a decision, to finance, and service after you drive it off our lot, we're going to give you quality customer satisfaction. That's why we remain such a popular option for Honda vehicles here in Las Vegas.

It's also why we value your feedback, because we're always looking to grow and improve the experience. We want you to tell us how we did when it comes to helping you find a new Honda vehicle, or getting maintenance and repair at our Las Vegas Service Center. We take it all very seriously, and monitor the major review sites like Google+ and Edmunds, and post them here for you to look at and see the many ways we treat our customers from nearby Henderson, Mesquite NV and Boulder City right.

We encourage you to write a review for us and leave your thoughts on these sites, and take a look at our reviews to give you an inside look at how we do right by our customers. You can also contact Honda West directly and we'd be happy to help you when it comes to your search for a new or used Honda, service, and much more today!

Recent Reviews from Honda West

Cars.com

4.8
( reviews)
Edmunds

4.6
( reviews)
Facebook

4.4
( reviews)
Google+

4.6
( reviews)

I came in for my oil change and tire balance and John greeted me right away and welcomed me back. It wasn?t a long wait at all and it?s always easy getting in and out of their service dept. I really appreciate everyone there always doing a great job and being friendly, every time I come. Thank again John

Erin Webster Jan 18, 2021

When I came in I was helped by Danielle. She was exceptional! She handled my budget, aesthetic, and most importantly my business very well. I went to several dealerships trying to suit my needs but kept finding overpriced cars for little to no good features/deals, and Insincere people. Im happy I shopped with them! Love my car. —update: few months in with my car, they gave me a complimentary oil change & RJ handled my car efficiently and fast ! Thank you again !

Jay Jan 17, 2021

Honda west is excellent service. They are super friendly and helpful for me and fast. Thank you so much Hanry~^^ You are awesome.

Elena Park Jan 17, 2021

CJ is the best! Smoothest service each and every time.

Carmen Kong Jan 17, 2021

Came for an oil change. I did not have a reservation and they were very busy with eight cars in front of me. Took two and a half hours but my car was washed and they checked everything out. Overall i was satisfied.

William Kennedy Jan 17, 2021

The employees are really nice and my services are done in a timely manner. I always enjoy going to Honda West.

Jason Cabrera Jan 17, 2021

Ted has also been great! I’ve purchased 3 cars from him and he’s also been the same. Genuine

Mike Battle Jr. Jan 16, 2021

Karla always does a great job keeping me informed and taking care of the car.

Mary Buxton Jan 15, 2021

Great service when getting my Honda Accord serviced!!

Scott Smith Jan 14, 2021

David in service is great! 4/4 stars!

Mitch Kemper Jan 14, 2021

Great treatment by entire staff, starting with salesman Brian Jimenez. So to my every request. VERY happy! I will only buy from these guys.

Robert Reynolds Jan 13, 2021

Staff was very helpful and kind.

Robbin McLaurin Jan 13, 2021

She was very helpful

Michael Romulo Jan 13, 2021

Best service. Came in and out in less than a hour. Staff was very friendly. Best service

Kebin Hernandez Jan 13, 2021

I am always greeted by a personable representative with whom I was scheduled. His main concern is taking care that I have the best experience with the service department and my vehicle is taken in timely manner. I have taken my cars to Honda West over the last 11 years and no where else!

Harriet Bayer Smylie Jan 13, 2021

Great service! I have been a client to this dealership for more than three years and always had a good experience.

Atanas Moysev Jan 13, 2021

Always awesome service 👌👍👏

Antonio Cua Jan 12, 2021

Had a wonderful experience with my service advisor Henry Mendez. He was friendly, kind and attentive and had me out of there within a hour for my oil service!

Lizzette Reyes Jan 12, 2021

Nice greeting, informative and professional.

J harrison Jan 12, 2021

Had a couple of in warranty issues with my vehicle and they were able to diagnose the problem and order the right parts. Karla even went above and beyond with making sure I was taken care of and I will be working with her again whenever I go back!

Miranda Peloquin Jan 11, 2021

Came in for an oil change, rotation and general maintenance. John was so friendly and great to work with!

Lauren P Jan 11, 2021

The staff at Honda West of Las Vegas Dealership are pleasant and helpful. From the Sales Department to Finance, everyone tries to assist you with your needs. Sean G. of the Service Department was attentive with excellent customer service. I would definitely recomend Hond West to friends and family

Ofelia Jacala C Jan 11, 2021

Got me in and out with no problems. My service advisor CJ Young was welcoming and explained everything that was needed for my car thoroughly. Highly recommend that you service your car here.

Ricardo Lomeli Jan 10, 2021

Loved Sergio he was awesome!! Greatest dude ever!!

Philip Dinardo Jr Jan 10, 2021

Our sales person, Bryan, was super nice - no pressure! We found the perfect used car for us, price, size, color, everything! He sat and chatted with us while we waited for financing, helps relieve the stress (I don’t like car shopping). Overall it was a great experience. We will definitely go back in the future! Recently had our car serviced - probably the best dealership experience we have ever had!

Lynn Dreitzler Jan 9, 2021

Very friendly crew the gentleman who take care of me he was the new but he was the best his name is Henry you guys ever want to do service check with him

no more no Jan 8, 2021

Oil change was done on 1/5/21 Had a wonderful experience. Shaun was great.

Vera Bobish Jan 8, 2021

Great and fast service

Dpen Raut Jan 8, 2021

I made A 3:30 appointment on a Friday afternoon. After showing up 15 minutes early, I waited A little to be seen but my vehicle was still taken back before my appointment time. Everyone was super friendly and I was In and out in an hour with multiple services that were done. I always go to this Honda for my service and I will Continue! 5 star!

Ashley Moore Jan 8, 2021

Actually the first time I was in a dealership where I didn't feel like I was being taken advantage of. Adam did a great job

Alan Hays Jan 8, 2021

Went without an appointment so it took a little while but that was to be expected. Didn?t take too long though. The waiting room was nice and clean and the staff was friendly. Glad I chose to get my car serviced at this dealership.

Adrienne Jan 8, 2021

Due for oil change and taking a trip. Informed needed some belts changed and spark plugs, windshield wipers. 500.00 plus.Payed more than I had planned, but did not want a problem with my car.

Paula Scrivner Jan 7, 2021

Service is always great and super quick and Karla is the best!

Erika Stinnette Jan 6, 2021

First time owning a Honda. Went here for oil change and tire rotation. A man named Chris helped me. Very quick and efficient visit. Thank you so much. I appreciate the great service and will definitely be back again in the future.

SDRogers Jan 6, 2021

I HAVE LEASED A CAR FROM HONDA WEST TWICE NOW AND HAVE HAD ANTONIO TWICE ALSO AND HE IS FANTASTIC. I WOULD RECOMMEND HIM TO ANYONE TO BE THEIR SALES PERSON.

Marsha Dangleis Jan 6, 2021

I only trust Honda for all my service needs. I know I will get an honest job everytime!!!

dolly Missymiss Jan 5, 2021

They were awesome .. they got me in during a rough time ! Just wanted to say thank you guys . They gave excellent customer service.

Donnie Rogers Jan 5, 2021

John was great, very communicative and helpful with questions, will definitely come back to service my vehicle at your location.

Denis Toza Jan 5, 2021

Overall experience is excellent!

Nikki Soberano Jan 5, 2021

Very friendly and helpful. Was able to get an appointment the next day. Place was clean and everyone practiced safe distance and other safety protocols. Would definitely recommend and will come back again!

Serena Marlin Jan 3, 2021

Thank you for excellent service and a no pressure sale

Kristin Pecora Jan 3, 2021

Been with Honda for years now. Always fast,quick and friendly.

Tricia Arbolado Jan 2, 2021

Great service from a talented service staff, especially John.

Lou Fortucci Jan 1, 2021

My experience at Honda West was great! The administrative staff and sales staff was knowledgeable, professional, and very friendly. Sergio was my salesman and his good personality made the process easy. Wonderful place to purchase a vehicle!

David Domovic Dec 31, 2020

This facility has excellent customer service, also fast service. I highly recommend it. Bought my First Honda here.

Charlotte Diaz Dec 31, 2020

Everything was done promptly and properly. Great experience overall! Will definitely recommend to other people.

Chung Man Dec 31, 2020

Nate Phan had excellent customer service, helping me above and beyond making sure that I would be happy with my purchase. Thank you again, Nate! You are the best!

Dark Slayer 808 Dec 30, 2020

We had our 4-year old with us for when we bought our CR-V, which was probably the most challenging part of the car buying experience with Honda West. Our salesperson, Sergio, was not only friendly and helpful in helping us to get the car we wanted, but he was great with our daughter, even drawing with her when she asked him to. We love the car and would definitely buy another one with Honda West when the time comes.

timcrowe Dec 30, 2020

Great service-oil changed was complete within an hour as a walk-in.

Kelly Lacy Dec 30, 2020

I purchased a 2021 Pilot at Honda West. It was a pleasure dealing with the very knowledgeable and friendly staff there. I got a great deal. The service was fantastic.

EVELYN M FUJIMOTO Dec 30, 2020

Went in for service not really knowing what I needed. Chris explained everything to me and was very professional. He clearly explained the prices and never tried to pressure me. This means a lot to me especially doing this time. Thank you so much Chris!!!😀😀

Jung Kim Dec 29, 2020

Fast,Friendly,Quality

Theodore Dec 29, 2020

had an oil, filter, and tire rotation. Service was pleasant and reasonably fast. Had to wait a little while longer than expected to get waited on initially but i didn't have an appointment.

Marjorie or Joe Waynert Dec 28, 2020

I have had Cj from Honda West, Las Vegas as my service adviser for two years. He has always had exceptional customer service, is friendly and very knowledgeable. I would highly recommend his service to others and think he is an great asset to the Honda West team! Thank you!

July Liaga Dec 28, 2020

Great job guys!

Edwin Roman Dec 28, 2020

Karla is the bomb!

Dustin Shaffer Dec 28, 2020

July Liaga Dec 28, 2020

Everything was smooth and we got our car within the expected time frame

Scai1012 Dec 27, 2020

Was assisted by John Colgan, super friendly and made sure my car was taking care of!

Natalaiya Petersen Dec 26, 2020

Karla is great and super nice, she was my service department associate. Will be asking for her from now on. Thank you Karla!!!

Chipa 2000 Dec 26, 2020

The guys at Honda West are always the best! Professional, courteous, knowledgeable, and kind! Thank you for always providing excellent service!

JoseHrnandz Dec 26, 2020

I would highly recommend Honda West. They serviced my Honda CR-V. I would rate them a 5 star operation.

Kathleen Pahlke Dec 26, 2020

Brian Jimenez was great, very knowledgeable, explained everything, great customer service

Biljana Runic Dec 25, 2020

Service department is always providing great service

Biljana Runic Dec 25, 2020

Excellent customer service provided CJ.

Jennifer Angelique Cabuena Dec 24, 2020

Great Online Car Buying Experience. Straightforward, Best Price and Great Service! Very low pressure.

Jan-Michael Williams Dec 24, 2020

Five star service and integrity on my first visit to Honda three years ago . Five star service and integrity again on my return visit. Sales associates like Gregory Larsen and award winning vehicles are the reasons why one can expect value,quality and above all peace of mind.

Giulio Pinerolo Dec 24, 2020

The staff are all professional and friendly. The service department is thorough and explain what has to be done.

Scott Wright Dec 24, 2020

As always, Karla our service person, was friendly, knowledgeable and efficient as she checked our Honda in for scheduled service. Karla confirms the work that we are due according to our mileage and use and I appreciate that she does not pressure us into unnecessary expenditures. Really appreciate that. Honda West had plenty of seating spaced out in the waiting areas and as always, not just during Covid times, Honda West is immaculately kept.

R Lofink Dec 24, 2020

Chris Lechuga is an excellent service advisor! Excellent customer service!

Ryan Pensotes Dec 23, 2020

Friendly, clean, prompt service.

Maria Gutierrez Dec 23, 2020

I went to Honda West for my first oil change on my brand new leased car from them. Everyone there was polite and helpful and my car was done in less time than they originally told me. I will for sure continue to get my car serviced here!

K B Dec 23, 2020

Very fast and efficient for oil change. Chris was great and very helpful. Explained everything well. Awesome employee. Would definitely come back.

Eric Sales Dec 23, 2020

I had a short time to get a oil change and have the car checked out, I went through the express service at Honda West, was greeted quickly, and then the Service Rep. Chris Came out asked a few questions quickly with top notch service, and approximately 45 minutes later I was omw, Thanks Chris for the top notch service, Happy Holidays 🎄

Jerry Levon Sutton Dec 23, 2020

Amazing service at Honda West. The service team called a day before to verify for the appointment. John C. was great at his service. He checked out and completed the service within the provided time and the vehicle was ready for pickup! Amazing service!

Muteezy Dec 22, 2020

Everything went smooth. Ready when promised. Coupon honored.

Michael Johnson Dec 22, 2020

Karla Gunther was by far my favorite advisor at Honda since buying my car a couple of years ago. She was very attentive, sweet, NOT PUSHY, and definitely did not sound like she was adding on unnecessary services to someone who knew nothing about cars. I hope I get her again!

Kenzie Benmlih Dec 22, 2020

I experienced fast and efficient service. Friendly staff as well!

J C Dec 22, 2020

Service was very good. Left the car with the service advisor and he called me when ready for pick up. Note: When I got into the car this am I noticed a couple of screws inside the car floor by the side of carpet. I don’t know if they forgot to put it back. Definitely came from the car.

Carl Pagtakhan Dec 22, 2020

Hi everyone, I brought my car for an oil change and Chris Lechuga treated me like a king, he also gave me all the latest updates and also tips on how to run my car to get better results. He was really friendly, I appreciate his amazing customer service MERRY CHRISTMAS!! EVERYONE!!!

Prisma Printing Dec 22, 2020

Had been looking for a car for a couple of months now. Every dealership we were going was giving us the run around and wasn’t willing to negotiate. In steps in Honda West and Antonio. Antonio was straight to the point and asked us what we were expecting from him. We were able to find the car we wanted, test drive, and make the deal we hoped for in less than an hour! Every step of the way everyone was super helpful and would highly recommend Honda west and Antonio

Jennifer Villalobos Dec 21, 2020

Had a great time service was fast.

JESUS MIJAREZ Dec 21, 2020

I highly recommend Honda West for your Honda’s service needs. The staff is efficient, knowledgeable and most of all, friendly. I travel from Henderson to bring my car in for service. It’s definitely worth the trip! A special thank you to Chris, my service advisor.

P Stegman Dec 21, 2020

I highly recommend bringing your car to Honda West for your Honda?s service needs. They are efficient, knowledgeable, and best of all, friendly. I travel from Henderson to bring my car there for service. It?s definitely worth the trip. A special thank you to Chris, my service advisor!

Patricia Stegman Dec 21, 2020

Fast and friendly service!

Shan O Dec 20, 2020

Provided excellent service! Only necessary service was recommended.

Paul Lim Dec 20, 2020

The service was very quick and easy. I got general maintenance done (i.e., oil change and tire rotation), all within a reasonable price, as well. It took about and hour and a half and they texted me as soon as my car was done. I also appreciate their contactless payment, which was both safe and convenient. I really appreciated John Colgan who was the service manager that was in charge of my maintenance. I’ve been going to Honda West for the services of my 2017 Honda Civic for 3 years now and have always liked their work.

Taylor Slattery Dec 18, 2020

Had an appointment for initial service. Everyone was pleasant and professional, I was in and out in less than an hour and less than the estimate!

Nick Petsas Dec 18, 2020

Amazing fast service !

Jesus Lopez Dec 18, 2020

Thank you for always taking care of our cars! The service writers are great!

Sharon L Hegglund Dec 18, 2020

Chris was excellent. My car was serviced and Im very happy!! Chris even suggested a recall update on software. I agreed. His professionalism and attention to my service needs were very impressive.. I rate him and the dealership 5 Stars!!!

Mardelia Virissimo Dec 17, 2020

Honda West is the best! Great deals, great service. I have bought and leased all my cars from Honda West.

Kyle Fujimoto Dec 17, 2020

I went in today for a oil change and tire rotation. I had an appointment and my service representative, Karla Gunther took my car car quickly and checked my cars tires, fluids and brakes too. Good job and I'll go back.

John Taylor Dec 16, 2020

I recommend this place and specially go to KARLA at service department; she takes care of your car like hers, quick maintenance, efficient, reliable and just what it needs to be done. I have two Hondas (Accord), and (Civic) she takes care of them like her own; very good 5star customer service; I have been coming to this dealership for 12yrs and counting because for her service and commitment to clients.

Jan Santos Dec 15, 2020

Great service. Touch free. Efficient. Most importantly, I trust these guys.

Rich Coleman Dec 14, 2020

The oil change service was quick and painless. My C-RV is running like a peach.

Piter Gaspari Dec 14, 2020

Great service in my 2020 passport thank you Jhon

Fernando Garcia Dec 14, 2020

Shaun was a great help to me when my car was recently in for service. He was courteous, professional ,and informative.

Cheryl McDaniels Dec 14, 2020

The salesman was kind and knowledgeable. No high pressure sales here. I would recommend Nabeel to everyone.

Cindy Hamzik Dec 13, 2020

Honda saved my life. They helped me get through a very stressful repair. Service manager Brian and service advisor Chris were polite and understanding towards my situation. They helped me save thousands of dollars through their Honda Assistance program. I recommend anyone to Honda West to service their vehicle.

Carmen Kissoon Dec 12, 2020

When I called for an appointment one was available in 2 days and I asked for a price quote. When I arrived for my appointment and was greeted right away. Carla took all my information and was very nice. The price I was quoted on the phone was exactly what I paid. Carla was very helpful and answered all my questions.

Stephanie Hutchinson Dec 11, 2020

The entire Honda West team was very accommodating, professional and very nice. I recommend anyone who is looking for professional, informative, and straight out great service to go and buy a vehicle from Honda West.

El kat Dec 11, 2020

Great customer service!

Andy Bui Dec 11, 2020

The Honda West team was very great to work with and very accommodating. I will definitely recommend them to anyone who is in the marker for a new or used car.

Elnora Montgomery Dec 11, 2020

Fast and Great service!

Steve U-Dividend Investor Dec 10, 2020

I have been going to Honda West since 2007, Karla Gunther is the main reason I keep coming back. Karla is not only knowledgeable but she treats her customers like friends. I appreciate the honesty and flexibility that I have received over the years from Karla and the Honda West Service Department!

Joann Smith Dec 10, 2020

Have had great service at Honda West. Chris was my service advisor today and was excellent! Prompt, helpful, courteous.

Jayne Chupka Dec 10, 2020

I didn?t have any appointment, Just walked in and I was assisted by Chris Lechuga of Sahara west Honda. He gave me what to expect as far as waiting time 45 minutes window. But it was a quick wait and really appreciated the service .

Jeffrey Graves Dec 10, 2020

My vehicle was fixed in a timely manner and very professional

Sharanda Goodman Dec 9, 2020

Chris was great!

Sunem Flores Dec 7, 2020

I had a bad experience with another dealer that made me want to just go the independent route but I was helped by Henry Mendez who went above and beyond my expectations. Punctual, kept me updated and explained everything I needed and why I needed it, Henry was excellent and will be my new go to guy

Juan Morales Dec 7, 2020

Friendly, helpful, informative, and kind. Addressed all of my concerns and answered all of my questions. Eric was awesome.

Cheryl Brusuelas Dec 7, 2020

JUST...AMAZING!! ILL RETURN TO BUY MY WIFE A CR-V AND... TRADE IN OUR HONDA CIVIC THIS WEEK!! THANK YOU.

Hayward. Spears,jr. Dec 6, 2020

I have been very pleased with the follow up service that Honda West Service Representatives give.

Ethan Kove Dec 6, 2020

Everything was repaired to my satisfaction. Chris, the service person was very knowledgeable and was able to get our car in for service in a timely manner. He let us know what services might be needed in the future. We were also satisfied with the cashier services, they were speedy and competent. Also the receipt for the bill was easy to understand.

William Watters Dec 5, 2020

Great for typical maintenance on a Honda vehicle

A Dec 4, 2020

Nabeel Ansary was really great explaining the lease to us. Patience and knowledgeable and excellent costumer service. I definitely recommend Honda West.

Susana Solorzano Dec 2, 2020

Experience was amazing when John assisted me, he explains some maintenance code on my vehicle. My only thing is, I was there as a walk in and waited 10-15 minutes and nobody assisted me and 2 cars came in, though I understand that they have an appointment and they assisted them right away, while me been waiting and left hanging. Is it not fair, they should come and assisted me after the other car. But they assisted the two vehicle let me hanging for few more minutes.

Steve Lalangan Dec 2, 2020

Great Service, concern sales people. Car was ready to go on time.

Paul Miller Dec 2, 2020

There was no wait, no pressure, didn't take that long, and the service was great! I had an oil and filter change, tire rotation, alignment, and some basic maintenance items. Got in and out in under 2 hours. I've been going to Honda West for about 15 years now and I'm on my 2nd car bought through them. Very pleasant to deal with.

HondaOwner Dec 2, 2020

The Dearler Mr. Bryan Jimenez are very kind and patient, especially very specialized. He introduced Performance details of the car, and price step by step. He helped me to trade in my old car CR-V. And he kindly helped me to take out my items stuck in the glove box of the CR-V. He is a real sales expert. His work was great. And the financial manager is also very kind.

Z- MC Dec 1, 2020

good service

Raul Michel Cervantes Dec 1, 2020

Bryan Jimenez was the sales person that help us out with the paper work, he was very strait forward with everything payment plans, features about the car, the whole 9 yards, I definitely would recommend Honda west for those looking for a new car 🤙

Cliff Medina Nov 30, 2020

Always treated right and job done quickly. Highly recommend Honda West service. Be

Blair Bushey Nov 30, 2020

Great experience. Friendly staff and got me in and out in a timely manner.

Linda Millican Nov 27, 2020

As usual, Honda West did what they do best...they made for a most pleasurable car buying expeince! Antonio Jackson is the most honest, trustworthy car salesman in the biz. He has helped everyone in my family and I wouldn't send them to anyone else. With this car purchase I was reminded why I always recommend this dealership before anyone else.

Anthony Brown Nov 26, 2020

Very professional and very efficient service! Absolutely the best buying experience and best service experience I’ve ever had in my 57 years

Peter Moneo Nov 24, 2020

Thank you for providing truly fabulous customer service for my Honda Civic Si. I love my Honda and I only take it to Honda West for servicing. And thank you, to my service advisor, Chris for ensuring my complete satisfaction!

Cynthia H. Nov 24, 2020

As soon as I arrived I was greeted. Shortly after David took my information and asked what service I needed. I started a B1 Maintenance and a transmission fluid change. David asked how many miles my vehicle had and stated that the transmission fluid change was not need. Which is great because I would have done a service to my car that was not needed. After that I waited for about an hour and was out quickly. From the start to finish my experience had always been great.

Alexander Marquez Nov 24, 2020

It has really nice people employed

Anne Corcoran Nov 24, 2020

Ryan and Dave were very friendly and helpful in servicing my vehicle.

jerzyjoe Nov 24, 2020

Cynthia H. Nov 24, 2020

Beat service with very little wait times for service. CJ is the best at what he does and I will continue to do business at Honda West because of his professionalism and honesty. Great experience all around.

Michelle Smith Nov 23, 2020

Great service...Thanks to the mechanics who repaired the CRV and and to the professionalism of John Colgan !!

Herman Pierce Nov 23, 2020

Pleasantly amazing how for the first-time buyer everyone was great and kind I recommended a friend to Honda and she purchased a car too just kind and sweet!

Kristen Flowers Nov 23, 2020

Greg is amazing! We have bought two cars from him.

Emily Miles-fisher Nov 23, 2020

CJ Young was the best. He make me very comfortable when he reached to me. Very friendly.

Harkirat Tony Nov 22, 2020

Really good service and a high quality experience for an oil change. Will definitely use them again!

Steve Morrill Nov 21, 2020

Super experiencia, great service. Profesional People

Gustavo Gonzalez Nov 21, 2020

Sergio was so amazing! He was so kind and patient while working with me in order to get me exactly what I needed. I didn’t feel pressured or hounded. Genuinely felt supported throughout the process!

Renee Anderson Nov 20, 2020

Sam was awesome, very knowledgeable. Helped me to get a car with the features i wanted. Vickie was also helpful with setting up my appointment and introducing myself to Sam. Overall my Honda West experience was amazing. Thank you.

Vin Roy Nov 19, 2020

Is very friendly, i got my car here and i will recommend 100% 💯💖🙏 THANK YOU HONDA WEST 💖💪

Tanya Gomez Nov 19, 2020

CJ Young was very helpful and accommodating to every need. Great experience

Paul Morales Nov 19, 2020

Karla was very friendly and knowledgeable. Karla is an amazing asset to your company!

Corina Nov 19, 2020

Very inviting and friendly atmosphere. There is a no hassle type of service provided here. Jilmar who assisted me was very attentive to what I was looking for and help me through the process quickly!

Cody A K Racoma Nov 19, 2020

Great Customer Service the service rep was really good

Kathy Steiner Nov 19, 2020

Great experience and excellent staff.

Glenn Robert Nov 18, 2020

This is a great dealership with lots of inventory to choose from. Greg in Sales was amazing to work with and made the buying process so fast and easy. He really listened to my needs. I would definitely recommend Honda West!

Danielle Carr Nov 18, 2020

You guys Rock!! Really you do. Every time I take my Honda to Honda west you guys take care of me. Your very prompt in greeting me and the estimated time of when my car will be done is always right on. I appreciate your staff and will continue to take my Honda there for all its service and needs. Thanks again😊

Cindy Dover Nov 18, 2020

Service team was good and accommodating to customer needs.

j Nov 18, 2020

Everyone was very nice. It was not a stressful experience! Thank you Nabeel!?

Sherri Dugas Nov 18, 2020

Outstanding Service: Great customer service, facility was very clean and everyone was social distancing.

Sheresa fox Nov 17, 2020

Impressive. I will definitely be returning for all my Honda service.

Aimee A Nov 17, 2020

Honda West is a professional, friendly and trustworthy dealership. I made the trip out from L.A. to buy a car from them; hands down the best dealership I have dealt with in a long time. California dealerships should take note of Honda West.

Anthony Bova Nov 16, 2020

Eric was very good and excellent service . He showed me all the features on the car and took his time he also let us test drive the car to see how I liked it. I would recommend him to anyone.

Gail Nussbaum Nov 15, 2020

We live out of town. Had an appt. in Vegas so afterwards called Honda to request oil change. We’re told we could use the express lane. Attendant came right away to take our reasons for our arrival. We were shortly taken care of. Not only got the oil changed but other routine maintenance was done in less than two hours. We have always been treated well by employees and find their service excellent. We definitely would recommend them.

Edie Drennan Nov 14, 2020

I had a great experience working with Davod Ghasemi. He was very accommodating and was able to answer all the questions I had. I never felt pressured to something I didn't want to do. He and his team at Honda West were very professional and did a great job.

Lynn Dunton-Snider Nov 12, 2020

Karla was great. Wish you guys offered a 20% discount for repairs over a decent amount.

Rafael Camacho Nov 11, 2020

Great Service thank you

Palani Fernandez Nov 11, 2020

Attentive customer service. Fast and reliable technical service. My ten year old Honda Accord Crosstour looks nearly new

John Bromley Nov 11, 2020

Jilmar was very helpful in the process of buying my first car. He was patient with me when I wasn’t ready to buy, to when I didn’t know what color to get. When it came time to being ready, I ended up getting a brand new one shipped that day right off the lot and I could not be happier with my new car! The 2020 Honda Civic Hatchback was perfect for me because of all the updated safety features and the addition of Apple Car Play. I highly recommend looking into this car. Jilmar has been helpful with any questions I’ve had since purchasing, and went over all of the features with me when I had purchased the car (both inside and outside of the car). He knew safety was my biggest concern and made sure to make it his priority to show me any and all safety features on the cars I looked at. Overall, the experience was a great one!

Jessica Garner Nov 10, 2020

Service was quick today. One of the fastest service ever gotten there since I got my car 😏

Tina Montano Nov 9, 2020

Purchased my car here during early COVID days. It was an easy process as I knew exactly what I wanted. Recently had my first experience with their service department and they are top notch. Fast, helpful, and take good care of you. They also communicate very fast via email which I like.

Jason Anderson Nov 7, 2020

I am very pleased with Honda West services.Despite I didn't have an appointment I had my oil changed quickly and the car washed. The person who took care of my car was very profesional .

magdalena misca Nov 6, 2020

Fast and friendly service

Brianna Villatoro Nov 6, 2020

COURTESY AND EXCELLENT SERVICE

Susan A. Rodriguez Nov 5, 2020

Reliable service excellence.The mechanics are really the best like CJ.

Maria Consuelo Tan Nov 5, 2020

Great experience, today when getting my car serviced. Waited less then 45 minutes to get my car back to me!

Tiffany Miller Nov 4, 2020

My service rep was friendly and helpful. Excellent experience all around.

Reginald Stewart Nov 4, 2020

Chris was extremely helpful. I needed an oil change and he was quick to inform me how long it was going to take. He did offer other additional services that they recommend but with limited time he informed me of what he was able to do and then agreed that the remaining services can be done at a later time. I will make sure that anytime I schedule my services I ask for Chris.

Julio Avila Nov 3, 2020

Service was good. Only note I arrived per my appt at 9:30am. I was not given my car until 11:10. Seems long for just an oil change.

Diana Gionet Nov 3, 2020

We had an excellent experience buying our new Accord at Honda West. Sergio was so pleasant to work with and very helpful and thorough throughout the process.

debra krupp Nov 1, 2020

Very friendly staff and did a great job and in a timely manner, all the services my car needed. John Colgan, my advisor in the service department was great!

Lorie Rauch Levinson Nov 1, 2020

Brought my car to service a couple days ago, and Shaun took great care of it. He went through everything carefully to make sure nothing was left behind. Great service!

Hailin Yao Oct 31, 2020

Chris gave me great service. He was very professional and courteous. My battery died and wen to Honda West. He took care of it effectively. We thank him for his wonderful service.

Jilly Hashi Oct 31, 2020

Brought my car to service a couple days ago, and Shaun took great care of it. He went through everything carefully to make sure nothing was left behind. Great service!

Gavin Yao Oct 31, 2020

Chris gave me great service when I came into Honda West. My battery died and had Honda care Pop A Lock give a jump. When straight to Honda West. He was very professional and courteous. He got my battery tested and got me new battery. Very happy with his service.

Y Hashim Oct 31, 2020

Honda West is Honda's Best...go there..talk to Danielle Javier & Rich...they do what they say and say what they do.....cannot do better......The Best!!

option professor Oct 30, 2020

John in the service department is awesome . Always looking out for you best need when you come in.

Ralph Melillo Oct 30, 2020

My car was serviced right on time. Because I had so few miles on the vehicle, the dealer was very honest in giving me a different time frame for future servicing.

William Hunt and R.Reeder Oct 30, 2020

Great job! Very happy with working with Karla in service department. She was efficient, courteous, friendly and knowledgeable

Ami Vaughn Oct 30, 2020

I regret it that I don't know Karla at the beginning. She is superb! She is Friendly and honest. I always take my car to get oil change at Honda West, quick service and easy to make an appointment. All of the associate is very friendly. Don't look for another advisor, pick Karla Gunther only.

Venny Yosephine Oct 29, 2020

Great service and our service time was only about 45 minutes! Shaun was a pleasure to deal with.

Judy Thompson Oct 28, 2020

Excellent Services they did there job . I?m a happy customer.

Fe Cruz Oct 28, 2020

Honda west has one of the best service departments.

jacob johnstone Oct 27, 2020

Very pleasant staff - answered all of my questions. I'm very pleased with the socially distanced waiting area. I felt very safe.

Mary MacAskill Oct 27, 2020

Chris was very thorough and patient to my needs

Laura Berger Oct 27, 2020

I was attended to promptly and professionally. At the end of the day, the Service Advisor (Henry Mendez), delivered excellent customer care advice - met me in a most friendly manner to explain the type of service performed in my car, and how to guide against future occurrence. I left Honda West Sahara Avenue workshop very satisfied; it is highly recommend. Thank you, Joe U.

Joe U Oct 27, 2020

They take great care of you at Honda on West Sahara. Especially Ted, he was very efficient, he had me in and out with the purchase of my new car.

Eddie Cane Oct 27, 2020

Sales and General Manager were terrific the team at Honda West took time to explain everything in the process and also gave a great deal on a new Honda Passport I couldn't be happier

Charles Bevan Oct 27, 2020

Awsome service

Maria Torres Oct 26, 2020

Great service, excellent choices and extremely helpful staff

Kim Brady Oct 26, 2020

Bought my car here and brought it in for an oil change / to fix some other minor issues on 10/22/20. They took care of everything in a very timely fashion and had a very nice little waiting area. Staff is friendly and very helpful as well.

Nicole Sheppard Oct 26, 2020

Had my car serviced on 10/22/20. It was done in a timely fashion and all problems fixed. The car wash is a nice touch as well. Very nice facility for waiting during servicing.

Timothy Maleport Oct 26, 2020

I was in need of a new car, i had twiddled down my choices to three cars; Honda Accord, Toyota Camry, or Nissan Maxima. Daryl Best Showed me the Accord, and that was it for me, its a beautiful car, Daryl and everyone at the dealership were attentive and answered all my questions. great shopping experience all around.

Juan Escobar Oct 26, 2020

Mechanics and representatives were professional and answered all of my questions. All work done in a timely manner. Appreciate the service.

Debra Subocz Oct 26, 2020

I worked directly with Eric Q., who was incredibly patient while I shopped for a new car. He never once pressured me, and I truly appreciate that. The dealership and the service department have been very professional and easy to work with too. It's a friendly environment too.

Christa Eagleton Oct 23, 2020

Nareeb and Attiq were masterful at getting the deal I needed. Their service is exemplary!

Antonija Krezo Oct 22, 2020

Great service! Thank you!

Rochelle Abad Oct 20, 2020

Everything went well. The service manager kept me informed about the progress on my car.

Marilyn Armstrong Oct 20, 2020

Very helpful and very organized!

XYDNUTV Oct 19, 2020

If you are tired of dealing with car dealers then go to Honda West and look for Mr. Ted Trevino. Very easy to deal with. He will explain every single details about the car. And he will give you the best deal ever! Thank you Ted. you are amazing!

Jorge Patrick Carganilla Oct 19, 2020

CJ is awesome! He is personable and provides BEYOND excellent service. He goes above and beyond to find discounts/coupons for me and to make me really feel comfortable. I will only schedule all of my future services with him. Stay FANTABULOUS CJ!! Thank you for all you do!!

Amy Huang Oct 19, 2020

Mr Ted Trevino, one of the sales agent in honda west was so helpful. He explained every single detail about the car. His character is so amazing and guess what he?s easy to deal with which is so good to be true when you are in a car dealer. He gave me the best deal ever!!!! Thank You So Much Ted Trevino!!!??

Jorge Patrick Carganilla Oct 19, 2020

Went in for a test drive a CRV and Honda Passport. Jilmar Esperanza was my sales consultant. He is very knowledgeable in the vehicles and he compared the two asked which options I wanted or needed. He's very professional, patient and answered all my questions. Wei Zhang Finance Manager was also very professional and informative.

Caroline Alexander Oct 19, 2020

CJ helped me at Honda West for the maintenance on my Civic hatch. Great and fast service! Thank you guys for your hard work!

Nika Canent Oct 18, 2020

Randy patterson was such a pleasure to work with, extremely helpful and patient. Made the process so easy for us.

Sam Blocker Oct 17, 2020

RJ was super nice and took great care of me. I?ll definitely will be back

Michael Battle Jr Oct 16, 2020

The best service in town.

Juan Carlos Valdes Oct 15, 2020

Very nice people and straightforward with you. They are quick on the repairs with satisfactory results.

Angel Alicea Oct 15, 2020

Very polite sales team, very knowledgeable and confident to pass vital information.

Juan Ibarra Oct 12, 2020

Carlos Avila and Ryan Johnson were very accommodating.

Brenda Palmer Oct 12, 2020

Great service, Thank you CJ for taking good care of my CR-V. Keep up the good work 👏

mary farhan Oct 9, 2020

Ted was a great rep to work with. Very transparent & helped me get exactly what I wanted

Darrin Cole Oct 9, 2020

Janis, Sam and Tim made the process fast and easy. 10/10 would recommend.

Xavier Prado Oct 8, 2020

Great service!

Robert Temple Oct 8, 2020

They are always polite, listen to what you have to say and answer your questions. They suggest things that may need to be done soon but no high pressure if you don't have then done right away.

Patricia McDonough Oct 8, 2020

Great staff. Quick work done! Very satisfied

Justin Mendoza Oct 8, 2020

Bryan Jimenes is my sales person for the year I have already bought 4 hondas from him and he is the BEST and always takes care of me and the people I recommend him to. CJ Young is my service man. Always takes care of my car services. I took my Passport to him just recently and he got it done quickly and on time. Thank you to both.

Fernando G.Quezada Oct 8, 2020

Carla is seriously the best tech ever! I wouldn't go to there if she left!

Ellen Coffey Oct 8, 2020

Had many errors. James and the service team did a great job fixing the 2 problems we had. James was very concerned about getting our problem fixed right.

Dean S Oct 8, 2020

Extremely fast. Went in for an oil change on my accord expecting to wait there at least an hour. To my surprise it was about 30 minutes. My service advisor was Henry. He was very helpful.

Edward Milan Oct 8, 2020

James was the best and wanted to make sure our car was repaired right.

Dean Steed Oct 8, 2020

My 2018 Honda Fit had been struggling to start. It always did eventually start but I was worried I might get stuck somewhere. I called Honda West on Monday got an appointment for Tuesday morning. Pulled in the appointment line and Henry was there to help me within a few minutes. I went to the waiting room and soon Henry came to tell me I now had a new battery at no charge because it was still under warranty. Henry was very helpful and friendly. This was a nice experience with a great outcome. Thanks Honda West and Henry.

Karen Browne Oct 7, 2020

Greg was just awesome. He kept me informed and made sure it was clean. If you ever need a Service Advisor contact Greg. Thanks Honda West,

Laroyne Brown Oct 6, 2020

Excellent service!

Elizabeth Nelson Oct 6, 2020

It was great !! Our dealer was the best !!

Adiam haile Oct 6, 2020

Top notch as usual. Karla Gunther was very pleasant and check in and service is what I expected and received. Thank You, Bill

William McClain Oct 6, 2020

If you like Honda’s, go there, test drive one. My salesperson Anthony, was very nice, no pressure and well informed

Susan Bernard Oct 3, 2020

I always have a positive experience, when having my car serviced. The people go an extra mile to help you. They are honest and keep you updated with their progresss on the work done in your car.

Imelda Maano Oct 3, 2020

I?ve been a client of Honda West for the last 10 years and I always receive exactly what I am looking for, no matter if Im there for an oil change or purchase a new vehicle they always treat me amazing

Carlos Barajas Oct 3, 2020

For almost three years now, I have trusted Honda West to care for my car. Things are going well even during this crazy pandemic. I feel good and confidence driving out from their garage, looking forward for my next service. Thank you for providing a good service.

Cherd Viroonphun Oct 2, 2020

Great workers and excellent service

Ros Valencia Sep 29, 2020

I didn?t have an appointment but I took my car in for a tire issue. I was serviced and gone within an hour and a half.

William Fletcher Sep 26, 2020

Antonio is the best! This is my second car that I purchased through him. I always have an amazing experience through Honda West !!

Kim Estess Sep 24, 2020

Very friendly staff. Sometimes hard to reach departments by phone.

William Fletcher Sep 23, 2020

For being inexperienced in purchasing a vehicle, Greg was very helpful and provided all details about the vehicle and answered any questions we had. Greg also walked me through all the functions of the car and made sure I understood everything. Overall, the process went smooth and the service provided was great as well. Very satisfied with everything.

Beatriz Baltazar Sep 22, 2020

I love this place bought two cars service and very happy nice employees

Alice Haruthunian Sep 22, 2020

Maintenance Service by John Colgan was quick, painless and efficient.

Abigail Farrell Sep 21, 2020

I bought my Honda CR-V from Honda West and they were great! I had gone into a different dealer a few weeks back (not Honda) and had a terrible experience so coming to Honda West was a breath of fresh air. There was no haggling. I got a fair price from the start without any crazy hidden fees or surprises. Randy was amazing. I felt like I could really trust him and he did a great job showing me all the amenities my car came with. As a single female shopping for cars alone, a lot of dealers will try to take advantage but not here! The pricing and process was very transparent and smooth. I definitely recommend coming here if you’re in the market for a new car!

Kenia Flores Sep 20, 2020

Cj was very knowledgable and patient as I inquired about the repairs needed. Thanks!

Jaden Manuel Sep 19, 2020

Nabeel could not have been more helpful in helping me select my new Honda Passport. I think he was just as excited for me as I was for myself. Everything moved very quickly, and Tim was all set to go with my financials, that it only took ten minutes. LOVE MY HONDA CREW. THANK YOU THANK YOU THANK YOU!!! My forever car buying place.

Amanda Lynch Sep 15, 2020

I’ve had multiple cars from HONDA WEST. Nabeel could not have been more helpful in helping me select my new Honda Passport. I think he was just as excited for me as I was for myself. Absolutely love everything about this vehicle!!! Everything moved very quickly, and Tim was all set to go with my financials, that it only took ten minutes. LOVE MY HONDA CREW. THANK YOU THANK YOU THANK YOU!!! My forever car buying place.

Hondawest is best Sep 15, 2020

I bought my first new car at Honda West two years ago—and my second new car last Thursday! The service department (Karla) and the sales team (Jilmar) are spectacular, and the product? It’s a HONDA!!

Ellen Ward Sep 14, 2020

Excellent. Friendly and got the job done right. No issues

Carl Bates Sep 11, 2020

Karla in the service dept. is the best! I always go to her when I take my CRV in for service. She always greets me with a smile, and a "How can I help you today?" Greg in sales has sold me 2 new CRV's......He isn't high pressure, answers all my questions and keeps the process moving, so we can get on the road in our new car. I always stop to say "Hi" when we are in waiting for service, and I tell people to always ask for Greg at Honda West, when they are looking to buy a new car.

Linda Azuma Sep 10, 2020

Greg Allen was my service advisor. Initially he thought they would have to order the part, but then immediately called me back to say they had the part and would complete the repair that same day!

Mary Mc Coy Sep 9, 2020

I had called ahead to test drive a vehicle and Antonio had it already at the door waiting for me. I ended up leasing a CR-V with competitive pricing.

Lynne George Sep 8, 2020

Danielle and Darryl are truly THE BEST! Professional and Personable. A great experience.

Jo Ellen Doyle Sep 8, 2020

Honda west are giving me very outstanding service specially Shaun from my arrival to the service department till I leave treat me with very high end customer service. I would love to tell Honda that he is a great asset of your firm.

Ghezai Ghebremedhin Sep 8, 2020

Shaun did a great job of getting my car fixed quickly.

Sophie Kappel Sep 8, 2020

Swapping out our existing leased Accord was a spur of the moment decision. Eric Q. clearly explained the process and worked with us so we were able to leave with a new HR-V, the perfect vehicle for my wife's needs.

Mark Rosenzweig Sep 4, 2020

Was impressed by the customer service and speed of repairs.

Marcel Serapio Sep 4, 2020

Sales guy, Nabeel was super nice and helpful. He made the whole process go smooth. Definitely recommending him to our friends and family.

Rocio Garcia Sep 1, 2020

Sales guy, Nabeel was super nice and helpful. He made the whole process go smooth. Definitely recommending him to our friends and family.

Rocio Garcia Sep 1, 2020

Shaun was very professional helpful and did a great job keep up the good work thanks

Morteza Ghafouri Aug 31, 2020

Great customer service experience. I would recommend this dealership to others.

Hung Le Aug 30, 2020

UPDATE ON MY EXPERIENCE 8/26/20 - Today I took my car in to get the damaged part installed/replaced. Brian, the service manager, gave me a call first thing in the morning so I appreciate that he took the initiative and I didn't have to badger someone again to get an update on the matter. I explained to him WHY I was upset with the situation and he respectfully listened to what I had to say and was sympathetic. About 30 minutes later, I was able to drop off my car and go back to work and they'd call me once it's done. I'm happy to report that my car is now fixed and the communication with Brian was superb every step of the way. This is what I value the most in the situation. I think a lot of the headache could have been avoided with a simple call back. Kudos to Brian for his professionalism and understanding, and to the rest of the team that fixed my car quickly. It looks great! Confidence restored with their team so thank you to all for caring and wanting to make things right.

Gladys Lopez Aug 27, 2020

Karla Gunther turned a previous poor service experience around. She went out of her way to fix my problem. An excellent employee. Excellent service. Thank you Karla!

Rosa Wright Aug 25, 2020

It has been a very smooth buying process. Marisa, from the internet department has been so great and helpful. She introduced me on my appointment day with a very friendly and efficient sales person, Ted Trevino.

Arnel Casanova Aug 24, 2020

My third lease with Honda West. They are great to work with. Sam Song was very helpful and a pleasure to work with. Victoria was able to get me into a new 2020 Civic a little sooner to my previous lease expiring. Very thankful for their help.

Melissa Lizarbe Aug 21, 2020

My service person Karla was awesome

Kathie Steiner Aug 21, 2020

Thank you Karla, for providing excellent and honest service, it is very much appreciated!

Selma Gluhbegovic Aug 21, 2020

The dealership anticipated my arrival and performed requested services expeditiously and even washed my car without cost.

John Shackleford Aug 21, 2020

Honda West has nice waiting room, the service adviser is knowledgeable and friendly.

Sutarto Antaredjo Aug 16, 2020

Fast and great service. Friendly and honest staff

Sharon Tanyag Aug 14, 2020

Everything was done quickly and thoroughly. Bryan and the finance team managed to help me save some money and put me in a brand new vehicle.

LS12345 Aug 13, 2020

Very professional, great atmosphere, very pullite staff members. I always feel my money is worth giving to these hard workers. They do an excellent job on my Honda. Thank you honda WEST!!! Your establishment ROCKS !!

Brandon Urlacher Aug 5, 2020

Very easy to work with and very helpful. I had to do everything from out of state and they made everything simple to do. 10/10 would recommend. Danielle and Jilmar were amazing!

Megan Alexander Aug 3, 2020

Very positive experience. Karla was helpful and knowledgeable and got my service taken care of without any problems.

Jean Suess Aug 3, 2020

We had superior service at Sean from Honda West. Almost no wait in line for our 8:15 appointment, and our car was ready in one hour. Got the full checkup and an oil change. Thank you so much.

HR-Vfan Aug 1, 2020

Ted and Tim were amazing! They really went above and beyond for me! I Love my new HRV ❤️🖤

Ynattirb Krik Jul 30, 2020

When I bought my used Civic a month and a half ago they didn’t have the color to touch up the scratches in stock. My Civic’s color is unique so the dealership special ordered it for me. When it came in, Ryan Harper told me to shoot him an email when I was ready to get the scratches fixed. I got a hold of him this week and made an appointment. Today I took my car in and Ryan and his team went above and beyond. They got the car done fast which was very cool of them. Most places tell you noon and it ends up being 3pm. But Ryan said noon and it was done at noon. His crew did such a great job. Not only did they fix the scratches but they also detailed the inside and outside. They even waxed it. It’s so shiny... it looked brand new! I had such a great experience today. Thank you. I bartend at a bar a couple miles away. I’ll definitely be telling people about this.

Chad Hartoon Jul 30, 2020

Went in for battery check - service was good -very polite.

Edie Drennan Jul 29, 2020

Amazing and friendly staff. Recommend it for any one that is wanting to buy a new Honda.

Thomas Fairclough Jul 28, 2020

A.J (Antonio Jackson) @ Honda West was great! His professionalism, knowledge and all around excellent customer service was top notch! My full experience was the reason why I've driven Honda vehicles since 2017!

Aneesa Nathim-Jallow Jul 28, 2020

Had a fast and easy experience, this was my first time getting a car from the dealership and My dealer Gary was very knowledgeable and helped me find a car that fit my daily needs and budget. I truly appreciate him for making this an easy and fast experience.

Itsnichii Jul 26, 2020

The salesman and finance person were great it was a great experience!

Bret Dupre Jul 26, 2020

Had a great experience working with Ted Trevino. Brought my 2018 accord in yesterday and he gave me a fair deal on the car I wanted. And today I rode home in my white CRV-EX couldn’t have been happier.

Ira Siegel Jul 25, 2020

My experience was excellent! Ted helped me through the entire process with constant communication and to include being there for the transport pickup of the vehicle! The entire process was very smooth! Highly recommended!!

DJ Jul 25, 2020

My experience was amazing, Ted went above and beyond assisting me with taking care of the balance owed on my jeep and was able to keep the payment on the new 2020 Honda Pilot lease the same as my jeep payment!!!! 10/10 all around!!

Richard Stolzman Jul 23, 2020

Everything was perfect. Carla our Service Advisor is the best.

Lorenzo Lariva Jul 23, 2020

Great environment shopping experience. Friendly and welcome. Ted was assisting on the purchase.

Donald Yuen Jul 23, 2020

excellent service with minimum wait time

suncliffs Jul 21, 2020

Great service ,excellent PR those two things mean a lot to me!!

Douglas Clendenin Jul 20, 2020

Great staff and attention to my service needs. Many thanks to John Colgan for always helping me efficiently & friendly with courtesy. He remembers my name and always says hello Jonny.

Jonny Graff Jul 19, 2020

Sherry was great! She was very personable and nice!

Arnold Gatus Jul 19, 2020

Shaun was very helpful. He gave us a quote for the tires we needed on our CRV. He also gave us the timeframe to complete the work. He also suggested we have wheel alignment to extend the life of the tires. We made an appointment for the next day to come back as we were short on time. Thank you Shaun for all the help.

Beverly Jul 16, 2020

Karla, in the Service Dept., anticipated all of my needs, and expedited my oil change appointment. I had a bloody nose, and she made sure that I was okay, and hurried to accommodate my need to leave ASAP. She?s the best. I will ask for her every time I go from now on.

Jeannine G. Jul 16, 2020

Greg Allen was so accommodating and well versed with the repairs needed for my CRV. He gave me options and was keeping me posted all throughout the time I was at the service center. He?s such a joy to work with!

Ann Arche Jul 16, 2020

Teally good and fast service. We had only 3600 miles after over a year of local driving.

June Stine Jul 15, 2020

RJ, my service advisor, had me in and out in no time. Very professional and dependable.

Mike Worthen Jul 13, 2020

Great customer service Sam and Tim super nice 👍

Linda Tangsuvanich Jul 13, 2020

Greg and the team are amazing. Excellent communication throughout. Thank you!

Kelly Buchanan White Jul 13, 2020

I had a tire emergency and I called them up. They had the tires I wanted in stock. As soon as I got there CJ helped me out and he was very welcoming and personable. I was in and out at the exact time CJ told me.

Courtney Mitchell Jul 11, 2020

Honda West offers excellent service to buyers. We have dealt with Greg Larsen, a salesperson at Honda West for many years and would not hesitate to recommend him or this dealership to friends.

Tina Goode Jul 10, 2020

The staff at the service department is courteous and helpful. Appointment time was accommodated. Excellent service. Thank you Honda West.

Jing Jaen Jul 7, 2020

I just bought a new to me Honda a few months ago, heard that the service department at Honda on West Sahara was good and decided to give it a try for myself. I was greeted promptly, all of the staff (especially my service advisor RJ) were very kind and helpful, clear about details and pricing of the service I would be receiving, and the facility was clean and well designed. I?ve been to other dealerships with other cars for the same thing and was never made to feel so comfortable. Stoked about my Honda, stoked about this service department and I look forward to a lasting relationship with them.

Sarah Fiore Jul 7, 2020

Randy, Tim, and Davod were really fast, knowledgeable, and helpful in assisting us in leasing our Civic. I like how the whole team helps each other. It creates a welcoming setting for us customers!

Ludwig Concepcion Jul 7, 2020

A great experience to have been able to purchase a 2020 Honda Civic after shopping at a Honda and Mazda dealerships. Your Sales staff was extremely professional and courteous. We will recommend others to shop at Honda West. Thank you

Jesse G. Valdez Jul 6, 2020

HondaWest on Sahara has great service! When I make an appointment here, the wait time is quick! Advisor was friendly and helpful . Thanks Honda 😀

Mallory Huck Jul 5, 2020

great service they do check up and wash the car car looks brand new thank you honda

honda ser Jul 4, 2020

I have been going to this dealership since I moved in here in 2012, and I am very satisfied by their service.

Gerardo Ibay Jul 4, 2020

upgraded to a new accord on 2018 for myself and a new pilot for my wife on june 2020, very satisfied with HONDA WEST

Roan Benjamin Jul 3, 2020

The Service Advisor was super helpful. Service was quick.

TJimenez Jun 30, 2020

Service was quick and they are always very helpful and professional.

Tatyana Jimenez Jun 30, 2020

I purchased our 2018 Civic back in March. I scheduled an appointment to get our first oil change and the whole experience was flawless. I made an appoint online for the date and time convenient for me. Pulled into the appoint line at the service center and was immediately taken care of . Our service advisor, Sheri Ward, was prompt and took care of all our needs. Short wait and was happy overall.

Lyle Warren Jun 29, 2020

Shaun was really nice when I first came In to the dealership to get my car serviced. Each time I?ve had this advisor he is nice and will tell me straight up what my car needs. I really appreciate it!

Karen Preciado Jun 28, 2020

Third vehicle I?ve purchased from them. Easier to work with than other Honda dealers in town.

Eric Jun 26, 2020

Professional, informative and courtious

Maston Walker Jun 24, 2020

The service has always been top rated for me personally. Today they made 2 Key FOBs and only 1 was going to work and the other one was carved up wring at a local hardware store. When I got home I tried the other key for the heck of it and it worked perfectly! They didn't patronize me or expect a thank you. They were professional and went the extra mile to salvage the other key. John was awesome!

Jeff Ecker Jun 24, 2020

arrived at my scheduled time was met by Ryan tech was very informative and helpful

John Zrofsky Jun 24, 2020

Great selection of used and new cars

Gustavo Gonzalez Jun 20, 2020

My first visit to this Honda location for service. They were great - especially considering the social distancing.

jsoldan Jun 20, 2020

very quick service, they are very professional and honest.

Sean Vincent Sio Jun 20, 2020

Thank you! Great service today replacing the Engine Shield that was dragging ..Drove in--No appointment..Fast..Friendly and Free! Appreciate it so Much!

Victoria Lynn Gardner Jun 19, 2020

The salesman who helped us from the time we arrived is very very helpful and informative. He showed us all the the Honda Accord sports that we are interested in. And up to we finished the deal he showed us his willingness to help. We highly and truly recommend Honda West. By the way look for Patrick Medina the salesperson who really held us.

Ruben Catu Jun 19, 2020

I knew exactly the car I wanted and the deal I was looking for. The establishment was clean and people were pleasent. They gave me a deal I couldn't pass up. And I love my 2019 HRV Sport.

Linda Schrader Jun 19, 2020

Nice environment friendly staff good customer service 👍👍👍

Allan Santos Jun 18, 2020

John was courteous and showed me some features I did not know about my new Honda CRV plus a free car wash

John Cornyn Jun 18, 2020

Greg was great. He called me throughout the waiting process to keep me updated, and found great prices on parts. He was also super informative and told me everything that was going wrong in detail. Great to get repairs from the actual dealership I bought from, which turned out $400 cheaper (literally) than the price I was quoted elsewhere.

Denzelle Mcafee Jun 18, 2020

Oil change and tire rotation today. Great customer service all the way around

Glenna Graupmann Jun 17, 2020

My visit at Honda West for my Scheduled Maintenance Service was excellent. John who was my service tech, was very friendly courteous, and the wait wasn't long !

Sheraunda Niles Jun 17, 2020

Ryan provided excellent and friendly service for our recent oil change and inspection. Will definitely return for future maintenance needs.

Juana Anderson Jun 17, 2020

Quick friendly service. 10/10 would recommended. I will be back.

Alyssa Jane Cabana Jun 17, 2020

It was easy to make an appointment and the service was fast

Letticia Miller Jun 16, 2020

Honda west service department always gave me very excellent service. That the reason I?ve been customer for 20 years.

Surat Klumprasert Jun 16, 2020

Excellent service! CJ was a great rep and did a great job taking care of my car.

Steve Morrill Jun 16, 2020

I went in for an oil change. I was helped by Ryan "RJ" during the process. He was professional, courteous and very helpful. He told me they were swamped and it would be about 2 hrs. It ended being 1 hr. Ryan made the experience great. Thank you!

Sandra Hashimoto Jun 15, 2020

Efficient, friendly, thorough

Marlene King Jun 15, 2020

Shaun was my service advisor and informed me that my service would take around 2 hours. I needed an oil change and a brake fluid flush. My car was finished right on the dot and left in pristine condition! I have no complaints at all and thank the staff for being very efficient, despite how busy it was! Thank you, Shaun, for the great service!

Kanitha Chanthrathip Jun 15, 2020

Service was good and efficient. Arrived for my appointment and was helped within minutes. Wait time was also shorter than expected. Would recommend to friends and family.

Frances Chen Jun 15, 2020

Greg is a great service representative. He went over everything with me

Consuelo Arias Jun 15, 2020

Great sales person, great customer service. it was an enjoyable time

Adrian Fiorella Jun 15, 2020

Car service was excellent!

Nilda Chang Jun 14, 2020

good customer service. always send you a coupon

Genisha Salcedo Jun 14, 2020

Cj has always provided great service , which has made me feel completely comfortable/ trusting with my car needs.

Clarissa Orozco Jun 13, 2020

Very friendly, and professional service department.

Mercedes M King Jun 12, 2020

Very quickly done oil change. All questions answered successfully.

Kathryn Sowinski Jun 11, 2020

In light of the Covid19, I commend the Staff and Mgt. following their safety protocol. (wearing masks and social distancing)Thank you for sanitizing my car after completing the service. Stay safe!!

Corliss Wilson Jun 10, 2020

Great service! Ryan very was very helpful and efficient.

Joan Anderson Jun 9, 2020

Thanks for having the waiting area so safely spaced for customers. RJ was great! I?m a new customer and I will be back.

Diane Hardy Jun 9, 2020

CJ is a very thorough Service Advisor. Excellent customer service skills, he provided detailed work expectation on service performed as well as constant updates on expected completion of service

Harold Gumayagay Jun 8, 2020

Nate was amazing! This is my second Honda from Honda West. It was an easy, stress free process with him. Thank you for my 2020 Honda Civic Sport!

Heather Postlewait Jun 7, 2020

I was impressed with the knowledge and professionalism of Patrick in his selling of the car to me. The trade in was a little less than I wanted, but close enough to close the deal. Patrick did a fine job explaining the car to me and pairing my phone. He was a pleasure to work with. Allen Andersen

Allen Andersen Jun 6, 2020

Amazing service! Turnaround time was quick, and I strongly recommend returning!

Aaron Magtoto Jun 5, 2020

Very pleased with service at Honda West. Service advisor, Karla, goes out of her way to make you feel comfortable and goes out of her way to explain what is needed and status of car (eg, tires and brakes) when car is picked up.

Mary Weiss Jun 4, 2020

The costumer service at honda west was very good, they were very frendly, attentive and professional.

Norland Jue-medina May 30, 2020

Extremely helpful staff. Jilmar Esperanza was fantastic when explaining the insurance and showing us the features on the Hondo that we chose. Tim walked us through the finance and gave us a Honda website to watch tutorials. Jilmar also said to text him at any time with questions. Customer service like that means a lot to us. Thank you Honda West for having the best representatives!

Shirley Bradley May 29, 2020

Called on Wednesday and received appointment for Friday. Dropped car off Wednesday afternoon and they called on Thursday around noon that my car was ready to pick up. Yeah a day early. that is awesome customer service

Royce Rogers May 29, 2020

Great sales consultant. I?d go back to him in three years.

Rosa Castillo May 29, 2020

James Bean was a knowledgeable and friendly service representative. He was readily available to answer any questions that I had. Thank you James for your kindness.

Lakisha Cobb May 25, 2020

Being that this is only the 2nd vehicle I've gotten on my own, the guys at Honda West were very patient and accommodating. Randy is awesome! And Javier get paperwork done fast and efficiently! Great experience - need a car, go to Honda West!

Kelley Sherman May 22, 2020

I had an amazing service and was in and out fast. They were very helpful and informative with everything that need to be done with my car.

Paolo Luchs May 22, 2020

ANGEL the mechanic was awesome. He came out and informed me that everything were GOOD after the service. He is really a nice GUY.

Christian Espiritu May 20, 2020

Honda West has always had awesome customer service. James Bean and the rest of the staff are efficient and prompt. Job well done. Thank you for all you do and thank you for being there for everyone during these tough times. I wouldn't take my car anywhere else.

JoAnne McCready May 19, 2020

The service agent was very polite and professional. My car was completed for service earlier that projected and they did a great job and even washed my car.

Lori Anderson May 18, 2020

I had a good experience with this dealership. They were very friendly and polite. I would recommend this dealership if you are in the market for a Honda car. They have a HUGE selection to choose from. I did have one problem with the paperwork, partially my fault. I went in the next day and saw the loan officer and the problem got straightened out in short order. After the correction was made I went to the parts department and got several items I wanted for the car, all three items were in stock. Great service.

Lawrence Schenk May 13, 2020

Definitely visit Honda West to lease or buy a car. Wonderful experience. Would recommend this dealership.

Marie Blessing May 11, 2020

Cj Young is amazing! His customer skills is impeccable! He's definitely an ASSET! He's the only reason I'll comeback and do business is here!

Fernando Lopez- Lopez May 11, 2020

Great service. They take great care of my car They mechanic do a fantastic job

David Wojtkowiak May 11, 2020

Gregg was great. Got me in, and out of there, in an hour, on a very busy day.

James’s May 8, 2020

Jilmar Esperanza was very knowledge and made this experience a pleasurable one

Rhonda Sartin May 7, 2020

CJ was very helpful. Service was great. The car was sanitized before we took it home.

Alan Brown May 7, 2020

I shopped around, not just for a car, but for the best local dealer, once I knew what car I wanted. This was the most painless auto purchase I?ve ever made, and the experience for routine service has also been great. Very pleased.

Jackie DeMaio May 5, 2020

Friendly dealership, I just services my car yesterday very friendly and knowledgeable Staff.

Vahan B. Zartarian May 4, 2020

they are very professional I highly recommend

Elon Elias May 4, 2020

great customer service. extremely polite sales people. enjoyed my experience at this dealership 😊

Amy Cueto May 4, 2020

I had my Accord serviced at Honda West,and my experience was amazing! They're really professional & explained every thing to me far as price & procedures. They put protective plastic on my seat,steering wheel,and floor board. That's why I go to Honda West! They care & take pride in what they do!

Jeremyy May 4, 2020

I went in to look and possibly purchase a car. Randy took GREAT care of me. Despite the current pandemic everyone was great. If you?re looking to buy go see RANDY! I promise you won?t regret it.

Dana Jones May 1, 2020

Your agent Sheri was very helpful and pleasant with a great smile. She was very helpful and welcoming.

Marda Hecker Apr 30, 2020

CJ was incredibly helpful in a most challenging remote process. Couldn't be more satisfied!

John Seymour Apr 28, 2020

Greg was very helpful and honest with us, he did not pressure us or insist us and buy this or that car. he let us decide what to do. Greg is a GREAT Salesman.

Rafael Munoz Apr 27, 2020

Mr. Johnson was helpful and professional from beginning to end of my oil change service appointment. I will definitely be going back to Honda West in the future!

Lisa Smith Apr 27, 2020

Well as we all know, getting a new ride can be at best A challenge for the buyers and dealership. Honda West is my dealer of choice. Told my salesman what I wanted and he bent over backwards to make it happen. Ask for Teddy

Kim Gorman Apr 26, 2020

Just so Great to see Sean and Greg and My Cashier! Haven't been out for over six weeks and needed a smog, everything is closed around me, but my dealership isn't! Was nervous about just driving and going in with mask, but everyone made me feel so comfortable and they had mask on too and just my crew! Been going there for over 15 years and 4 vehicles later will go until I don't drive anymore! They are the best and so professional in this day and time with all that is going on in the world. Thank You for Everything You Do!

Judy Dixon Apr 26, 2020

Quick and convenient oil change. They checked my battery and saw that it needed to be replaced. It was under warranty and take care of. I was in and out within an hour. Everything was clean and the gentleman that helped me was friendly and professional

Maria Chapulina Apr 23, 2020

The battery was 100% dead. After a jump start by AAA, I drove to Honda West. The old battery was defective so they installed a new one which was under warranty. Service was fast and efficient.

Larry Taylor Apr 20, 2020

Service department was super awesome! Greg was friendly and efficient.

Bridget Atterbom Apr 19, 2020

Greg was very nice and efficient.

Batterbom Apr 19, 2020

The service I received today from the service department was AMAZING!! From the check in on my appointment to the delivery of my car that wash washed after the repair was completed. You guys/gals rock! I highly recommend Honda West! You’re Happy Honda Owner for life!

Karen Lynn Marr Apr 18, 2020

My car did not start and I didn't know what to do, I called Honda West and luckily I spoke with C J I told him how frustrated I was with the situation he calm me down by insuring that he will help me, gave me a number to call and ask them to tow the car to their service center in Honda West. He called me back later to let me know the car is there and nothing to worry about since he will arranged to fix the problem and will be ready in an hour. He was very kind very caring and I am so happy I had to deal with him and to be a customer of Honda West. Thank You

Alice y Haruthunian Apr 17, 2020

THANK YOU FOR BEING DEDICATED TO YOUR WORK, EVEN WITH THIS PANDEMIC GOING ON.

Aileen Atienza Apr 16, 2020

Hope all is well with u n your family , in this difficult situation I am trying to help n support people who require this , if you also want to join this to extent support for this please reply with yes We have started this campaign to raise funds for the same. Give free masks and sanitizers to help prevent the spread of the virus Paypal ID pddhital0@gmail.com

Prakash Dhitaal Apr 15, 2020

Great experience considering the Covid19 stuff. The process was fast and there was no manager back and fourth trying to get the “best” price. We got our van for less than KBB listed it as a good deal.

Jacob Foyston Apr 14, 2020

They are honest, tell you what is wrong and let you decide what to do. No pressure. Great dealership to buy a vehicle from. They make it easy with no pressure.

Patricia McDonough Apr 11, 2020

They have always been honest and upfront about any problems They also make buying a car simple and without pressure.

William Mcdonough Apr 11, 2020

Shaun at Honda West is amazing. Super nice and knowledgeable. Thank you.

Milica Jovanovic Apr 9, 2020

Absolutely the best service I could ask for. My car was towed in and the service department was thorough in diagnosing any and all issues with my car and kept me updated throughout the process. In the end, they were more than kind with pricing as no major issues were identified. The service writer, David was the best and reviewed all the findings with me. I will only ever bring my car to Honda West.

Noelle Kahn Apr 8, 2020

Always professional and work to get you the most comprehensive service in an expeditious timeframe.

Mary Elizabeth Tompkins Edwards Apr 8, 2020

Car servicing begin precisely on time and was completed ahead of time state.

Paul Hesselink Apr 8, 2020

I have had my Honda Accord serviced here twice now and both experiences have been good.

Tim Apr 7, 2020

Always great service never any problems they get in n and out

Crystal Maddox Apr 6, 2020

All staff seemed to be trying to practice social distancing, and the facility was incredibly clean. The oil change/tire rotation happened quickly and I was heading out when they said I would be.

Cheryl G. Apr 6, 2020

I've been going to Honda West for many years service writers are wonderful and they go above and beyond to help you out my service writer is Karla and she's awesome

Rosa Costas Albakali Apr 5, 2020

service was quick and the facility is pleasant to wait in.

Justin Collins Mar 31, 2020

I went there for a B1 Service. they were great. they said 1 hour 30 minutes and they were done 15 min early. the service was great and Samm our representative was Great! GOOD JOB HONDA!!!

Frank Ocello Mar 26, 2020

Absolutely amazing experience. My lease became due and I needed to buy another car during this Coronavirus crisis. I was able to negotiate a deal, purchase a new car, and return my old car within 5 hours. This was done with virtually no physical contact. Everyone at this dealership were professional and completely aware of the issues that have arisen during these difficult times.

Jeff Fidler Mar 24, 2020

Great customer service and they take really good care of your car. They explain everything to you on your level. Honda Centennial is the worst every. The service suck big time. They don’t do the work you paid for.

Dithra Lewis Mar 24, 2020

The service was very professional, handled well and was very quick.

Jeffrey German Mar 17, 2020

Very good experience.. Straight forward and knowledgeable..

Michael Perez Mar 15, 2020

Very best service and professional....I recommend every Honda owner to try

Ben Kim Mar 15, 2020

I have been working with Karla in your service department since 2015, she has taken the best care of me and my Honda's. When I schedule my service appointment on line I make sure that the appointment is with her. Great employee

Denis L Winslow Mar 9, 2020

Honda west is the best place in Las Vegas to buy a car

Randy Patterson Sr. Mar 7, 2020

Sergio was great to deal with. He was very patient in dealing with me and made a deal happen on my trade that I only had for 2 months. I love my car!

Szilveszter Fekete Mar 5, 2020

Very courteous sales and finance staff! No pressure! Highly recommend.

Donald Hinkle Feb 16, 2020

Greg gave us exceptional customer service and we are satisfied with our new purchase!

Adelita Wagenaar Feb 6, 2020

Very clean, professional and friendly. Go see Al M. - he’s a calm, cool and easy going salesman. I’ve been a Toyota customer for years and I didn’t think I’d like the Pilot as much as the Highlander, but I changed my mind after one (ok, two) test drives. So far, so good! Looking to many years of driving a reliable and safe vehicle. Thanks Honda West!

Carl Bates Feb 4, 2020

Very clean, professional and friendly. Go see Al M. - he?s a calm, cool and easy going salesman. I?ve been a Toyota customer for years and I didn?t think I?d like the Pilot as much as the Highlander, but I changed my mind after one (ok, two) test drives. So far, so good! Looking to many years of driving a reliable and safe vehicle. Thanks Honda West!

Carl Bates Feb 4, 2020

Dealer Davod has helped me to get the car I wanted he was amazing

Sirisha Ravuru Jan 26, 2020

Easy lease. In and out in about an hour. My salesperson was super helpful. As always do your homework before stepping in yo the dealership.

Enrique Gelay Jan 22, 2020

I worked with Ted who was very personable, honest and did everything in a timely manner.

Bich Van Bui Jan 20, 2020

When I got to the service my service rep Kenny was there to assist me right away quick service and prompt.

Elmer12 Jan 17, 2020

Good customer service, very friendly

Mark McDuffie Jan 16, 2020

DARRYL BEST AND TIM WALKER ARE THE BEST AUTO SALES AND AUTO FINANCE REPS I EVER MET. I AM 78 YEARS OLD SO NOT A NEWBIE. THEY REPRESENT THE DEALERSHIP WELL. THE SHOWROOM AND LOT WERE CLEAN, ORGANIZED AND HAD A VERY NICE INVENTORY IN STOCK. I SELL SO I KNOW WHAT TO LOOK FOR IN SALESMANSHIP

Terry Stolz Jan 9, 2020

Great service and nice cars!

Elena Bond Jan 4, 2020

This is a great dealership. Best place to buy a Honda. Highly recommended.

Martin Arabia Dec 30, 2019

The finance person, Daniel, was specially easy and great to deal with and showed extraordinary competence. He made the buying process smooth and easy.

Pilar Arabia Dec 30, 2019

Eric Quezada is friendly, he is super knowledgeable and patient. He makes me wanna purchase another Honda. Employees like Eric can change my view on what auto manufacturer I buy from. If any of my friends or family want to buy a Honda I would suggest him.

Duangta Maikate Dec 28, 2019

Service was excellent fast too

Pebblez2sexy Dec 24, 2019

the service was awesome and fast, nice people working at that location.

Jorge Contreras Dec 21, 2019

Came in needing a new battery. They got the job done promptly. They explained to me it was under warranty. The waiting area was okay. Not as fancy as Lexus or VW. No free snacks, Just coffee.

Donald Pallack Dec 14, 2019

This the 5th Honda I have bought at Honda West. Antiono is my to go to person he is Great and easy to work with. I give Honda West 5 stars ⭐️⭐️⭐️⭐️⭐️

LindaKay Leavitt Dec 10, 2019

Karla is my service advisor, She’s always very friendly and knowledgeable! Makes my visits pleasant... thank you Karla

Lenin C. Zeledon Dec 10, 2019

Awesome and knowledgeable team and service! Carl J. was very friendly, answered all my questions and found the perfect vehicle to fit within my price range. Thanks so much Carl! Definitely recommended ⭐️⭐️⭐️⭐️⭐️

Lawrence Diaz-Ortega Dec 10, 2019

best price. Best service.

Darryl Best Sr. Dec 10, 2019

I brought my car in for an oil change without an appointment - despite a long line in front of me, the car was in and out in an hour as promised with a fresh wash. I've historically had great experiences with the service department at Honda West and this most recent visit was no different. Great service!

Jon Angarola Dec 10, 2019

Awesome service very honest attendants ? great location and clean and pleasant environment!

Istvan Patho Dec 9, 2019

Friendly staff , nice waiting room. I was in and out in no time

William Gunter Dec 6, 2019

I?m a Honda West customer, I always bring my car for service, and I get great customer service. I come back every time my car needs service. Great team great service.

Maria Valdivia Dec 6, 2019

I liked the on-line appointment scheduling, helpful and informative service from Kenny, and the nice waiting area.

Linda Gettier Dec 5, 2019

Nice service. CJ was polite, courteous and knowledgeable. The service was right on time.

Timothy Fogarty Dec 3, 2019

Quick and painless, paperwork under two hours . Dealership did not have particular color I desired so they traded one of their vehicles for one at another local Honda dealership.

Robert Grady Dec 3, 2019

I recommend Honda West to my relatives and friends. Its a good deal and our salesman was Sam Song, and a good person and very accommodating. Thanks

Helen Santamaria Dec 1, 2019

Wonderful as always. We bought several cars from this dealership and I?ve never had a bad experience.

Susan Moskos Dec 1, 2019

Came in late last Wednesday 11/27 for a change oil and tire rotation. My attendant ~ Denny who was patient and helpful with me. He explained what needs to be done, my options and the promo’s they currently have. I never felt rushed. He showed me the waiting area and came to check on me and update me how long more it will take. Denny wa so professional and truly knows how to take care of his client 5/5 stars ⭐️ ⭐️⭐️⭐️⭐️ for this dude

Ann Arche-Garcia Nov 29, 2019

Always feel welcome without any pressure. Friendly, helpful and informative.

Sheldon Bernstein Nov 28, 2019

The waiting room was clean, comfortable, and well-stocked with coffee, water, and vending machine service. My adviser was knowledgeable, and the work was done with quality.

Gretchen Nov 26, 2019

Dominic was wonderful Service was great Thank you

Sherry Richardson Nov 25, 2019

Oil change, maintenance check -up

Wilfredo Jr Dizon Nov 22, 2019

Yes, they were so knowledgable and helpful. Randy and Nabeel were great. We love our new car. We highly recommend Honda West. Will go back for our next car. Thank you guys.

Catherine Dado Pafundi Nov 22, 2019

Overall experience was great . Darryl Best was the Sales Representative . Didn?t rush us and let us take our time to decide on which car we really wanted . We initially went to look at used cars and ended up with a brand new Honda Accord sport that was perfect

Rolly Cacho Nov 18, 2019

I dropped in without appointment and got in immediately. Coupons were offered and off I went. Easy sneezy

Susan Lowe Shlisky Nov 15, 2019

Everyone was courteous, knowledgeable, and professional! That's why I go to Honda West!

JustnCase Northtown'sFinest Nov 15, 2019

Best coffee machine on the planet 😬. All very courteous and quick, especially Karla, excellent thank you.

Joe Evans Nov 15, 2019

quick service on walk in non appointment for oil change and recall item.

Barney Durham Nov 15, 2019

I don't usually writer reviews but my experience at Honda West deserved some attention. I had been looking to trade in my Toyota 4Runner and had interacted with MANY salesman prior to going to Honda West. I had become pretty exhausted with the "game" of buying/trading a car but was lucky enough to come across Jilmar Esperanza. Dealing with him was easy and he actually made trading in and purchasing a car a pleasant experience (which i NEVER thought i would say!) He was transparent and made the process pretty simple without the numbers game that's usually involved. Everything was clearly laid out in front of me and explained. Not only was he wonderful to work with as a person, I walked away with the best deal I had yet to come across. I have already recommended Jilmar Esperanza to coworkers and friends and he truly deserves all the awards he has earned!

Kimberly Nov 15, 2019

Davod was very friendly, professional and knowledgeable. I did not feel pressured and it was a positive experience. The dealership atmosphere was appealing. I recommend Honda West and Davod.

Jori Stinar-Medina Nov 7, 2019

Professional and great experience with Greg Larsen for my 3rd Honda Accord Hybrid.

Ruben Salinas Garcia Nov 5, 2019

Came in for a battery check and possible new battery-without an appointment.

Angela Daniels Nov 5, 2019

Antonio Jackson was very friendly, helpful and quick in getting me a new lease on my honda civic

Andrew Schack Nov 5, 2019

Kenny was very nice and efficient. It took me less than an hour for oil Change and tire rotation

Cynthia Torrres Nov 4, 2019

Always a great experience! Kenny Frankel who is my service advisor is always available with answers, a solution and is awesome!

Kevin Granite Nov 3, 2019

Customer service champion. Salesman Davod Ghasemi very helpful and he is familiar with the product that he is selling.

Eloy Canlas Nov 3, 2019

I think the service for my car buying experience was great no pressure, easy to talk to sales guy would recommend everyone I know to go there .

Mark Moscuzza Nov 2, 2019

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Michelle Wang Nov 1, 2019

I love to come in for service on my car because I know it will be done right! Karla Gunther my service writer is always right there to be sure any service that is needed will be handled properly and in a timely manner.

Richard Murbach Oct 31, 2019

I was having a horrible day and Ryan was very helpful and knowledgeable. I would recommend go to him if you are getting your car serviced. He is very honest.

Kimike Carr Oct 31, 2019

I needed my car serviced and this location was recommended and that I ask for Karla, best decision I ever made. Mechanics care enough to come out to explain something, and Karla really cares about you, is honest about what she has to say, doesn't try to give yo a snow job. We are now a three car Honda Family ad all go to Honda West for service

Judith Grotts Oct 30, 2019

Gray Pastuna helped me get my new honda fit. He had above and beyond customer service and was able to confirm that Honda West will take my smart car that had a damaged engine.

Avery Taitano Oct 29, 2019

Sergio A. was awesome! He was very knowledgeable about the vehicles and helped me find the right car at the right price.

Adrian L. Oct 29, 2019

Great experience by my favorite sales associate Brian Jimenez. Appreciate all they did for me to buy my car!!

Oscar Gonzalez Oct 28, 2019

Good customer service especially Richie Vasquez. All staff are friendly and they take care of you.

Regina Bayquen Oct 26, 2019

Mr Brian or Ryan was a big help as soon as I arrived. Thank you..

Emmanuel Balbuena Oct 26, 2019

great service,and can give you dicount when your buying a new car if you have already honda,i do recommend it...great deal thank you honda

Hanane Oum Ziad Oct 25, 2019

Their service and response time was excellent. The customer waiting area was nice and comfortable, with refreshments available. I was greeted with a handshake and a smile. The estimated time to complete work was less than I had imagined. All in all a good experience. High recommendations from a satisfied customer.

Barry Bennallack Oct 24, 2019

Best service ever!!!......

Miguel Toledano Oct 23, 2019

Warmly Greatly by Kenny, excellent !!

MelB2019 Oct 23, 2019

Fast service good customer service and the facility is very clean.

Robert Tan Oct 23, 2019

Excellent service department , especially Karla !!!!!! 😊

Dana Webber Oct 22, 2019

This is the best experience I’ve ever had buying a car! The salesperson that waited on me was absolutely wonderful. He wasn’t high pressure and treated me respectfully. In the past I’ve had horrible experiences buying automobiles. Honda West has finally restored my faith in buying a new car from a dealer.

Woman Buyer Oct 22, 2019

Karla at Honda west is amazing. Oil change was super fast and very friendly.

Heidi Rizkallah Oct 16, 2019

Karla was great and she always seem to be my adviser ;)

Michael Battle Jr Oct 15, 2019

Excellent service! Ever since I got my car I bring it here for service and never going anywhere else!

Felicitas Maldonado Oct 15, 2019

I want to say thank you for Sergio for giving us great service ! I would recommend him to anyone !

Stephanie Olivares Oct 14, 2019

Excellent service and the staff were very professional and very accommodating.

Theresa Montecillo Oct 14, 2019

Great and friendly service. Staff was kind and was always ensuring the best quality of service.

Ramon Mejia Oct 14, 2019

Experience was great!! Brian Jimenez provided great service!

Evangelina Mijarez-Nava Oct 14, 2019

Good experience. Will be going back in the future.

Shana Lomboy Oct 13, 2019

Got in and out as i was told. Service overall was great

Ireneo Mirador Oct 11, 2019

I may have bought my Hondas from a competitor dealership, but I always get them serviced at Honda West. The crew are always quick, efficient, friendly, and they genuinely care. My go to Service Advisor, Dominick, is the personification of the Helpful Honda guy. I know I can bring any of my Hondas in for service and/or repair knowing that he and his team are transparent with all procedures and do a quality job every time.

Dennis Hong Oct 11, 2019

Fast service done right. Don't want to play around with other shops. Want Honda parts

Jackie Blacker Goldfarb Oct 10, 2019

Great service, fast, friendly staff and they washed my car for me super great, thank you 🙏

Hannah Myers Oct 9, 2019

You can’t go wrong with Honda West. They are fair and professional!

Joni Taylor Oct 8, 2019

fair price / good people!

Enrique Baria Oct 8, 2019

Great job as always! I always receive great customer service

Sheonna Evans Oct 8, 2019

Great service! Great job! The service representative did a great job as always!!

Brent Erickson Oct 8, 2019

Excellent and timely service. Professional and caring service department personnel.

Donald Chamberlain Oct 6, 2019

They did an awesome job. I drive 30 min to get my car serviced there.

KIMBERLY C BREEN Sep 30, 2019

David Richards, my service rep was very helpful. He made sure that he checked to see if any service recalls on the car, which there was one, which was taken care of at the same time.

Joseph Kove Sep 30, 2019

Went here because my tire pressure was low and turns out I had a nail in it. Jhonrey helped me out and got my tires patched up without an appointment. Whole service took about an hour but i didnt have an appointment and i did come on a saturday afternoon.

Jessie Canlas Sep 30, 2019

Easy!

Patty19 Sep 28, 2019

The service was excellent. I received my vehicle in perfect condition and in the time promised. My servicer technician kept me informed throughout the entire process. Plus it came with no sneaky fees.

Henry Thomas Sep 28, 2019

We routinely take our Odyssey to Honda West for maintenance and always receive great service. I was there on Monday, (09/23/19), and it was the same great service we’ve always received. RJ (service advisor) was very professional and was thorough in is explanations on what the recommended repairs were.

Bryan Horsewood Sep 25, 2019

Awesome 😎 service . If you need a vehicle 🚗 go see Antonio Jackson and tell him I referred you.

Laura Arteaga Sep 24, 2019

I maintain my car at this dealership because it provides consistently good service. Although the price may be somewhat higher than outside shops, I always feel confident that the work was done right and that they stand behind their work.

Charles Stegner Sep 22, 2019

Called and was able to get an appointment next day. Very happy about that. RJ was very nice and professional and explained what I needed done and gave me the time frame for my wait time. I think he was a few minutes early getting me back in my car also very happy about that. I gave the facilities 5 stars. While there is work being done in the service area, it wasn?t to bad sitting in the make shift waiting area.

Ronald Hawley Sep 21, 2019

Karla is an excellent service advisor and she is always extremely knowledgeable and personable. And honest! :)

LilMBai Sep 19, 2019

I had a rare problem with my new Honda Pilot. I took my Pilot to Honda West, Las Vegas. I was assisted by customer service advisor C J. C J did an amazing job. Even though I had not purchased my Pilot from Honda West I was treated as if I was a long standing valued customer. C J contacted me by phone to keep me updated on the progress of my repairs and offered to provide transportation if I needed it. My repair was completed in a short time and was resolved with just one visit. C J and Honda West provided absolutely exceptional customer service and I am very grateful. Many thanks.

Mel L Chgo Sep 18, 2019

Excellent service , got a oil change it was fast and easy no appointment necessary.

Krikor Toramanian Sep 18, 2019

All the staff here are very nice! Ken was helping me with my service . He is very helpful! I love Honda West ??

Mai Vu Sep 17, 2019

Came in for an oil change and hat exactly what u got, nothing less nothing more, got what I wanted and was out of there within an hour. I?ll always come here for an oil change, unless it?s nice out and I?ll just do it myself.

Jeffry Cabristante Sep 17, 2019

Service department is good. Be sure to book appointment though. They are always busy.

Will Cronan Sep 16, 2019

This place is my go to when I need something done with my car. David has excelent service and would recommend anyone to visit this place for auto service.

Jericō Jōcsōn Sep 16, 2019

I have very good experience with Kenny my Service Specialist Thank you Kenny and I will see you next time You’re the best

Bob Lancberg Sep 16, 2019

Service was timely and efficient. Would get my car serviced there again.

Marilyn Penaco Sep 16, 2019

Oil change and tire rotation. Service representative, Kenny, was very professional and friendly.

Angela Daniels Sep 16, 2019

Great customer service that was MUCH appreciated! Kenny was friendly personable and professional. We have 3 Honda cars and will switch back to Honda West for our service and future purchases! (We used to go to Honda west over 12 years ago, but they were not friendly and did not value their customers. So glad there is new management/or new corporate culture at Honda West!) Thank you!

Ami Vaughn Sep 16, 2019

Great service across the board, friendly, knowledgeable and helpful. Will definitely be returning

Alejandra Avila Sep 13, 2019

Sincere concern and upfront transparency with noticeable courteousness!!! Keep it up “Hondanians” ;)

Aris Santos Tolentino Sep 12, 2019

Friendly service and facility make me comfortable to go every time

Jun Kim Sep 8, 2019

Very knowledgeable sales people with consideration for your time and questions. I have recommended this dealership to all my friends that were looking at new cars. Thank you Honda West.

Gregory Breen Sep 7, 2019

Friendly staff and great service.

Nancy Sinkovec Sep 5, 2019

Great company with helpful service advisor.

Luzminda Concepcion Sep 4, 2019

i really really like your products.

Daodu Oluwadamilare Ezekiel Sep 4, 2019

overall I give all 5's he is very courteous and all my questions were answered with respect.

Susan Rodriguez Sep 4, 2019

amazing service, and helped explained everything about my new car instead of just leaving me to learn it by myself ♡

Blake Kloehn Sep 3, 2019

I went in for oil change and tire rotation and was in and out with a complimentary car wash in under an hour!! Karla answered all of my questions and updated me on future upkeep on my car. An awesome experience. Thank you!!

Candice Chacon Aug 30, 2019

Knowledgeable team, and Honda has great product

Matt Sinibaldi Aug 29, 2019

We got a great deal on the car we wanted. Brian Jimenez is great to work with.

Ken Hartig Aug 27, 2019

What an amazing experience buying my second CRV from Honda West. Carlos Avila is the best! We paid off the 2013 CRV by trading it in and he was able to get me a 2019 in molten lava red and it is beautiful! Perfect price on a lease! Payment very close to what my payment was on the 2013! This CRV is amazing and I could not be more pleased with the service and professionalism of Honda West. Also Jhonrey Casiquin in service always has done a great talking care of my previous CRV and I will always have him as my service provider for the new one. You can’t beat a Honda for reliability and you can’t find a better dealership then Honda West

Rick Crause Aug 22, 2019

Quick and reliable service plus friendly sales staff.

Luis Pangilinan Aug 22, 2019

Ted was willing to help and did his best so I can go home driving my crv. I appreciate the good service I got from him. Would definitely come back and look for him!

Jilianne May Balajadia Aug 16, 2019

Kenny is the best service advisor,he explained everything to me before I made any decision if I had any questions I can ask him right away. And after service car alway been wash and taking care before I drove out. Thank Kenny

Roger Nim Aug 15, 2019

Nice people work I get good prices

Mandy More Aug 14, 2019

Everyone at Honda West was professional and knowledgeable. I worked with Sam and he was wonderful. Sam was not pushy about selling and explained the whole process from start to finish. I recommend Honda West to everyone looking to purchase a new or pre-certified Honda!

Cindy Xicohtencatl Aug 11, 2019

My technician TONY THAIRATHOM was wonderfully knowledgeable about everything that I needed and grouted Mohr make a cost -effective maintenance plan. I have never experienced such honesty and great customer service set a service station. They are exceptional!

Taryn Thompson Aug 4, 2019

Service is good especially if your service rep is Karla.

Celia Ocampo Jul 30, 2019

They were able to assist me and answer all my questions. It was a smooth process and we were handled with care by D’ Best!

Jel Perez Jul 29, 2019

Javier and the service department employees , treat me with respect and kindness every time

Nana115 Jul 27, 2019

I've been dealing with Honda West for over 20 years and I have NEVER been disappointed. I have purchased my past 3 Honda's from them and anyone I have ever encountered or did business with from Sales, Finance, Customer Service heck even the receptionists have always been professional, polite and dedicated to providing the best Customer Service. . Karla has been my "go to" Service Technician for over 10 years (including the years in the back check out) and ALWAYS goes the extra mile to make sure everything is taken care of for both me and of course all my car needs. THANK YOU HONDA WEST - YOU ARE THE BEST!!!!

Theresa Aiosa Jul 27, 2019

Battery replacement, low cost, fast service, helpful staff.

Kei Ree Jul 23, 2019

1st time buying Honda. Car is great quality and reliable. The customer service is best - attention and straight to the point. Eric Q helped me when I walked in until finished the process.

Janey C Jul 23, 2019

First oil change and 1 year check. Only 2700 miles. Everyone was most friendly and service was done in about 45 min. from my appointment time. Service manager was very helpful and pleasant.

Marilyn Armstrong Jul 22, 2019

Excellent service Dominick went out of his way to accommodate my requests!

Lizs1957 Jul 22, 2019

The service at Honda West always exceeds in excellence and professionalism!! I'm treated more than a customer. I'm treated like royalty. I will always recommend them to family, friends and strangers. Thank you Dominic and the team for taking good care of me and my car!

Bianca Hernandez Jul 20, 2019

We bought Honda Fit 2019. Sam Song was Sale Consultant . He was wonderful , friendly and courteous.

Nattapong Mungsittisak Jul 16, 2019

Really clean and fast service. Always friendly workers.

Esmeralda Salas Jul 13, 2019

Always fast and great service

Tara Parker Jul 12, 2019

Made an appointment, went in for service they took me in right a way. Reviewed what my truck needed I approved it. Later that day they called my truck was ready. I picked it up it was serviced and washed.

Georganne Ramirez Jul 12, 2019

Always pleasant and take care of problem Karla is the best ! Everything done in a timely manner excellent service!

Donna Singer Jul 9, 2019

We drove all the way from California to Honda West in Las Vegas to buy our new 2019 Honda Odessey Elite exactly at the price we negotiated over the phone that beat all offers we received from the dealers we encountered in California. They kept their word to the exact figure we had agreed over the phone . We paid for it and drove back to California , a happy owner of a new 2019 Honda Odyssey Elite. Special mention goes to their internet sales person, Robin and their sales service person Greg, who were very accommodating and professional in making us the July 4th happy customers. Thanks Honda West of Las Vegas! David and Edith de Leon

David De Leon Jul 8, 2019

good people to work with. we bought the car from this dealership and we always take it to them for service.

Warren Mroz Jul 4, 2019

Freindly taking care of you. If you need car mr Brian Jimenez was helping me. To get a honda accord and I thank him for everything he did

Conrado Mas Jun 18, 2019

Timely professional employees who take time to listen to concerns and provide work completion with copy of 27 point check for future use.

Linda S. Goetzinger Erlanger Jun 4, 2019

I recently moved to Las Vegas and needed a car, so I went to Honda West. Ted Trevino helped me look for a used car and provided truly excellent customer service. He was very friendly, answered all my questions, showed me a number of cars, and made himself available whenever I wanted to come in and take one out for a test drive. A couple of days later, I ended up buying one. The process took several hours (buying a car is never fun!), but Ted was incredibly kind and patient throughout. If ever I need another car, I will definitely come back to Honda West and ask for Ted!

Taylor Jun 3, 2019

Friendly and patient staff. Took care of me every step of the way!

Patrick Spinella May 22, 2019

Great service department!!! Thank you for getting me in and out in a timely manner 😊

Nicole Klimow May 11, 2019

Karla is excellent and been going to her for yrs the service is wonderful and they take good care of me.

Lisa Himelstein May 11, 2019

I am serviced by Kenny, and Kenny always has my best interest in mind. He'll find deals to save me money and make sure my car is taken care of. I highly recommend him to everyone!

Craig Valdez Apr 15, 2019

Customer service were great and Joe Paratore is an amazing salesman, if you need any help go see him. I love my new user 2016 Honda Accord EX and mileage is great for a very great price. I couldn't be more happier! Thank you Joe!

Kathryn Balido Apr 11, 2019

javier was wondeful,would recommend. I bought my car here

Suyen Gutierrez Apr 9, 2019

I love the salespeople, especially dealing with Jilmar. The service department has also been fantastic. Karla, in service, is fabulous. We have bought quite a few cars from Honda West over the years, and we’ve always been impressed with the people and the quality of the vehicles.

Donna Marinch Mar 12, 2019

You can never go wrong with full Service by Karla, I’m happy with her since 2012.

Cristy Ramido Mar 12, 2019

Great customer service!!! Will definitely come back. Special thanks to Kelly who is very thorough in checking our car and updating us on the work progress..

Anthony Cases Mar 1, 2019

Service man was polite, explained everything that needs to be done to my car, wait time good and give great customer service.

May Romero Feb 28, 2019

Courteous personnel, fast, and keeps me updated on what needs to be done to my car to keep it in good running order.

Gloria Gushee Bonin Feb 27, 2019

I was pleasantly surprised as the process when I went in to buy my new Civic. DBest was very helpful and polite.

Alan Williams Feb 25, 2019

Their service department has a world class customer service, I had an EXCEPTIONAL service experience, 100% satisfied!

Louie Cruz Feb 21, 2019

Fast, courteous service! Many Thanx!

Ed Bettina Berg Feb 21, 2019

Overall great experience!

Tommy Ornelas Feb 18, 2019

Always excellent! Great services

Andrea Hernández Oronoz Feb 18, 2019

We recently purchased a new Honda-CRV and subsequently decided to put in the rear seat covers because we have dogs. After making the decision we were able to set up an appointment the next morning. We were greeted by the service advisor who explained the costs and what was involved. I waited for the car, and the service was done in less than the expected hour. The seat looks great and the seat covers are doing very well.

Richard N Feb 13, 2019

best place to buy Honda, best place to trust sales people

Alice Haruthunian Feb 12, 2019

Staff have great very friendly Darryl Best my sales associate was as professional as possible How process ran as smooth as possible

Pete Flora Feb 8, 2019

Love this place. They always take good care of my Honda. Give Cameron a RAISE!

Randy Villarba Feb 4, 2019

They took me at my appointment time and it was less time than the told me it would be to do my update on my CRV..

Deborah Lewis Feb 4, 2019

Treated so well. I felt like I was the only customer at Honda West. Everyone there was so respectful and kind. Plus the work on my car (had a brand new Civic tinted) was done extremely well. I recommend Honda West to everyone. And I LOVE my new Honda Civic!!💕

Bonnie Myers Rogers Feb 1, 2019

very fast and efficient service department. Javier took care of everything I needed and he is a cool guy. 5 stars

Avery Baumann Jan 30, 2019

Great customer service. My service rep. was Pedro. Replaced my battery at no cost, it was less than its warranty. Also replaced defective air bags. Recall. A lot done, very reasonable price. Thanks

Douglas Miltenberger Jan 29, 2019

Buying a car over the years has been more of a hassle than enjoyable. Honda West made it easy. I was in and out in 2 hours with my beautiful 2016 Nissan Maxima. Thank you Jonathan Warner for FINALLY giving me a great car buying experience. I will defiantly be referring family and friends in the future. Thank you again!!!

Steph Perez-Lujan Jan 24, 2019

work performed and recommendations for other work was good. However, 3 hours to change a faulty gas cap was unreasonable to say the least. I waited for the the results of the inspection for2hours and finally had to ask what the prognosis was. was told a faulty gas cap and it took an additional 45 minutes to complete the task. waiting time, 2hours and 45 minutes. unacceptable

Richard Basset Jan 22, 2019

I have Honda Civic Xl is very good car never see my life . , save gaz and different think . I love Honda .5 🌟.and Great costumer service, clean and everyone is really friendly . Good job for everyone.agin thank PEDRO ( keep some energy.

Tom Hardy Jan 19, 2019

The service and professionalism were impeccable. Everyone was so friendly and helpful, I wont go anywhere else but Honda West for my vehicular needs.

Ray Deleon Jan 18, 2019

I recommend Honda West because their staff are very friendly, honest, and willing to help you - they are not just out for the sale. My husband contacted them (along with the other Honda dealers), and Tina at Honda West gave him the lowest bid. As we were on a tight budget, getting the most reasonable price was important to us. When we went to the dealership to look at the cars and test drive them, we were helped by Sergio Aldaba. He was a very sweet young man and he made the experience much more enjoyable. He treated us with respect and was very personable. 😊 We finally bought our van there, because they worked with us to get the lowest price possible. I highly recommend Sergio as a Sales Consultant. I don’t see where to give a star rating, but I give it 5 stars ⭐️.

Laurel Johnk Pourboghrat Jan 15, 2019

Great work and great customer service ⭐️⭐️⭐️⭐️⭐️

Sean Bautista Jan 14, 2019

I am one of those people that dreads the car-buying process, but it was time to replace my old car, and after a lot of research, I had my eye on the 2019 Honda CR-V. Much to my surprise and delight, the whole purchase experience at Honda West was painless. Tina was great about providing me with online info, and Jilmar in sales was extremely helpful during my test drive, decision-making, and paperwork. He answered all my questions, gave a great orientation on the many features of the car I was considering, and never made me feel pressured. I left there with the car I wanted, at the price I wanted to pay. Would highly recommend the CR-V, and would recommend Honda West as the place to get it.

Jaxdemaio Jan 14, 2019

Great costumer service, clean and everyone is really friendly

Patrick Szlavikovics Jan 11, 2019

I went in last week for routine maintenance... Javier the maintenance specialist was most attentive. Wait time took a little longer but I didn’t have an appointment so 2 1/2 hour wait was decent. I mentioned about a squeaky belt like sound.. took them a while but they figured out it was water pump and pulley that needed replacing before it completely went out. Thanks goodness for extended warranty it was replaced free of charge. Ok the employees are very attentive, friendly, and always with smile.

Marjorie Meana-Strong Jan 8, 2019

good service friendly people

Darold Jones Jan 8, 2019

Fast and excellent service done by the service department!

Mikco Sobrevinas Jan 7, 2019

very professional service.

Melvin Jenkins Jan 7, 2019

Very professional friendly employees and service is excellent!

Jason Runge Jan 5, 2019

Honda West did everything I would hope a dealer would do for us. They were great with a pleasant and detailed, non rushed sales pitch. I am 70 years old and was an outside sales rep for a career and went through a lot of cars while driving over 2,000,000 miles. FYI - This is my 11th straight Honda. Honda's go for over 300,000 miles every time for me.

SunCityLife Dec 29, 2018

They have excellent service.

Tay Larry Dec 28, 2018

Service was great and really fast. Thanks!!!

Jordon Dold Dec 28, 2018

A big thank you to Sergio for helping my daughter and I get into a nice 2015 Jeep Grand Cherokee. It was a pleasant experience from the moment we walked in, to our final moments signing off with Mike in Finance. And, thanks especially for all the accommodations for the little one during our time at Honda West.

Dawn Kilmer Dec 23, 2018

Just leased a new 2019 Honda Pilot..loved it. I went to 2 other Honda dealers before going to Honda West. I wish I had gone there first. I received the best deal for me and customer service was excellent. Thank you to all the staff members that helped me get my car specially TJ Smith.

Al Duschane Dec 17, 2018

Great staff and many great cars

John Venegas Dec 14, 2018

AMAZING, and easy experience. no hiccups or mishaps everything was handled in a professional manner thank you Mr Antonio Jackson of Honda West in Las Vegas you rock!!

Cynthia Brown Dec 10, 2018

Always receive excellent customer service. Work is completed in a timely manner. Car wash is always an extra bonus.

Leanne Hernandez Dec 6, 2018

Excellent fast accurate service. In and out for an oil chug. Smooth

Stan Spinrad Dec 4, 2018

THE Honda dealership in Las Vegas. See Paulina, a really nice person and super easy to work with. Great people and an easy place to buy a car. NO HAGGLING! Honest pricing up front. Go there for your next Honda.

Kerry J Klein Dec 4, 2018

Excellent Customer Service at this location! They take care of their customers.

Delia Contreras-Garcia Dec 4, 2018

Service was fast! Excellent job!

Leila Sarmiento Aquino Dec 3, 2018

Pedro from Honda West was excellent. He was friendly, good to talk with, and provided me with a discount on my oil change. Would recommend coming to this location for any service. 10/10

Lorenzo Martinez Dec 1, 2018

Brought my wife in to just “look” at a new Honda , she was kind of nervous going to a dealership ...she haven’t been well and has not left the house or driven for almost 4 years. So to my surprise she loved the car, so we decided to purchase it. Greg and Gordon did a fantastic job .... none of this back and forth nonsense and none of that “my Manager” b.s..... we reached a price that I and the dealership were happy with in a pretty quick time and bought the car...... I can’t explain or they will never know how the way they treated us and how personal they were meant to me... My wife is so happy .... I haven’t seen her smile like that in over 4 years. she felt safe and comfortable and not stressed ..... I pray now that she drives the car.... thank you to all of you that were involved in the transaction. And special kudos to Mike the finance Mgr. ....thanks for the laughs in your office and professionalism... you have customers for life.

Dan Myers Nov 30, 2018

My new service advisor, Jose Pichardo, was so kind and helpful when I took my vehicle in for service. The shuttle driver, Edwin, was prompt and courteous as well. I’m pleased with the service level and confident with vehicle repairs and maintenance being done at Honda West.

Tina Mattison Nov 26, 2018

Just the best Service Dept. I feel very welcome and can relax and read while I know my car is taking care of.

Judy Dixon Nov 23, 2018

We leased a 2018 Honda Accord and we were very pleased with the honesty and integrity of our sales person. The whole experience was very fast, painless and our salesperson worked with us on our schedule. All in all it was a positive experience.

S1andT1 Nov 23, 2018

awesome service! my go to place here in vegas.

Jakia Johnson Nov 19, 2018

I hate buying cars, but Antonio and their haggle-free policy made it easy in comparison to prior purchases. (I do think the paperwork could be more streamlined. It shouldn't take longer to sign than it does to choose the car.) Overall, very happy with my Odyssey purchase.

Diane Clough Nov 19, 2018

Honda West is the best. We bought our Pilot and it’s a no haggle excellent experience. Had our oil changed today and was in and out in 20 minutes and car was washed. I asked what is needed next time oil change is due and they didn’t up sell me which was nice. I highly recommend Honda West and Pedro in the service department.

Jack Bradley Nov 16, 2018

Great customer service.Everyone from Honda West made me feel so welcome. Fantastic place to buy,repair and do any business associated with cars. Highly recommended.

Cyrina Leabres Nov 16, 2018

Very Friendly staff outstanding customer service.

Lynne Hartig Nov 6, 2018

Friendly staff and good customer service.

Tam Gam Nov 3, 2018

Honda West is the best car dealership . I was really amazed of their services . Special mention to Ted Trevino the sales consultant who is so great and did anexcellent job. Thank you Honda West!

Craig Cespon Nov 2, 2018

Like the title states, Honda West went above and beyond. Excellent experience from everyone. Would recommend them to all my co-workers and friends. Outstanding!

byron8390 Oct 30, 2018

5 star Thank you for the great service! Kenny was great! We always take our Hondas for service here and never run into any issues.

Shawnie C Espino Oct 29, 2018

Good thorough customer service follow up and accommodations

Sharon Seals-Coffey Oct 26, 2018

Great customer service. The staff is quick and friendly. Fair pricing on all services.

Kevin Bushey Oct 24, 2018

Good and knowlegable people at Honda West.

Hayr Sasoon K. Zumrookhdian Oct 23, 2018

Karla in service is the best

Eric Schmidt-Catalan Oct 23, 2018

Again great and fast service at Honda West

Stephan Blaser Oct 22, 2018

thank you Bryan for making it happen! I now own my dream car. loooove my Honda Odyssey

Adella JJ Oct 21, 2018

I took my 2018 Honda Pilot for an oil change, and they did a great job. Staff was very friendly.

Jesus Guzman Oct 20, 2018

Had an amazing experience once again at Honda. Quick service, friendly staff. Thank you to Javier in the service department!

Tara Martinez Oct 16, 2018

I went in to Honda West to look at their sedans, with the intention of buying, if I found the one that was right for me, and I did. I had my eyes on this certified pre-owned 2015 Accord that had everything that I had been looking for in my next car. It was good on fuel, had this Eco option that saves you even more on fuel when you drive, low mileage, sunroof, dual control ac/vents and a rear vent for the back seats, a side rear camera and even a right side camera on the side mirror when gives me extra visibility. It has so many awesome features. The sales person Sergio was cordial. He wasn’t pushy about the sale. I asked for a test drive and invited us to come back in and sit down and talk more about what I thought. I knew I wanted the car but wanted to see what they could do for me in terms of the overall cost and monthly payments that would meet my needs. And they worked with me to get me that. I walked out of Honda West feeling very good about my choice and my purchase. I appreciate the help with the financing that I got from Alex too.

ProudPapa Oct 11, 2018

the staff was knowledgeable and considerate of your time. which we like.

Patricia Marie Early Oct 8, 2018

I just purchased a quality used car from Eric at Honda west. He was knowledgeable, friendly (and easy on the eyes) and patient. He made sure my car was in tip top shape. I swear this car looks NEW. I’m so happy. I recommend everyone looking for a car to check Honda west before making a purchase somewhere else.........they were that good folks!!!!!!!

Lori Jaye Reed Sep 22, 2018

Amazing service definitely recommend Andrew Daye very professional answered all questions and we got the best deal

Lene Nazal Sep 11, 2018

Robin and darryl were the best found car online. They helped me set up financing. very painless and great interest rate. Went to look at car and drove it home. Great service on the sale

Rob Clements Sep 8, 2018

Fast and friendly service.

Gail Hatton Wright Sep 7, 2018

Good customer service, would go back again!!

Judy Porte Sep 5, 2018

Best service, fast and friendly. I wouldn’t trust anyone else with my car!!

Ericka Perez Sep 4, 2018

Great service and wonderful people 5 out of 5

Steve Feldman Aug 28, 2018

Greg Larsen is a super person to work with when purchasing a Honda! Thank you!

Stacey Horrocks Reisch Aug 26, 2018

We had a great experience at Honda West. D. Best was our sales rep and he provided us with a great buying experience. I went by myself in the morning to negotiate the deal with him. Once we agree on all the terms I simply told him I have to leave to get my wife and kids. Unlike other dealerships that will try their best to not let you leave, Darrell simply gave me his card and my keys and asked about what time I would return. We came back that afternoon with the kids, they have a great kids area, finalized the deal and went on our way. Honda West has the best price in the area and we definitely recommend them to anyone looking for a Honda in Las Vegas.

Miguel Arjona Aug 24, 2018

From the moment I walked through the door I was welcomed in by Joshua C. I could tell by his smile and vibrant personality that his goal was to be of any help possible. I was looking for a car that could help me get to school and work. He was able to walk me through step by step and narrowed down my options per model. He gave very clear details about each one and how they correlated with what I was looking for. After I made my decision, he carefully compared my budget with what he could do for me as a customer. He offered amazing service and was definitely genuine about it! No doubt the best experience I’ve had at a dealership and will refer all my friends and family to this great guy! :) Overall A++

ureyyyy Jul 7, 2018

Antonio helped me with my 2018 Honda Civic lease. He was very personable, and not pushy at all which is my fear in car dealerships. He found the car and budget right for me.

smancias Apr 4, 2018

Although it took 3 hours to come to a deal I was treated very well and came away with the deal I was looking for.

Jph6205233 Jan 20, 2018

We did out research ahead of time and did the financial negotiations online. When we were satisfied with the price , we went to Honda West for a very pleasant experience. Antonio helped us out and Mr. Cheng was the person from finance who also worked well with us. Honda West secured a car from another dealership and we drove after we completed the paperwork. The Honda has a very smooth ride!

popeyemar Nov 29, 2017

The sales man Dave was very nice to work with. He gave us a great price that we could work with. would highly recommend this dealership to anyone.

meoff1946 Nov 16, 2017

My experience was a perfect day. Jon was awesome! We were in and out with our new car in just over an hour. I have recommended him to everyone I know!

hazelrush Oct 19, 2017

I hate going to the dealer, I always feel they try to give me what they want and try to lock me in to that. But this place was different, they ask me what I wanted and did they best to get me what I want. My experience was less stressful. They took care of me. I left what I wanted I'm very happy. They was very professional.

Latrecew Feb 28, 2017

It was a very pleasant experience purchasing this car there was no pressure what so ever, very curtious and professional staff.

Hotcars4me Jan 6, 2017

Bryan Jimenez is the go to person if you want to purchase a car he really help us out in any way detail to detail thank you Bryan

olanpogi Dec 26, 2016

Our experience at Honda West went very smooth and easy. Kyle's professionalism made us feel confortable and confident in choosing Honda as our first brand new vehicle purchase, also to mention the rest of the staff that took care of us along the way in the add ons to our van, down to the finance department. Thank you Kyle and the rest of the Honda West Team Las Vegas.

Asakura2 Dec 20, 2016

Great no haggle price on a new car. We were given more than expected for our trade in.

Jbalcomb56 Nov 10, 2016

Nice all the way thru the sake, very funny,.. Never thought low of us!! Very awesome!! I see why he deserves sales man of the year

novaprime68 Sep 24, 2016

My family and I came into Honda West in need of a dependable family vehicle as quickly as possible. Jesus Macias made our experience not only speedy, but completely enjoyable. We were in & out within hours, found the perfect vehicle within our means & felt right at home. The facilities were clean, refreshments were available and the kid area was great for our little ones. I would definitely recommend seeking out Jesus's assistance when searching for your next vehicle.

cmjharp Aug 22, 2016

They were good to deal with, not pushy about getting a deal done, allowing me to look at vehicles and ask questions. The sales rep would ask questions on what I wanted and then he did work at trying to meet that. Definitely a better experience at this dealer!

OllieUofO Jul 14, 2016