Spectacular service thanks 😊

Victor in the service department has been very helpful

The staff was really helpful and enthusiastic. The job was done in around an hour which I think is pretty efficient to me.

Very profession. Attention to my needs. Great service

Always reliable. Very pleased.

I recently went to Honda West on the 25th of May 2023, I had a great experience from the service department which was a Lily and gentleman named CJ I also was assisted with a gentleman named Diego who helped me get my oil change . It was very busy and everybody was very nice and did a great job. Note even though it was very busy I was still asked if I wanted water have I been helped everybody kept checking on the customers. Great job to all the staff .👍🏼👍🏼👍🏼

Karla was amazing. Great customer service

Very busy place and all the employees do such a good job from my experience and observations. Awesome coffee and water bar in a clean and comfortable lounge where I waited about 2 hours.

For this appointment, Diego was my advisor! I truly appreciate the care and concern Diego and all the other advisors have whenever I come to the dealership. I highly recommend Honda West not just to Honda owners but all vehicle owners to get service here! Big or small, you’re taken care of!

It was a A-16

Was a great experience , very friendly and honest .Cris Flores was great !

CJ Young was exceptional. He made everything so smooth, kept me posted all the time, offered shuttle especially I was with my kids that day! They have a play area which is a plus with kids! Their service is always exceptional!

I highly recommend this Dealership for your car needs. I have been going for years and deal with Karla G. The service advisor. We have got to know one another and truly trust her judgements. I don't feel ripped off as Dealerships are known for.

Karla was very nice and helpful. She constantly updated me on my car and gave me all the information i need in terms of whats wrong with my car, whats being done to fix it, and the cost breakdown. She made sure to check my warranty which helped bring the total cost down by a lot. Although i had to wait almost the whole day it was worth it as my car got fixed and the cost got cut down thanks for my warranty.

I had an appointment at 11am, I got there at 1055, and waiting in a line of cars for 15 min, I was very confused and I didn't know if I wait in the car or if I stay with the car. I had a meeting I needed to be at so I left the car in line and went inside. Since it was my first time in the service department I just stood there waiting for someone to acknowledge me, I finally asked a gentleman in the back row if I could leave my keys with him because I had an meeting and he said I needed to wait in line until it was my turn, and an older lady in front looked at me while she was helping another and said I will take care of you. I see there is a long line and I heard you say you have a meeting, I loved that she took the initiative to rectify the situation.

Vehicle had a recall on side mirrors. They replaced the mirrors in full, and I had them do an oil change and systems check in preparation for a road trip. They did excellent professional work and washed the vehicle. Lovely to work with this team.

A1 service. Easy and helpful. Gave me suggestions but didn’t make me feel obligated to purchase.

I went to honda west for an oil change. Cinlee Young helped me out with a coupon and went thru detailed options that my car needed. He fully explained what and why I needed other items. I ended up not getting those items done but I didn't feel pressured to get more items worked on. He was nice and I will definitely go see him when I do go get those items done there. Thanks Cinlee

My service advisor is amazing!

This review is only regarding my experience today. David was an excellent service writer. The wait was reasonable and my vehicle was washed and it was easy in, easy out. David went above and beyond figuring out why my phone wasn’t connecting to apple car play. The problem was solved.

When to order some parts. Hot them the next day at home

They did an awesome job!

Richie Vazquez provided 5 star service to include comfortable buying experience

Easy in, easy out in one hour. Fully satisfied!

Staff are helpful

CJ was a great guy. He was so informative and was very polite. It was the best customer service I have had with Honda West since 2021

I went in thinking i was going to spend alot of monet to fix my ac issue and starting up issue? Both were under warranty and i didnt have to pay . Amazing company

Thanks to the team for making our needs a priority.

Always a good experience buying a vehicle with Honda West. Fast and easy process. Our agent, Bryan Jimenez took really good care of us and provided time to answer our questions.

Good customer service especially Felicia Madrid

Felicia was wonderful on updating me on my car while being serviced and let me know what maintenance needed to be done urgently also which ones that could be done at a later time .

Loni was very helpful during my service with Honda West. They were able to repair my Ac and make sure that my warranty covered the work. Loni made sure that I was aware of what was going on the entire time and explained everything that had happened when I picked up my car. Would highly recommend Honda West Service Center

We bought 3 SUV'S from Honda West and they care about what you want. If they don't have what you want in stock, they will tell you and when they will have it in stock. They treat you like you are very important to them.

Great service job well done

Honda West on Sahara provided an excellent buying experience. Richie Vazquez did not pressure me, the buyer, and was patient and informative. Because of Richie, I rate this dealership 10+

Jilmar made this whole process so easy! I went to a couple other dealerships and they were not as attentive and helpful as him! I can confidently say my process as a first time buyer was a breeze!

Honda West has the best customer service! My family and I have trusted this dealership for 10+ years! We can always count on Goardon and Jilmar to provide the best service and treat us like family. Just leased my fourth car with them and I couldn?t be happier.

Best dealership I have worked with. Great staff and was willing to work with my schedule.

I only take my van to Honda West.. They had my business for 21 years now... I don't trust off the wall repair shops...

I had the pleasure to meet Mike when I took my Honda Accord in for service. Victor went above and beyond with his service and catered to my needs. Ver friendly and approachable. I would definitely come back expecting an excellent service from Mike and would recommend everyone to experience Honda West great service!

Great sales service start to finish. Bryan Jimenez was thorough and honest, couldn't as for a better sales person!

Just purchased a 2023 Ridgeline, RTLE a few hours ago. Our sales person, Bryan Jimenez was great! Start to finish the best experience @ Honda West with Bryan going above and beyond to get exactly what we wanted @ a price could afford. Go see him for your Honda needs, if they don’t have it on the lot Bryan can find it for you!

I won’t take my vehicle anywhere else. I trust Hondawest and my service reps who take awesome care of my vehicle needs

Everyone I spoke to was very friendly and helpful. I had my oil changed and they washed my car as well. I will only take my car to Honda West. 100% satisfied from sales to service.

The best Honda service in town

Honda West provide super excellent service! 100points!

Actually, it was a perfect experience. From the time I pulled in for my appointment until I picked up my car seemed to me like everybody who works there is very courteous, professional, and helpful. Thank you for a job. Well done.

Very professional, and on time

Easy buying process! My sales guy was friendly and knowledgeable. The manager that helped was so nice. She helped me with my baby girl no questions asked.

Had to go in for a b16 maintenance on my CRV and the staff were all friendly. Told me it would take 3 hours and it absolutely took 3 hours. The only place I go to for my Honda needs

It was excellent service

The mechanic assigned to me was kind and funny. Had a big smile on his face. He explained everything I need to be done to my CRV. I’m never disappointed with Honda West

Very great business and super welcoming staff with a variety of services. I would definitely recommend them to anyone.

Great service from Richie felt comfortable with him feel I walked away happy with my dream car for a price I was hoping for

Bought a new civic and everyone that helped us were so great.

Fast check in and checking out process as I was able to pay online prior to picking up my car and Mike Davis communicated with me through out the day concerning the status of my maintenance and service on my CRV. I appreciated the help from Chris Flores with placement of my steering wheel cover and his overall friendliness not only with me but others that were waiting to pick up cars. Thank you really to the entire team!

Mike Davis was great! He kept me informed of the timeline and work being done on my car. I also appreciate the free shuttle service while my car was being repaired.

Excellent experience Honda West was very attentive and professional.

Goog

Great working with Karla!!! Always wonderful seeing her and Honda West was clean, everyone friendly… Thank you for taking care of my vehicle.

They are always honest and accurate. Highly recommended!

Oil change and new filters. They tell you if you need other work done so you can make a choice if you want the work done while you're car is being worked on or later date.

Had oil change, all was great

Great place to buy a car, love the seller she was so nice 😊( Andrea ) I didn’t feel any pressure at all

Consultant was very helpful in getting me out as quickly as possible.

Excellent service! Everyone there is always so nice!!!

CJ young was awesome! I had selected a certain service and he had noticed I had already had some of the services done prior and was able to assist with getting the better option for me at the time of this service. That attention to detail and consideration is something I sooo appreciate especially when it comes to helping out my pocket! CJ was great and I hope to only work with him in the future! Keep him happy Honda so he can stick around!

I was getting the run around about getting my brakes serviced by my local Honda dealer. I called and spoke to Victor Arizmemdi the service advisor and explained to him what I was experiencing. He told me to ask for him personally and scheduled my appointment. Victor and his staff took great care of me. I really appreciate how they turned this around for me.

Karla Gunther took great of us as always. She is a great customer service rep.

Honda West quickly replaced the defective battery in no time. Good job!

Friendly and easy to approach staff. Shoutout to CJ!!

I took my truck to Honda West for my scheduled service last week and received outstanding service beginning with my Service Writer Kuilani Robinson. She informed me of the service I was getting that day and kept me updated while I waited for my truck. It was completed on time and they even replaced my battery after discovering it was not operating as required. Big Mahalo to Kuilani and the team at Honda West!!!

Highly Recommend! Great service overall for oil change, inspection, amd tire rotation. Very professional. They even washed my car. Usually, dealership service centers are pricey, not the case here. Thank you Karla and the whole team at Honda West Service Center!

Victor was very helpful and knowledgeable. 5 start service.

Pulled into the service appt line and Michael rushed over to help me. He is an amazing employee and service is top notch!

I just got an excellent Honda Accord sport hybrid beautiful blue color. Everything was run fast and smooth. Lucky me.

Excellent customer service

The staff-Michael is very professional, friendly.

This dealership is great! I always have an awesome experience. Darryl and Gordon are fantastic!

Karla was great! Very accommodating and helpful!

Great customer service

Felicia is the greatest !!! Always helping me out with my car, doing the most. She goes on her knees and be looking under the car and gets her hands so dirty that she has to use the orange scrub thing. Tbh, im surprised she isn't manager. Keep it up and I appreciate the honda west service. Especially Felicia, don't forget about her. Oh yeah and Bryan he is super great too he sold us all of our cars so that's super great too

Moved to Nevada and our Pilot was due for its 30k service. Called a couple of Honda dealerships in Las Vegas, and based on personal interaction, professional and personality, I decided to try Victor at Honda West. Great decision. Victor took great care of both our vehicle and me, with service updates! Definitely going to Honda West and Victor for our Honda car care needs.

Felicia took good care of me. Even put in a discount for me when she did not have to.

Richie Vazquez is the way a sales person should be. He works for the customer to put a deal together

Victor was our Rep who called us diligently every afternoon to give us an update on repairs. He definitely enjoys his work which shows in his upbeat personality.

Amazing experience at Honda West of Las Vegas!!!! Great and awesome team. I had a wonderful experience purchasing a used vehicle. The process was stress free and pleasant. Found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail. I highly recommend this dealership.

Great services! Thank u See u soon :)

I was treated very well today when I brought my car in for service. I didn't wait long and I am very pleased with the service.

Felicia was great

Muy satisfecho del servicio de que ofrece la CO. Honda en todos los aspectos

The only reason I came to this location is because of Kuilani Robinson. She is the best. Very honest and helpful.

Great service Awesome customer waiting area with free coffee. Good Wi-Fi connectivity

Honda is amazing and Darryl is so amazing and helpful!! 10/10 service

Great costumer service!!

Great

Darryl was a complete gentleman as with all the folks at Honda West this is my second purchase here will definitely do business again!

Fast and accurate

Seriously, the best service. All employees were nice, knowledgeable, and treated us like our issue was the only thing that mattered. Dropping off my car the night before is the most convenient. Our service representative explained that one of the issues was going to probably cause them to keep the vehicle the entire weekend. Being that I had a jammed packed weekend and needed my car I was super grateful. I left my car just for the oil change. I received a call the following morning by 10am my car was done. This Is exactly why I'm 100% a Honda girl.

Was able to set my appointment two days in advance, got to Honda West and was met immediately by a polite service advisor named Lonnie who walked me through what I needed and told me it would be about two hours. Low and behold two hours to the minute Lonnie found me, went over in detail what was done and escorted me to the cashier. I am fond of a business which offers efficiency and great customer service both of which I found at Honda west.

Change engine oil,filter,transmission cvt oil replace,as recommended.

My car was serviced by Mark. I arrived a few minutes before my appointment and I was checked in immediately. I thought the wait time was very reasonable and the service very professional. Thank you!

Easy and quick service. Thank you Karla!

Daryl was a huge help and made sure every question was answered!! I loved buying a car from Honda and will definitely do it again, thank you!!

Process was quick and easy. Everyone involved were attentive and nice. Made us feel comfortable.

My car had multiple lights on it for awhile, I finally took my car in and was serviced with Mike. Mike took good care of me and kept me updated with everything I needed to know. He was super helpful and very good with communication, I felt like he cared about his customers and made sure to keep me updated and answer any questions I had. I bought my car from here and have been coming here ONLY for any car problems/oil changes. Mike is a good example of why I will always be a loyal customer. Thank you Mike for being so kind and helping me with everything!

Battery went dead at 14,000 miles on odometer. Used my portable jump starter(which I highly recommend to carry) to jump start the car. Took it to Honda West with no appointment. They accepted it with no problem. They did a complete diagnostic test and found it was just the battery which had gone bad. They replaced it under the new vehicle warranty and had it back to us the next day. 👍

Darryl Best, my Salesperson, is the ABSOLUTE BEST!! Once again, he provided me with excellent customer service. I purchased a 2019 Accord from him, and just upgraded to a 2022 Accord. Darryl, is very nice, professional, knowledgeable, personable, and detail oriented. I highly recommend, Darryl's, service at this location, and many thanks to him for all of his efforts on my behalf. Once again, I'm very happy with my new Accord, and for his time and great service!!

Mr Micheal very knowledgeable and explain step by step how the progress to be. And I able to do the recall service at the same appointment instead of go back again on next day.

I returned my 2019 lease and traded it in for a new one. Jilmar was professional and courteous. Answered my questions with ease and confidence. Definitely not pushy. I appreciate that he didn't have any phony sales tactics.

After going to every Honda dealership in town Honda West earned our business. They worked with us and provided excellent customer service. This is our fourth Honda. The experience was easy and we truly appreciated Richie!

Jilmar is an Awesome, Amazing Sales Agent. I will be back.

Hadn’t been here in a while because we moved more south.. Today I Met an old time employee of yours 22 years. I had a coupon. She said she could do better. Nice. Lots of people today too but you guys had a nice lounge with excellent coffee that was free. Thank you. I’ll b back.

I am very happy with the service Honda West provided on my oil change on my brand new 2021 Honda Accord. Technician Felicia Madrid was excellent at her job. She made sure I got my discount on my oil change was taken care of and made sure my weather stripping on my driver's door was replaced before my warranty expired. She did not have to do that. It was way above and beyond. Felicia cares about good customer service. Honda West needs to have more like her. I was very impressed by her and already have told several people on how she gave me great customer service.

The staff greeted us within seconds of pulling in for our appoitment

Took Honda CRV touring in for flat tires and B service, and they completely finished in 90 min very fast., very happy. Will return again when needed.

Electronic car key replacement.

I felt that the sales agent had a thorough knowledge of both the vehicles in inventory and those expected to arrive within the next month. I chose a Honda Accord and was able to decide on the right version based on the sales agent's description of features and questions about what features were important to me. There was no high pressure during the time I was deciding on what was best for me, and I felt that I could walk away at any time. I'm satisfied that my decision to buy was the right one and am happy with my purchase.

I bought a Honda Accord 2.0 t 2022 and a fuse blew I took it to honda west to get it fix and mike Davis help me with the issue very good customer service i really appreciate it him for listening and understanding my concern and be able to fix tue problem and a very good time while i was waiting i was watching cars and Andrea approach to me and ask if i need anything which i do appreciated to for taking the time and ask me i f i need it something thank you

Michael took great care of my vehicle. I was in and out in reasonable time.

David was awesome. Communicated with me. He was able to wait the shuttle for me so I could get over there, I really appreciated that!!!

Very helpful staff Felicia is amazing) and quick service!

Made a7:30 appointment . Got in on time had my service done on time , I was satisfied with the time I waited , and the service that was provided.

Easy to deal with. No pressure from service representatives

excellent service as always

From beginning to the end Darryl Best was very pleasant and patient with us took his time with us listened and cared what we wanted that was the fastest I ever purchased.a car thank you Darryl

Karla was very helpful did excellent service.

Honda West good serviceromptly, and the service Tech, Michael was a good service person.

I like using honda west because I trust they will do the work correctly. My service advisor Nely was very helpful and even the cashier. I love honda and will only take my car here.

I went in for just a normal oil change as I knew that I was going to drive beyond normal mileage recommendations in the next few days. They treated me with their courtesy service same as any service work.

Very professional staff, short wait time. I will use them in the future

Fantastic service. Easy and thorough.

The salesman Darryl Best!!!!

Servicio perfecto!!!! Son los mejores!!!

My service agent (Marc) was helpful and considerate and the service was completed quickly and efficiently. Great job!

I would recommend Honda west to anybody that is looking to buy a car Jilmar is a very kind and listener he will do the best to make sure you get your car but above all he will get you what you want he will try to help you

Víctor made sure my tail lights were fixed, even though I came without appointment and almost at closing time! Thank You!!! You guys rock! 👏🏼👏🏼👏🏼

Very professional and knowledgeable

Darryl Best helped us purchase new auto. He was wonderful, patient and answered all of our questions.

Lately i been into honda west for my Honda Accord for oil change and like always its a pleasure to find nely helping the best she can her dedication and taking ownership of what she does is amazing ask her if she could help me to find a specific car few hrs later she contact me saying that Jilmar Esperanza was going to help me with the car i talk to Jilmar then we agree to meet in honda west to talk about the car i wanted it was a honor to meet such a humble person that i feel he did the best of his knowledge to help me his dedication on explaining every detail about the car he took his time he really understand my situation but at the end of the day he help me to obtain the Honda Accord sport 2.0 T in the color i wanted it was a pleasure to meet him and i would recommend anybody that wants to buy a car he will help you to get what you want thank you Jilmar and Wei zhang please passed this along their customer service of the 3 of them is really amazing thank you honda west your team did a great job keep up the good job helping others

This isn't the closest Honda dealership to my house, but I will continue to make the trip because of the phenomenal service I get every time.

Great service, not too much time waiting.

Darryl Besy was excellent and helped us purchase new car. He answered all our questions

Exceptional service as always! Felicia Madrid who was my Service Advisor was very friendly and executed great customer service!

We used Darryl Best to purchase our new HRV, he was wonderful & answered all our questions, didn’t rush or pressure us. He went above and beyond to get us what we wanted.

The service was very good.

We had a great experience when we had our car serviced at the Honda West location. Our service advisor, was Marc. He was really informative, helpful and he really took care of our needs and gave exceptional service. We will be coming back to this location for future maintenance or repairs because of him.

Always friendly and good service

Honestly , I haven't had good experience with previous dealerships. However, It was an such an easy and fast experience here. Im glad i made the drive.

Honda West is very dependable. I trust this place for my Honda maintenance. I was there about two weeks ago for an oil change. Karla was always friendly and eager to help. Honda West is always going the extra miles for me. Here you can enjoy free coffee, tea, water, and a car wash.Thank you Karla and Honda West for taking care of my car!!! 100%!!!

Great experience. Last time I had servicing I bought a new car!

Excellent service from all the team members at Honda West. We needed advice and service after a 90+ driver blew out his tires on a curb. From the front desk to the service department, they walked us through what to do, and followed up that all was going well. We never had to even go to the dealership until it was time to pick up the car. Thanks to Elaine for her great help. She even called us back to make certain all went well on our end. And Marc in the service department got the repairs done faster than expected. We have been coming to this location for several years and Carla in the service department has always been amazing. She was out sick, and it's nice to know that the rest of the team had her back and delivered the same excellent, efficient help. Would highly recommend this business!

Very nice salespeople, never felt pressured

Service was great, since I arrived I was treated very professional and courteous. The wait time was normal for an oil change and tire rotation.

My advisor was Felicia & she was very nice and helpful. She asked if I had any questions or concerns. I will be asking for her in the future 😃

Great staff! Just moved to Las Vegas and they’re very welcoming. Have been there numerous times. I’m a Professional Driver and they’re definitely looking after my best interests! Just had brakes, belts and spark plugs replaced. Great job! Can feel the difference while driving.

It was very nice experience. No pressure, just a great explanation of the attributes of each available vehicle to see which one best met our needs.

Today i had a great day i was lucky that nely Anca service advisor help me her customer service is awesome she went above and beyond to help me first time in a long time i visit the honda west i stop coming here because i always get rude customer service but today it was completely different Nely Anca should train everybody there on how to provide customer service please make sure to passed this along she deserve to know she’s doing a great job thank you

The car I wanted (specifically the color) was hard to locate but Honda West made it happen

Grateful for Bryan Jimenez & Wei Zhang for being so easy to talk to during the whole process. Buying a new car is always unnerving, but they both made the process smooth & easy. :)

Nelyda Anca took good care of my car and communicated with me during the process.

Dear Mike Davis, service advisor Just wanted to thank you for taking such great care of me and my vehicle. Thanks for guiding me through the entire process and returning it in a timely manner. My car actually drives better than before. Andy nguyen

Amazing service!

Diego Ordaz-Barron was polite and walked me through the service process, and had my car completed in about three hours.

excellent service, Victor was very professional and helpful.

Very professional employee great service , Victor from the service department is awesome!!!!

David, from Service Dept. Thank you for taking care of us, especially being a first-timer at this branch/location.

Great job

I’m happy with service provided

Shout out to Michael Davis in the service department. My car was towed to Honda West around noon. It was diagnosed and an estimate sent within an hour. Michael was great, explaining everything in detail and patiently answering all my questions.

I love and respect how customer service is there top priority. Has been a member for several years, haven't failed me yet. Honda West Service Center is the best.

They're professional. Good customer service

Knowledgeable, friendly and helpful service. The team helped us so everything was easy and hassle free.

The service department at Honda West is consistently miles above the rest. They are professional, efficient, helpful and above all they excel in their field. They are one of the reasons Honda West has been our #1 choice for sales and service since 2012. As always, we greatly appreciate all they do.

Jason Hand, sales consultant.

The service adviser is friendly and knowledgeable. The waiting room is nice and clean. But, how come no more free bottle water ? :(

Purchased a 2022 Honda Pilot from Honda West and they made it a pleasure to buy a new car. I hate the process of buying new cars and by far this is the best experience I have ever had!! No high pressure and very straight forward. My husband is a researcher (always wants to find the best deal) and he was very happy with the price compared to what we were being quoted by the dealership near where we live. I will definetly drive across town again to do business with Honda West. The sales person, Jilmar, was amazing to work with and being so considerate of my time.

Friendly service and quickly done.

Felicia & James help me with Radio Code

Great work, honest, makes me want to purchase another Honda...

Great experience! There was plenty of time slots, the service tech was friendly and knowledgeable and everything was done in a timely matter.

DJ is the reason we visit Honda West. Knowledgeable and quick service. Thanks DJ

Great experience with Service center ! Look for Marc he provided superb customer service and will take care of you throughout the process!

Michael was awesome and very kind and professional. A perfect gentleman. Service was just as awesome

Great service and awesome customer communication!

Outstanding service.

Took care of reprogramming my key fob in about an hour, better than the 3-4 hr estimated time. No charge for me!

Michael was very kind and helpful!

Karla at Honda West is an excellent customer service agent. She is very knowledgeable and she always does her best to get my car diagnosed and serviced quickly.

Appreciated how my car was booked for an oil change, even though, I did not have an appointment. I was in and out in less than 90 minutes, despite the very long line of cars waiting to be booked for any service. Thank you for the good service.

Although the Honda brand reputation precedes itself, we simply would not have the same confidence in our vehicle maintenance if it were not for Karla taking such amazing care of us over all these years. Her attention to detail and personalized, anticipatory service has given us the peace of mind that every customer should receive when getting a vehicle serviced. We are beyond grateful for her and the team at Honda that continues to deliver excellent performance consistently.

Was able to get my car going without an appointment. Thank you very much.

My CRV needed a service. I arrived at Honda West to find out my service advisor had moved on. I was looking around as a young professional lady approached to welcome me. I explained that my service representative had moved on. Kuilani Robinson shook my hand and said that she could attend to my needs. We discussed the ways to be successful and agreed upon a way to proceed. She had me back on the road in a short amount of time , happy and in a freshly washed CRV. She is a honest energetic person that cared about my needs!

Thank you so much for your car wash afterwards, your quick work, and your friendly manner. Cary

It was on time great service, I was attended by guy name Victor, great guys, highly professional, with outstanding customer service.

Repairs to window moldings on the vehicle. Installed side door guards. After getting off to a rough start Dave came through and all of the repairs and installation was performed to complete satisfaction.

They quickly diagnosed the problem and made the repair. i could not figure out the malfunction and Honda did me right and corrected the issue. I got the car back the same day and i thought it would take two or three day. i am very happy with their service

Felicia was very personable and explained procedures. I had basic package oil change etc. They were very good.

Victor Arizmendi was my service advisor, he was very friendly and professional, he listened to my concerns and explained to me the process and kept me informed while I waited for my car. When all the work is done, Victor walked me through the paperworks, explained to me every items on the invoice. I am very happy and satisfied with his service, this is not the first time Victor had helped me with my car, he is always so friendly and patient while keeping his professionalism and efficiency at the top notch.

Cold rainy day; came in without an appointment late in the afternoon, Felicia gladly welcomed me, and said they could do my A1 maintenance. Task was complete before I knew it - exceeded my expectations.

Totally satisfied because they answered all the questions I did 👍 👌

the serviceperson I spoke to had me in the know about what was going on with my car and explained everything in detail.

Our service advisor Mark was amazing he answered all of my questions

Easy straight forward buying process. Bought on a Saturday night and had to return Monday for some items that couldn't be done Saturday as the service department was closed. Was treated just as great in the service department, they went above and beyond to make sure my day was not spent all day waiting! Highly recommend this Dealership!

Richie Vazquez was great and very helpful . He assisted me from beginning to end. My best friend Alex recommended me to this dealer.

Long time Honda buyer, They took care of everything over the phone, and I was in and out in one hour for car detailing and signing paperwork. Love this place

Darryl Best was wonderful to deal with. He worked with both sides to get us our new Honda Odessey. Highly recommend D. Best and Honda West!

Great customer service! From the moment we arrived at the dealership, Nabeel took the time and effort to listen to our preferences for a new car. He made sure we got the best deal for our trade-in. He was patient with us and never pushy, and never made us feel rushed in the decision making process. As soon as our car arrived on the lot (we reserved it from the incoming inventory), Nabeel contacted me and had the car ready and waiting that same afternoon. We truly felt valued as new customers at Honda West.

I knew what car I wanted, they had it, they evaluated my trade in quickly, and I was out of there. Kind, professional, and quick process.

The salesperson was easy to deal with and my experience there was a positive one. Plus, I love my new Honda Accord.

Amazing experience! Luis is the best, he explains all about our new car, he were so patient and polite.

Bryan was great!! Easy to work with. He was honest and straight to the point. I like the fact there was zero pressure.

Overall very satisfied with the experience and results of the car purchase

it was a painless calm experience where they helped us figure out the best way to buy our car and took really good care of everything that is necessary when you're buying a new car the salesman was very friendly and very helpful thank you

Exceptional customer service experience and reasonable offer.

This our second vehicle purchases from Honda West. Both were a good experience. We also have our vehicles serviced there and have always been very satisfied. Our recent purchase was with Bryan Jimenez and he made so easy and enjoyable. Honda West is our first choice and Honda has been a good product for us.

Thank You Honda West and Bryan Jimenez for the sale of two great cars that fit me and the families life styles,

Had a very good experience at Honda West. Richie was very helpful and courteous. No hard sell just showed the vehicles and let us decide what we wanted.

Great experience. Comprehensive service with good communication.

Sam was great and very communicative. He was honest and helpful throughout the whole process of pre-ordering and waiting for our new vehicle to be built. Vicky also helped me not only with my baby who was fussy during the lengthy car-buying process, but with getting me through the door with the best price in the valley.

Honda West in Las Vegas NV gave us one of most best service experience.

Buena la atenci�n y los tramites hechos por el vendedor

I swap cars out once a year for the past 10 years and this is by far the best experience. Super laid back and they didn’t pressure. Answered my questions and concerns. They made me feel part of the Honda family from the very start with the VIP tag on the car. The car was ready to show within 15 minutes of me scheduling an appointment. This team cares and I’ll be coming back and referring my friends and family.

This is my favorite place to get my car serviced. They changed my air filter and cabin filter in less than half an hour, and NO pressure to buy more services. Very happy!

Everyone at Honda West was very polite and very professional. The test drive was good because I was able to go by myself to test drive the car. Upon returning to Honda West, I was welcomed back by my sales professional Luis Perez and things started rolling. After a couple of hours of doing paperwork and talking about the car and learning about the car, I was able to drive away in my brand new 2022 Honda sport civic sedan. The color is very nice and it’s called Rallye Red. Luis Perez was very informative about the car and taught me many things. His knowledge of the civic was amazing! Thank you, Luis! I would definitely recommend Honda West.

Fabulous staff who focus on customer experience!!!

Everything was perfect, everyone that I came in contact with was so nice and very professional.

Great service, every staff member was helpful and we love the new car

Good customer service with smooth purchase process. Sam Song helped making the process complete smoothly.

Professional, was pretty knowlegable about what l want it. I was happy with outcome

Brian was excellent. He was very knowledgeable and friendly. He helped me throughout my buying experience and was great throughout.

This was a very easy purchases. They gave me a great price and delivery was included. they also got me intouch with stickerquicker.com dmv expresss service to register and gets plates from my car.

WOW. great experience working with Randy on getting my new Honda Pilot. overall process very easy and my family loves our new car.

Great overall service from sales to finance. Highly recommended

Service was excellent. Great car buying experience at Honda West!

Randy P. was awesome !! He was very helpful and knowledgeable. He was the only one that went out of his way to help me get the car ?I? wanted and that means a lot. He made buying a car fun. Thank you so much Randy.

I purchased my new Honda CRV with no hassles. Was such a great experience. Within not even 2 hours had my new car. Brian was great. Very knowledgeable about my vehicle and any questions that I had. I have been a customer of Honda West for 20 years, and have never had a bad experience.

We’ve been doing business with Honda West since 2012 & completed our fifth deal on 5/16/22. Admittedly I was more demanding this time around & when they say “it takes a village”, that was put to the test this time around. As usual, their team came through with flying colors. I want to acknowledge our sales professional Luis Perez whose expertise & information went above & beyond, the appraisal professional Adam, the finance professional & the two woman behind the scenes who collectively succeeded in making this such an amazing experience. We remain loyal to Honda West & promise not to be so difficult next time.

Jilmar make our decision and the process easy not feeling like just want make the sale, He really knows how to do it

Bryan a sales person was excellent customer service awesome very intelligent

Second Pilot in 6 months. Great service, great car. Can't go wrong.

Professional, informative, explained the process well.

Antonio was a pleasure to deal with and was patient.

excellent service all the way with very details service ! We appreciate it very much. ! Will buy it again if you have more cars for sale !

Darryl was very helpful. He was the opposite of a hard well salesman and treated us with dignity and respect. Financing was painless. It was a very good experience

GREAT EXPERIENCE WELL TRAINED STAFF WILL DO IT AGAIN

The Salesman was knowledgeable. The process went smoothly.

Very happy with the service. I

Friendly and professional personnel along with quality products and services.

I had a great experience buying my first car. Excellent service.

Honda West has been my go to dealer! Fast fair professional!

Dealer was extremely understanding and helpful with all my questions and needs for the car.

I purchased a 2022 Honda Civic EX and couldn't have been happier with the process. Bryan Jimenez, the salesperson, was wonderful to deal with, straightforward and helpful.

Excellent. Did a great job quicker than I thought it would take

Bryan Jimenez at Honda west is the BEST!!!!! I?ll definitely recommend him to everyone!!!

I am a loyal Honda buyer and I get my new cars from Honda West. I feel that I get treated like family plus I do not have to negotiate a final price they often make me a deal I can not refuse. I am a happy camper.

Very efficient dealership and kept open communication.

Ted Trevino helped us locate and purchase the car we wanted in this difficult market. He made the process easy and was a PLEASURE to work with - great attitude!

Mr. Patterson is a gentleman. I would work with him again. Thank you sir.

They all very helpful and professional.

Sam Song made buying a car very easy. Everyone there was knowledgeable & friendly.

I recently bought a Honda CRV and worked with Randy Patterson. It was a great experience and I would highly recommend requesting his services if anyone is going to buy from Honda West. Thanks Randy

Very great experience and attentive to my needs. My car was taken very good care of and EXCELLENT CUSTOMER SERVICE. Thank you again for your assistance!

A car is car, and what's not to love about the new HA Hybrid? But more importantly it's about the people. They have an enthusiastic and professional team who enjoy seeing people get happy.

Great customer service. I wanted a new HRV and Antonio made it happen, easy prays. Thank you.

Quick and get the job done right.

The customers service are really great .The part department has large selection of really nice after market parts.The service departments it’s Fast and friendly nice people..highly recommended .from start to finish ..

Quick efficient and friendly

Was great working with them

The service team at Honda West is always friendly and reliable. Drop off is easy and fast, and car is almost always ready ahead of estimated time.

The people at Honda West was amazing. Ryan at service made sure all our needs was handled and even had the car washed after the recall was taken care of

great experience purchasing a new vehicle from Honda West! Jilmar Esperanza was a great sales man and made the process easy!

Wow! Well…what can I say? Even with a shortage of cars this dealership delivered!! Eric Quezada did an outstanding job along with Wei Zhang. Very happy with their service and the car!

I would absolutely recommend Honda West if you get Randy he is awesome he sold me a cute little HRV totally in love with it

Excellent work all way round communication top notch!!

Karla is very helpful and knowledgeable, it was good to have service rep. like her. Thank you.

I’ve always had great experiences at Honda West. In 2019, I leased a Honda Civic. Jilmar Esperanza listened to what I wanted, didn’t pressure me to pay more than I was comfortable with, got everything ready, and made the entire process painless. Since then, I have been getting my car serviced with Karla Gunther, who is stellar and always takes the time to explain everything thoroughly and make sure I know how much I’m paying and what I’m paying for. I have been contacted several times recently regarding my Civic lease and asking if I wanted to turn it early for a new one, since preowned vehicles are a hot commodity right now. I decided to head in and see my options, and was pleasantly surprised to see that I’d be working with Jilmar Esperanza again! Just like the first time, he made the process stress-free and painless, and he worked hard to get me the deal that I wanted. He is always pleasant to deal with, and I recommend him to everyone I know who is looking for a car. I’m beyond happy with my new HRV and even happier with the experience of leasing it, thanks to Jilmar Esperanza. 🥳

Went for an oil change and transmission flush and was out in less than an hr.

Fast service and friendly staff

This was my first visit to this location. The service was quick. The team were very pleasant and were happy to answer any and all questions. The waiting area was clean and comfortable. I highly recommend this service center for all your Honda needs

Always have had the BEST experience at Honda West! CJ is an EXCEPTIONAL employee, I wouldn?t recommend another dealership and will always purchase my vehicles from Honda West (Sahara) Las Vegas

First time visit. Great customer service. Thank you to Chris Lechuga. Very helpful, professional and a very commendable Technician overall.

I want to thank Jilmar Esperanza with the great service I received when buying my ridgeline .. he speaks Spanish and he explains everything to me .. thank you very much .. he is an excellent seller.. He is the best at Honda West Las Vegas .. 5 🌟

once they finally see you and I'm take care of your your car it's a pretty nice place some days the service is a little slow

I had service at Honda West and RJ helped me and he was awesome. RJ you rock..........

great sales and service staff very courteous and listens to your needs and concerns.

Davad was great ! From the beginning he knew our expectations and knew exactly what we wanted ! He went above and beyond for us. He made sure we left happy with the vehicle we choose and a great payment price !

Amazing place and amazing people. Yosbel helped us with our car purchase and it was a wonderful experience! I love my CRV!

I will go back here again because of the excellent customer service and high quality vehicles. We had a great experience at Honda West. Thanks a lot

Your service prices are very high.

Very good overall experience. All work was done in a timely fashion and to my satisfaction.

Please check on Karla services she is the best of the best. She treats everyone as family like no other.

Great customer service from the team. The only downfall I had was that once the car left the shop my tire pressure light came on. Wish they would have checked thoroughly before handing me back the car.

Always great service. I bought my CRV here in 2017.

The sales person and finance person are very accommodating.

always had great deal , great team

It went well went in for service which is always great. And look at a new truck and bought the next day.

excellent work very good service satisfied with the car I chose

I went in to look at a new vehicle and was greeted by Heather, she works in the office and still took the time to assist me. My sales associate Sergio was extremely helpful and explained the differences between what I already had and the new model. Gordon and Shelby made the pricing and financing a breeze. I was out driving my new car before I knew it. The entire staff at Honda West was fantastic.

Eric was very professional and friendly. He took his time to pair my new car to my phone and made sure I was good to go. He got me a good deal for my trade in and was overall very helpful.

Purchased and have all work done on my car at Honda West. Staff very courteous and friendly. Highly recommend.

always fast service. that's all I can say. I have Karla as my advisor. she still take me eventhough I don't have an appointment for oil change. Great customer service.

Honda does a fantastic job, no pressure on extra services. they will suggest items. service is always friendly and they let you know how long it's going to take I'd it beyond the standard time.

Very friendly, prompt and professional service!! Ryan in the service center was top notch!

I really like how easy it is to get a appointment and also that they value you as a person not just a number at Honda West. Very Personable Employees, Polite and Very Knowledgeable about your vehicle and also helping you to keep the budget in check. Been buying and getting service there since 2008, and will keep them because they are so good.

Cris was very helpful w/ every aspect when i brought my car for service. When I came to pick it up he again explained to me what was done for my car. Was very satisfied w/ the result of service rendered.

Always a great experience whether buying a car or getting service

In a timely manner and staff was very friendly

Bought a late model CR-V from them and the process couldn't have been smoother or easier. DJ was friendly helpful, but didn't apply any pressure. The fact that they had the exact car I was looking for on the lot was pretty smooth too.

Purchased another car from HondaWest today. Awesome as always! Richie spent at least 4 hours helping me decide. He and all the guys and gals up there are as good as it gets when it comes to a car purchase!!!

Ryan was great and very friendly. I appreciated all of his help.

Ryan RJ Johnson was friendly and very helpful. He had me in and out within 30 minutes.

Love taking my car to Honda west for services. It’s so easy and they explain everything really well. They also are super fast when working on my car which is super nice.

Easy and fast buying process.

Bryan made my purchase of a 21 CRV smooth and simple as possible. We are thankful for how he was able to take care of what we needed and made the process very easy. Thank you

I'm satisfied what you have done to me. So I appreciate that.

I had a great experience. Excellent staff very courteous

Great Sales and Service Dept

Very convenient oil change service. Full service check for no charge is a welcome addition to the service visit.

CJ Young helped me with my service. He is very knowledgeable and offered advice on how I can care for my car.

The service is excellent, they check your entire car in a very short time and they keep track of each service, which for me is very good because I don't have such an exact control and they already give you your car until everything has been washed for a fair cost and knowing that you have the Honda warranty

Honda West Services fixed our Car in timely manner. No appointment ! No problem they are always there to help you out. Thank you Honda West.

Ted Trevino was great! He took care of us right away and answered all of our questions. Good customer service.

My sales associate took the time to inform of any needed services and was very quick

Wonderful experience in Honda, then do a wonderful work. I love my new car

Went in for my Passport's first maintenance and the quality of service was great. They took the time necessary to make sure everything about the car was in working order, change the oil, and even do a complimentary car wash.

I got everything I need today. Thanks bro Sam song

Karla Gunther was terrific as always. She remembers you, calls you by name and handles your repairs/service with expertise.

From day one Honda West has been one of the best car dealerships and service centers I've ever experienced. The high-end car dealerships pale in comparison. Personal service is off the charts, and they make everything easy and convenient. Eric Q made buying my car a great experience (that's a first), and John C in the Service Department is the best.

Great service. Service advisers are really helpful

The cost was what I expected it would be. The advisor was super friendly and helpful.

I like that we altered pressure into any unwanted services.

I get my car serviced there every time and they always do a great job.

I was surprise of the speed service. In the express oil change . I was there less than 30 minutes. Shane was very nice

Went in for some standard preventative maintenance, the staff was quick to assist me, explained what they planned on doing, and offered further advice.

It was quick and very detailed! Chris was accommodating and very Helpful with my questions!

The associates are pretty nice people they?re trying to offer a good experience on the services, they in touch with you if something show up during the inspection. Overall it?s good

I have been going to this dealership for 4 years and have bought 2 new cars from them. They are fantastic.

The service advisor without an appointment was very professional and took my car in for my 30K service. My vehicle was done in an hour and a half. Very happy with the way this turned out!

Greatly satisfied with the service ptovided. Very friendly staff.

CJ was very friendly and attentive. The price for the service was transparent.

RJ was very helpful and courteous, my vehicle was done right on the time frame I was given. The facility was very clean and organize, I will definitely be coming back for all my vehicle needs. Thank you again RJ.

I always go to Ryan “RJ” Johnson! He is always professional & take great care of me & my time while at Honda West! Thanks RJ for all that you do!!!

Karla was very professional and extremely easy to work with.

Karla Gunther is very accomodating when I arrived at the Honda West for the first service of my 2017 Honda Accord.She told me that it will be finished in like 30-45 mins but I haven't even waited for 30 mins.,it was less than what she told me and my car was even washed and clean.Great CX service

I brought my car in for an oil change, staff are friendly and efficient. A very pleasant experience, I will definitely recommend to anyone.

I was looking for a pre ownerd vehicle on their website. I was looking for a car with low mileage and had my type of interest in vehicles.spoke with the internet sale JANIS if the car is available and told her that im coming to check the car and I was surprised they put the perfect car in the front with my name on it. It looked brand new being a used car and my customer service rep Richie Vasquez handled me very well. He was very knowledgeable about the vehicles there, kind and knew just what I wanted based on my interests. I walked out happily and appreciate the great customer service. This was the easiest dealership I have worked with. Richie Vasquez was efficient but also made sure that everything was covered at the best price in town. I recommended anyone to go see Richie Vasquez

Eric Quesada provided outstanding help in buying out my 2018 Honda Accord EXL Lease and starting a new lease on a 2021 Accord EXL.

I always receive quick service at Honda West, I know they are reliable and they have great prices.

I have a 2019 Civic sport touring and just moved to vegas. It was great servicing my vehicle at honda west las vegas. Christopher Lechuga, was quiet understanding and made my service experience as smooth at it can be. All in all, honda west is where i am servicing my car in Las Vegas.

Customer Service was amazing! Car was serviced fast.

Looking for manual transmission vehicle w/ latest safety and tech features. Found Honda Civic Sport Touring 6M, but learned it was a rare model and could not order through local dealer. Got a great price on vehicle at this dealer and flew from Midwest to Las Vegas after purchasing over the phone. Davod and Janis were outstanding to work with and made process very easy and speedy by phone, email, and texts.

I had prompt courteous service. All questions and concerns were promptly addressed.?

Karla is a great service advisor and a asset to Honda west

Love my new Car, Jilmar Esperanza was super helpful and made this my most pleasant car buying experience!

Very pleased with service and cleanliness. The work on my car was done quickly and efficiently. I would recommend to others

Karla was helpful and courteous. Service was quick and easy.

Recall done fast

My Sales person, Randy Patterson was exceptional! He was spot on with every aspect of the sale. He answered all of my questions. It was truly a painless transaction. This man should be manager of the sales department!!! He represents Honda West in a very caring and personal manner.

I?ve been here multiple times but it was the first time I had CJ. He is very kind and has great customer service. Definitely recommend him!

Randy Patterson is awesome and I would say to anyone looking for a new Honda to please go to Honda West 7616 W Sahara Ave in Las Vegas Nv and see Randy is the best salesperson ever. Honda West has a very friendly staff and full of experience.

Honda west staff are friendly, kind and not difficult to work with my sales person name Richie made easy for me to lease a car

Well organized, great service!

Honda vehicles are amazing. Their quality speaks for itself and that is why I always buy from Honda. However, I must say the entire experience of buying this car was fantastic thanks to Ted Trevino, the representative who assisted me with almost the entire process. His outstanding skills as a seller, his empathy, his knowledge and likability plus his carisma and honesty as a person, made me feel confident and satisfied. I was not even going to buy a new car just yet. Because of Ted, I did.

Ryan was quick to get my car in and wuick to get it out! Super friendly person cant wait to return to him next time I need to take ny car in!

Great job .best service fast and reliable .I’m going back to buy all my new or used car.Honda is my favorite brand of all cars.

Just bought this car and had an issue with the gas tank door. Had to make an appointment and warranty covered it and it was fixed in a timely manner. Only bad thing was that I couldn?t get rides back and to the place I had to Uber cause they don?t do loaners cause of covid but that?s not their fault. Hoping they can ease restrictions soon.

Jilmar at Honda West is the best! He took great care of us and was accommodating, honest, and efficient. He always goes above and beyond.

Shaun Galicinao Is a great service rep. He listens and takes the time to explain everything. I know my car will run better after Honda West has completed my regular service.

Great service. Nice waiting area. The work was done in a timely manner. Staff was very friendly and professional.

Honda West has the best staff. courteous, professional, and on time!

Great vehicle experience at Honda West the service department personnel are very friendly and assist the customer with the simplest repair work to the timely. As to the sells representative Mr. Sam Song, I purchased a Honda in 2018 and when it came time for a new vehicle I came back to do business no pressure and as always Mr. Song was very helpful with my selection of a new vehicle

Chris the service writer was excellent. He did everything I asked for. He provided a copy of the battery test, inflated the tires to 36lbs, provided a beautiful wash job, and had the car back to me in 35 min.

Sam Song, was beautiful. He served our needs perfectly and closed the deal with accuracy and professionalism. We are very happy to have worked with him.

Excelente service. I am glad I went here and I live in California.

Appointment was set up with my advisor, Ryan Johnson (RJ). He was very through, quick, and engaged.

John, was great. First appt in the morning, he was friendly and courteous. I had explained why I was at the appt, and included a few additional concerns. He was attentive. When I picked up my car, after a reasonable time he quoted me, he again thoroughly discussed what was done, and findings. This made me happy to hear, as it was overall good news.

We did not care for the entire buying process. 7 hours at the showroom and not coming home with a car was not ideal. FYI, it is much MUCH harder to buy a car vs financing it. We were asked about financing no less than 5 times. I feel had we financed, we would have had a smoother experience. As it was, we paid for the car on a Wednesday, had confirmation the wire transfer was done and complete the same day, and we didn't get our car for the two days it took for Honda to confirm receipt and of the funds and for them to be internally transferred to the local dealer. We were pushed, again, before we left without the car, to make a 'backup' financing contract so we could take the car home right then. It was not ideal. I feel the purchasing experience is geared toward financing, not outright purchase. Dimmed our excitement over everything. I'm giving 5 stars because Sergio deserves every one of them. He really was the light in a rather rough day. The showroom was immaculate, as dealership showrooms are want to be. They had very clean restrooms, snack machines. The service department looked clean when i walked by. They had a charging station for phones and we were offered beverages all day. Aside from the mess with the purchase, the rest of the experience was great. I was brought to my new car and shown how to work everything. Sergio was incredible on that. He delivered my car and again offered to show me anything. I stopped by the day after we finally got it to get paperwork and he again, answered my questions. The service is incredible. Everyone was kind and knowledgeable. Just finance you'll have a wonderful experience.

If you are choosing Honda West to service your vehicle, choose Ryan ( RJ ) as your service advisor. I come here all the time and Ryan never fails to provide the best and speediest service. You're the man Ryan, thank you for what you do!

Great service and super friendly place! I would definitely recommend Honda West!

I made an appointment and they were busy. They got me checked in and The wait was not long.

Salesman Ted Trevino is professional, honest and makes you feel welcome at Honda West. You are never treaded like just another sale. Ted, and the staff treat you like family.

Shaun was very helpful and they were able to service my car very quickly.

The employees were really nice and honest. Anywhere fast to do their job

Very polite and friendly service personnel. Was taken on time for my appointment.

Carla was very nice helpful and knowledgeable

They attended on time ,the waiting time in was good they work fast.....

Oil Change and Air Filter-Looked at Pre-owned and New cars

When I bought my car the staff was very friendly and made the process quick and easy. I have taken my car in now for it?s oil change and everything went nice and smooth and pretty quick. I have and will definitely recommend more to shop at Honda West.

Great customer service! Battery warranty was honored after 2 years.

The other reason I don?t give a five out of five for buying process it?s because I was not told about the extra fees involved in transferring the unused extend warranty from my previous vehicle.

ANTONIO JACKSON was so helpful going above and beyond to meet our demands. He even drove all the way to Henderson just to get the color that I was hoping for. This dude deserves an award. ATIK was awesome too for suggesting other financial options that made more sense. These guys rock. Thank you!

The most courteous service and nicest employees you could find anywhere. I have had Hondas for many years always have them service car, they are the best.

Honda West is the best service ! The gentleman name Henry Mendez , he?s excellent on his job! I am very happy with him !

These people were very helpful and made the buying process very easy, quick and efficient.

Got my battery replaced, oil changed and the recall done in hour. The service consultant was great!

They were very nice and it was an easy process. It was also done pretty quickly.

The service consultant CJ was great!

I really appreciate the service staff at Honda West. I made my appointment and they were incredibly respectful of my time. I was able to get in and out. Thank you Ryan and crew. You never disappoint.

service performed in a timely manner, in a clean facility. The waiting area was well divided for proper distanceing

Got the recall on my 2018 Accord Hybrid done quickly and professionally.

We just went in to buy our new Honda Pilot and Nate Phan was great! He is his best to get us a great deal.

Great working with Derrick Best. He knowledgeable & knows everything there is about Honda vehicles. We told him what we wanted & he made the process very easy for us. Thank you, D Best!

John made sure my car was up to date on my service and was out of there in less then 50 mins .

Best service! I bought my car from Honda West couple of years ago! Jilamr was the one that helped me and made the process going so easy! I always come back here for any maintenance like oil change , battery and Ryan he is always very helpful and friendly! Thank you for always making our experience pleasant!

Excellent service Employees very nice

I was delighted by Honda West's awesome customer service. They welcomed me with a smile and took good care me.

I came in for my oil change and tire balance and John greeted me right away and welcomed me back. It wasn?t a long wait at all and it?s always easy getting in and out of their service dept. I really appreciate everyone there always doing a great job and being friendly, every time I come. Thank again John

CJ is the best! Smoothest service each and every time.

Came for an oil change. I did not have a reservation and they were very busy with eight cars in front of me. Took two and a half hours but my car was washed and they checked everything out. Overall i was satisfied.

The employees are really nice and my services are done in a timely manner. I always enjoy going to Honda West.

Karla always does a great job keeping me informed and taking care of the car.

David in service is great! 4/4 stars!

Best service. Came in and out in less than a hour. Staff was very friendly. Best service

I am always greeted by a personable representative with whom I was scheduled. His main concern is taking care that I have the best experience with the service department and my vehicle is taken in timely manner. I have taken my cars to Honda West over the last 11 years and no where else!

Great service! I have been a client to this dealership for more than three years and always had a good experience.

Had a wonderful experience with my service advisor Henry Mendez. He was friendly, kind and attentive and had me out of there within a hour for my oil service!

Nice greeting, informative and professional.

Came in for an oil change, rotation and general maintenance. John was so friendly and great to work with!

The staff at Honda West of Las Vegas Dealership are pleasant and helpful. From the Sales Department to Finance, everyone tries to assist you with your needs. Sean G. of the Service Department was attentive with excellent customer service. I would definitely recomend Hond West to friends and family

Loved Sergio he was awesome!! Greatest dude ever!!

Went without an appointment so it took a little while but that was to be expected. Didn?t take too long though. The waiting room was nice and clean and the staff was friendly. Glad I chose to get my car serviced at this dealership.

Due for oil change and taking a trip. Informed needed some belts changed and spark plugs, windshield wipers. 500.00 plus.Payed more than I had planned, but did not want a problem with my car.

Service is always great and super quick and Karla is the best!

First time owning a Honda. Went here for oil change and tire rotation. A man named Chris helped me. Very quick and efficient visit. Thank you so much. I appreciate the great service and will definitely be back again in the future.

I HAVE LEASED A CAR FROM HONDA WEST TWICE NOW AND HAVE HAD ANTONIO TWICE ALSO AND HE IS FANTASTIC. I WOULD RECOMMEND HIM TO ANYONE TO BE THEIR SALES PERSON.

Overall experience is excellent!

Thank you for excellent service and a no pressure sale

Been with Honda for years now. Always fast,quick and friendly.

Great service from a talented service staff, especially John.

This facility has excellent customer service, also fast service. I highly recommend it. Bought my First Honda here.

Everything was done promptly and properly. Great experience overall! Will definitely recommend to other people.

We had our 4-year old with us for when we bought our CR-V, which was probably the most challenging part of the car buying experience with Honda West. Our salesperson, Sergio, was not only friendly and helpful in helping us to get the car we wanted, but he was great with our daughter, even drawing with her when she asked him to. We love the car and would definitely buy another one with Honda West when the time comes.

Great service-oil changed was complete within an hour as a walk-in.

I purchased a 2021 Pilot at Honda West. It was a pleasure dealing with the very knowledgeable and friendly staff there. I got a great deal. The service was fantastic.

Went in for service not really knowing what I needed. Chris explained everything to me and was very professional. He clearly explained the prices and never tried to pressure me. This means a lot to me especially doing this time. Thank you so much Chris!!!😀😀

Fast,Friendly,Quality

I have had Cj from Honda West, Las Vegas as my service adviser for two years. He has always had exceptional customer service, is friendly and very knowledgeable. I would highly recommend his service to others and think he is an great asset to the Honda West team! Thank you!

Everything was smooth and we got our car within the expected time frame

The guys at Honda West are always the best! Professional, courteous, knowledgeable, and kind! Thank you for always providing excellent service!

I would highly recommend Honda West. They serviced my Honda CR-V. I would rate them a 5 star operation.

Service department is always providing great service

The staff are all professional and friendly. The service department is thorough and explain what has to be done.

As always, Karla our service person, was friendly, knowledgeable and efficient as she checked our Honda in for scheduled service. Karla confirms the work that we are due according to our mileage and use and I appreciate that she does not pressure us into unnecessary expenditures. Really appreciate that. Honda West had plenty of seating spaced out in the waiting areas and as always, not just during Covid times, Honda West is immaculately kept.

I had a short time to get a oil change and have the car checked out, I went through the express service at Honda West, was greeted quickly, and then the Service Rep. Chris Came out asked a few questions quickly with top notch service, and approximately 45 minutes later I was omw, Thanks Chris for the top notch service, Happy Holidays 🎄

I highly recommend Honda West for your Honda’s service needs. The staff is efficient, knowledgeable and most of all, friendly. I travel from Henderson to bring my car in for service. It’s definitely worth the trip! A special thank you to Chris, my service advisor.

I highly recommend bringing your car to Honda West for your Honda?s service needs. They are efficient, knowledgeable, and best of all, friendly. I travel from Henderson to bring my car there for service. It?s definitely worth the trip. A special thank you to Chris, my service advisor!

Provided excellent service! Only necessary service was recommended.

Thank you for always taking care of our cars! The service writers are great!

I went in today for a oil change and tire rotation. I had an appointment and my service representative, Karla Gunther took my car car quickly and checked my cars tires, fluids and brakes too. Good job and I'll go back.

Shaun was a great help to me when my car was recently in for service. He was courteous, professional ,and informative.

The Honda West team was very great to work with and very accommodating. I will definitely recommend them to anyone who is in the marker for a new or used car.

Have had great service at Honda West. Chris was my service advisor today and was excellent! Prompt, helpful, courteous.

I didn?t have any appointment, Just walked in and I was assisted by Chris Lechuga of Sahara west Honda. He gave me what to expect as far as waiting time 45 minutes window. But it was a quick wait and really appreciated the service .

My vehicle was fixed in a timely manner and very professional

Friendly, helpful, informative, and kind. Addressed all of my concerns and answered all of my questions. Eric was awesome.

Everything was repaired to my satisfaction. Chris, the service person was very knowledgeable and was able to get our car in for service in a timely manner. He let us know what services might be needed in the future. We were also satisfied with the cashier services, they were speedy and competent. Also the receipt for the bill was easy to understand.

There was no wait, no pressure, didn't take that long, and the service was great! I had an oil and filter change, tire rotation, alignment, and some basic maintenance items. Got in and out in under 2 hours. I've been going to Honda West for about 15 years now and I'm on my 2nd car bought through them. Very pleasant to deal with.

Always treated right and job done quickly. Highly recommend Honda West service. Be

Great experience. Friendly staff and got me in and out in a timely manner.

It has really nice people employed

Ryan and Dave were very friendly and helpful in servicing my vehicle.

Thank you for providing truly fabulous customer service for my Honda Civic Si. I love my Honda and I only take it to Honda West for servicing. And thank you, to my service advisor, Chris for ensuring my complete satisfaction.

Pleasantly amazing how for the first-time buyer everyone was great and kind I recommended a friend to Honda and she purchased a car too just kind and sweet!

Greg is amazing! We have bought two cars from him.