Great experience, friendly staff, happy with the deal thanks Ted

Excellent service

We did out research ahead of time and did the financial negotiations online. When we were satisfied with the price , we went to Honda West for a very pleasant experience. Antonio helped us out and Mr. Cheng was the person from finance who also worked well with us. Honda West secured a car from another dealership and we drove after we completed the paperwork. The Honda has a very smooth ride!

Service was provided in less than the time than provided. Excellent in my book.

It was a pleasurable one Joe was very professional and helpful

So fast, I didn't even get to read the paper.

Had a great experience with Honda West. They got me a great price and worked with putting any concerns I had to rest considering I was flying in from out of state to buy the car. Great job!

I am serviced by Kenny, and Kenny always has my best interest in mind. He'll find deals to save me money and make sure my car is taken care of. I highly recommend him to everyone!

Kenneth Franchek, asst Serv mgr was AWESOME as was Head shop tech Grant. Problem solved. Excellent cust service not fake. Grant taught me more about the car in the short time than Ive learned from the manual. Great Staff

Brought my 2016 pilot because everytime I step on the gas it started to judder. Talk to a guy name Doug, explain to me all the details of how they will get my pilot back into shape, the hours it will take to fix the judder, the diagnostics and etc. After a few hours Doug gave me a call back, told me how much I'm going to pay, when I got to the service, to my surprise I don't have to pay anything, Doug is a wonderful service person, you should have a lot of Doug! Very knowledgeable and nice person, I feel comfortable trusting Doug with my vehicle. All In all the people at Honda west from Doug to the cashier they are so nice!!!

Daniel helped out great making me feel comfortable and also being a familiar face. My salesman Bryan was great as well sharing stories of our experience. Thankful to have them help me with my purchase!

Customer service were great and Joe Paratore is an amazing salesman, if you need any help go see him. I love my new user 2016 Honda Accord EX and mileage is great for a very great price. I couldn't be more happier! Thank you Joe!

I remember this place, the staff are nice and very accommodating. The place is so tidy, reception area is well-ventilated. They have a great deals with the customers.

Friendly staff, gave me updates, and completed work on time.

Customer service were great and Joe Paratore is an amazing salesman, if you need any help go see him. I love my new user 2016 Honda Accord EX and mileage is great for a very great price. I couldn't be more happier! Thank you Joe!

Easy, quick, friendly!

Jacob Johnstone is exemplary. Very helpful in giving full detailed information about my vehicle. Thank you

PERFECT!!!

Joe was very friendly and informative!

Great experience ! Excellent service!

javier was wondeful,would recommend. I bought my car here

Always taking care of me. My service agent is honest and so helpful☺

Excellent.

Loving my new car! Waited on right away and made the car buying process easy.

Extremely genuine and impressive dealership..Honesty, courtesy and efficiency top priority in both sales and service....Refreshing indeed.

Honda West has a spirit of customer service that reminds me of the spirit I experience in Japan. It is superb.

Karla Gunther is the best. She help me a lot when I was scheduled for change oil and tire rotation and a free car wash and also about my ac she explain to me very clearly. Thank you Honda West.

Easy and fast and willing to work with me on my new car. Not at all what I was expecting to deal with.

I have been coming here for the last 5 years and they haven't disappointed me yet. Excellent service !!!!

I love the salespeople, especially dealing with Jilmar. The service department has also been fantastic. Karla, in service, is fabulous. We have bought quite a few cars from Honda West over the years, and we’ve always been impressed with the people and the quality of the vehicles.

You can never go wrong with full Service by Karla, I’m happy with her since 2012.

Jilmar Esperanza at Honda west helped with the purchase of my first new car and I was very satisfied. Love the car. Would recommend to others!

A small problem on my new Honda accord 2018 (purchased from Auto Nation Honda East) that took me back to Auto Nation Honda East 3 times (they still couldnt resolve it) was fixed on my very first visit to Honda West. I wish I bought my car from them. Thanks to the service team at this location 😍

First I needed a battery replacement which was handled quickly and efficiently with the help of Rigo Guevara. The next day I went to renew my registration. Since my battery had been disconnected the car failed at a local smog shop. Unknowingly I needed to drive my car at least 50 + miles before it would reset. I'd already paid a smog dealer to inspect the car and would have to pay again to get it re inspected. After driving the needed mileage Rigo said to bring the car into the dealership before going back to the smog shop and he'd check to be sure it'd reached the regulated mileage necessary to pass smog inspection. He went out of his way as a courtesy. It was very appreciated and I will continue to service my vehicle at the Sahara Honda dealership. This is what service is all about. Thank you Rigo! Diane F

Professional crew, timeliness and accurate workmanship. Coffee and pastry bar, great selection.. Thank you Honda West...

Lexus has best customer service but Shaun at Honda west in service is serious and for me to get in and out and job done right is essential.... Brian in sales here is also a good salesperson and I bought new accord from him

Excellent customer service! I was told my service request would take 45 minutes. The work was completed on time - I was impressed and happy!

Great customer service!!! Will definitely come back. Special thanks to Kelly who is very thorough in checking our car and updating us on the work progress..

Service man was polite, explained everything that needs to be done to my car, wait time good and give great customer service.

I came in for a smog check and they did a full inspection of my vehicle and even ran it through the wash. Few issues were, it took an hour for a simple smog check and my hood was not secured after I left so I had to pull over to resecure it. 5 stars for offering an excellent coupon for the smog check.

Courteous personnel, fast, and keeps me updated on what needs to be done to my car to keep it in good running order.

Had an appointment with Karla at 7:45 and she took the car right in the shop and worked on it. Like the fact that Honda West is on time with great customer service! The waiting area has a variety of drinks and snacks available also. All my car needs were taken care of! Will definitely come back here. 💯 % Satisfied!

Excelente servicio.

2nd Time purchasing a Car with Honda West. Sales people are knowledgeable and Low pressure. And of course being a Honda you cant go wrong very reliable cars! A special thank you to Jilmar Esperanza who took the time to understand my specifications and get me best deal possible.

I was pleasantly surprised as the process when I went in to buy my new Civic. DBest was very helpful and polite.

Very nice people. They will rip you off, with a smile on their faces. If you don't care about paying more for a car than it is worth, go here. I gave them five stars because they have really good free coffee.

Fantastic service Very reliable.

If your looking for a new Honda or even a pre-owned vehicle this is your place to buy. Jilmar agreed to a very fair deal well below the MSRP. No going back and forth to sales managers. I told him what I though was fair for myself as well as Honda West. He said let me make a call. Done. I was in and out in less than 2 hours!!!! No BS here. The sales staff have private cubicles so you can haggle your deal in private. For example I went to one of the other large Honda dealers first. Mistake. What a slaughter house!! They line up potential victims right out front. No barriers just tables and chairs like a school cafeteria!! I was looking at at MSRP of $36,295.00 at the other dealer. The sale associate comes back with $44,900.00 OTD total. Really??? Not to mention the sales staff knew very little about the Ridgeline and it's features. Dis isn't a Ford GT for crying out loud!! To sum it up just if you want to be treated like a human with some intelligence by-bass the other dealers and head straight to Honda West. You wont regret it!!! Just like to add if you don't like a lot of BS and want to be helped a top drawer sales associate ask for Jilmar! He'll tell it to you straight. I don't think he's the type of sales associate that would steer you wrong.

Their service department has a world class customer service, I had an EXCEPTIONAL service experience, 100% satisfied!

Fast, courteous service! Many Thanx!

Very helpful and patient. Will use him again.

Fast and friendly. What more could you want in service?

Fantastic purchase. Roberto is a great salesman. He took his time showing us all the car details. He worked the price into our budget. Make sure to ask for Roberto!

Great experience, Bryan Martinez was excellent, easy deal, super fast. Thank you.

Took great care of me when I had an emergency with a tire. They always do a terrific job and will always have my business. Thank you, Honda West!

Overall great experience!

Always excellent! Great services

Honda West handled all of my warranty issues and recall issues quickly and thoroughly and sent me on my way with a shiny clean car working better than it was brand new. Thank you!

Honda West consistently provides affordable, quick, and most importantly, reliable servicing for my 2015 CRV.

I used their Service Department to get some recalled parts replaced. Professional, friendly, and efficient. They even offered a shuttle transportation since I didn't know I'd have to leave my car overnight. I'd use their services again. Thank you to Rick, Carla, and the rest of the Honda team.

Kenny is the one who helped me for my oil changes 2 days ago. He is very friendly and helpful! I love everyone here at Honda West!❤️

Found vehicle online and picked it up. Antonio picked me up and had all paperwork ready. It was simple, pleasant and fast. Couldn’t have been more pleased.

Review for the service department: the CRV was acting up and was having issues starting. Brought the car here to get checked out and it turned out to be the battery. Since it was still under warranty, they replaced it. Batteries going out less than two years in vegas is normal. Glad they were able to get me in and out within 1.5 as a drop in.

Love it at Honda West. There Service Department is awesome.Personnel is courteous, friendly and knowledgeable. My appointment was on time. What service was needed was explained thoroughly and then performed in a timely manner. I was in and out in about an hour.

Great service. Recall service was quick and completed sooner than estimated time.

We recently purchased a new Honda-CRV and subsequently decided to put in the rear seat covers because we have dogs. After making the decision we were able to set up an appointment the next morning. We were greeted by the service advisor who explained the costs and what was involved. I waited for the car, and the service was done in less than the expected hour. The seat looks great and the seat covers are doing very well.

Excellent service

best place to buy Honda, best place to trust sales people

Great service and made buying a car a very quick and simple process

Pretty good service. I had a great experience.

I was met by the service manager, who promptly and efficiently checked me in, provided me with information on what and how things would proceed. The entire service was handled professionally and very quickly.

Very friendly and prompt service. Carla was Wonderful.

Staff have great very friendly Darryl Best my sales associate was as professional as possible How process ran as smooth as possible

Super great Service! Javier was welcoming-professional and explained to me the things I need to do to my car 🚘in detail, l never felt pressured and I’m definitely going to go back to do all the things I need to do.

Honda's are the best.

Best car ive ever owned filled up the tank with 30 dollars and went from las vegas to LA and back

Great, fast service as usual!

I recommend Honda for all the services they offer. I bought my car and I get it serviced here also, they are always helpful, friendly and professional .. great service.

Love this place. They always take good care of my Honda. Give Cameron a RAISE!

They took me at my appointment time and it was less time than the told me it would be to do my update on my CRV..

I recommend EVERYTHING! From the quality of service to the ease of leasing my Honda, I love dealing with Honda West. Carlos Avila provides nothing but the BEST customer service! This is my 2nd lease, and I would never go anywhere else. Even the maintenance department is always friendly, efficient, and makes sure that the vehicle is well taken care of, including a free car wash with an oil change. Thank you!

Took my 2018 civic for oil change,to much oil was put in , to much oil can damage the engine,had to drain it myself.

A++++++ Shaun was my rep. With excellent customer service . Thank you.

Treated so well. I felt like I was the only customer at Honda West. Everyone there was so respectful and kind. Plus the work on my car (had a brand new Civic tinted) was done extremely well. I recommend Honda West to everyone. And I LOVE my new Honda Civic!!💕

Recall service performed in a timely and professional manner.

Excellent service. Paul Olaviski the service representative who help me was very helpful, nice and courteous both on the phone and at the service place. He explained everything to me what to be done. I’m very satisfied with the service rendered to me. Thank you.

Pedro was very professional and he suggested tire rotation since it wasn't done on the last oil change. People like him are the one who bring us back to Honda west. Thank you pedro.

Facility is what you expect from a top rated product line. All employees were helpful not despert or pushy.

Great customer service. We were in and out of the quickly.

very fast and efficient service department. Javier took care of everything I needed and he is a cool guy. 5 stars

Excellent service by well experienced workers they treat me like family 👌

Brian Jimenez was great, very knowledgeable, explained everything, great customer service

The staff was very friendly and helpful!

Great customer service. My service rep. was Pedro. Replaced my battery at no cost, it was less than its warranty. Also replaced defective air bags. Recall. A lot done, very reasonable price. Thanks

Karla from Honda service is great. The service she provides is one of the reasons I continue to get my car services there.

Wonderful

Pedro Garcia was excellent and professional. Will definitely return and recommend.

Josh was amazing! He was very honest and helpful, he didn’t make me feel pressured to buy a car like most salesmen. He solely was concerned on my needs for my new car purchase! Definitely going to see him again for future car purchases, and I recommend everyone to see him at Honda!

I have dealt and purchased cars in the past from this dealer and personnel, and each time, they have exceeded my expectations, which is why I continue to do business with them. Very professional and listened, and patient.

I recently went this past friday with my family and I had no intention of getting a car that same day but I was enlightened with all the new features of the 2019 honda civic. Bryan was super helpful and informed us of everything. Thanks to him, I have a brand new car!

Buying a car over the years has been more of a hassle than enjoyable. Honda West made it easy. I was in and out in 2 hours with my beautiful 2016 Nissan Maxima. Thank you Jonathan Warner for FINALLY giving me a great car buying experience. I will defiantly be referring family and friends in the future. Thank you again!!!

Excellent service....everything explained well and done quickly

Shaun at Honda West ,as expected delivered excellent service! Easy to set up an appointment for scheduled maintenance. Highly recommend .

Pedro at Honda west is very knowledgeable and helpful. Pedro is very good on keeping is customers happy. Very good customer service!!!

work performed and recommendations for other work was good. However, 3 hours to change a faulty gas cap was unreasonable to say the least. I waited for the the results of the inspection for2hours and finally had to ask what the prognosis was. was told a faulty gas cap and it took an additional 45 minutes to complete the task. waiting time, 2hours and 45 minutes. unacceptable

I came in to get a new car & the people were very nice & helped alot with finding the perfect car for me.

Cameron at Honda West Service was very helpful. He spotted the problem and then got it fixed quickly. He kept me up to date along the way. My old car is now running like new. They're always fast to get us in and provide a shuttle and even a rental car if there's a delay in getting your car done. Great service, have been going there for years and our two old Honda's are still running great.

Everyone was very polite and the whole process was efficiently handled. We want to extend a special thank you to our salesman, Mr. Sam Sung who took extra time to explain to both my wife and I how everything worked!

Had to get a reliable car quickly after moving to the area for work and I was impressed with the service here! Ted really helped me find something in my price range. Highly recommend this dealership!

I have Honda Civic Xl is very good car never see my life . , save gaz and different think . I love Honda .5 🌟.and Great costumer service, clean and everyone is really friendly . Good job for everyone.agin thank PEDRO ( keep some energy.

This place is simply amazing. I went in as a first time buyer, and it went very smoothly. Everyone I talked with was very friendly and professional. I highly recommend talking to Ted, he is awesome. He helped me every step of the way, was very very patient and answered every question I had no matter trivial they seemed. The process was very easy and I'm very very satisfied with the car I got. 10/10 would recommend to everyone

The service and professionalism were impeccable. Everyone was so friendly and helpful, I wont go anywhere else but Honda West for my vehicular needs.

Very fast, friendly, and a very comfy waiting area.

Javior has great customer and ill be back again thank you

This was such a great experience! They were so quick and so friendly! Thank you!

Pedro was so great to me and with my car, he explained everything so well for me to understand. He gave a excellent honda service experience.

Got the job done in a timely manner. Kept me updated on the progress. Got me out as soon as finished.

Great service and very professional staff.

I bought my 2012 Honda Accord at Honda West and have been bringing it here for service since. Karla Guthrie has been my service advisor from the beginning. She is the best. She is knowledgeable, friendly, and above all honest. She tells me what needs to be done now and what can wait. I trust her which is the most important thing to me. I only needed an oil change this time, but she met me in the Service Area, wrote me up and approximately 45 minutes later my car was service, washed and ready for me to drive away. I will continue to drive nearly 45 minutes to Honda West for service as long as Karla is there. Here it is, nine months later and everything I said then is the same now. I drive a long way to take my car to Honda West. I trust Karla and the mechanics. January 2019- Well for the first time ever, my check engine light came on while I was driving and my car began to sputter. Of course it was late afternoon at the busiest traffic time. Called triple A and it took 2 hours for tow truck to arrive. We asked that it be towed to Honda West. Next morning I called Karla and she found the car and the paperwork and said she would get the mechanics right on it. She called about an hour later and said it was two oil rocker switches that had stuck in the open position (whatever that means). I have an extended warranty on the car from Honda and Karla said it was covered 100%. Karla called a few hours later that my car was ready. When I arrived my car was washed and ready. My review is still 4 stars because of Karla.

My Service Advisor Javier Muccigrosso at Honda West is very knowledgeable and professional in helping me keep my 2013 Honda Accord running in tip top shape.

I recommend Honda West because their staff are very friendly, honest, and willing to help you - they are not just out for the sale. My husband contacted them (along with the other Honda dealers), and Tina at Honda West gave him the lowest bid. As we were on a tight budget, getting the most reasonable price was important to us. When we went to the dealership to look at the cars and test drive them, we were helped by Sergio Aldaba. He was a very sweet young man and he made the experience much more enjoyable. He treated us with respect and was very personable. 😊 We finally bought our van there, because they worked with us to get the lowest price possible. I highly recommend Sergio as a Sales Consultant. I don’t see where to give a star rating, but I give it 5 stars ⭐️.

Jillmar Esperanza made our visit very comfortable and easy. We never have made a purchase so, quickly.

PEDRO GARCIA was my service advisor for the past 3 visits with my 2016 Honda Pilot, he was great to work with, gets my vehicle worked on quickly and done well, as well as making sure it gets a complimentary car wash (which I always want too!) he knows his clients and their preference and updates and follows up on the status of the vehicle and making sure he asks me before proceeding ahead with certain job orders. Thanks Pedro!

Great work and great customer service ⭐️⭐️⭐️⭐️⭐️

I made an appointment for routine oil change. The appointment went smoothly and the service was exceptional.

I am one of those people that dreads the car-buying process, but it was time to replace my old car, and after a lot of research, I had my eye on the 2019 Honda CR-V. Much to my surprise and delight, the whole purchase experience at Honda West was painless. Tina was great about providing me with online info, and Jilmar in sales was extremely helpful during my test drive, decision-making, and paperwork. He answered all my questions, gave a great orientation on the many features of the car I was considering, and never made me feel pressured. I left there with the car I wanted, at the price I wanted to pay. Would highly recommend the CR-V, and would recommend Honda West as the place to get it.

Got the job done in a timely manner. Kept me updated on the progress. Got me out as soon as finished.

Copy I am one of those people that dreads the car-buying process, but it was time to replace my old car, and after a lot of research, I had my eye on the 2019 Honda CR-V. Much to my surprise and delight, the whole purchase experience at Honda West was painless. Tina was great about providing me with online info, and Jilmar in sales was extremely helpful during my test drive, decision-making, and paperwork. He answered all my questions, gave a great orientation on the many features of the car I was considering, and never made me feel pressured. I left there with the car I wanted, at the price I wanted to pay. Would highly recommend the CR-V, and would recommend Honda West as the place to get it.

Miss Huerta was wonderful. I was in a very bad car accident that lead to me having to get a new car. This is my 5th Accord. This was by far the experience I had in either leasing or purchasing car from Honda. Everyone I dealt with that day were very helpful. Thank you to all.

Charles went above and beyond to find the exact car I was looking for. I spent a lot of time there deciding what car I wanted and never did I once feel pressured to make a decision that wasn’t my own. All the staff were friendly and honest. Thank you Honda West!

I had a recent oil change. They told me before they started it was time to change my oil filters. When it was done they said they didn’t do it as it wasn’t needed. I appreciated the honest

Friendly fast service. Thanks

Great costumer service, clean and everyone is really friendly

My Service Advisor, Rodrigo (Regal), was very cordial and professional. He was very attentive and thorough in addressing the maintenance of my vehicle. Rodrigo is truly an asset to not only the Service Department, but to the Honda West dealership in general. Thanks for the excellent customer service!

Customer service was excellent. Everyone was really kind and we all felt welcomed. It was the first time my sister and I purchased cars so Bryan was very helpful and patient. He explained everything really well. I would highly recommend him and it was nice to meet him.

Fast Service! In and out for an oil change in under 20 mins!

Outstanding work by Service Advisor Javier Muccigrosso! Thanks again Javier.

Great job! In and out fast. Thank you all.

Trent in parts has been great. He helped me get the parts I needed through email and very professional when I came to pick up parts. So if you need genuine Honda parts go see him.

Pleasent experience, helpful and courteous of our time.

Everything was great, they were fast, car running beautifully, and great customer service.

Karla, my service go to at Honda West always looks out for my best interest in my services. I really like that I get the same service writer every time as they better know what has been done. I have not had to wait more time that I thought necessary. I have been pleased with Honda West from the day I started looking for my new van until know. It has been my best experience overall and I have been driving over 40 years. Thanks for the great work and I will see you on my next service.

I went in last week for routine maintenance... Javier the maintenance specialist was most attentive. Wait time took a little longer but I didn’t have an appointment so 2 1/2 hour wait was decent. I mentioned about a squeaky belt like sound.. took them a while but they figured out it was water pump and pulley that needed replacing before it completely went out. Thanks goodness for extended warranty it was replaced free of charge. Ok the employees are very attentive, friendly, and always with smile.

good service friendly people

Nate was not pushy, he was very friendly and straightforward. They adjusted to the payments wanted and washed and gassed up the vehicle. I would come here again if I needed another vehicle.

Quick and great service.

We were assisted by Shaun, who was exceptionally courteous, and helpful. We will definitely keep Honda West (Shaun) in mind for our next Honda maintenance service. Good job, Shaun.

I've bought 3 Honda's from Honda West including my new 2018 Accord Sport. The sales department, finance and the service shop are highly reccomended. They've been taking care of me and my family for years. Thank you Honda West. We'll be back again for our fourth Honda soon.

Fast and excellent service done by the service department!

very professional service.

Always getting good service from Honda west !!

It was a great experience. All the staff are friendly and helpful and the services they provide was great. I would definitely recommend this place to all my family and friends.

People are very nice and friendly. They really know what they’re doing. Thumbs up for this place and crew.

Very professional friendly employees and service is excellent!

Great and fast service

Great Customer Service!!! First time going to Honda West and had an excellent experience. Pedro the Service Tech was awesome and he explained everything. The service was excellent. Pedro was very helpfull when I got a low pressure light and he replied thru text and got me to reset/calibrate the tire pressure sensor. They provide excellent service.

Adam made selling my car easy. Thanks sir

I dont have an appointment, but was immediately attended by Pedro who was so kind and helpful.. he even arrange my courtesy drop off ride to the place i chosed.. fully satisfied with the services rendered.

It was a great experience .The man was so nice!

My experience was met with high satisfaction. Thank you, HondaWest!

Lugar perfecto para adquirir un carro, con un gran servicio al cliente todos y cada de los empleados en particular Bryan Jiménez (sales consultant). que nos atendió muy bien aclarando y respondiendo a todas nuestras dudas y preguntas!! servio profecional!! we are so happy with our new car! thank you Bryan Jiménez.

Jonathan made buying a new car painless and fun. It was a great experience. Thank you for being awesome. I love my new car.

Outstanding and fast service! Ken was great in helping me with my car service!

Top notch! My service guy Kenny is awesome - I go to him every time.

Karl In Service and Salesman John W are both outstanding

Great service and fast.

We were very fortunate to talk with Avery the sales rep. He was very professional and very honest while we were doing all the negotiations at Honda West. He made the process with a very simple, honest expeditiously approach. Thanks Avery and continue doing the STRAIGHT and HONEST work you did with us. Wish you a very prosperous and successful year. You deserve it !!!

Always great service. The service advisor Pedro went above and beyond as well as exceeding my expectations. Definitely recommend him for all future visits. Fast service 💯💯💯

It was so easy to get a car. Shubao and Tim are really the dynamic duo to help you get a car. I walked in with a feeling it was going to be hard and then I walked out surprised on how easy it was to get my vehicle. Thank you so much Honda West!

Great employees! Always receive excellent service. Purchased four vehicles here~ All service has been done at Honda West!

Honda West did everything I would hope a dealer would do for us. They were great with a pleasant and detailed, non rushed sales pitch. I am 70 years old and was an outside sales rep for a career and went through a lot of cars while driving over 2,000,000 miles. FYI - This is my 11th straight Honda. Honda's go for over 300,000 miles every time for me.

Good and speedy service,...they always take care of my vehicle....kenny (my service person) was knowledgeable and helpful. I will trust and rely on honda west for my vehicle maintenance services from now on...

They have excellent service.

Service was great and really fast. Thanks!!!

I've never had a bad experience at honda west. Getting a new car wasn't much of a hassle and they changed my oil in 45 minutes or maybe under. They are always very kind and accommodating, I highly recommend them.

A big thank you to Sergio for helping my daughter and I get into a nice 2015 Jeep Grand Cherokee. It was a pleasant experience from the moment we walked in, to our final moments signing off with Mike in Finance. And, thanks especially for all the accommodations for the little one during our time at Honda West.

I am an out of state buy, from Utah. The internet sales staff was very helpful, they gave me suggestions that helped me to feel very confident and secure in this transaction. Salesman Sergio Albada was awesome. He spent the entire day with me form the test drive to the financing and sales contract. He also kept in touch with me thru my log drive home to Utah. Awesome dealership, Sales group and Finance team.

Good service, straightforward and met my expectations.

Paulina was helpful and knowledgeable, we bought our new Honda Pilot with Paulina's help and the finance manager was awesome (Chris). Looking forward to see you guys again in the near future to get my new truck...

It was Very nice customer service and fast service was wonderful and I used this dealer over 13 years and I am happy to go back all the time for my cars

I went for my CR-V oil change, they checked out what services I need to do with suggesting. They told me it would take 45 minutes but it less then 30 which was fast. Good.

Love bringing my Honda Civic here for any type of maintenance, the staff is super friendly and very efficient.

Just leased a new 2019 Honda Pilot..loved it. I went to 2 other Honda dealers before going to Honda West. I wish I had gone there first. I received the best deal for me and customer service was excellent. Thank you to all the staff members that helped me get my car specially TJ Smith.

Our person Alex was terrific. Best car shopping experience we ever had.

Paulina was an outstanding sales person. I had been considering purchase a new car for more than a year. When I came in I told her what I was looking for and what I did not like about my current vehicle and she said I should take a look at the CRV. When I did I realized it was EXACTLY what I had been looking for and I am the most excited I have ever been about a new car. It is perfect, thanks to her insight!

Great staff and many great cars

Went to where I purchased the car because they sent me a good coupon. I was in and out quickly. They had a nice coffee/expresso/ hot chocolate machine. Plenty of seating to wait. I supposedly got a carwash but it doesn't look like it! Close to the house.

i’m always confident w their service. Javier is great! from Francisco the driver , to Javier our service agent. you know you r in good hands. The manager steps in and makes sure you leave happy too.

Absolutely the best customer service I have ever had.what a great experience.

Friendly, honest service manager - Kenny Franchek.

The service is great and did not wait for a long time. Pedro is assisted me very well, so i definitely recommend Honda West for my friends.

AMAZING, and easy experience. no hiccups or mishaps everything was handled in a professional manner thank you Mr Antonio Jackson of Honda West in Las Vegas you rock!!

Excellent service

What a fantastic sales staff Roberto and Robin were, this was a great experience

Always receive excellent customer service. Work is completed in a timely manner. Car wash is always an extra bonus.

It wasn’t an easy fix but they stuck with it and got it done in time for an important trip we were taking. The car passed smog inspetion and works fine. Thanks to Pedro!

We purchased our vehicle from Honda West a few months back. The windshield cracked recently and my service advisor, Kamanu Kajiwara, and the service director, Brian Haffey, checked to see if it would be covered under the warranty and took care of it. I had spoken to Harmony Rush on the phone and she got me in before closing so they could inspect the windshield. I can't say it enough how much I appreciate their help with my car and how easy they made it for me.

Excellent fast accurate service. In and out for an oil chug. Smooth

THE Honda dealership in Las Vegas. See Paulina, a really nice person and super easy to work with. Great people and an easy place to buy a car. NO HAGGLING! Honest pricing up front. Go there for your next Honda.

Excellent Customer Service at this location! They take care of their customers.

Just came in for an oil change and tire rotation and I was in and out in great time.

TJ was extremely helpful, and was very kind. He was patient even though it was getting late, and made us feel like we were making the right decision buying a car with Honda. TJ was knowledgeable, friendly, and made my family feel welcome. He is a model employee, and he made the experience enjoyable.

Quick efficient, Pedro explained the service process very well. Knowledge concerning my car and the requirements for service. Friendly and professional! Highly recommend this dealer for purchase or service.

Service was fast! Excellent job!

Always excellent service, they know what your Honda needs!

Jilmar Esperanza was our salesman. Jilmar was very knowledgeable, professional, and accommodating. Jilmar was very friendly and patient when it came to explaining the functionality of our vehicle purchase. We were very fortunate to have Jilmar as our salesman.

Pedro and the Service Dept. team put the Merry back into my Christmas this month. The team at Honda West will go the extra mile for loyal customers, such as me, and care about my car service experience. This means so much more than making a buck and I respect them for it. Thank you for making my Christmas a merry one!!

Positive & delight experiences working with both sale and management.

Pedro from Honda West was excellent. He was friendly, good to talk with, and provided me with a discount on my oil change. Would recommend coming to this location for any service. 10/10

Brought my wife in to just “look” at a new Honda , she was kind of nervous going to a dealership ...she haven’t been well and has not left the house or driven for almost 4 years. So to my surprise she loved the car, so we decided to purchase it. Greg and Gordon did a fantastic job .... none of this back and forth nonsense and none of that “my Manager” b.s..... we reached a price that I and the dealership were happy with in a pretty quick time and bought the car...... I can’t explain or they will never know how the way they treated us and how personal they were meant to me... My wife is so happy .... I haven’t seen her smile like that in over 4 years. she felt safe and comfortable and not stressed ..... I pray now that she drives the car.... thank you to all of you that were involved in the transaction. And special kudos to Mike the finance Mgr. ....thanks for the laughs in your office and professionalism... you have customers for life.

I took my vehicle in to Honda West to have a recall repair done. The man, Kenny, who helped me was great. He took the time to check over the whole vehicle to be sure there wasn't any other problems, and he had the car ready for me in a very short amount of time, as promised.

My new service advisor, Jose Pichardo, was so kind and helpful when I took my vehicle in for service. The shuttle driver, Edwin, was prompt and courteous as well. I’m pleased with the service level and confident with vehicle repairs and maintenance being done at Honda West.

Leased a brand new Honda Civic from Honda West. Antonio was very helpful and exceptional with his customer service and knowledge of the product. The entire process was flawless from picking a vehicle, all the way through the signing. I will recommend Honda West to all my friends and family and will be back for all of my service and future purchases. Thanks again Antonio!

Just the best Service Dept. I feel very welcome and can relax and read while I know my car is taking care of.

We leased a 2018 Honda Accord and we were very pleased with the honesty and integrity of our sales person. The whole experience was very fast, painless and our salesperson worked with us on our schedule. All in all it was a positive experience.

I repeat: Excellent customer service. I only suggest that you allow appointments and consultations online but in Spanish. José attended me professionally. I would like to return and be cared for by himself.

Always excellent service!

Kamanu was very helpful and did a great job checking and fixing all the problems on our CRV. Thank you also for the courteous service.

awesome service! my go to place here in vegas.

I hate buying cars, but Antonio and their haggle-free policy made it easy in comparison to prior purchases. (I do think the paperwork could be more streamlined. It shouldn't take longer to sign than it does to choose the car.) Overall, very happy with my Odyssey purchase.

Getting my Honda services at Honda on West Sahara was a great experience! They are super friendly fast and efficient! Thank you

This is a convenient location and a nice waiting room the service did not take long and the employees were very professional and friendly the coffee machine is great the place is very clean and comfortable while waiting I used to go to Findlay Honda for service but this location is much better and closer to my home and work just want to say thank you guys for your help your awesome

Honda West is the best. We bought our Pilot and it’s a no haggle excellent experience. Had our oil changed today and was in and out in 20 minutes and car was washed. I asked what is needed next time oil change is due and they didn’t up sell me which was nice. I highly recommend Honda West and Pedro in the service department.

Great customer service.Everyone from Honda West made me feel so welcome. Fantastic place to buy,repair and do any business associated with cars. Highly recommended.

Quick and effective

I am very satisfied with the customer service rendered to me special mention to Pedro of Honda West. He is very knowledgeable and he sees to it that everything will be good to go when you leave the branch. Kuddos to this team. I recommend this Honda Service Center to all readers here. You will not go wrong.

Very Friendly staff outstanding customer service.

Very professional, very helpful and very kind.

Friendly staff and good customer service.

Honda West is the best car dealership . I was really amazed of their services . Special mention to Ted Trevino the sales consultant who is so great and did anexcellent job. Thank you Honda West!

First rate. My agent was very, very professional and helpful.

I have been a Honda customer for more years than I care to count!! I have been purchasing Hondas since 1994. When I visit Honda West, I have always been more than satisfied with the buying process, the quality of repairs, the facilities, and the ease of having their van take me home when my car needs to stay in the service department for several hours but most of all the customer service I always receive from Karla G. She is caring and has the patience to always explain things to me and makes my service appointments with ease. If I need to leave a voice message for her, she never fails to return my call promptly. I'm never disappointed with Karla and Honda West.

I was very happy with my service, Pedro was great, took good care of me. I was in and out very quick. thank you again

Like the title states, Honda West went above and beyond. Excellent experience from everyone. Would recommend them to all my co-workers and friends. Outstanding!

5 star Thank you for the great service! Kenny was great! We always take our Hondas for service here and never run into any issues.

Carla was a great representative and was very helpful and courteous!

Honda West always provides a great service, and I’d never trust to anyone else with my car!

Good thorough customer service follow up and accommodations

Pedro at Honda West was incredibly friendly and helpful and went above and beyond to make my car service experience a great one! I live by the Henderson Honda but drive to Honda West because of the excellent service I have always received here! I won't take my car anywhere else and always recommend to others. Thank You!

Great customer service. The staff is quick and friendly. Fair pricing on all services.

What a phenomenal experience, thank you Pedro for all the help servicing my car!!

Good and knowlegable people at Honda West.

Karla in service is the best

Went in with a dead battery with out an appointment. I ask to have it replaced and to check wheel balance on recently installed tires from this company. 40 minutes later I was done and on my way. Very fast and efficient service done professionally.

Again great and fast service at Honda West

thank you Bryan for making it happen! I now own my dream car. loooove my Honda Odyssey

I took my 2018 Honda Pilot for an oil change, and they did a great job. Staff was very friendly.

Oil and filter change plus some troubleshooting for noise. They also discovered a burnt out brake light which they replaced. There was no charge for the troubleshooting. I am very satisfied with this visit.

Courteous, delivered my car on time in the work was very well done. I will go back again.

Had an amazing experience once again at Honda. Quick service, friendly staff. Thank you to Javier in the service department!

I went in to Honda West to look at their sedans, with the intention of buying, if I found the one that was right for me, and I did. I had my eyes on this certified pre-owned 2015 Accord that had everything that I had been looking for in my next car. It was good on fuel, had this Eco option that saves you even more on fuel when you drive, low mileage, sunroof, dual control ac/vents and a rear vent for the back seats, a side rear camera and even a right side camera on the side mirror when gives me extra visibility. It has so many awesome features. The sales person Sergio was cordial. He wasn’t pushy about the sale. I asked for a test drive and invited us to come back in and sit down and talk more about what I thought. I knew I wanted the car but wanted to see what they could do for me in terms of the overall cost and monthly payments that would meet my needs. And they worked with me to get me that. I walked out of Honda West feeling very good about my choice and my purchase. I appreciate the help with the financing that I got from Alex too.

Great experience with a Honda repair expert answered all my questions and even gave my car a complimentary car wash

Karla was great helping me with my car issues. I had some negative and doubts in the past but she helped me passed those things and put my trust again in honda west. Thanks to karla.

the staff was knowledgeable and considerate of your time. which we like.

Just had to say what a great experience we had buying a Honda at Honda West yesterday. Joshua was very nice and knowledgeable (28 years at Honda West) and the whole experience was quick and easy. Got a great deal, no price haggling, and everyone read happy. The whole thing took less than 2 hours. Highly recommend.

They are very detailed on their work and super friendly when I come in. When I go l usually see Javier he is very knowledge off my car, provides excellent customer service I feel I’m talking to a real person not a typical dealership person who tries to upsale.

I just purchased a quality used car from Eric at Honda west. He was knowledgeable, friendly (and easy on the eyes) and patient. He made sure my car was in tip top shape. I swear this car looks NEW. I’m so happy. I recommend everyone looking for a car to check Honda west before making a purchase somewhere else.........they were that good folks!!!!!!!

Amazing service definitely recommend Andrew Daye very professional answered all questions and we got the best deal

Excellent service and friendly staff. Didn't have to wait long to replace my tires.

I was so impressed with the service department at Honda West. I have a 2014 Honda Accord and had been having some issues with my car. I took it in and their service was impeccable. Specifically, Service Advisor Pedro Garcia was instrumental in coordinating the repairs and services they performed on my car that day. He was incredibly knowledgeable and provided me with the best customer service I have ever experienced at a car dealership or mechanic shop period. I was so worried about certain things that were going on with my accord and Pedro Garcia was able to help me with everything. I am definitely going back there to get more services very soon. I still have somethings I need to do to get it to 100% but Pedro gave me the confidence to trust in the service department at this dealership. My respects to Pedro Garcia and the entire Service Department at Honda West in Las Vegas. Thank you so much!

I went to honda west service center for oil change. A worker Daniel?! he is very kind and smile all the time. by the way, i purchase a vehicle from Ted

Robin and darryl were the best found car online. They helped me set up financing. very painless and great interest rate. Went to look at car and drove it home. Great service on the sale

Fast and friendly service.

Rodrigo in the Service Department always takes such good care of me. He always checks to make sure everything is checked & covered for any warranty items.

All good. The Service Advisor, Karla, always gives me good advice.

Good customer service, would go back again!!

Best service, fast and friendly.

Rodrigo is awesome so attentive. Very helpful recommend him always

Great service I want to thank Shaun my advisor and the technician for getting me in and out quickly

Great service and wonderful people

From our sales agent, Bryan J. who assisted us to get our battery checked and changed by Rigo at Service Dept...it went very smooth. The Service dept staff Rigo helped us get our battery checked and diagnosed. The waiting was pleasant due to courteous staff offering us drink and checking us every so often and giving us update on the status of the vehicle while it's being serviced. Courteous, polite, and respectful staff.

Greg Larsen is a super person to work with when purchasing a Honda! Thank you!

We had a great experience at Honda West. D. Best was our sales rep and he provided us with a great buying experience. I went by myself in the morning to negotiate the deal with him. Once we agree on all the terms I simply told him I have to leave to get my wife and kids. Unlike other dealerships that will try their best to not let you leave, Darrell simply gave me his card and my keys and asked about what time I would return. We came back that afternoon with the kids, they have a great kids area, finalized the deal and went on our way. Honda West has the best price in the area and we definitely recommend them to anyone looking for a Honda in Las Vegas.

Karla was professional and pleasant. My appointment was honored on time and I was kept updated. Great job.

I will always take my car to Honda west, they always done a good job for me, service representative Karla Cunther always made feel l’m VIP there!

Fast, friendly service for a great price. Love the free car wash!! Thank you!

I used to own a 2003 Civic and brought it here for all its services. Now I have a brand new Civic and I bring it here too. Why? Great service- it's that simple. The biggest reason ? My service rep. Karla Gunter. If it wasn't for her I'd probably be going elsewhere .

Pedro was very helpful!

Everyone was very nice and very helpful, will come back again.

Everything was excellent for my oil change and tire rotation

We had a great experience. Conrad, the gentleman who sold us the vehicle, was very friendly, knowledgeable and helpful.

Pedro was great...fast and efficient service

To simply state that my experience at Honda West was outstanding is not enough. This was my first experience with mechanic crew in Las Vegas and they were excellent. As compared to other shops, Honda West is the best. In my recent visit, I informed them that my Honda Pilot was shaking when I apply the brakes. Also, the Pilot vibrates when I drive on the freeway. They took good care of the repairs and ensured that the repairs were covered under the vehicle warranty. I have to admit that I don't know what is and is not covered in the warranty. I had no further worries. My vehicle now drives great. I paid good money for the repairs. Had I taken the vehicle somewhere else who knows what I would have been charged. Honda West's prices are affordable and competitive. On top of great customer service, I must say that their integrity and workmanship are distinctive. I would like to express my gratitude to Honda West's service team. My special thanks goes to the technicians who continues to provide efficient and neat work. Of course two thumbs up to Shaun and Rick, my service adviser. Also, two thumbs up to Brian their service manager. Thank you all for providing the best customer service, impeccable attention to details and efficient work. Your training and experience presented itself in more ways than one.

Javier did a great job

These guys ask what you want and help you pick out what you need. Antonio broke down each model I was looking at and helped me to understand the difference between them all and the advantage of buying a Honda.

Wonderful experience every time I go to get my oil change.

We got our car serviced here last week and the service was fantastic we didn’t wait long the price was good and they did a great job!

I have bought 4 autos here. I can buy a car anywhere, but the customer service I receive here is the best period. This is all accomplished because of Kevin Bushy the general manager and his team.

As a visitor & a first time customer of this dealership, i had a wonderful experience on how they took care of business. Great customer service & outstanding personnel not to mention the good amenities they offered while waiting. Thank you very much, Honda West.

Excellent service all the way through the process. I am a lifetime Honda driver, and I will always shop at Honda West!

My service representative always takes great care of my car

Had my car serviced on Saturday. Did have to wait when delivering my car, but was taken care of by other staff members till the tech doing my car came. He added extras to my service at no cost.

couldn't ask for better service. Javier took care of me . He couldn't have been more helpful and treated me like royalty. explained everything he did to my car . excellent!

Nice service fast and simple employees will explain all as you as you need

Excellent service with purchase and service crew. D. Best is the best sales person. Great experience purchasing my new Honda.

Excellent customer service rendered by Robert Beam. Very knowledgeable in cars

the service personal very kind . specialy rigo and javier . thanks a lot for the prompt service.

My experience has always been exceptional when I go to Honda West. Heather was so caring, professional and answered my questions.

Exceptional service. Javier showed great concern of my vehicle and answered all questions.

I made an appointment to get the oil changed and tires rotated. When I got there they were busy but it did not take that long. Heather came and checked me in. She was very pleasant and helpful. Whenever I have needed to have maintenance or anything else done on my car the people at Honda West have ALWAYS been courteous, professional and answered my questions. I would never go anywhere else. Thank you!

Honda West did a fine job very quickly when I had my car serviced on August 6th, 2018. The service people were very friendly and helpful. The facility was very clean and it was a pleasure to get my car properly taken care of.

After my car was done, it took another 20 min. for them to tell me my car was ready.

Shaun at services center has anexcellent attitude very professional. This was the second time he helped me.

The staff was so friendly and helpful. i love this place.

Buying a car over the years has been more of a hassle than enjoyable. Honda West made it easy. I was in and out in 2 hours with my beautiful 2015 Honda CRV. Thank you Kevin Bushy and Ted for FINALLY giving me a great car buying experience. I will defiantly be referring family and friends in the future. Thank you again!!!

We had a great experience purchasing a 2019 Honda Odyssey from Greg, Alex, and Ted at Honda West. We also traded in our old car to reduce the sales tax on the new van. Greg and Alex made the process super easy. Although we were there for a couple hours, our kids happily played in the playroom the whole time. After finishing the paperwork, Ted gave us an orientation of all the vehicle's features. He was very patient as I asked lots of questions. I left a CD in the car we traded in and Ted arranged to have the CD mailed to our house. We've also had service done at this dealership on a different car and our experience has always been positive.

Honda West just keeps amazing me couldn’t be happier

I was in Vegas for the weekend and my AC went out on my 2018 Honda Odyssey I called them they set up an appointment right away and got it fixed within a few hours which was awesome thank you Honda west

Service so fast and easy service was so awesome ��

I brought in my Honda Fit the next day after my car showed a 15% oil life and a wrench icon. It wasn't long before a service adviser approached me. I forgot his name, but was nice and kept his promise of how long it would take to complete the work and the estimated cost. I had several things to do that day and nothing had to be set back because my car had to go in the shop!

Jilmar Esperanza was a really knowledgeable and friendly salesman. He was able to work with me regarding trading in my prior car and getting me into a new civic hatch. The finance guy was friendly too. Congrats on the kid!

Our first service could not have gone better. All my questions were answered and we were out in no time at all!

I'm very pleased with Honda West. My service advisor, Karla Gunther, is the best!! She has assisted me with my car for years!

Overall great experience. Only one issue the mechanic forgot to reset the dashboard setting for my oil change which I did myself

The level of customer service was second to none. Really friendly and helpful.

Honda West has always worked with me to fix any problem. I recently had to get a new battery. I was in and out in less than 1 hour.

Karla Gunther assessed the service needs of my 2015 Accord quickly and explained them to me thoroughly. I waited while the work was completed.

Always love my Honda’s and the salesman we had was great. No complaints at all.

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I was pleased with the overall experience, but what really won me over was our service rep Marsha Wood. Super friendly and helpful. She even helped save us money by finding coupons for us online. We had a lot done but surprisingly done fast and affordably.

No appmnt needed for change oil...done in an hour..,heather is very professional...highly recommended five star..

I had an oil change. Everything was handled quickly and efficiently.

Honda West was quick and efficient. My service representative, Heather, was knowledgeable, friendly and went above and beyond to make sure my car was serviced properly.

Personable friendly knowledgeable service and responsiveness to needs. Feeling of confidence when discussing issues; feel that dealer really wants the best for you; that they care at all levels.

From the moment I walked through the door I was welcomed in by Joshua C. I could tell by his smile and vibrant personality that his goal was to be of any help possible. I was looking for a car that could help me get to school and work. He was able to walk me through step by step and narrowed down my options per model. He gave very clear details about each one and how they correlated with what I was looking for. After I made my decision, he carefully compared my budget with what he could do for me as a customer. He offered amazing service and was definitely genuine about it! No doubt the best experience I’ve had at a dealership and will refer all my friends and family to this great guy! :) Overall A++

I was greeted professionally. Unfortunately my VIN did not show up on the tablet right away. (I've already had 2-3 service visits at this store). Marsha took care of the situation and re-registered me. The oil change was quick. I was able to look into extending my warranty. It would be helpful if Finance had access to Honda owners, or the computers between service and other dept were available. I had to walk a piece of paper from one side of the store to the other. I don't think the car was washed. I didn't ask, and it wasn't offered. All in all, I was happy. I will go back to Honda for my oil changes, because other Oil change shops wanted to overcharge me for this basic maintenance (89$ vs Honda's 42$)

I was waiting for my car to be service, time past fast with good WiFi and confortable room !

Don, in the Service Dept. was very helpful during drop-off; he even asked the Honda bus driver to wait for me, while he checked my car in. He was extremely professional and explained everything that was done, upon pick-up!

Service is fast & efficient. Shaun is by far the best Service Advisor. I am impressed.

Fue muy agradable el servicio la ayuda y la información brindada la cual m llevo a tomar la decisión de comprar el carro gracias a Roberto y Yosbel por toda su ayuda estoy muy happy con mi nuevo carro y muy pronto volveré por otro

They took my car in right away even though they were close to closing and they fixed everything in my car without having to make another appointment for another issue i had. Such an Impeccable service!

Exceptional service. Rick always provides the type of service you hope to receive.....timely and efficient, with a smile.

We would like to say thank you to Andrew Staye for helping us out buy our 2018 Honda CR-V. We came in just wanting to see where we stand and next thing you know we ended up with a new car. Thank you Andrew for everything you did that day we really appreciate the help.

please vacuum car out after it’s been in for services and repair.

Very good service, very good customer service and was very amazing. It fixed my car. Service advisor was Javier Muccigrosso very good person

Technician will explain akl the things that neec to be done to your serviced car maje sure set an appointment to have a fast and convenient service great job guys

*****Final update: my ac is back up and running once again thank ypu ypu so much Brian Haffey for the help in getting my car back to normal and Joshua Madrid was really great and friendly. I love my car so much and am happy to have it back to normal *****new update. Brian has me schedule in the morning to get my ac fixed he has gone above and beyond to make sure everything is right. Part came in and repairsare scheduled. **Update: Brian the head service manager has been informed of the situation and is working on getting me the repairs needed. I bought my 13 civic brand new from honda west. Since i bought it my ac has not worked properly i brought it in multiple times while under warranty amd they just replace multiple parts tpnget it working momentarily as a band-aid. Well since June my ac has not worked and it is 100+ ° outside and honda refuses to resolve this issue. They want almost $800 because they claim its a different part however the same issue has been going on for years. This is very poor service and misdiagnosis. My ac should have been fixed while under warranty but it seems like they wait til the warranty is up to find the real problem. Im sorry but you just lost a customer. Very very poor service from the consumer standpoint

Friendly, thorough and professional. I always feel like I’m in great hands at Honda West!

They made it right and stood behind the product making sure the customer got taken care of. Good for you Brian Haffey and Honda West ! Honda West SHAME ON YOU! My son drove a Toyota and never had a problem. I convinced him to buy a Honda telling him it is much more reliable. He bought it brand new and after 2 years the air conditioner started to give him problems. Every time he came you band aided it and sent him away and now the warranty is up but it still isn’t working. You had no problem trying to sell him a new one and asked him to trade his in, why would he do that if you aren’t taking care of your customer. The GM is never available, Evan said call Honda, Honda says the dealership , no one calls back, really? It’s 113 out and you guys aren’t taking care of business. Who is going to address this????? FI we need to make this public to get a response or will you do the right thing?

Very Awesome Service and awesome Customer Service from Don from start to finishing of servicing my vehicle Thankyou again Don!��

Our service personnel is very accommodating. He accepted our warranty coupons even it is a weekend. It is a one-time privilege he said. He really tried hard to help us. Thank you!

Tina Wicker and her crew did an amazing job taking care of my vehicle. Excellent customer service!

I really like when I take my car into Honda. The people I have known for 14 years with them are just the kindest and most fun people I have known. From Karla my car rep to Greg Lawson my car salesman they show me and talk to me about everything I need to do to keep and maintain my car, and they car about me as a person. I highly recommend Honda West, they really make you feel so good.

They were fast, efficient, thorough , and friendly.

Very helpful with the entire process very knowledgeable about their cars overall great customer service

Jilmar was the best, from the time I built my Honda R to when I picked it up.

Sergio you're the best!! The sales associate was so accomodating! Thumbs up

I brought my Honda Accord EXL into Honda West on Sat. June 9th for an oil change. I was able to get an afternoon appointment on a Saturday, which is perfect for my casino schedule. My service adviser Rodrigo was friendly & helpful. The oil change was completed & my car was washed in about 30 minutes. This consistently excellent level of customer service, is why i always drive across town to Honda West, instead of going to the Honda dealership that is 5 minutes from my home.

When you can call the day before and get your choice of service appointments the very next day; you are told it will be an hour, and it's done in 40 minutes; you are prepared to pay more, and you pay less; when the service rep is so personable, you feel like they are a friend- I'd say that's a good business! Honda West for life!!!

Got the first time free oil change at the service department and it was fast. Everyone we came into contact with was very nice.

Excellent customer service from Andrew and Mike. Andrew the sale person and Mike the finance manager were both very knowledgeable with respect in selling me a civic. Both listened to my queries and gave me the right answers. No pressure whatsoever. Andrew and Mike were very professional. I would recommend this dealership to my friends if and when they need to purchase a vehicle. Thank you

Great customer service and follow up.

The staff is very friendly and care about your car, they explained each issue that your car have and what they can do to fix it.

Went in on a late Saturday afternoon because a shield was as hanging. They got that taken care of and let me know if other maintenance that my car needed. Explained everything in detail. Was done and out in 30 minutes

Jesus was fabulous! He made the whole process simple and I appreciate that. Thank you for everything!

Everything went good. And don was really great. He also got me discounts.

Honda West has excellent service. I recommend them 100%. They did a fantastic job on my Honda Fit The a/c is cooling perfectly in this 100 degree heat and I cannot be happier!!!

I love this place they always do everything right never have a problem at all hope my car keeps going thank you Honda

My visit was good,I was informed of the work I need done on my car

Employees are great they will help you with satisfaction on the cars that you really want.

Great service from Daniel! Honda West always provides customer oriented service. Highly recommend.

came in for a message light on dashboard was fixed

Great service from Rick. Honored all warranties!🙂

I have been dealing with this dealer since I purchased a car in 2007 and I love this place. I have been going to Karla Gunther for all of my service and she is so good that I do not care to go to anyone else! Karla suggested that I go to Jonathan Warner to sell me our new car and I was extremely satisfied with the way it was handled!

Shaun was super awesome!!! He made sure that all of my needs and concerns were taken care of before I leave. This is one of the reasons why I always keep coming back to this dealership!!! The people and the service are unmatchable!!!

I come to Honda West for all service on my Accord. My most recent service advisor, Rick Ream, was very friendly and efficient in getting the oil change, coolant flush and filter change done in less than an hour and a half. Great waiting room when you if you can't drop off. Don Meoli

WONDERFUL EXPERIENCE OVERALL WITH EXCEPTIONAL ASSISTANCE BY EVAN

I really felt like they care about their customers..best car buying experience ever

Jarek was great to deal with. He stayed in touch with me for a month prior to trading in my lease. While I was deciding to buy my car or lease up to the new latest model. It was a very pleasant experience.

Loved buying and servicing my car from here. Great experience

Great service friendly and explains everything if I don’t understand.

Easy, relax, comfortable while waiting for your car in service Excellent

I go by Maria willett I am very happy the customer service Carlos Avila provided to me he is awesome he’s customer service ethics is excellent he answered all my questions he help me from beginning to end when I purchase my brand new CRV

Thanks - the new space for customers is nice. Many options for sitting quietly or watching TV. Service agent was efficient, thorough and friendly.

Fast and friendly service; Rick was very nice, thorough and efficient. I didn’t realize how affordable oil changes are here and always assumed it was cheaper to go elsewhere. Will be bringing the vehicle to the dealer for now on.

Used Honda west service department for two years and I like it. Everything is made easy for you. I make make the appointment online, it is pretty quick service for under an hour if you are waiting, if you are not, they will take you home. The waiting room has free coffee and water. I like Mrs. Karla Gunther in the service department, very knowledgeable.

Best experience was in the market for a car for my mom for mother's day

Always come here for my oil change, karla is great, she knows what shes doing

This is the second used vehicle that I have purchased from Honda West. From the first time I spoke with an online representative to the final signing of the documents I was treated with courtesy, and respect. All of my questions were answered, and my salesman was very knowledgeable regarding the vehicle I purchased. I went in with a loan pre-approval, but the finance manager assisted me with finding an even lower rate through my credit union. They are truly superstars in their field and treat every customer as if they are the most important person in the showroom.

My oil change was in and out. With complimentary car wash.

My experience at Honda West and sales associate Jonathan Warner were very smooth and efficient. This is the second car I have leased from Jonathan and as long as he stays at this dealership, I will always come back to him. He answered all my questions I had in a 4-6 week period with ease and professionalism.

I've been buying Honda Civics at Honda West since 1994 well before they moved to this location! I finally bit the bullet and traded in my 2007 Civic LX for a new 2018 model. Jilmar was a delight to work with. Not hard core and makes you feel that time spent with you is an important part of his day!!

Bought a hard to find 2018 Honda Civic Si. They didn't have the car or the color that I wanted and weren't expecting one anytime soon. They searched and found the exact car that I wanted. They had the best pricing of any Honda dealership in the Inter-mountain West. I drove from Northern Utah to purchase this vehicle. I would go back to Honda West again!

Was looking for something that my father could get in and out of easy. Test drove the odyssey van and right away I knew it was the vehicle for me. The staff was excellent and super friendly. They have a huge inventory the hardest part was deciding what color van and interior color lol. The sales manager Ryan harper is the coolest person anyone could ask for. My buying experience was so easy and calm and they make you feel like home and cater to your needs. Even when the deal was done they even scheduled my first oil change and introduced me to the service department staff. I would highly recommend Honda West even if your not looking for a Honda they have a ton of used vehicles as well.

This place is nice and clean. Service is really on point.

Very pleasant, Karla Gunther always go out of her way to help me.

Carla Gunther is the best customer svc agent there besides my sales person Jilmar

Karla I’m service has been wonderful to me and she is great at answering all my questions

I purchased my Honda Civic in 2008 from Honda West. Its been great an I always go to Honda West for service. They keep my car running trouble free. Was there yesterday for an oil change. Great staff.

Great service can’t say more than that ,Dan was very helpful and attentive, thank you

Very satisfied!professional people!highly recommended!thanks Kenny of Honda West,Las Vegas.

Quick service for a warranty repair. Always a nice experience

Karla is awesome, she’s been my adviser for 5 years. All the staff is great

Everyone who works there are very nice and friendly! I love to go there

Staff is friendly and efficient and the facility is nice

Joshua Madrid is awesome! He has been so helpful with everything my Honda Pilot needs! He’s the best!

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Bought my first car with the help of Jilmar Esperanza at Honda West and loved the whole experience. He, and everyone else there, was super friendly , made everything simple and quick, and went above and beyond to make it a great experience

I had an appointment for change oil and I was in and out less than an hour. The service technician explained to me everything they did. I was very happy with their service.

Was in the market for a new car after my 2012 Hyundai Elantra got totaled in a car accident. Came in one day on a Monday just to see what was available. Carlos was extremely helpful with just about every question I threw at him about the 2018 Honda Accord. Long story short, I told him that their was one other dealership I would be visiting to see what other car manufacturers were going to offer and he was very cool about it. Two days later I come back to find out the sales price we talked about was the model I was interested wasn’t the same as it was in Monday but another sales representative named Jesus was able to honor what we talked about a couple of days ago. Neither Carlos or Jesus was pushy about selling me a car and helped me and my girl with whatever we needed throughout the whole process. By far the best car buying experience I have ever had in my life, will come back to Honda West if I’m in the market for another vehicle.

Antonio helped me with my 2018 Honda Civic lease. He was very personable, and not pushy at all which is my fear in car dealerships. He found the car and budget right for me.

Antonio at Honda West helped me with my 2018 Honda Civic Lease. He was not pushy at all, which is my biggest fear in car dealerships. Together, we found the right car and budget for me. I will absolutely refer my friends, family and acquaintances to Antonio at Honda West Las Vegas.

Rick was awesome, great customer service! He was very professional and informative, had my car ready in less time than expected!

Love my CRV!!! Made an appointment, brought my CRV in for its first maintenance check. was welcomed by my personnel advisor who was very nice and my car was checked, got an oil change and a bath in a short amount of time. All was great!!!

Love Honda west ! Carla is my service person and is awesome ! Will only come here . She returns my calls ASAP and gives me personal , warm , friendly attention when servicing my car.

I was out of there Quickly and the service rep. Daniel was very nice.

We appreciate the quality of service at this dealership.

Short wait time. Kenny is very helpful. The facility is clean and all the employees are very friendly.

Bought an Accord in 2007, never a prob. Kenny F/service dept are great - glad to be back!

Always excellent service.very happy with it. Friendly and attentive.

What an amazing experience we had here! We bought two cars in two days - while we love the cars, Davod was the best part of the entire adventure!

always Excellent service, very attentive and friendly.

Shiba Wang sold me my 2017 Honda Pilot. He was thoughtful, patient, courtious, and kind. I recommend Anyone looking for a great deal with superb service to go to Honda West in Las Vegas.

I had a great new car buying experience at Honda West of Las Vegas. I would highly recommend this dealership.

I love taking my car to Honda West. My service advisor, Daniel, was pleasant and thorough. Recommendations were not pushed, just objectively given. There waiting area is great too. Good coffee and magazines, even my 11- year-old likes hanging out there.

I came into this dealership with no intentions of buying a car from Honda because prior to coming here i saw a car i liked & wanted at the Dodge dealership but came here anyways just so i can tell myself i tried looking at other places too but the Dodge charger was the car I really wanted. When we first arrived Jerek jarczok walked up to us & basically showed us around & at the end of it i was very impressed by the Honda Accord sport. Then ever since i got this car, Jerek. J has been nothing but amazing with communicating with me about my concerns & questions. He is easy to get ahold of & talk to, that makes the customer feel good about their purchase. He did an amazing job, & i would definitely recommend him at this dealership.

I've had a good experience each time and everyone acts professionally.

We ended up buying a CR-V from Conrad and he was great. Very personable, no pressure, and knowledgeable about the cars and the process. We even recommended him to our parents who are looking for a new car.

Appointment was easy to make. Staff are very helpful and friendly.

Everyone was very helpful and I appreciated all the support and dedication with purchasing my car. It was nice knowing I was in good hands. thank you Honda West for everything.

I love going to Honda West. I will continue to purchase my vehicles there

I have bought 3 cars to this MY GUY Jilmar . Very professional, very warm/nice personality and best price for the value. Please come visit and Highly recommend --> Jilmar ✓ at HondaWest at Sahara near buffalo.

I have bought 3 cars to this MY GUY Jilmar . Very professional, very warm/nice personality and best price for the value. Please come visit and Highly recommend --> Jilmar ¿ at HondaWest at Sahara near buffalo.

I will never go anywhere except Honda West for my cars. From Greg Larsen in the sales department to Mike Rodriguez in finance, there isn't a team of people ANYWHERE that can make the process of purchasing or leasing a car more pleasant and enjoyable.

My experience at Honda West was a good one. Salesperson helped me to zero in on what I wanted & then proceeded to point out all the features. He took time to explain & answer all my questions.

I brought my 2013 Honda Accord EXL to Honda West for service on Feb.24th. I was once again amazed by the superior level of customer service provided by Service Advisor Rodrigo & Assistant Manager Evan. They worked around my schedule & got me in on a Saturday afternoon. My car was fixed sooner than anticipated & for a lower price than i expected. I work casino hours, so i sincerely appreciate that they always work around my schedule & this is why i will continue to drive all the way across town (even though i have a Honda dealership about 5 minutes from my home).

Sergio Aldana provided excellent customer service. He was very knowledgable and helpful. We appreciated his willingness to help out. We will recommend friends and family to him. We give him a 10!

Brought my Honda Accord in as it was not driving like it used to. Turned out my front two shocks were getting old. I had them replaced with genuine honda ones and now I feel like it's back to the way it dove on day one. Thanks honda west .

I've had great experience with Honda West. I bought my two most recent cars there. The only issue I have is that the finance company seems to be Wells Fargo, which I somehow did not realize. I definitely would have paid any other way had I realized. Just a head's up for anyone who might not know that!

The service I received from the representative who greeted me was excellent as all other prior times. He's professionalism and non willing to force additional repairs not needed at the time is comforting.

my recent visit with auto nation toyota was great . Ivan Mandapat service rep was really very helpful and answered all my questions regarding my rav 4 maintenance needs. i would definitely tell my friends about Ivan excellent service.

Last weekend, I brought my Honda Odyssey to Honda West to get it's 70,000 miles maintenance service and the customer service was absolutely exceptional. Karla Gunther was our Service Advisor on that day and she made sure that my car was in perfect running condition before we left. She was both knowledgeable and friendly and I would highly recommend her to anyone who brings their vehicle to Honda West.

Very accommodating and work done same day, I definitely would come back again ¿

fast customer service even i dont have an appointment

Great customer service. Clean lounge, provided different flavors of coffee, snack machine, TV, bottled water etc. was very comfortable and relaxing while for the car to be repaired.