We Love Hearing From Our Customers! Let the Entire Honda West Team Know How We're Doing

Our goal at Honda West is to give you a standout experience at our dealership. We not only want you to be able to find your next new or used car, but also to know that from browsing, to making a decision, to finance, and service after you drive it off our lot, we're going to give you quality customer satisfaction. That's why we remain such a popular option for Honda vehicles here in Las Vegas.

It's also why we value your feedback, because we're always looking to grow and improve the experience. We want you to tell us how we did when it comes to helping you find a new Honda vehicle, or getting maintenance and repair at our Las Vegas Service Center. We take it all very seriously, and monitor the major review sites like Google+ and Edmunds, and post them here for you to look at and see the many ways we treat our customers from nearby Henderson, Mesquite NV and Boulder City right.

We encourage you to write a review for us and leave your thoughts on these sites, and take a look at our reviews to give you an inside look at how we do right by our customers. You can also contact Honda West directly and we'd be happy to help you when it comes to your search for a new or used Honda, service, and much more today!

*Google+, Edmunds and Yelp require an account to leave a review. Cars.com does not require an account.

Recent Reviews from Honda West

I am pleased with my used Honda. However, I did not have a pleasant experience in issues dealing with the remaining warranty that I already have on my vehicle. It appears that the finance manager, Mike Rodriguez is selling your remaining miles (that everyone already has on their vehicle) to a third party company, Fidelity Warranty Services. Mike claims to be "hooking you up", but really doesn't. Instead, he's selling us back a warranty we've already paid for to a third party that's already included on the car instead of letting us chose between an extended warranty from Honda. When I noticed it, I spoke with the finance director, Kimball Witkosky, he asked me how he can resolve the problem, then offered me a Honda Care warranty, I accepted. When I went in to sign for this extended warranty, Kimball sent out his general sales manager, Jimmy Slocum and a guy from Fidelity that tried to talk me out of something already offered to me by informing me of how Honda Care is really slow paying their repairs and how slow roadside assistance was compared with Fidelity. Wow! I've never heard anyone ever talk down the very products that they were selling. They also offered me a bribe for $200.00 to keep Fidelity, I declined! It's been three weeks now, and the only thing that these guys did was try to clean up their deceptive paperwork and tablet information. I guess they forgot that all calls were monitored and recorded when I first checked and confirmed all of this at Honda and Fidelity to find about what they were really doing. I also tried to speak with Kevin Bushey (General Manager) but he does nothing as well. Hopefully, Kevin when you read this, get off your butt and help me resolve the problem, as promised to me by Kimball Witkosky, instead of acting like the ringleader! Are you not getting involved because I'm an African-American female? Must I take this to the next level? People, please check your Powertrain warranties from Honda West and beware of these [non-permissible content removed]!

Cynbad1 May 2, 2018

I bought a 2016 toyota rav4 on Friday, Sept 30th. The salesman Conrad was honest and helpful but I cannot say the same for the finance manager Alex he is not honest and is very pushy.He doesn't care about you as a customer only about getting the sale. I was financing through my credit union and because the check was going to be fed ex from AZ. I was told from Alex and the sales manager that we had 7 days and 5 business days for the check to get to Alex or it would go through their backup financing. When Alex faxed the proof of purchase to my banker it only sent half the page and my banker asked me to have Alex resend it. By the time Alex faxed the paperwork the second time my bank was closed and they do not open on the weekend. The salesman Conrad contacted me to make sure my banker received the 2nd fax, I explained to Conrad that my bank was now closed and that I will be contacting my banker first thing on monday morning to make sure they had all the paperwork and the check will be fedex overnight. I get a call from Alex on Saturday October 1st saying he needs the check by Monday and because my bank is closed on the weekend that they won't get the money til Tuesday. He tells me he needs the approval to go through the backup financing so they can close the deal. Alex also explained to me because the 30th landed on a Friday they had til Monday to close any deals to get the credit for the month of September. He was very pushy and lied that we didn't have the 7 days and that it would go thru backup financing if they didnt get the check by Monday. I told Alex that I didn't want it to go thru the backup financing and he was aware of that from the begining because the interest rate was more than what my credit union pre approved me for. Before I ended the call I told him I will be paying cash instead and that he will get a cashiers check on monday. Then he's telling me wait let's just see what your credit union says first, now he's telling me another thing. You can't trust Alex he tells you one thing and does another yet he perceives himself as a Christian family man. I called Alex first thing on monday morning and I told him I'm tired of these games and that he will be getting the cashiers check before 5pm. He has the nerve to tell me he needs the check by 1:30pm because he needs to get the paperwork in by that deadline. I told Alex first you tell me you need it by the end of the business day on Monday and now your telling me by 1:30pm. I don't even think Alex knows he's a pathelogical liar, this man does not know how to keep his word. I was so upset with his constant lies that I finally said you will get the check before 5pm and if that's a problem then you can have your car back. Then he changes his tune and says that will be fine. I would not recommend going through Alex the finance manager if you are purchasing a car at Honda West, if he tells you anything of importance make sure you get it in writing because you can't trust him. He's there to make money, and has no integrity.

Nika Dean Oct 25, 2016

It is difficult to rate this dealership. For starters, I got the exact car I wanted in a reasonable amount of time. Karla handled the sale and she was fantastic. I knew what I wanted so I didn't test her expertise, but she was friendly, patient, and she worked with me until I got the deal I was comfortable with. The showroom is very nice, and the selection of cars was great. After I purchased the car, they detailed it and filled it full of gas. I drove away happy because I had the car I wanted for a good price. Given those positives, I would recommend this dealership. However, here are a few things to consider. #1: The first payment amount they quoted me was astronomical. When I asked what the interest rate was, they "didn't have it yet" and I had to figure it out with a loan calculator. The initial rate quote was 6% higher than the rate I ended up with. That is simply unacceptable. Now, I'll give them the benefit of the doubt and assume that they would have eventually corrected the rate, but it certainly seemed like I was headed for a horrible interest rate before I pushed back. And I had push back pretty hard, which is unfortunate. In any event, make sure you check the interest rate they are offering before you sign anything. Check with them to make sure they aren't charging you any percentage above what the bank would offer. You could even consider contacting a bank or credit union directly to get a quote. #2: The price of the vehicle was very competitive for the area. Unfortunately, I think the amount they offered for my trade-in was too low. They worked with me a little to get me where I wanted to be, but the initial offer was not tied to any reality. Of the five trade-in appraisals I received, Honda West was the lowest. Remember, though, the price of the vehicle I purchased was lower. Just be careful to give it some thought before you accept their first offer for your trade. #3: Paperwork - The paperwork process was reasonable and fairly efficient, but the sales pitches were pretty intense. They didn't seem to push me hard at all to buy a vehicle (or upgrade) but once I had chosen one, they pushed hard to sell me on warranties and additional insurance. Don't get me wrong, some of these products are beneficial, but I had to say no multiple times and even explain my rationale. Just be sure to do research about things like Gap Insurance and Honda's extended warranty coverage before you go in to close the deal. Those products might work for you, but even if you decide against them, they will push you hard. (NOTE: The offer the gave me for an extended warranty was a fair deal, I just wasn't interested) In summary, I got a decent deal in a reasonable amount of time at Honda West. Karla was awesome. But if I wasn't assertive and firm, I would have probably left paying 20-30% more per month

John Berger Jun 27, 2016

We were in the market for a used Ford Fusion, and saw one online at Honda West. I wrote the internet manager for more info and a true "out the door" price. I do not like surprises when buying a vehicle. It seemed like a good deal, and I was able to negotiate one of the dealer "features" I did not want (for theft protection) to be removed. With the quote in hand we went down to the dealership. We met our salesperson Gregg. This is where the mixed bag came in, all during the transaction it seemed like our salesperson was distracted during much of the conversation. He did advise he had another deal coming in later, so this also made us feel we were not as valued a customer as the one coming in for a new car. The entire experience was odd. He would bring us numbers at first, that did not match the e-mail quote, then go into the office. He would come out 5 minutes later with something else. We would then have another question about something. Again he would leave, go in the office, and come out later. This behavior went on for financing questions to general ones about the extended warranty, to promos on their web site. Had we not felt from our extensive research on this model car prior to visiting, that it seemed like we were getting a god deal we would have walked out, but decided to stay in hopes it would get better. It did not. We were trading in a Kia Sedona Van, and got a decent offer which was one of the reasons we decided to stick it out. We also found a promotion on their mobile website that said, "Fill out this form and get an extra $500 on your trade in!" Prior to going down, I filled out the form. Once I got the quote for the Sedona, I mentioned this ad. Our Rep knew nothing about it. He asked me to screenshot it and mail to him, which I did. That didn't seem to work so he asked for my phone and, you can guess where he went - back into the office. This time it was for quite a while. None of the sales people knew about this promo, None of the other managers seemed to know about the promo, and no one from the internet department knew about it. So at first they tried to play it off like, well we don't know about it, so we cannot do too much. Since the form was on their direct site, and there were no terms (such as must be on a new car, etc.) we advised this was unacceptable. Back in the office he went... I want to also note at this point both my wife and I felt uncomfortable and more than a bit put out, that we had to defend ourselves to prove this item was on their website. Finally our salesperson came out of the office and advised they cannot match this offer for the car, but would take $600 off the extended warranty that we had asked about previously. Our agent quoted us $2500 for this item, but would sell it for $1900. Honestly I didn't trust some of the numbers he was pulling out for costs, since I didn't have anything that showed this warranty was $2500 to start with (or price levels of other warranties). We asked some questions about the warranty, such as coverage (back in the office to bring out a laminated list). We asked, "Is this a plan you can bring your car anywhere?" Our dealer replied, 'No you bring it back here and we fix it at no cost to you." When we asked about not being near the dealer how would that work? Do we pay first and get reimbursed?" He told us this was not the case, just bring it in, and it would be fixed. Eventually after hammering out some numbers, and many more trips back to the office we had reached a deal. By this time his other client had arrived, so we were placed with his assistant, he was nice, but again, didn't make us feel like we were valued as customers. Even with all this we knew we were in a decent place for a deal, so we stuck with it and agreed. During the final step in the contract finance office we reached 2 more issues. First there was only one key. Since my Wife and I would both be driving this car, this was a problem. 2 Keys are also required to reset some of the security features of the car. This is currently being worked on. However when we reached the contract for the extended warranty the deal almost fell apart. As I sort of suspected there really was no $2500 plan to remove the money from for the phantom used card trade in bonus. Even worse, the plan he stuck us on had a $500 deductible! This was never mentioned, and was completely unacceptable. We mentioned to this person we were told we could bring it to them, and it would be fixed at no cost. Both parts of this were wrong, he told us we would go to a Ford Dealer, not a Honda one, and there was this $500 deductible. Even though we were probably 4-5 hours in the deal at this point, and the dealership was closed, this was a deal breaker, and we were ready to walk. The finance manager seemed truly upset over what we were told,so looked at options. The best that could be done was a Warranty plan that would be around $300 more than agreed to but would have $250 deductible. Although this was not ideal, or what we were promised we decided to go with it and complete the deal. To be honest had we known what a general hassle this would have been up front, from dealing with the disconnected attitude of our rep, to the constant "Back to the office" for every little question, to the "misinformation" about the warranty and pricing we would have never left the house. At the end of the day they only reason we stuck with this was the deal we got which was good compared to other dealers. It's just too bad that customers have to jump through so many issues to get a deal at Honda West.

Snooptoo Jun 21, 2016

Honda West is one of the dealerships that fits the stereotype we all worry about. Slimy sales people who don't care about you just selling you a car and careless management that sets low standards and encourages deceptive sales practices. I called in about a car in the late afternoon to find out when they closed. No one even answered their phone, but I did get a call back and found out they didn't close until 9PM. Later I drove down to the dealership when I arrived I was not greeted by anyone, I had to wonder around passing lots of people in blue Honda West shirts. No one asked me if they could help. Finally, I had to interrupt two men, what I assume to be salesmen to ask where reception was and if I could get someone to show me the car I wanted to see. They barely moved or said anything they just pointed to a front desk that we had passed when we walked in. We didn't see anyone there, but upon closer inspection of the front desk which is quite high there was a woman there and she was hidden from view for the most part. When we got to the counter she was busy browsing the internet looking at a shopping site. We got her to call the Internet Sales Manager who told us to contact her when we got down to the lot, surprise she didn't answer the phone, then she had to call another sales person who also didn't answer. This is like 10 minutes in at this point and there are salesmen sitting on the butts all over this place doing nothing. Have you ever been to a car dealership where the salesmen are all sitting and not coming over to talk to a new customer. You could literally feel the low energy of the sales floor and that no one wanted to be there, let alone deal with a new customer. So then the secretary gets a hold of the internet sales manager and says she is coming... We wait and wait and wait some more. I tell my girlfriend I just want to go out to the lot and find the car myself, we had waited long enough at this place. So that's what we do. We walked quite a way to the very end of the lot to look at this Ford Explorer that was advertised as having a CLEAN CAR FAX & no mention of damage or anything in their advertisement. Just as we get to the car, in the distance we see two figures walking towards us which took our gaze away from the car for the moment. They eventually arrive and the first question I have for them is, "so this car has a clean car fax?" and they are like well let’s check the paperwork. We did and it did. Then I start to inspect the vehicle. The front drivers side between the front door and the wheel well showed some damage and this damage wasn't in the photos or in the advertisement. Then I looked closer, the wheel well cover is totally cracked but carefully put back together to hide the fact. So the damage crushed into the wheel well which is making me think suspension damage, frame damage, but I mean more than anything this car has gone through their dealership maintenance department and they have clearly tried to clean this fact up and they had not reported the accident damage or made a note of it anywhere, in their ad or on car fax. The first comments out of the salesmen’s mouth were we are a Sonic Automotive Dealership and they don't change their listed price – his first reaction to the damage. He knew the truth that an accident was not accounted for in the high price they were asking for. He was already trying to slip out of the situation. I explained that I was disappointed that I had been told to come down and check out a car with a clean car fax and no mention of serious damage. He just walked off didn't say a word. The internet sales manager told me she had to get home to her children and it wasn't her job to show or sell cars... In my head I am like this is the least professional chop shop of a dealership I have ever been too... I went into the dealership offices to talk to a manager who had to have a private meeting with the two I had been dealing with to get their story straight... The first words out of my mouth were interrupted by the salesmen who walked off and from then on I was angry, I mean he did this in front of his manager, interrupted a customer and walked off, who did not care one bit, and at that point I was done with the place I said some choice words and stormed out. The manager was just as bad as his staff. Talk about the wrong way to deal with a customer. Sonic Automotive who owns Honda West in Las Vegas needs to get a new team because that place is a joke and I own a business. I would be fearful if my mother or daughter had to go to that place alone.

Brandon N H Davis May 30, 2016

Scam alert. BUYER BEWARE. This dealership attempted to pull a yo-yo financing scam on us on 1/3/15. It's very simple, let me explain how it works: 1. They give you an amazing low interest rate (2.99%). You agree and sign the papers. What they don't tell you is ... the deal's not done yet. The loan hasn't been finalized. 2. Honda West calls you after you drive off with your car (days, if not weeks later) that the financing 'fell through' and the new interest rate is higher. 3. You get screwed. Either you agree to pay more or you return the car. That's the scam, and Honda West does this with approval from the management. The people I worked with: Jimmy in Finance and Shubao in Sales. Other dirty tricks Honda West tried to pull on us: Lie #1: Told us the lease buyout price wasn't negotiable. That's a lie. Source: help.edmunds.com/entries Lie #2: Told us the buyout price was $13500 and then offered us a payment plan of $310 for 60 months. Dude, $310 times 60 equals $18600. That's a $5100 increase and another lie. He told us the $5100 were 'taxes and fees'. Tax is 9%. Where the hell did the other $4000 come from? Lie #3: When I caught that the loan wasn't approved yet and that he was going to pull the yo-yo scam on my little brother the Finance guy told us: "Oh. All loans aren't approved prior to purchase." What the hell are you talking about? All loans are finalized prior to purchase of ANYTHING whether it's a car, a house, a condo, a boat, a student loan for tuition. All loan terms are finalized before a transaction or else why the hell are we signing papers? Spreading the word on every social media outlet from Yelp to Dealer Rater about Honda West's dishonest practices. The few hundred dollars they tried to squeeze from my family is going to cost them far more than that. If you're smart, you'll stay away from Honda West. If you're dumb, you'll buy a car from Honda West and end up paying as much for a Honda as a BMW. All we wanted was a quick, simple, and honest transaction but the people at Honda West have no integrity and no honor. You should have played fair, Honda West.

Bruin87 Jan 6, 2015

Went in to view a used 2012 Honda CR-V that we had seen online. The vehicle was brought around for us to test drive. As we walked out to the car with our salesman, another group of customers and their salesperson were coming in the door we were exiting and were gawking at the vehicle as if they'd never seen it before (reading the sheet on the side and peering inside to view the interior.) They were literally in the way and preventing us from entering the vehicle for us to test drive it. They finally moved and we took the car on a 2 min drive (exited the dealership on Pioneer Way, made a u-turn at the first break in the median on Sahara, made the next u-turn, pulled into the dealership) We had already test driven CR-V's at Carmax earlier in the day, so we just wanted to check that everything was running smoothly in that particular vehicle. Upon arrival at the dealership, we asked our salesmen to check to see how much they would give us for our current vehicle. He came back and said $3500. We laughed as Carmax had said they would give us $6000. He took the sheet and went to see what they could do, came back and said they would give us the $6000 and said he had mistakenly looked at another car that was the same make as ours in the system that was valued at less. Clearly a lie. We began the paperwork on the car - the salesman had taken the paperwork out of the 2012 vehicle and had the keys to the car on the desk and we had the final price for the car approved by the manager - we were there for two hours when another salesmen comes over and asks for the keys to the car. Our salesmen tells him its already been sold and the other salesmen says no, he's sold it and that the general sales manager has told our salesperson to give the other salesman the keys. After our salesperson tries to reason with the general manager, he says there is nothing he can do - the other people started the paperwork first - which was obviously a blatant lie. They literally would have had to start the paperwork in the 2 mins we were test driving the vehicle and our salesperson told us their policy was if you were selling a car, you had the keys and paperwork from inside the vehicle and when he went to get the keys to bring it for the test drive, no one else had them or was looking for them. It would have been fine if the other salesman had come over when we returned from the test drive and asked for the keys saying it was sold, but instead we wasted 2 hours of our time. The other salesman also said the people purchasing the car had come in three days ago and had test driven the vehicle earlier in the day, which our salesperson said was a lie. The general sales manager was also completely rude about the situation - instead of apologizing for their screw up (not realizing they were selling the same car to two different people - which they obviously knew) and asking how they could rectify the situation, he just kept repeating they had started the paperwork first and it wasn't his problem. We wanted to leave the dealership but our salesperson still had to the keys to our current vehicle (since it was inspected for the trade-in value). He finally reluctantly gave them back to us after another 20 mins of him supposedly trying to talk to the GSM. We left the dealer and contacted another manager to complain about the abysmal treatment we received. They clearly knew they had been in the wrong because they offered us a deal on a new 2014 CR-V which we foolishly took. I say foolishly because we chose to intentionally deal with people who clearly had no qualms about lying to sell you car. By far the worst car buying experience we've ever had. Would NOT recommend purchasing a vehicle from this dealership.

zerocares Dec 27, 2013

My wife and I went to Honda West Dealer to buy a new Honda, we were met by a Chinese salesman, he showed us a new Honda which we liked and bought, but we were there for almost eight hours waiting for the lady that finishes all the paper work before my wife was able to drive the car home that night, the dealer closes at 9:00pm, and we were leaving at around 9:40pm, by that time some of the lights were turned of already and one worker opened the door to let us out to the parking lot where our new car was parked. my wife put the car in the garage when we got home, and we left it in the garage for a whole week (7 days) did not take it out nor drove it because we were waiting for the documents and DMV, plates, etc. a week later, when we got the plates, we put them on the car, and my wife took it out of the garage for the very first time to the daylight, we took a closer look all the way around it just to inspect everything and make sure it was OK, but then we noticed that the floor mats appeared to be used and were brown in color while the car is gray, and the "hubcap" on the front left tire was badly damaged, it looked like someone at the dealer might have hit or rubbed that tire against something causing that damage, we then drove it straight back to the dealer to let them know, and to our shock and dismay they actually accused us of causing that damage to the hubcap and flat out called us liars, they refused to address the issues, and so we left, and then we contacted American Honda Motor President Mr. Tetsuo Iwamura, and his office resolved the issues amicably and professionally by replacing the one damaged hubcap with a new one in the box, and a brand new set of floor mats (front & rear) in the original charcoal gray color that should have been in the car originally. the new replacement items were issued to us by a different Honda Dealer not the dealer we bought the car from. We would not recommend Honda West Dealer to any one who is intrested in buying a car or even going there for a service. to this day, Honda West has never offered us an apology, shame on them

New Car Owner May 22, 2013

I purchased a 1999 Nissan Altima for my mother on 5/18/2012. When we got to the finance person (Jason maybe?) to finalize the paperwork, he asked us to sign an odometer statement. The box was checked that said something along the lines of "true mileage unknown". I asked why that box was checked vs. stating the actual miles and if we could go to the car and check the actual miles. He said "no" and since they did not know the history of what happened to the car before them, they could not tell me the actual real miles. So they must check that box. He also stated that he has to use the miles that are on the carfax, which the carfax showed no signs of odometer rollback or tampering. I remember that the car had 100,xxx miles during a short test drive and he wrote in 100,831, so I asssumed that he just ran the carfax and took the miles from the latest read. Then I asked if the odometer was indeed working and if he must check that box because they are just protecting themselves from not knowing if the car has been tampered with and he said yes to both. So I went ahead and signed. Well, I bet you can guess what didn't work on the car as I drove it home. The odometer. A few miles down the road (you may be wondering how I knew it was a few miles if the odometer wasn't working. Well, I just had to guess), I made it a point to look at the odometer, especially from the shady story that was made up by the finance person. It hasn't budged. I reset the trip meter and they read all zeros. They stayed at zero after at least another mile, so I immediately called Chris B., my sales person. I told him the story and he said he understood and asked what I think they should do. I said I really have no idea if the car has 200.000 miles on it or what. But that wasn't my biggest concern. My mother, who is 66, will be driving the car and will have no idea how far she will be driving and how many miles she has until the next service is due. She doesn't drive a lot and will have to guess at when to do an oil change, tire rotation, trans service etc. I think that a 66 year old woman should not have to try to manually calculate this. Chris then said, "So do you want to see if we can fix it or do you want to bring it back to get your money back?" He asked me this as if he knew what the options were. I said that my mother likes the car and would like to keep it if they can fix it. If not, she will want to bring it back for a refund. These were the two options that were presented to me. If these were not options, they should not have been presented. Chris said he would call me back after speaking to the used car manager. He called me back and said that there was nothing that the used car manager could do and that he would ask the general manager on Monday to see how he could help me out. He was very confident that I was gong to get taken care of one way or another. On Monday, Chris called me and said that the General Manager couldn't help me out one bit. I told him I need to speak with him. He told me he would call me Tuesday. 4:15pm on tuesday rolls around and I still have not heard from this general manager. I call Chris and then I got a call from a different sales manager, Ezra D. He wasn't the general manager, but he was a manager that was just very general. He told me that there is nothing that he could do. He ignored that fact that his employee lied to me and then offered to get the car fixed at his shop, at MY cost. He said that the law states that a car over 10 years doesn't have to have a working odometer. He also said that the internet said that the odometer was broken. I didn't find the car online. He said this as if I was supposed to have researched online before making a purchase. I then asked him if this was such general knowledge, how come the finance person didn't tell me it was broken when asked. I'm running out of room but the end of the story is that Ezra told me that there is nothing he can do and the GM still never called me.

tmo335i May 21, 2013

My wife and I drove up to the Honda West Las Vegas lot on Sahara in my 2002 Dodge Ram 1500 we own it outright. I guess the truck was not shiny and clean and they saw my wife and I step out of the truck the 5 salesmen who were outside drinking water and talking at the blue tables in front of the dealership took off like we had the plague. We were not dressed like we are rich, i had on shorts and a tshirt my wife had on jeans and a shirt. We went there to look at the Mercedes ML that they had online. We walked into the building and no one came up and said anything we stood about 5 steps inside the door and said wow no one is saying anything to us. I walked over to the receptionist who was busy talking to the other receptionist and when they were finished with their conversation she asked how can I help you. I told her we came in to see if they still had the Mercedes suv she said hold on and she called over someone and he passed me over to another salesman. I told him what I was looking for and he said he was going to look. He came back and said it was in the back then he came back and said he doesnt want to play games with me that they sent it to auction and he is sorry he couldnt help me he then got up and left with me sitting at the table outside. We truly felt like second class citizens in a strange land whom cater only to the rich upper class people. Little did they know that we had saved $20,000 and was going to trade in my truck to get a vehicle also that my wife's family is very political back where we are from her uncle was even the mayor and graduated from Harvard. Talk about judging a book by its cover!! I would highly recommend you visit another Honda Dealership in Las Vegas such as Findlay Honda Desert Honda etc. were hopefully the salesmen wont run from you. And to the Sales Manager you probably need to do a better job managing your sales team, they were out front smoking and left their water bottles at the table in front of the dealership. I know that this is not how dealership is ran because my mom worked for Honda for 30+ years so I do know the protocol. Thanks for nothing Honda West! The worst car dealership experience in my 50 yrs on earth!!

levelithi Mar 17, 2013

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