Great service, excellent choices and extremely helpful staff

Bought my car here and brought it in for an oil change / to fix some other minor issues on 10/22/20. They took care of everything in a very timely fashion and had a very nice little waiting area. Staff is friendly and very helpful as well.

I worked directly with Eric Q., who was incredibly patient while I shopped for a new car. He never once pressured me, and I truly appreciate that. The dealership and the service department have been very professional and easy to work with too. It's a friendly environment too.

Nareeb and Attiq were masterful at getting the deal I needed. Their service is exemplary!

Great service! Thank you!

Everything went well. The service manager kept me informed about the progress on my car.

Very helpful and very organized!

If you are tired of dealing with car dealers then go to Honda West and look for Mr. Ted Trevino. Very easy to deal with. He will explain every single details about the car. And he will give you the best deal ever! Thank you Ted. you are amazing!

CJ is awesome! He is personable and provides BEYOND excellent service. He goes above and beyond to find discounts/coupons for me and to make me really feel comfortable. I will only schedule all of my future services with him. Stay FANTABULOUS CJ!! Thank you for all you do!!

Mr Ted Trevino, one of the sales agent in honda west was so helpful. He explained every single detail about the car. His character is so amazing and guess what he?s easy to deal with which is so good to be true when you are in a car dealer. He gave me the best deal ever!!!! Thank You So Much Ted Trevino!!!??

Went in for a test drive a CRV and Honda Passport. Jilmar Esperanza was my sales consultant. He is very knowledgeable in the vehicles and he compared the two asked which options I wanted or needed. He's very professional, patient and answered all my questions. Wei Zhang Finance Manager was also very professional and informative.

CJ helped me at Honda West for the maintenance on my Civic hatch. Great and fast service! Thank you guys for your hard work!

Randy patterson was such a pleasure to work with, extremely helpful and patient. Made the process so easy for us.

RJ was super nice and took great care of me. I?ll definitely will be back

The best service in town.

Very nice people and straightforward with you. They are quick on the repairs with satisfactory results.

Excellent service & staff. Henry was super helpful!

Very polite sales team, very knowledgeable and confident to pass vital information.

Carlos Avila and Ryan Johnson were very accommodating.

Great service, Thank you CJ for taking good care of my CR-V. Keep up the good work 👏

Ted was a great rep to work with. Very transparent & helped me get exactly what I wanted

Janis, Sam and Tim made the process fast and easy. 10/10 would recommend.

Great service!

They are always polite, listen to what you have to say and answer your questions. They suggest things that may need to be done soon but no high pressure if you don't have then done right away.

Great staff. Quick work done! Very satisfied

Bryan Jimenes is my sales person for the year I have already bought 4 hondas from him and he is the BEST and always takes care of me and the people I recommend him to. CJ Young is my service man. Always takes care of my car services. I took my Passport to him just recently and he got it done quickly and on time. Thank you to both.

Carla is seriously the best tech ever! I wouldn't go to there if she left!

Had many errors. James and the service team did a great job fixing the 2 problems we had. James was very concerned about getting our problem fixed right.

Extremely fast. Went in for an oil change on my accord expecting to wait there at least an hour. To my surprise it was about 30 minutes. My service advisor was Henry. He was very helpful.

James was the best and wanted to make sure our car was repaired right.

My 2018 Honda Fit had been struggling to start. It always did eventually start but I was worried I might get stuck somewhere. I called Honda West on Monday got an appointment for Tuesday morning. Pulled in the appointment line and Henry was there to help me within a few minutes. I went to the waiting room and soon Henry came to tell me I now had a new battery at no charge because it was still under warranty. Henry was very helpful and friendly. This was a nice experience with a great outcome. Thanks Honda West and Henry.

Greg was just awesome. He kept me informed and made sure it was clean. If you ever need a Service Advisor contact Greg. Thanks Honda West,

Excellent service!

It was great !! Our dealer was the best !!

Top notch as usual. Karla Gunther was very pleasant and check in and service is what I expected and received. Thank You, Bill

The people here are not in a rush to make you buy. All are very personable and knowledgeable.

Great service. Took little less than hour to do the oil change and they removed some lights from the dash. Thank you

Worked with service advisor named Henry. Very professional, kind and polite. Henry went the extra mile to ensure our concerns were addressed and all issues were taken care of. Highly recommend.

If you like Honda’s, go there, test drive one. My salesperson Anthony, was very nice, no pressure and well informed

I always have a positive experience, when having my car serviced. The people go an extra mile to help you. They are honest and keep you updated with their progresss on the work done in your car.

I?ve been a client of Honda West for the last 10 years and I always receive exactly what I am looking for, no matter if Im there for an oil change or purchase a new vehicle they always treat me amazing

I have to wait at the waiting area since I did have a ride going back home and coming back. They did practice social distance and even the people who are also waiting is practicing the same thing. Since I am waiting at the waiting room they had informed me the possible time that the service can be done. I had appointment at 8am and the service repair can be done by 1 pm. Which I know quite a long time. I did mind waiting in the waiting room. The staff did told me that they will do what they can do to finish as fast as they can. Which I did I appreciate. The only thing I am upset is knowing that I am waiting in the waiting area they had to call my cell phone instead of calling my name and looking for me. Because, that what I saw and notice around me. That the staff are calling each and one around me to let them know about updates and if the service was done. I just had a bad experience with other dealer before that was the same treatment I got from them, even after talking to the manager and complaining about it. And I even have to find the person which was never available and find where they park my car. But the good thing is the person in Honda was there and told me where I can find my car. So thank you for that but please do try to find me first in the waiting area then call my cell phone if you can't find me. The reason for this is that you see me as a valuable costumer and it makes me feel equal and respect like the other costumer. All in all I will still give a 5 star rating. Thank you for the service.

For almost three years now, I have trusted Honda West to care for my car. Things are going well even during this crazy pandemic. I feel good and confidence driving out from their garage, looking forward for my next service. Thank you for providing a good service.

Great workers and excellent service

Great dealership, Take my Honda they're for all the service and any other things it needs done. Staff are very courteous & professional. Mechanics are very knowledgeable feel good knowing they know all there is to no about my car. Thanks Honda West

Was a quick fix. Needed the windshield fluid pipe hole cleared. Went in and female consultant (forgot her name), was very helpful. She had me in and out in no time. Thanks.

I didn?t have an appointment but I took my car in for a tire issue. I was serviced and gone within an hour and a half.

Karla my service advisor was great. Had an appointment, and got right in. Karla was very friendly, and also very professional. My estimated wait time was spot on. She thanked me for coming in .

was well taken care off very satisfied with service and tech. karla

Quick and simple... Jilmar was amazing!

Antonio is the best! This is my second car that I purchased through him. I always have an amazing experience through Honda West !!

Honda has the best service ! Karla takes such good care of us ! Always the best!

I cannot say enough good about this dealer so far! We had a great buying experience with our salesman Bryan Jimenez . They did not have the particular car we wanted , but found it and quickly brought it in for us. Bryan always kept us up to date on what was going on through the whole deal. This is the first new car we have purchased in 15 years, so we shopped multiple dealers and brands. The Honda we purchased was the best car for the money, and Honda West made the deal happen clean and quickly. I then had a few weird problems with the car that could not be explained. We brought the car in and it turned out to be a bad battery in the new car.... hey, it happens. They replaced the battery, washed the car and had us back out the door within the hour. The service writer, James Bean, was nothing short of awesome in taking care of us in the most professional manner possible. We own a small business and we really focus on customer service. It is nice to see that some other companies value it as much as we do! Go see these guys for a new car and your service needs!

Very friendly staff. Sometimes hard to reach departments by phone.

Greg

Greg was my serviceman and did a excellent job taking care of me. He went over everything that had been done to my car with me and made sure everything was to my satisfaction.

Sergio is so accomodating and friendly from beginning to end.. He's so knowledgeable that he provided me with all the questions I had. My needs were being met and it was a fast process to get the vehicle that I need. I would strongly recommend my family and friends to get a car from Sergio.

Service advisor and attendants were professional. timely, and had great work ethics, communicated well . I would definitely recommend they receive any commendation possible

For being inexperienced in purchasing a vehicle, Greg was very helpful and provided all details about the vehicle and answered any questions we had. Greg also walked me through all the functions of the car and made sure I understood everything. Overall, the process went smooth and the service provided was great as well. Very satisfied with everything.

I love this place bought two cars service and very happy nice employees

Maintenance Service by John Colgan was quick, painless and efficient.

I bought my Honda CR-V from Honda West and they were great! I had gone into a different dealer a few weeks back (not Honda) and had a terrible experience so coming to Honda West was a breath of fresh air. There was no haggling. I got a fair price from the start without any crazy hidden fees or surprises. Randy was amazing. I felt like I could really trust him and he did a great job showing me all the amenities my car came with. As a single female shopping for cars alone, a lot of dealers will try to take advantage but not here! The pricing and process was very transparent and smooth. I definitely recommend coming here if you’re in the market for a new car!

I had my 1999 Honda Accord towed to Honda West Wednesday morning, the car would not start despite my handy friends help. I decided to let the professionals figure this out even though I am aware of the high costs involved. Usually a lunch or dinner would be enough to cover my handy mechanics time and effort, but dealer mechanics are high priced and parts are very expensive. I'm a single mother with a 4year old son, just moved here from Spain last month, trying to restart our life with the help of a few good friends. So I saved a few dollars to purchase a cheap vehicle, something to get son to school and get to work, nothing too fancy or lavish to get from point A to point B. We'll, I bought what I wished for, a beat up, rundown, jalopy 1999 Honda. I always have had Honda's, and the experience has been pleasure owning one When the tow truck arrived at Honda West I received a call from the dealership, the gentleman asked questions about what was needed. I explained the no start scenario and he said there will be a $70 charge just to look at it, I told him of my situation that of not having a lot of money. He said he'd call back later in the afternoon. The gentleman called as promised. I could hear a slight gasp as he began to describe my cheap Honda's status. I knew he probably hasn't seen a Honda in this rough of shape, and when he untied the rope securing the hood I'm sure it blew his mind. Hood latch missing, bumper falling off, headlamp broken, clutch safety switch bypassed, battery dead, front tires bald, side view mirror missing,.......the dealership guy started to describe the broken parts, saying how the car was actually unsafe to drive. I cut him off before he could tell me all of the bad news, I told him I'm aware of the situation, I spent what I had knowing I have to fix all these faults. It would be a slow process, but I need to get my boy to school and I need to get to work. He understood my situation , saying he'll call back when they find the problem. He calls a few hours later, they found a loose ignition wire under the dash . The battery is low. It's ready for pu now. I'm positive the general sentiment at Honda West was ' get that piece of sh** off the property ' it's leaking oil all over the place and making the lot look like a junkyard. I know my car must have been an undesirable vehicle to repair. But I never felt disrespect or bad attitude . The crew is very professional and kind. I drove my son to school this morning, and the went to work , all thanks to the people at Honda West. I'll be back someday because you guys are great, thanks again. Eva Soler.

Our experience at Honda West was great Mr. Sergio and entire staff was kind and respectful from the time we entered we want thank you.

Cj was very knowledgable and patient as I inquired about the repairs needed. Thanks!

I just would like to extend a huge "thank you" to Darryl Best, Senior Sales Rep, for all of his help and assistance to myself and my husband today. He's a true professional and just a darn good person. Thank you Honda West and a sincere "shout out" to Darryl. 👏👏👏👏

I was very pleased the service provided at Honda West. My sales person, Ted, was so very helpful and knowledgeable about the vehicle that I was interested in. He was very patient and took his time to explain all the new technology on the 2017 used Civic EX that I purchased (my previous car was a 2010 without all the bells and whistle‘s or technology). The car is clean, it runs great, and I got a great deal on it. Thank you so much to the entire team at Honda West, especially Ted! UPDATE: Just had my oil changed in the Service Center. Although I have always been leery of taking my vehicles to a dealership for any service, I am glad I took my car back to Honda West. Very professional with no pressure to do any more than what I went in for.

This was my first time at this dealer in Las Vegas. It was quite crowded. Felt comfortable and safe everyone wore masks and were socially distanced. Will make my appts earlier in the morning from now on.

Great Team! Always done early and on time. I look forward to my services.

Nabeel could not have been more helpful in helping me select my new Honda Passport. I think he was just as excited for me as I was for myself. Everything moved very quickly, and Tim was all set to go with my financials, that it only took ten minutes. LOVE MY HONDA CREW. THANK YOU THANK YOU THANK YOU!!! My forever car buying place.

I’ve had multiple cars from HONDA WEST. Nabeel could not have been more helpful in helping me select my new Honda Passport. I think he was just as excited for me as I was for myself. Absolutely love everything about this vehicle!!! Everything moved very quickly, and Tim was all set to go with my financials, that it only took ten minutes. LOVE MY HONDA CREW. THANK YOU THANK YOU THANK YOU!!! My forever car buying place.

Being a new college graduate and looking for a graduation gift for myself I went to Honda West and was immediately approach with a car salesman asking if we needed any assistance. I didn’t have a specific car in mind but I had certain features I wanted the car to have. I told the Honda dealer (his name was Sam) what I wanted and he suggested the Honda Insight Hybrid car to me that met ALL the features I was looking for in a car. And they have a graduate discount for newly graduates which helped lower my monthly. All in all Sam was an excellent salesman that worked with me until I was 100% happy, I walked out with a brand new car for a fair price and had great customer service through out the whole journey.

The assigned service writer was quick and knowledgeable. He remembered me from last month.. They did exactly what I asked of them in the 1 hour time frame I was quoted for time to take to finish the task.. They service crew text me while I was waiting with other issues I may want to consider fixing.. I was able to decline or approve by just clicking a button. When they were finished I got a text to pay right from the phone.. It was quick and easy. The service writer had my car washed and ready to go.

Absolutely amazing service! Karla Gunther was friendly and professional. She addressed all our maintenance concerns and had us on our way in a jiffy! Karla is an asset to your team and her exceptional customer service reflects great credit upon Honda West. As new residents of NV and Summerlin, we’ve found our new dealership. Thank you!

I bought my first new car at Honda West two years ago—and my second new car last Thursday! The service department (Karla) and the sales team (Jilmar) are spectacular, and the product? It’s a HONDA!!

Always great service!!

The guy who guys here are very courteous... they always do my services very quick

I've been a customer of Honda West since 2005, The GM was Larry Hamilton then, Now GM @ Cadillac on west Sahara. ("Both owned by SonicAutomotive ") at that time he made me a great deal on a LX Civic, I hadn't ever owned a Honda automobile before, since then I have bought 12 cars from Honda West, the customer Service has been Fantastic !! Mr. Kevin Bushy has been GM for the past 10 years. And I Guarantee nobody can sell you a car for less than Honda West or Cadillac W.Sahara ! As Sonic Automotive owns over 100 dealerships, And Kevin or Larry (GM's) will make sure that you are getting the best deal possible !. I hope this was helpful 😎

Another great experience at Honda!

Rich Grzeda is awesome.He is very knowledgeable about the car,and the business.He gave me all the information that I need to know even before I ask them.Will definitely negotiate again with him if Im ready to upgrade my 2017 Honda Accord,and will refer Honda West and him to my friends and family.

Excellent. Friendly and got the job done right. No issues

Salesman was very knowledgeable of the car he was selling. He was very patient and worked hard on getting me a good deal on my trade in... The dealership is clean and welcoming.

Took my Honda to get serviced & it was Great & quick!

Karla in the service dept. is the best! I always go to her when I take my CRV in for service. She always greets me with a smile, and a "How can I help you today?" Greg in sales has sold me 2 new CRV's......He isn't high pressure, answers all my questions and keeps the process moving, so we can get on the road in our new car. I always stop to say "Hi" when we are in waiting for service, and I tell people to always ask for Greg at Honda West, when they are looking to buy a new car.

Loved loved Karla, great customer service. I believe she deserves a raise.

Greg Allen was my service advisor. Initially he thought they would have to order the part, but then immediately called me back to say they had the part and would complete the repair that same day!

Honda helped us get our Passport from start to finish with no problem as we traded in our truck. Greg Larsen is a great salesman and answered all of our questions and explained everything we needed to know. We came in knowing what car to look for and Greg and Honda delivered.

I had called ahead to test drive a vehicle and Antonio had it already at the door waiting for me. I ended up leasing a CR-V with competitive pricing.

Danielle and Darryl are truly THE BEST! Professional and Personable. A great experience.

Honda west are giving me very outstanding service specially Shaun from my arrival to the service department till I leave treat me with very high end customer service. I would love to tell Honda that he is a great asset of your firm.

Shaun did a great job of getting my car fixed quickly.

Very satisfied with this dealership our salesperson Greg was wonderful gave us a good deal every one went out of there way to please us would go back to purchase my next car

Have been taking my Honda here for the past 7 years. Have been working with advisor Karla Gunther for the past 7 years and have full trust and confidence in her. I wouldn't ever go anywhere else!

I took my car in for an oil change and did not have an appointment. CJ greeted me in the express service lane with a smile. I was helped right away and explained all of my options. CJ ensured that I was informed about the progress of my car. It was an excellent experience. I would recommend taking your car to Honda West for all of your service needs.

I was so happy to shop at this Honda! I was trading in my civic and swapped it for a newer fit. Larry was AWESOME and I really never felt pressured or that I was just a sale, he was super accommodating and showed me a car that we didn't plan on test driving but I ended up taking home that day. He was great with all the questions that came up about the car. Wei was my finance manager and made the insane paperwork super easy to understand. Everyone was great, I would absolutely come back to this Honda next time I'm looking, but the car I picked up from Larry is honestly so great it probably won't be for a while.

Jilmar was great and very accommodating. I’m very happy with my new car!

Swapping out our existing leased Accord was a spur of the moment decision. Eric Q. clearly explained the process and worked with us so we were able to leave with a new HR-V, the perfect vehicle for my wife's needs.

Was impressed by the customer service and speed of repairs.

Muy atentos y hasta bromeamos con el que nos ayudo a ver el carro

Sales guy, Nabeel was super nice and helpful. He made the whole process go smooth. Definitely recommending him to our friends and family.

Sales guy, Nabeel was super nice and helpful. He made the whole process go smooth. Definitely recommending him to our friends and family.

Shaun was very professional helpful and did a great job keep up the good work thanks

Great customer service experience. I would recommend this dealership to others.

We had a great experience at HondaWest with Davod. Went over every detail of the car, financial plans, and everything in between for the process. Very personable and friendly.

UPDATE ON MY EXPERIENCE 8/26/20 - Today I took my car in to get the damaged part installed/replaced. Brian, the service manager, gave me a call first thing in the morning so I appreciate that he took the initiative and I didn't have to badger someone again to get an update on the matter. I explained to him WHY I was upset with the situation and he respectfully listened to what I had to say and was sympathetic. About 30 minutes later, I was able to drop off my car and go back to work and they'd call me once it's done. I'm happy to report that my car is now fixed and the communication with Brian was superb every step of the way. This is what I value the most in the situation. I think a lot of the headache could have been avoided with a simple call back. Kudos to Brian for his professionalism and understanding, and to the rest of the team that fixed my car quickly. It looks great! Confidence restored with their team so thank you to all for caring and wanting to make things right.

UPDATE ON MY EXPERIENCE 8/26/20 - Today I took my car in to get the damaged part installed/replaced. Brian, the service manager, gave me a call first thing in the morning so I appreciate that he took the initiative and I didn't have to badger someone again to get an update on the matter. I explained to him WHY I was upset with the situation and he respectfully listened to what I had to say and was sympathetic. About 30 minutes later, I was able to drop off my car and go back to work and they'd call me once it's done. I'm happy to report that my car is now fixed and the communication with Brian was superb every step of the way. This is what I value the most in the situation. I think a lot of the headache could have been avoided with a simple call back. Kudos to Brian for his professionalism and understanding, and to the rest of the team that fixed my car quickly. It looks great! Confidence restored with their team so thank you to all for caring and wanting to make things right. --- Extremely disappointed with the service I received today. I made an appointment to take my new CR-V in for its first oil change and the process was great up until I was lied to and my car was damaged. I was greeted and checked in by the service advisor (Dave) and told that their car wash machine was out of commission today due to them needing to replace a part so I wouldn't be getting a complimentary car wash after the service but could come back at a later date and they'd run it through the wash for me no problem. This was no biggie for me since I just had my car washed a couple of days before. I left my vehicle there and went to work. A few hours later when I was notified that my car was ready, I went and picked it up from Dave/service relatively quickly. When I got to work and went to get something out of the passenger side, that's when I noticed the dent/crushed in plastic piece that's attached to the window on the rear passenger side door (hard to describe so I'm sorry if it's difficult to visualize). On high alert, I then started to inspect the rest of my car and that's when I had seen the dry and wet water marks all over. MY CAR ENDED UP BEING WASHED ANYWAY DESPITE WHAT I WAS TOLD!!! My car did NOT go into the dealership with any sort of damage. I immediately tried calling Dave multiple times and left a voicemail but to no avail. Why is it always so hard to get a hold of anyone at a car dealership, let alone get a call back? After repeated failed attempts in reaching Dave, I asked the receptionist for the service manager instead and she put me through to Brian. I left Brian a message as well explaining to him the situation and he did call me back within 10-15 minutes. I explained to him what I was told, what happened and offered to send him pictures of the damage and/or drive down there after work to show him. After he received the pictures, Brian stated he would order the part and give me a call with an update as to when it can be repaired. I'm angry and frustrated that I was lied to from the very beginning and even more so that after trying to get a hold of the person responsible for the lies, he still didn't bother to call me back. It's end of day now so it can't be because he's too busy. He could have given me a call towards the end of his shift when it's not as hectic I'm sure. Had I not taken the initiative to be persistent in speaking with someone, I'm sure I'd still be sitting here with my issue unresolved. I really hope management takes what I have to say seriously and coach its staff on being forthcoming with its customers and having some integrity. Don't just blow people off because you don't want to deal with the problem. So unprofessional! I highly recommend that people inspect their cars BEFORE and AFTER getting serviced here. Especially if they're going to run it through their car wash.

I had an excellent experience with Honda west today . Sherri went above and beyond when I got there this morning was told you open at 7am when I made my appt but turns out its 730 am My ride was already there waiting for me when I went inside to see if I could drop my keys off early the guys inside told me what to do by filling out an envelope but never got up to" really " show me what I needed to do . Sherri got up from her seat came out and got my car she was absolutely so sweet and really cared about having my elderly parents outside waiting for me . I've been coming to Honda west now for over 10 years and ill be definitely coming back to see Sherri

Karla Gunther turned a previous poor service experience around. She went out of her way to fix my problem. An excellent employee. Excellent service. Thank you Karla!

It has been a very smooth buying process. Marisa, from the internet department has been so great and helpful. She introduced me on my appointment day with a very friendly and efficient sales person, Ted Trevino.

I went to Honda west with hope of just getting into a car. But when I got there I was set on a brand new 2020 Honda Accord and Darryl Best made that possible for me. Him and his team are excellent and it was totally stress free!!! I’m absolutely loving my new car and couldn’t be happier! Darryl lives up to his name he truly is D BEST!!!!!! I also want to thank everyone else at Honda WEST that made it possible for me to drive off that lot in a beautiful new car!!! IF YOU ARE INTERESTED IN GETTING A NEW CAR, I HIGHLY SUGGEST YOU GO VISIT DARRYL BEST AKA “D-BEST” OVER AT YOUR ONE AND ONLY HONDA WEST!!!!!! ALSO, I can honestly say there wasn’t one rude person who worked there. HONDA WEST IS D BEST!

We had a great experience, and were able to choose our vehicle and lease it within the same day.

Got right in at my designated time. They had all my info ready to go. While waiting I received an email detailing tests performed. Easy to read and it's color coded. Service done in a timely fashion and car returned easily. This is my 2nd time here. I will be returning.

My third lease with Honda West. They are great to work with. Sam Song was very helpful and a pleasure to work with. Victoria was able to get me into a new 2020 Civic a little sooner to my previous lease expiring. Very thankful for their help.

My service person Karla was awesome

Thank you Karla, for providing excellent and honest service, it is very much appreciated!

The dealership anticipated my arrival and performed requested services expeditiously and even washed my car without cost.

Great experience purchasing a car here. Eric was really amazing. Explained everything to me and made me feel very confident with my purchase. I also checked out Findlay Honda but was not satisfied with the service there. I am very happy I ended up purchasing through Honda west.

They always treat me respectfully and provide great service.

Thought I had a leak but after much checking, it was discovered the leak was from the air conditioner. I was shown the actual part and had everything explained to me by Karla and my mechanic. Overall, the usual thorough, competent visit. I would recommend this dealer for auto service without problem. My service rep - Karla is always accessible and very knowledgeable.

Got me the price i wanted with little fuss.

Greg was kind and great in offering me recommendations to my car i was gonna give him 5 star but i uave waited 2 hours for an oil change service. I was first 3 people came to am early opening but it took 2 hours to do just an oil change

They were great , we took our car because of a recall and they even fixed our trunk which wasn't working well .a lady name Sherry took care of US

Fast and efficient service. Will keep going there from now on.

I had been calling dealers all morning to get a price on a repair. Ron in parts stepped up and got a service advisor for me and price matched the part from another dealership. Also took the time to show me the type r when it 1st dropped. I fell in love with it that day now I own one.

Sergio Aldaba really helped us a lot to get the best deal possible and to decide which car to get. He also gave us everything we wanted and he made sure to answer all the questions that we had about the car and the deal.

I would like to thank Sheri, my Honda West Service Adviser, and the technician who came in on their day off, for taking care of me and my 11 year old Honda Accord. Your professionalism and dedication to customer service is most appreciated. I will continue to come to Honda West for all my car service needs and I will tell all my friends about my experience.

Honda West has nice waiting room, the service adviser is knowledgeable and friendly.

Perfect customer service

Randy Patterson at Honda West Las Vegas was absolutely fantastic, very kind, funny and knowledgeable! We will absolutely come back here in the future and have already recommended friends and family to Randy! We have purchased many vehicles and have never experienced better service from a salesman!

Fast and great service. Friendly and honest staff

Scheduled appointment online since i am a healthcare worker!! Received Email confirmation to speak w Mr. Greg Allen when I arrive. I pulled up and immediately one of the Mechanics grabs Greg and 40 minutes later i am out w My Oil change. Just what you want during these Covid times !

Sheri my Service advisor was very nice and Accommodating.

Everything was done quickly and thoroughly. Bryan and the finance team managed to help me save some money and put me in a brand new vehicle.

Made an appointment. Got service in a timely manner complete with car wash. Everything neat and tidy

Good services

Excellent customer service!

The staff was great amazing!! I felt their safety protocols were on point and made me feel secure.

We bought 2 Honda’s from Sam at Honda West last weekend. He made it very quick and easy, and we left with 2 good deals and great interest rates. I don’t even have great credit. Thanks again!

Very professional, great atmosphere, very pullite staff members. I always feel my money is worth giving to these hard workers. They do an excellent job on my Honda. Thank you honda WEST!!! Your establishment ROCKS !!

GREG IS GREAT!!!!!!!!

Today was an easy process.

Jilmar was awesome. He made my first car buying experience great. I would totally come to him again for future purchases and I’d recommend all my family and friends to him. Thank you for making my first car experience amazing, Jilmar !

Mr. Best did great in providing me a straightforward, honest experience while assisting me on purchasing my vehicle. This dealership is worth checking out! Ask for Mr. Best.

Ted Trevino was especially helpful and extremely friendly. He went into thorough detail about the car's features and what it had to offer. Even after closing out the sale, he made it a point to come to him with any questions. Highly recommended.

Was greeted with a smile. The whole team seemed interested in my problem. They were friendly, fast, and efficient. Was an overall very positive experience and will definitely return if needed.

They are wonderful here! Super caring and professional. I needed to turn in my lease and get a new vehicle and they were ready to help with all the requirements and requests that I wanted the new vehicle to have. Antonio (salesman) was very knowledgeable and answered every question I had - he even followed up with me the next day to make sure I didn't have any other questions! Tim and Atiq (finance) were super helpful too - making sure I understood what my warranty and tire/wheel coverage entailed and what all of the documents I was signing meant. That was something refreshing, usually other dealerships just tell you to sign and don't explain what it means. If you're looking for a new (or new to you) vehicle, I highly recommend seeing the team at Honda West!

Very easy to work with and very helpful. I had to do everything from out of state and they made everything simple to do. 10/10 would recommend. Danielle and Jilmar were amazing!

Very positive experience. Karla was helpful and knowledgeable and got my service taken care of without any problems.

We had superior service at Sean from Honda West. Almost no wait in line for our 8:15 appointment, and our car was ready in one hour. Got the full checkup and an oil change. Thank you so much.

My sales man Eric was amazingly helpful through the entire process. From beginning to end, kept in touch and guided me through the process with ease

When I bought my used Civic a month and a half ago they didn’t have the color to touch up the scratches in stock. My Civic’s color is unique so the dealership special ordered it for me. When it came in, Ryan Harper told me to shoot him an email when I was ready to get the scratches fixed. I got a hold of him this week and made an appointment. Today I took my car in and Ryan and his team went above and beyond. They got the car done fast which was very cool of them. Most places tell you noon and it ends up being 3pm. But Ryan said noon and it was done at noon. His crew did such a great job. Not only did they fix the scratches but they also detailed the inside and outside. They even waxed it. It’s so shiny... it looked brand new! I had such a great experience today. Thank you. I bartend at a bar a couple miles away. I’ll definitely be telling people about this.

Ted and Tim were amazing! They really went above and beyond for me! I Love my new HRV ❤️🖤

When I bought my used Civic a month and a half ago they didn’t have the color to touch up the scratches in stock. My Civic’s color is unique so the dealership special ordered it for me. When it came in, Ryan Harper told me to shoot him an email when I was ready to get the scratches fixed. I got a hold of him this week and made an appointment. Today I took my car in and Ryan and his team went above and beyond. They got the car done fast which was very cool of them. Most places tell you noon and it ends up being 3pm. But Ryan said noon and it was done at noon. His crew did such a great job. Not only did they fix the scratches but they also detailed the inside and outside. They even waxed it. It’s so shiny... it looked brand new! I had such a great experience today. Thank you. I bartend at a bar a couple miles away. I’ll definitely be telling people about this.

As always, my Service Advisor Karla gave me prompt, professional exemplary service. She has been my Service Advisor since 2014 when I first purchased my vehicle. I purchased my vehicle from Honda West and the purchase, along with the servicing, has always been a positive experience.

Thank you, Karla and the service team at Honda West. I've been having my 2013 Honda Accord serviced here since moving here in 2018. I'm picky about where I take my vehicle and am please to have found a home.

James thks forUr attention for my car, specially battery, car condition & quick answer that my question. Have a good day in Honda.

Went in for battery check - service was good -very polite.

Everyone was helpful and extremely friendly. Left with my new car. The staff is amazing, recommend it for anyone wanting a new Honda.

Great job guys!

Bought my car here and just took it in for it's first service. Worked with Sherri in the service department and she was very pleasant, helpful, and informative. Quick efficient service. Extremely happy with it. Would definitely recommend!

My mom assisted me in starting the shopping experience online (she was on a mission to find me a good deal in preparation for my first baby, her 1st grandchild) with the help of Danielle and when I came into the dealership I was immediately greeted by Darryl who addressed me by name and was ready to assist right away. My mom had already laid out the numbers that needed to be in place for me to consider it a great deal and they delivered! Danielle also came over to greet me after Darryl and had me look at the floor models while confirming briefly the convo she had with my mom previously. They gave me a great price for my vehicle and didn’t try to shortchange me on my trade in. They made it very easy to do business and I would highly recommend working with Darryl aka “D. Best” and Danielle. I am so so happy with my purchase!

Amazing and friendly staff. Recommend it for any one that is wanting to buy a new Honda.

A.J (Antonio Jackson) @ Honda West was great! His professionalism, knowledge and all around excellent customer service was top notch! My full experience was the reason why I've driven Honda vehicles since 2017!

Honda west is by far one of the best car dealership I made transaction with. Janis did awesome job in assisting me through text message in setting up my appointment and introduced me with Sergio. This guy is so professional and knowledgeable with his craft, easy to talk with and no B.S, he helped me throughout the process which went very smoothly and fast. It went fast because the pricing they gave me was very fair and no need to haggle. Business office guy Tim was cool, he helped me adjust my number to where i need it. I was not forced in anything. Overall, I'm satisfied with my buying experience here.

Extremely quick with my oil change. Great services Greg was a polite and informative about my car's battery.

I went into Honda West Saturday afternoon with this Awesome, very helpful Salesman Named Yosbel he also helped my parents purchase their Honda Civic! He guided me through every step to making my very first Car purchase. Yesterday I walked out with a beautiful Honda Civic EX and I can't stop staring at it I absolutely LOVE my car ! Thank you Honda West & Yosbel for helping me find my car 💙

Great customer service, and best dealership I have been to. Davod was very knowledgeable and helpful.

Had a fast and easy experience, this was my first time getting a car from the dealership and My dealer Gary was very knowledgeable and helped me find a car that fit my daily needs and budget. I truly appreciate him for making this an easy and fast experience.

The salesman and finance person were great it was a great experience!

My service today was very fast very satisfied with Gregory Allen.

My family and I traveled to Vegas from Tennessee to visit my son. Along our way our AC went out on our vehicle. I contacted Honda West and scheduled an appointment with CJ. Not only was he professional and very courteous to me on the phone, he actually came out and met me when I showed up for my appointment. CJ was very informative about what was going on with our car, he kept contact with about what was going on with my car. I know during the COVID-19 that a lot of businesses are running short handed and trying to keep their customers happy. CJ went way out of his way to make me feel welcome! If that is just Honda West’s normal policy, than he is definitely doing his job! Thank you CJ for taking care of us! I hope that Honda has recognized you for your hard work and dedication to making a great name for Honda West! Our week In Vegas was a great week to remember! It could have been a lot worse if I had to spend it trying to get my car fix. Thanks again Honda West and CJ for a great job! Definitely a five star performance going on here!

Had a great experience working with Ted Trevino. Brought my 2018 accord in yesterday and he gave me a fair deal on the car I wanted. And today I rode home in my white CRV-EX couldn’t have been happier.

My experience was excellent! Ted helped me through the entire process with constant communication and to include being there for the transport pickup of the vehicle! The entire process was very smooth! Highly recommended!!

Great service. Got a Oil change and recall job done. Fast, easy scheduling, and got the job done

Smooth all the way.

My experience was amazing, Ted went above and beyond assisting me with taking care of the balance owed on my jeep and was able to keep the payment on the new 2020 Honda Pilot lease the same as my jeep payment!!!! 10/10 all around!!

Everything was perfect. Carla our Service Advisor is the best.

Great environment shopping experience. Friendly and welcome. Ted was assisting on the purchase.

First of all I'm glad my Aptmt was early, secondly my helper Mr. Young explained to me all I needed to know, thirdly the service was done in a timely manner, I'm very satisfied!.

When I came in I was helped by Danielle. She was exceptional! She handled my budget, aesthetic, and most importantly my business very well. I did have a small issue with another associate during my time with Honda, but again, Danielle assisted me with getting someone better to help me out. I went to several dealerships trying to suit my needs but kept finding overpriced cars for little to no good features/deals, and Insincere people. It only seemed right to go with the person who I felt wasn’t trying to scam me out of my money! Thank you, again! Love my car.

excellent service with minimum wait time

Great service ,excellent PR those two things mean a lot to me!!

Great staff and attention to my service needs. Many thanks to John Colgan for always helping me efficiently & friendly with courtesy. He remembers my name and always says hello Jonny.

Sherry was great! She was very personable and nice!

Marisa and Nate. Professionals to the nth degree. Wonderful to encounter such lovely people. Fantastic experience with Honda West

Car shopping can be a headache, but these guys make it painless and easy.

What a great service. Very profesional. Good job John 👏👏👏

Everyone from top to bottom was courteous and professional. I always feel taken care of when I come in.

Had a great experience with Sales Agent Ted!

Shaun was very helpful. He gave us a quote for the tires we needed on our CRV. He also gave us the timeframe to complete the work. He also suggested we have wheel alignment to extend the life of the tires. We made an appointment for the next day to come back as we were short on time. Thank you Shaun for all the help.

Karla, in the Service Dept., anticipated all of my needs, and expedited my oil change appointment. I had a bloody nose, and she made sure that I was okay, and hurried to accommodate my need to leave ASAP. She?s the best. I will ask for her every time I go from now on.

Greg Allen was so accommodating and well versed with the repairs needed for my CRV. He gave me options and was keeping me posted all throughout the time I was at the service center. He?s such a joy to work with!

It’s always a great experience when I go to Honda West! I came in today to do my usual oil change, but I also had a coded light on as well. RJ was very thorough at answering any questions I had to explain the maintenance services that needed to be done in addition to my oil change. I’m huge on customer service. RJ was friendly and professional from start to finish. It just solidified why I always love coming to Honda West and why I refer my loved ones to them.

Teally good and fast service. We had only 3600 miles after over a year of local driving.

We had a great experience purchasing our Pilot. We were expecting pushy salesmen to come rush us upon arriving but thankfully this didn’t happen. Larry Powell and Javier helped us with our purchase, they were great and were able to answer all our questions. Both gentlemen were patient and obliging with our negotiations. We would definitely come back to this dealership to buy our next vehicle so long as we experience the same great customer service. We love our new Pilot!!

RJ, my service advisor, had me in and out in no time. Very professional and dependable.

Great customer service Sam and Tim super nice 👍

Greg and the team are amazing. Excellent communication throughout. Thank you!

SERGIO is the best car sales man I can ask for, I did a trade in and walked out with my new 2020 CR-V EX with in 3 hours! He was very patient, informative and professional! He even helped me find a new car insurance and end up saving money for it. With ZERO down I’m very happy with my monthly car and car insurance payment. The bonus is even though we are in the middle of pandemic right now I felt very safe while purchasing my car. The facility was very clean and as soon as you walk in they have hand sanitizer provided for you. If you are looking to buy a car at Honda West make sure to ask for SERGIO!

Great service and great help from Gregory Larsen from Honda West in Las Vegas! I love my 2020 Honda Civic Coupe, thank you!

Super friendly and informative!

Very helpful in getting my car scheduled and check everything I need to be done.

I had a tire emergency and I called them up. They had the tires I wanted in stock. As soon as I got there CJ helped me out and he was very welcoming and personable. I was in and out at the exact time CJ told me.

Honda West offers excellent service to buyers. We have dealt with Greg Larsen, a salesperson at Honda West for many years and would not hesitate to recommend him or this dealership to friends.

Daryll is the best sales person 👍

Who is the person dealership to do business with I do extensive homework they usually offer me the best value on my trade and also this is my third purchase brand new with them highly recommend them

I just bought a new to me Honda a few months ago, heard that the service department at Honda on West Sahara was good and decided to give it a try for myself. I was greeted promptly, all of the staff (especially my service advisor RJ) were very kind and helpful, clear about details and pricing of the service I would be receiving, and the facility was clean and well designed. I’ve been to other dealerships with other cars for the same thing and was never made to feel so comfortable. Stoked about my Honda, stoked about this service department and I look forward to a lasting relationship with them.

Randy, Tim, and Davod were really fast, knowledgeable, and helpful in assisting us in leasing our Civic. I like how the whole team helps each other. It creates a welcoming setting for us customers!

The staff at the service department is courteous and helpful. Appointment time was accommodated. Excellent service. Thank you Honda West.

I just bought a new to me Honda a few months ago, heard that the service department at Honda on West Sahara was good and decided to give it a try for myself. I was greeted promptly, all of the staff (especially my service advisor RJ) were very kind and helpful, clear about details and pricing of the service I would be receiving, and the facility was clean and well designed. I?ve been to other dealerships with other cars for the same thing and was never made to feel so comfortable. Stoked about my Honda, stoked about this service department and I look forward to a lasting relationship with them.

Randy, Tim, and Davod were really fast, knowledgeable, and helpful in assisting us in leasing our Civic. I like how the whole team helps each other. It creates a welcoming setting for us customers!

Excellent service!

Great. Went for my usual oil change and tire rotation. Because of Covid, everything was touchless on my own phone.

Always excellent customer service🏆

A great experience to have been able to purchase a 2020 Honda Civic after shopping at a Honda and Mazda dealerships. Your Sales staff was extremely professional and courteous. We will recommend others to shop at Honda West. Thank you

HondaWest on Sahara has great service! When I make an appointment here, the wait time is quick! Advisor was friendly and helpful . Thanks Honda 😀

great service they do check up and wash the car car looks brand new thank you honda

I have been going to this dealership since I moved in here in 2012, and I am very satisfied by their service.

upgraded to a new accord on 2018 for myself and a new pilot for my wife on june 2020, very satisfied with HONDA WEST

Had an incredible experience at the Honda West location. I knew what I wanted and Patrick helped me with the entire purchase. I had a lot of specifics and he helped me get every one. He was extremely helpful, personable and made me feel totally comfortable throughout the process even though I was a first-time buyer. Great help and great place!

Fast, quick and friendly service. Karla explained very clearly everything thing that had to be serviced to my car and what was done to my car when finished.

Easy and fast! Great service and all of our questions were answered! Very happy..

The Service Advisor was super helpful. Service was quick.

Service was quick and they are always very helpful and professional.

Thanks to Karla in service. Great communication throughout and my car was done ahead of schedule. Thank you!

I purchased our 2018 Civic back in March. I scheduled an appointment to get our first oil change and the whole experience was flawless. I made an appoint online for the date and time convenient for me. Pulled into the appoint line at the service center and was immediately taken care of . Our service advisor, Sheri Ward, was prompt and took care of all our needs. Short wait and was happy overall.

Shaun was really nice when I first came In to the dealership to get my car serviced. Each time I?ve had this advisor he is nice and will tell me straight up what my car needs. I really appreciate it!

Third vehicle I?ve purchased from them. Easier to work with than other Honda dealers in town.

Professional, informative and courtious

The service has always been top rated for me personally. Today they made 2 Key FOBs and only 1 was going to work and the other one was carved up wring at a local hardware store. When I got home I tried the other key for the heck of it and it worked perfectly! They didn't patronize me or expect a thank you. They were professional and went the extra mile to salvage the other key. John was awesome!

arrived at my scheduled time was met by Ryan tech was very informative and helpful

Great selection of used and new cars

My first visit to this Honda location for service. They were great - especially considering the social distancing.

very quick service, they are very professional and honest.

Thank you! Great service today replacing the Engine Shield that was dragging ..Drove in--No appointment..Fast..Friendly and Free! Appreciate it so Much!

The salesman who helped us from the time we arrived is very very helpful and informative. He showed us all the the Honda Accord sports that we are interested in. And up to we finished the deal he showed us his willingness to help. We highly and truly recommend Honda West. By the way look for Patrick Medina the salesperson who really held us.

I knew exactly the car I wanted and the deal I was looking for. The establishment was clean and people were pleasent. They gave me a deal I couldn't pass up. And I love my 2019 HRV Sport.

Nice environment friendly staff good customer service 👍👍👍

John was courteous and showed me some features I did not know about my new Honda CRV plus a free car wash

Greg was great. He called me throughout the waiting process to keep me updated, and found great prices on parts. He was also super informative and told me everything that was going wrong in detail. Great to get repairs from the actual dealership I bought from, which turned out $400 cheaper (literally) than the price I was quoted elsewhere.

Oil change and tire rotation today. Great customer service all the way around

My visit at Honda West for my Scheduled Maintenance Service was excellent. John who was my service tech, was very friendly courteous, and the wait wasn't long !

Ryan provided excellent and friendly service for our recent oil change and inspection. Will definitely return for future maintenance needs.

Quick friendly service. 10/10 would recommended. I will be back.

It was easy to make an appointment and the service was fast

Honda west service department always gave me very excellent service. That the reason I?ve been customer for 20 years.

Excellent service! CJ was a great rep and did a great job taking care of my car.

I went in for an oil change. I was helped by Ryan "RJ" during the process. He was professional, courteous and very helpful. He told me they were swamped and it would be about 2 hrs. It ended being 1 hr. Ryan made the experience great. Thank you!

Efficient, friendly, thorough

Shaun was my service advisor and informed me that my service would take around 2 hours. I needed an oil change and a brake fluid flush. My car was finished right on the dot and left in pristine condition! I have no complaints at all and thank the staff for being very efficient, despite how busy it was! Thank you, Shaun, for the great service!

Service was good and efficient. Arrived for my appointment and was helped within minutes. Wait time was also shorter than expected. Would recommend to friends and family.

Greg is a great service representative. He went over everything with me

Great sales person, great customer service. it was an enjoyable time

Car service was excellent!

good customer service. always send you a coupon

Cj has always provided great service , which has made me feel completely comfortable/ trusting with my car needs.

Very friendly, and professional service department.

Very quickly done oil change. All questions answered successfully.

In light of the Covid19, I commend the Staff and Mgt. following their safety protocol. (wearing masks and social distancing)Thank you for sanitizing my car after completing the service. Stay safe!!

Great service! Ryan very was very helpful and efficient.

Thanks for having the waiting area so safely spaced for customers. RJ was great! I?m a new customer and I will be back.

CJ is a very thorough Service Advisor. Excellent customer service skills, he provided detailed work expectation on service performed as well as constant updates on expected completion of service

Nate was amazing! This is my second Honda from Honda West. It was an easy, stress free process with him. Thank you for my 2020 Honda Civic Sport!

I was impressed with the knowledge and professionalism of Patrick in his selling of the car to me. The trade in was a little less than I wanted, but close enough to close the deal. Patrick did a fine job explaining the car to me and pairing my phone. He was a pleasure to work with. Allen Andersen

Amazing service! Turnaround time was quick, and I strongly recommend returning!

Very pleased with service at Honda West. Service advisor, Karla, goes out of her way to make you feel comfortable and goes out of her way to explain what is needed and status of car (eg, tires and brakes) when car is picked up.

The costumer service at honda west was very good, they were very frendly, attentive and professional.

Extremely helpful staff. Jilmar Esperanza was fantastic when explaining the insurance and showing us the features on the Hondo that we chose. Tim walked us through the finance and gave us a Honda website to watch tutorials. Jilmar also said to text him at any time with questions. Customer service like that means a lot to us. Thank you Honda West for having the best representatives!

Called on Wednesday and received appointment for Friday. Dropped car off Wednesday afternoon and they called on Thursday around noon that my car was ready to pick up. Yeah a day early. that is awesome customer service

Great sales consultant. I?d go back to him in three years.

James Bean was a knowledgeable and friendly service representative. He was readily available to answer any questions that I had. Thank you James for your kindness.

Being that this is only the 2nd vehicle I've gotten on my own, the guys at Honda West were very patient and accommodating. Randy is awesome! And Javier get paperwork done fast and efficiently! Great experience - need a car, go to Honda West!

I had an amazing service and was in and out fast. They were very helpful and informative with everything that need to be done with my car.

ANGEL the mechanic was awesome. He came out and informed me that everything were GOOD after the service. He is really a nice GUY.

Honda West has always had awesome customer service. James Bean and the rest of the staff are efficient and prompt. Job well done. Thank you for all you do and thank you for being there for everyone during these tough times. I wouldn't take my car anywhere else.

The service agent was very polite and professional. My car was completed for service earlier that projected and they did a great job and even washed my car.

I had a good experience with this dealership. They were very friendly and polite. I would recommend this dealership if you are in the market for a Honda car. They have a HUGE selection to choose from. I did have one problem with the paperwork, partially my fault. I went in the next day and saw the loan officer and the problem got straightened out in short order. After the correction was made I went to the parts department and got several items I wanted for the car, all three items were in stock. Great service.

Definitely visit Honda West to lease or buy a car. Wonderful experience. Would recommend this dealership.

Cj Young is amazing! His customer skills is impeccable! He's definitely an ASSET! He's the only reason I'll comeback and do business is here!

Great service. They take great care of my car They mechanic do a fantastic job

Gregg was great. Got me in, and out of there, in an hour, on a very busy day.

Jilmar Esperanza was very knowledge and made this experience a pleasurable one

CJ was very helpful. Service was great. The car was sanitized before we took it home.

I shopped around, not just for a car, but for the best local dealer, once I knew what car I wanted. This was the most painless auto purchase I?ve ever made, and the experience for routine service has also been great. Very pleased.

Friendly dealership, I just services my car yesterday very friendly and knowledgeable Staff.

they are very professional I highly recommend

great customer service. extremely polite sales people. enjoyed my experience at this dealership 😊

I had my Accord serviced at Honda West,and my experience was amazing! They're really professional & explained every thing to me far as price & procedures. They put protective plastic on my seat,steering wheel,and floor board. That's why I go to Honda West! They care & take pride in what they do!

I went in to look and possibly purchase a car. Randy took GREAT care of me. Despite the current pandemic everyone was great. If you?re looking to buy go see RANDY! I promise you won?t regret it.

Your agent Sheri was very helpful and pleasant with a great smile. She was very helpful and welcoming.

CJ was incredibly helpful in a most challenging remote process. Couldn't be more satisfied!

Greg was very helpful and honest with us, he did not pressure us or insist us and buy this or that car. he let us decide what to do. Greg is a GREAT Salesman.

Mr. Johnson was helpful and professional from beginning to end of my oil change service appointment. I will definitely be going back to Honda West in the future!

Well as we all know, getting a new ride can be at best A challenge for the buyers and dealership. Honda West is my dealer of choice. Told my salesman what I wanted and he bent over backwards to make it happen. Ask for Teddy

Just so Great to see Sean and Greg and My Cashier! Haven't been out for over six weeks and needed a smog, everything is closed around me, but my dealership isn't! Was nervous about just driving and going in with mask, but everyone made me feel so comfortable and they had mask on too and just my crew! Been going there for over 15 years and 4 vehicles later will go until I don't drive anymore! They are the best and so professional in this day and time with all that is going on in the world. Thank You for Everything You Do!

Quick and convenient oil change. They checked my battery and saw that it needed to be replaced. It was under warranty and take care of. I was in and out within an hour. Everything was clean and the gentleman that helped me was friendly and professional

The battery was 100% dead. After a jump start by AAA, I drove to Honda West. The old battery was defective so they installed a new one which was under warranty. Service was fast and efficient.

Service department was super awesome! Greg was friendly and efficient.

Greg was very nice and efficient.

The service I received today from the service department was AMAZING!! From the check in on my appointment to the delivery of my car that wash washed after the repair was completed. You guys/gals rock! I highly recommend Honda West! You’re Happy Honda Owner for life!

My car did not start and I didn't know what to do, I called Honda West and luckily I spoke with C J I told him how frustrated I was with the situation he calm me down by insuring that he will help me, gave me a number to call and ask them to tow the car to their service center in Honda West. He called me back later to let me know the car is there and nothing to worry about since he will arranged to fix the problem and will be ready in an hour. He was very kind very caring and I am so happy I had to deal with him and to be a customer of Honda West. Thank You

THANK YOU FOR BEING DEDICATED TO YOUR WORK, EVEN WITH THIS PANDEMIC GOING ON.

Hope all is well with u n your family , in this difficult situation I am trying to help n support people who require this , if you also want to join this to extent support for this please reply with yes We have started this campaign to raise funds for the same. Give free masks and sanitizers to help prevent the spread of the virus Paypal ID pddhital0@gmail.com

Great experience considering the Covid19 stuff. The process was fast and there was no manager back and fourth trying to get the “best” price. We got our van for less than KBB listed it as a good deal.

They are honest, tell you what is wrong and let you decide what to do. No pressure. Great dealership to buy a vehicle from. They make it easy with no pressure.

They have always been honest and upfront about any problems They also make buying a car simple and without pressure.

Shaun at Honda West is amazing. Super nice and knowledgeable. Thank you.

Absolutely the best service I could ask for. My car was towed in and the service department was thorough in diagnosing any and all issues with my car and kept me updated throughout the process. In the end, they were more than kind with pricing as no major issues were identified. The service writer, David was the best and reviewed all the findings with me. I will only ever bring my car to Honda West.

Always professional and work to get you the most comprehensive service in an expeditious timeframe.

Car servicing begin precisely on time and was completed ahead of time state.

I went in for an A1 service, but my car was over 30K miles. So that turned it into a 2 hour service. David got me out in about half the time, plus he got me a pretty good discount.

I have had my Honda Accord serviced here twice now and both experiences have been good.

Always great service never any problems they get in n and out

All staff seemed to be trying to practice social distancing, and the facility was incredibly clean. The oil change/tire rotation happened quickly and I was heading out when they said I would be.

I've been going to Honda West for many years service writers are wonderful and they go above and beyond to help you out my service writer is Karla and she's awesome

service was quick and the facility is pleasant to wait in.

I went there for a B1 Service. they were great. they said 1 hour 30 minutes and they were done 15 min early. the service was great and Samm our representative was Great! GOOD JOB HONDA!!!

Absolutely amazing experience. My lease became due and I needed to buy another car during this Coronavirus crisis. I was able to negotiate a deal, purchase a new car, and return my old car within 5 hours. This was done with virtually no physical contact. Everyone at this dealership were professional and completely aware of the issues that have arisen during these difficult times.

Great customer service and they take really good care of your car. They explain everything to you on your level. Honda Centennial is the worst every. The service suck big time. They don’t do the work you paid for.

The service was very professional, handled well and was very quick.

Very good experience.. Straight forward and knowledgeable..

Very best service and professional....I recommend every Honda owner to try

I have been working with Karla in your service department since 2015, she has taken the best care of me and my Honda's. When I schedule my service appointment on line I make sure that the appointment is with her. Great employee

Honda west is the best place in Las Vegas to buy a car

Sergio was great to deal with. He was very patient in dealing with me and made a deal happen on my trade that I only had for 2 months. I love my car!

Very courteous sales and finance staff! No pressure! Highly recommend.

Greg gave us exceptional customer service and we are satisfied with our new purchase!

Very clean, professional and friendly. Go see Al M. - he’s a calm, cool and easy going salesman. I’ve been a Toyota customer for years and I didn’t think I’d like the Pilot as much as the Highlander, but I changed my mind after one (ok, two) test drives. So far, so good! Looking to many years of driving a reliable and safe vehicle. Thanks Honda West!

Very clean, professional and friendly. Go see Al M. - he?s a calm, cool and easy going salesman. I?ve been a Toyota customer for years and I didn?t think I?d like the Pilot as much as the Highlander, but I changed my mind after one (ok, two) test drives. So far, so good! Looking to many years of driving a reliable and safe vehicle. Thanks Honda West!

Dealer Davod has helped me to get the car I wanted he was amazing

Easy lease. In and out in about an hour. My salesperson was super helpful. As always do your homework before stepping in yo the dealership.

I worked with Ted who was very personable, honest and did everything in a timely manner.

When I got to the service my service rep Kenny was there to assist me right away quick service and prompt.

Good customer service, very friendly

DARRYL BEST AND TIM WALKER ARE THE BEST AUTO SALES AND AUTO FINANCE REPS I EVER MET. I AM 78 YEARS OLD SO NOT A NEWBIE. THEY REPRESENT THE DEALERSHIP WELL. THE SHOWROOM AND LOT WERE CLEAN, ORGANIZED AND HAD A VERY NICE INVENTORY IN STOCK. I SELL SO I KNOW WHAT TO LOOK FOR IN SALESMANSHIP

Great service and nice cars!

This is a great dealership. Best place to buy a Honda. Highly recommended.

The finance person, Daniel, was specially easy and great to deal with and showed extraordinary competence. He made the buying process smooth and easy.

Eric Quezada is friendly, he is super knowledgeable and patient. He makes me wanna purchase another Honda. Employees like Eric can change my view on what auto manufacturer I buy from. If any of my friends or family want to buy a Honda I would suggest him.

Service was excellent fast too

the service was awesome and fast, nice people working at that location.

Came in needing a new battery. They got the job done promptly. They explained to me it was under warranty. The waiting area was okay. Not as fancy as Lexus or VW. No free snacks, Just coffee.

This the 5th Honda I have bought at Honda West. Antiono is my to go to person he is Great and easy to work with. I give Honda West 5 stars ⭐️⭐️⭐️⭐️⭐️

Karla is my service advisor, She’s always very friendly and knowledgeable! Makes my visits pleasant... thank you Karla

Awesome and knowledgeable team and service! Carl J. was very friendly, answered all my questions and found the perfect vehicle to fit within my price range. Thanks so much Carl! Definitely recommended ⭐️⭐️⭐️⭐️⭐️

best price. Best service.

I brought my car in for an oil change without an appointment - despite a long line in front of me, the car was in and out in an hour as promised with a fresh wash. I've historically had great experiences with the service department at Honda West and this most recent visit was no different. Great service!

Awesome service very honest attendants ? great location and clean and pleasant environment!

Friendly staff , nice waiting room. I was in and out in no time

I?m a Honda West customer, I always bring my car for service, and I get great customer service. I come back every time my car needs service. Great team great service.

I liked the on-line appointment scheduling, helpful and informative service from Kenny, and the nice waiting area.

Nice service. CJ was polite, courteous and knowledgeable. The service was right on time.

Quick and painless, paperwork under two hours . Dealership did not have particular color I desired so they traded one of their vehicles for one at another local Honda dealership.

I recommend Honda West to my relatives and friends. Its a good deal and our salesman was Sam Song, and a good person and very accommodating. Thanks

Wonderful as always. We bought several cars from this dealership and I?ve never had a bad experience.

Came in late last Wednesday 11/27 for a change oil and tire rotation. My attendant ~ Denny who was patient and helpful with me. He explained what needs to be done, my options and the promo’s they currently have. I never felt rushed. He showed me the waiting area and came to check on me and update me how long more it will take. Denny wa so professional and truly knows how to take care of his client 5/5 stars ⭐️ ⭐️⭐️⭐️⭐️ for this dude

Always feel welcome without any pressure. Friendly, helpful and informative.

The waiting room was clean, comfortable, and well-stocked with coffee, water, and vending machine service. My adviser was knowledgeable, and the work was done with quality.

Dominic was wonderful Service was great Thank you

Oil change, maintenance check -up

Yes, they were so knowledgable and helpful. Randy and Nabeel were great. We love our new car. We highly recommend Honda West. Will go back for our next car. Thank you guys.

Overall experience was great . Darryl Best was the Sales Representative . Didn?t rush us and let us take our time to decide on which car we really wanted . We initially went to look at used cars and ended up with a brand new Honda Accord sport that was perfect

I dropped in without appointment and got in immediately. Coupons were offered and off I went. Easy sneezy

Everyone was courteous, knowledgeable, and professional! That's why I go to Honda West!

Best coffee machine on the planet 😬. All very courteous and quick, especially Karla, excellent thank you.

quick service on walk in non appointment for oil change and recall item.

I don't usually writer reviews but my experience at Honda West deserved some attention. I had been looking to trade in my Toyota 4Runner and had interacted with MANY salesman prior to going to Honda West. I had become pretty exhausted with the "game" of buying/trading a car but was lucky enough to come across Jilmar Esperanza. Dealing with him was easy and he actually made trading in and purchasing a car a pleasant experience (which i NEVER thought i would say!) He was transparent and made the process pretty simple without the numbers game that's usually involved. Everything was clearly laid out in front of me and explained. Not only was he wonderful to work with as a person, I walked away with the best deal I had yet to come across. I have already recommended Jilmar Esperanza to coworkers and friends and he truly deserves all the awards he has earned!

Davod was very friendly, professional and knowledgeable. I did not feel pressured and it was a positive experience. The dealership atmosphere was appealing. I recommend Honda West and Davod.

Professional and great experience with Greg Larsen for my 3rd Honda Accord Hybrid.

Came in for a battery check and possible new battery-without an appointment.

Antonio Jackson was very friendly, helpful and quick in getting me a new lease on my honda civic

Kenny was very nice and efficient. It took me less than an hour for oil Change and tire rotation

Always a great experience! Kenny Frankel who is my service advisor is always available with answers, a solution and is awesome!

Customer service champion. Salesman Davod Ghasemi very helpful and he is familiar with the product that he is selling.

I think the service for my car buying experience was great no pressure, easy to talk to sales guy would recommend everyone I know to go there .

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I love to come in for service on my car because I know it will be done right! Karla Gunther my service writer is always right there to be sure any service that is needed will be handled properly and in a timely manner.

I was having a horrible day and Ryan was very helpful and knowledgeable. I would recommend go to him if you are getting your car serviced. He is very honest.

I needed my car serviced and this location was recommended and that I ask for Karla, best decision I ever made. Mechanics care enough to come out to explain something, and Karla really cares about you, is honest about what she has to say, doesn't try to give yo a snow job. We are now a three car Honda Family ad all go to Honda West for service

Gray Pastuna helped me get my new honda fit. He had above and beyond customer service and was able to confirm that Honda West will take my smart car that had a damaged engine.

Sergio A. was awesome! He was very knowledgeable about the vehicles and helped me find the right car at the right price.

Great experience by my favorite sales associate Brian Jimenez. Appreciate all they did for me to buy my car!!

Good customer service especially Richie Vasquez. All staff are friendly and they take care of you.

Mr Brian or Ryan was a big help as soon as I arrived. Thank you..

great service,and can give you dicount when your buying a new car if you have already honda,i do recommend it...great deal thank you honda

Their service and response time was excellent. The customer waiting area was nice and comfortable, with refreshments available. I was greeted with a handshake and a smile. The estimated time to complete work was less than I had imagined. All in all a good experience. High recommendations from a satisfied customer.

Best service ever!!!......

Warmly Greatly by Kenny, excellent !!

Fast service good customer service and the facility is very clean.

Excellent service department , especially Karla !!!!!! 😊

This is the best experience I’ve ever had buying a car! The salesperson that waited on me was absolutely wonderful. He wasn’t high pressure and treated me respectfully. In the past I’ve had horrible experiences buying automobiles. Honda West has finally restored my faith in buying a new car from a dealer.

Karla at Honda west is amazing. Oil change was super fast and very friendly.

Karla was great and she always seem to be my adviser ;)

Excellent service! Ever since I got my car I bring it here for service and never going anywhere else!

I want to say thank you for Sergio for giving us great service ! I would recommend him to anyone !

Excellent service and the staff were very professional and very accommodating.

Great and friendly service. Staff was kind and was always ensuring the best quality of service.

Experience was great!! Brian Jimenez provided great service!

Good experience. Will be going back in the future.

Got in and out as i was told. Service overall was great

I may have bought my Hondas from a competitor dealership, but I always get them serviced at Honda West. The crew are always quick, efficient, friendly, and they genuinely care. My go to Service Advisor, Dominick, is the personification of the Helpful Honda guy. I know I can bring any of my Hondas in for service and/or repair knowing that he and his team are transparent with all procedures and do a quality job every time.

Fast service done right. Don't want to play around with other shops. Want Honda parts

Great service, fast, friendly staff and they washed my car for me super great, thank you 🙏

This is a great place to buy a car. The sales associate Sergio was awesome, I like the fact he was straight up about everything and didn’t try to push a sale. Super friendly guy, made me feel like I was buying from a friend not a dealership. Gave me the car I wanted for a great price. I will definitely recommend this place to my friends if their looking to buy

You can’t go wrong with Honda West. They are fair and professional!

fair price / good people!

Great job as always! I always receive great customer service

Great service! Great job! The service representative did a great job as always!!

Excellent and timely service. Professional and caring service department personnel.

They did an awesome job. I drive 30 min to get my car serviced there.

David Richards, my service rep was very helpful. He made sure that he checked to see if any service recalls on the car, which there was one, which was taken care of at the same time.

Went here because my tire pressure was low and turns out I had a nail in it. Jhonrey helped me out and got my tires patched up without an appointment. Whole service took about an hour but i didnt have an appointment and i did come on a saturday afternoon.

Easy!

The service was excellent. I received my vehicle in perfect condition and in the time promised. My servicer technician kept me informed throughout the entire process. Plus it came with no sneaky fees.

We routinely take our Odyssey to Honda West for maintenance and always receive great service. I was there on Monday, (09/23/19), and it was the same great service we’ve always received. RJ (service advisor) was very professional and was thorough in is explanations on what the recommended repairs were.

Awesome 😎 service . If you need a vehicle 🚗 go see Antonio Jackson and tell him I referred you.

I maintain my car at this dealership because it provides consistently good service. Although the price may be somewhat higher than outside shops, I always feel confident that the work was done right and that they stand behind their work.

Called and was able to get an appointment next day. Very happy about that. RJ was very nice and professional and explained what I needed done and gave me the time frame for my wait time. I think he was a few minutes early getting me back in my car also very happy about that. I gave the facilities 5 stars. While there is work being done in the service area, it wasn?t to bad sitting in the make shift waiting area.

Brought my Accord in for an oil change service. Brian greeted us and was very professional and polite. Called me when the job was finished in a timely manner and thanked us before leaving. Everyone we dealt with that day was friendly.

Karla is an excellent service advisor and she is always extremely knowledgeable and personable. And honest! :)

I had a rare problem with my new Honda Pilot. I took my Pilot to Honda West, Las Vegas. I was assisted by customer service advisor C J. C J did an amazing job. Even though I had not purchased my Pilot from Honda West I was treated as if I was a long standing valued customer. C J contacted me by phone to keep me updated on the progress of my repairs and offered to provide transportation if I needed it. My repair was completed in a short time and was resolved with just one visit. C J and Honda West provided absolutely exceptional customer service and I am very grateful. Many thanks.

Excellent service , got a oil change it was fast and easy no appointment necessary.

All the staff here are very nice! Ken was helping me with my service . He is very helpful! I love Honda West ??

Came in for an oil change and hat exactly what u got, nothing less nothing more, got what I wanted and was out of there within an hour. I?ll always come here for an oil change, unless it?s nice out and I?ll just do it myself.

Service department is good. Be sure to book appointment though. They are always busy.

This place is my go to when I need something done with my car. David has excelent service and would recommend anyone to visit this place for auto service.

I have very good experience with Kenny my Service Specialist Thank you Kenny and I will see you next time You’re the best

Service was timely and efficient. Would get my car serviced there again.

Oil change and tire rotation. Service representative, Kenny, was very professional and friendly.

Great customer service that was MUCH appreciated! Kenny was friendly personable and professional. We have 3 Honda cars and will switch back to Honda West for our service and future purchases! (We used to go to Honda west over 12 years ago, but they were not friendly and did not value their customers. So glad there is new management/or new corporate culture at Honda West!) Thank you!

Great service across the board, friendly, knowledgeable and helpful. Will definitely be returning

Sincere concern and upfront transparency with noticeable courteousness!!! Keep it up “Hondanians” ;)

Friendly service and facility make me comfortable to go every time

Very knowledgeable sales people with consideration for your time and questions. I have recommended this dealership to all my friends that were looking at new cars. Thank you Honda West.

Friendly staff and great service.

Great company with helpful service advisor.

i really really like your products.

overall I give all 5's he is very courteous and all my questions were answered with respect.

amazing service, and helped explained everything about my new car instead of just leaving me to learn it by myself ♡

I went in for oil change and tire rotation and was in and out with a complimentary car wash in under an hour!! Karla answered all of my questions and updated me on future upkeep on my car. An awesome experience. Thank you!!

Knowledgeable team, and Honda has great product

We got a great deal on the car we wanted. Brian Jimenez is great to work with.

What an amazing experience buying my second CRV from Honda West. Carlos Avila is the best! We paid off the 2013 CRV by trading it in and he was able to get me a 2019 in molten lava red and it is beautiful! Perfect price on a lease! Payment very close to what my payment was on the 2013! This CRV is amazing and I could not be more pleased with the service and professionalism of Honda West. Also Jhonrey Casiquin in service always has done a great talking care of my previous CRV and I will always have him as my service provider for the new one. You can’t beat a Honda for reliability and you can’t find a better dealership then Honda West

Quick and reliable service plus friendly sales staff.

Ted was willing to help and did his best so I can go home driving my crv. I appreciate the good service I got from him. Would definitely come back and look for him!

Kenny is the best service advisor,he explained everything to me before I made any decision if I had any questions I can ask him right away. And after service car alway been wash and taking care before I drove out. Thank Kenny

Nice people work I get good prices

Everyone at Honda West was professional and knowledgeable. I worked with Sam and he was wonderful. Sam was not pushy about selling and explained the whole process from start to finish. I recommend Honda West to everyone looking to purchase a new or pre-certified Honda!

My technician TONY THAIRATHOM was wonderfully knowledgeable about everything that I needed and grouted Mohr make a cost -effective maintenance plan. I have never experienced such honesty and great customer service set a service station. They are exceptional!

Service is good especially if your service rep is Karla.

They were able to assist me and answer all my questions. It was a smooth process and we were handled with care by D’ Best!

Javier and the service department employees , treat me with respect and kindness every time

I've been dealing with Honda West for over 20 years and I have NEVER been disappointed. I have purchased my past 3 Honda's from them and anyone I have ever encountered or did business with from Sales, Finance, Customer Service heck even the receptionists have always been professional, polite and dedicated to providing the best Customer Service. . Karla has been my "go to" Service Technician for over 10 years (including the years in the back check out) and ALWAYS goes the extra mile to make sure everything is taken care of for both me and of course all my car needs. THANK YOU HONDA WEST - YOU ARE THE BEST!!!!

Battery replacement, low cost, fast service, helpful staff.

1st time buying Honda. Car is great quality and reliable. The customer service is best - attention and straight to the point. Eric Q helped me when I walked in until finished the process.

First oil change and 1 year check. Only 2700 miles. Everyone was most friendly and service was done in about 45 min. from my appointment time. Service manager was very helpful and pleasant.

Excellent service Dominick went out of his way to accommodate my requests!

The service at Honda West always exceeds in excellence and professionalism!! I'm treated more than a customer. I'm treated like royalty. I will always recommend them to family, friends and strangers. Thank you Dominic and the team for taking good care of me and my car!

We bought Honda Fit 2019. Sam Song was Sale Consultant . He was wonderful , friendly and courteous.

Really clean and fast service. Always friendly workers.

Always fast and great service

Made an appointment, went in for service they took me in right a way. Reviewed what my truck needed I approved it. Later that day they called my truck was ready. I picked it up it was serviced and washed.

Always pleasant and take care of problem Karla is the best ! Everything done in a timely manner excellent service!

We drove all the way from California to Honda West in Las Vegas to buy our new 2019 Honda Odessey Elite exactly at the price we negotiated over the phone that beat all offers we received from the dealers we encountered in California. They kept their word to the exact figure we had agreed over the phone . We paid for it and drove back to California , a happy owner of a new 2019 Honda Odyssey Elite. Special mention goes to their internet sales person, Robin and their sales service person Greg, who were very accommodating and professional in making us the July 4th happy customers. Thanks Honda West of Las Vegas! David and Edith de Leon

good people to work with. we bought the car from this dealership and we always take it to them for service.