Just leased a new 2019 Honda Pilot..loved it. I went to 2 other Honda dealers before going to Honda West. I wish I had gone there first. I received the best deal for me and customer service was excellent. Thank you to all the staff members that helped me get my car specially TJ Smith.

We did out research ahead of time and did the financial negotiations online. When we were satisfied with the price , we went to Honda West for a very pleasant experience. Antonio helped us out and Mr. Cheng was the person from finance who also worked well with us. Honda West secured a car from another dealership and we drove after we completed the paperwork. The Honda has a very smooth ride!

I wasn't expecting much when I was coming to Honda west as a walk in but they surprised me. I had my issues taken care of quickly and comfortably and knew exactly what I was getting .

We had a most pleasant time when we serviced our vehicle . Everyone was very friendly and professional .

I walked into Honda West in a tough situation - I had returned my leased vehicle to Findlay in Henderson and leased new vehicle through them. 5 days after I had signed the agreement they called and told me I would need to return the new lease unless I put an additional $2,000 down and that I would not receive my old vehicle. They put me in a very tough situation and I will never return to that store because of it. The following day I went into Honda West after speaking with Tina on the phone(who was very kind) and met with Greg(very straight up guy). I found myself in a much more comfortable place where everyone said hello and made the me feel welcome(unlike Findlay where the salesman would walk over to the manager and they would look over and point at me, which just made me feel uncomfortable). Honda West was extremely helpful with my situation, and I was even put into a nicer vehicle for a better price than Findlay. Go to Honda West because they are what all dealerships should strive to be!

Great staff and many great cara

I was very pleased with the service and attention provided by Jonathan the service advisor at a Honda West. He provided excellent service and was very communicative. We are appreciative of his insight and customer service. We would gladly come to this service advisor again.

Outstanding service. Service Advisor Jose took great care of us and kept us informed along the way. Left the dealership with a free first oil change, and a clean car to boot. Yeah Honda, love our HRV.

It was a perfect service. Thanks Kenny.

Good service, friendly people and not a lot of waiting time involved.

Absolutely the best customer service I have ever had.what a great experience.

Friendly, honest service manager - Kenny Franchek.

The service is great and did not wait for a long time. Pedro is assisted me very well, so i definitely recommend Honda West for my friends.

Everyone at Honda West was very helpful and friendly. I worked mainly with Robin, Internet Sales, she was very helpful and was a wealth of knowlege. Sergio Aldaba, in Sales was very helpful and took very good care of me thruout the entire car buying process. Jeremy Shamkster the Finance Spec, help me to save $$ in interest by finding me a far better interest rate than I had planned on. Jeremy also found a very affordable option for 100,000 mile warnety, which I could not pass up. Fantastic Service, warm friendly atmosphere, and genuine helpful staff. Oh yea, and an awesome car.

Honda Dave was FANTASTIC! Purchasing my 2017 Honda Accord was painless and 2 hours later I was out and back to enjoying my day..10!!

Super service! Short wait.

AMAZING, and easy experience. no hiccups or mishaps everything was handled in a professional manner thank you Mr Antonio Jackson of Honda West in Las Vegas you rock!!

Excellent service

What a fantastic sales staff Roberto and Robin were, this was a great experience

Would recommend Pedro in the service department, 10/10

Very good,thank you!!

Awesome service and I was assisted by Pedro and he took proper care of all my car needs and did his job efficiently and was very professional.

To bring your car for service at this dealer is one of the best. Their detail about everything they do is 10 plus.

Highly recommend Honda West for Services. I go for my oil changes and the service has always been very friendly and prompt, at a great price. The staff does not try to up sell you and they do a fast and efficient job. Cameron Parde worked on my oil change last time and gave me an estimated time of completion when I arrived which was very helpful! I highly recommend for their customer service and great service and prices.

Came in for a recall situation. Everything was handled very quickly and efficiently.

It's a pleasure working with the people at Honda West. Karla, in service, is a joy to deal with. She is loyal to her customers and loyal to Honda West!!

Always receive excellent customer service. Work is completed in a timely manner. Car wash is always an extra bonus.

I was in and out fast, even without an appointment. My first time here and I'll be back the next times. 😃

Pedro was attentive all the way as well as informative. Thank you.

I always take my Honda Odyssey to Honda West for all service, upkeep and any car problems I may have. I have been dealing with Carole, (don't know if I'm suppose to use last names), for the past 2-3 years. She has been so helpful, professional and I trust her completely. If she says I need some work on my van I know it must be done. She told me a few months back that I was going to need new tires. I called Carole on Tuesday and she made the appointment for me yesterday, (Wednesday). Made arrangements for the shuttle to pick me up from work and as usual all went good. When I need to think about purchasing a new car/van, I will start with Carole and she can direct me in the right direction and I know I will get the best deal. Thank you, Juanita Ozawa

It wasn’t an easy fix but they stuck with it and got it done in time for an important trip we were taking. The car passed smog inspetion and works fine. Thanks to Pedro!

We purchased our vehicle from Honda West a few months back. The windshield cracked recently and my service advisor, Kamanu Kajiwara, and the service director, Brian Haffey, checked to see if it would be covered under the warranty and took care of it. I had spoken to Harmony Rush on the phone and she got me in before closing so they could inspect the windshield. I can't say it enough how much I appreciate their help with my car and how easy they made it for me.

This is my second purchase from Honda West. I was particularly impresses with my salesperson Paulina. She is attentive and helpful. She was honest about the pricing and the process. She likes what she does and most importantly where she works. Everyone at Honda West I dealt with was courteous and efficient. The service department has always handled my problems with no issues. If you want a Honda, this is the place to go!

Always have a good experience staff always friendly and professional 😊

Excellent fast accurate service. In and out for an oil chug. Smooth

THE Honda dealership in Las Vegas. See Paulina, a really nice person and super easy to work with. Great people and an easy place to buy a car. NO HAGGLING! Honest pricing up front. Go there for your next Honda.

Excellent Customer Service at this location! They take care of their customers.

Just came in for an oil change and tire rotation and I was in and out in great time.

TJ was extremely helpful, and was very kind. He was patient even though it was getting late, and made us feel like we were making the right decision buying a car with Honda. TJ was knowledgeable, friendly, and made my family feel welcome. He is a model employee, and he made the experience enjoyable.

Quick efficient, Pedro explained the service process very well. Knowledge concerning my car and the requirements for service. Friendly and professional! Highly recommend this dealer for purchase or service.

Service was fast! Excellent job!

Always excellent service, they know what your Honda needs!

Jilmar Esperanza was our salesman. Jilmar was very knowledgeable, professional, and accommodating. Jilmar was very friendly and patient when it came to explaining the functionality of our vehicle purchase. We were very fortunate to have Jilmar as our salesman.

Pedro and the Service Dept. team put the Merry back into my Christmas this month. The team at Honda West will go the extra mile for loyal customers, such as me, and care about my car service experience. This means so much more than making a buck and I respect them for it. Thank you for making my Christmas a merry one!!

They are always polite, listen to what you have to say and answer your questions. They suggest things that may need to be done soon but no high pressure if you don't have then done right away.

Outstanding. Quality sevice in all respects by Karla Gunther!Raymond agreed.

Positive & delight experiences working with both sale and management.

Service was very good!

Pedro from Honda West was excellent. He was friendly, good to talk with, and provided me with a discount on my oil change. Would recommend coming to this location for any service. 10/10

Brought my wife in to just “look” at a new Honda , she was kind of nervous going to a dealership ...she haven’t been well and has not left the house or driven for almost 4 years. So to my surprise she loved the car, so we decided to purchase it. Greg and Gordon did a fantastic job .... none of this back and forth nonsense and none of that “my Manager” b.s..... we reached a price that I and the dealership were happy with in a pretty quick time and bought the car...... I can’t explain or they will never know how the way they treated us and how personal they were meant to me... My wife is so happy .... I haven’t seen her smile like that in over 4 years. she felt safe and comfortable and not stressed ..... I pray now that she drives the car.... thank you to all of you that were involved in the transaction. And special kudos to Mike the finance Mgr. ....thanks for the laughs in your office and professionalism... you have customers for life.

I took my vehicle in to Honda West to have a recall repair done. The man, Kenny, who helped me was great. He took the time to check over the whole vehicle to be sure there wasn't any other problems, and he had the car ready for me in a very short amount of time, as promised.

Bryan took time with my wife to explain the car features before the test drive which made her feel more comfortable and less stressed about the drive. The other Honda dealership did not do this, so this is why we bought from Honda West. Bryan was very patient and we didn’t feel pressured to buy. He gave us a vehicle comparison so we could see the actual differences between the Honda and others. We highly recommend Bryan and thank him for making a major purchase enjoyable.

Very helpful and patient. Will use him again.

I received the most awesome service with actual follow up from my new service advisor, Jose Pichardo, recently. In addition, I received a discount coupon for service that is needed and will be scheduled in the very near future!

I have resided in Las vegas for 2 years and have utilized Honda West for all of my service needs. They are courteous professional and fairly priced.

My advisor Mr. Jose gave me a smooth and fastest service I’ve ever had. Everytime I go dealer and have my car service for oil change I always wait an hour or 2 but this time it only took less than half hour. He was friendly, trustworthy and really tried to connect with you and even ask if anything else he could for you. He even help me on my coupon. I could tell that he was not trying to rip people to do other services like other advisors. Thumbs up for you Mr advisor! Don’t forget to look for him in the future if you want a better service. -Martelino De Guzman

Very courteous. Oil change cheaper than groupons, in and out in 45 minutes.

I visited Honda West for oil change and it was done with in 30 minutes. Thank you for the excellent service.

I always get excellent service. The prices are fair, they do what they are supposed to do.

Kenny was awesome! Super nice and considerate. I would recommend asking him for help.

My new service advisor, Jose Pichardo, was so kind and helpful when I took my vehicle in for service. The shuttle driver, Edwin, was prompt and courteous as well. I’m pleased with the service level and confident with vehicle repairs and maintenance being done at Honda West.

❤️ Javier is thee Best! Very polite & will definitely take care of you! Ask for him when needing any servicing done!

Just the best Service Dept. I feel very welcome and can relax and read while I know my car is taking care of.

We leased a 2018 Honda Accord and we were very pleased with the honesty and integrity of our sales person. The whole experience was very fast, painless and our salesperson worked with us on our schedule. All in all it was a positive experience.

Thanx Joe paratore for your help I love the Honda I just bought great guy I'll be back in the future to buy another honda great service.

Nate was very helpful, Im so happy with my new Insight.

Great place!

Always excellent service!

Great service by Pedro for my car. Fast and easy process.

Service department was great Pedro was very helpful!

This time around I had a "5- star" customer service experience and was satisfied with the quality of care I expect to receive from Honda dealerships. I would like to recognize "Kamanu" who was my service technition. Kamanu made sure my car met all my expectations and clearly communicated with me in a pleasantly manner. I was pleased with the service I received in a timely fashion as well as the overall costs involved to maintain my vehicle. It is my opinion that this Honda West dealership has definitely improved in customer satisfaction. I will return for future car service needs.

A very competent service...professional and friendly team members. Interns of cost even better than other service providers.

Staff is always friendly, knowledgeable and helpful. The waiting area is comfortable. I have had a positive experience with all staff member at Honda West.

Kamanu was very helpful and did a great job checking and fixing all the problems on our CRV. Thank you also for the courteous service.

It’s been about 3 weeks now and I’m in love with my new 2018 CR-V 1.5T AWD EX The gas mileage is great and the small turbo is a nice addition for those quick pick ups. Very spacious cargo and comfortable seating for the front and back passengers. And the high tech gadgets are fun and easy to play with. Only thing I’m disappointed about is it didn’t come with a sub.

awesome service! my go to place here in vegas.

I hate buying cars, but Antonio and their haggle-free policy made it easy in comparison to prior purchases. (I do think the paperwork could be more streamlined. It shouldn't take longer to sign than it does to choose the car.) Overall, very happy with my Odyssey purchase.

Getting my Honda services at Honda on West Sahara was a great experience! They are super friendly fast and efficient! Thank you

Its the 4th Honda we have bought from Homda West . We always have Joshua Chang assist in the process of buying or leasing our cars. Have always had a good experience.We will continue to recommend him to anyone looking for a car.

I was really happy with the services before and after i bought my Honda CR V at Honda West. Good people with good conversation. I will encourage my friends and relatives if they need a car that's the place to buy.

Nice place and best employee karla gunther

Excellent customer service. Javier was so nice.

The staff is extremely helpful & knowledgeable.

Javier and the team are truly amazing!

Easy, pleasant, experience!

Marsha - is the big guns I brought my 2018 Honda Accord in to get about 4 things addressed, she got 3/4 completed. She informed me that there are different locations for addressing different parts of the car. She genuinely wanted to help & will be rescheduling when I have time to get the paint addressed. Ps paint is a DAYS thing for your car. The staff here is really nice, just make sure you're understanding - they will have your back. Thanks again Marsha! In addition Brian & Don - they are serious about what they do & customer service. 🙏

Great dealership. Really helped out to get the right price of the car. Got a Honda Civic 2017 Hatchback. Ask for Antonio, he really helped us out. Addition: Recently got my car serviced here. They really helped me with my needs and my requests. Another addition: Got my car serviced again. Rick really helped me out and was able to get me back on the road quicker than I thought I would. Another service done: Javier really helped me out. I will always go to this dealership for my maintainace. Another service done as well as buying out my car: Kenny helped me with servicing my car and while it was being serviced Jessie, Tim, and Jeremy helped me with financing my car from leasing it to buying it.

Honda West is the best. We bought our Pilot and it’s a no haggle excellent experience. Had our oil changed today and was in and out in 20 minutes and car was washed. I asked what is needed next time oil change is due and they didn’t up sell me which was nice. I highly recommend Honda West and Pedro in the service department.

Great customer service.Everyone from Honda West made me feel so welcome. Fantastic place to buy,repair and do any business associated with cars. Highly recommended.

Service was great. I didn’t stay long there even though I didn’t make an appointment.

Great place to buy

People there are always nice and they always take the time to explain everything in detail.

Love my new Jeep. The experience of shopping for a new car was a dream with Honda West.

I’ve been going to Honda West for many years for service on my Accord. The customer service at Honda West is amazing, no matter how busy they are, they always accommodate every guest! Javier has helped me recently on my last few oil changes. He has always gone out of his way to help me and explain to me if there are any problems with my car. I definitely recommend if you are going to Honda West for service ask for Javier you will not be disappointed!! Thank you again Honda West!!

We bought a used vehicle through Honda West recently and it was a pleasant buying experience. Our sales consultant Jilmar, treated us with the utmost respect and didn't pressure us. He worked diligently to get us the best deal. The staff there are very friendly and I highly recommend Honda West.

Honda West consistently provides affordable, quick, and most importantly, reliable servicing for my 2015 CRV.

I’ve been going to Honda West for many years for service on my Accord. The customer service at Honda West is amazing, no matter how busy they are, they always accommodate every guest! Javier has helped me recently on my last few oil changes. He has always gone out of his way to help me and explain to me if there are any problems with my car. I definitely recommend if you are going to Honda West for service ask for Javier you will not be disappointed!! Thank you again Honda West!!

Quick and effective

We had a great experience shopping for and purchasing our new Honda Civic. Our sales person Andrew was beyond helpful throughout the entire process and helped us secure the best deal possible we will definately be recommending them and will be a return customer in the future.

This is my 2nd lease with Honda & I Love it - I was due for my 1st service check on my 2018 Honda Civic Hatchback. As always Honda West doesn't skip a beat Kamanu was my service tech & he was FAB! Got me checked in told me approx wait time (which was less than he quoted me). I told him I was traveling to Tucson for Thanksgiving to see the grandkids & to please check my tires to see that I would be safe on the drive out. It'll be the 1st time taking the car on the road. Once service was complete I had some questions about the car's service lite not coming on Kamanu said I was @30% to go then it would have kicked on. He also explained tire pressure with me. Kamanu was very thorough took his to explain everything so I would understand. Thanks Kamanu, @Honda West.

Really appreciate Adam for his exceptional service he is super service advisory

Excellent service by well experienced workers they treat me like family 👌

Good, friendly, quick. Price feels reasonable and I've never had any problems with the maintenance done. They let you know what's going on.

Overall great experience. I have bought three cars here and the service was great. Carla the service writer always treats me right. I will continue bringing my car hear for service.

GREAT CART - GREAT SERVICE

Juavier was great. He gave good estimates for the cost and the time it would take. I was very satisfied.

I am very satisfied he's the best service Adviser & very knowledgeable person. Thank you what you have to den to me I hope I will see you again Kenny franchek God bless you.

Its quick service maintenance. The associates are very friendly and helpfull. I got jose at that time. My appointment was 30 minutes later but they took me early anyway. I just been there twice but so far they satisfied me.

Great service. Pretty fast a lil bit late but a great guy in Kamanu took care of my car. Really great place.

Great experience. Don was helpful.

Great service!!

I am very satisfied with the customer service rendered to me special mention to Pedro of Honda West. He is very knowledgeable and he sees to it that everything will be good to go when you leave the branch. Kuddos to this team. I recommend this Honda Service Center to all readers here. You will not go wrong.

I made an appointment online for oil change and i came ten minutes after the appointment. Honda was so systematic Throughout the whole process. They checked my appointment, informed the person assigned for the service.shaun was his name. He was very courteous and very efficient.

Rigo was very helpful and professional

Great service. Got a Oil change and recall job done. Fast, easy scheduling, and got the job done

This was my first experience buying a car, so I didn't quite know what to expect. I felt the whole experience was going to be difficult and full of hurdles I had to go through to get what I wanted. Fortunately, that was not the case; I had a smooth and easy time getting my car. I had talked with Bryan Jimenez, who was helping me make my purchase of my 2008 Toyota Prius, and he was nothing but helpful and friendly. I would recommend Honda West to anyone in the market for a new or used car! I had an absolutely pleasant experience buying my car.

Very Friendly staff outstanding customer service.

Honda west are awesome, Team west are fast and helpful ,did an oil change and in less than 30mins it was done.I️ Will definitely come back for more. Thank you

Very professional, very helpful and very kind.

Great service! I had to replace my battery about a month ago and an oil change a couple days ago. Both times they were quick and understanding of what needed to be done for my Civic. Pedro helped immensely and I have had overall great experiences at Honda West!

I had a very positive experience with Honda West, the sales team was awesome, Conrad Rosario and Danielle Oiknine went above and beyond to get me my Honda CR-V! The car had to be ordered from the factory and came in ahead of schedule! They were wonderful to work with and very honest. I would definitely recommend Honda West. Wonderful people and great service.

Friendly staff and good customer service.

Hands down best service! The professionalism displayed at this establishment alone keeps me coming back. Javier is my number one guy when it comes to ANYTHING! He knows what he is doing and follows through with all commitments.

Excellent Service!! Jose Pichardo (8432) is Awesome. Very knowledgeable. I will definiely be back to service my accord. - Eusebio Hernandez

Honda West is the best car dealership . I was really amazed of their services . Special mention to Ted Trevino the sales consultant who is so great and did anexcellent job. Thank you Honda West!

Andrew Daye helped my wife and I get a great new Civic! Thanks for the great experience!

Honda West is an excelent Honda cars dealer, they have good service, friendly sales people.

People are very nice and friendly. They really know what they’re doing. Thumbs up for this place and crew.

The work was completed on time and the staff was both courteous and helpful. They made the shuttle available and the driver was very friendly and very courteous. It was a great experience and I would highly recommend Honda West for servicing your vehicle.

Karla was again amazing and attentive to my needs and time frame. She worked hard to get me in and out of the service center.

Like the title states, Honda West went above and beyond. Excellent experience from everyone. Would recommend them to all my co-workers and friends. Outstanding!

Great Express Service experience! Advisor was very informative & prompt. Used a coupon they mailed to me for significant savings. Definitely recommend Honda West.

The folks at Honda West are gracious, professional, expedient, and throw in the extras to show that they really care about maintaining my vehicle and my loyalty to the dealership. The appoint time is kept and I was in and out in about 45 minutes. Nice waiting area, good communication, and a very pleasant staff had me saying wow that was a nice experience!

5 star Thank you for the great service! Kenny was great! We always take our Hondas for service here and never run into any issues.

Carla was a great representative and was very helpful and courteous!

Pedro Garcia was THE BEST service adviser I've ever experienced in my 74 years of living. UNBELEAVABLE "'product knowledge" and no pressure re. what I wanted done - even if it differed from what he recommended. He's a true WINNER: 5 STARS RE. PEDRO

Service was great. Kenny, assistant service manager was great in keeping our cars run in top shape.

Love taking my wife's truck into service here. For a dealer the price isn't bad. Plus knowing my wife's truck is service by someone who knows the ins and out of it gives me a piece of mind. Staff is great. Thanks Pedro!!!

Good thorough customer service follow up and accommodations

Service is always a pleasure, Karla is always able to take care of us

My experience with the service department at Honda West was amazing, a big thank you to Pedro for getting my car squared away and going to extra effort to communicate with me throughout the process. Thank you!!

My husband and I were looking for a new and fairly priced used vehicle for our growing family and Honda West was more than helpful. The sales rep that helped us ( Carlos ) was calm, and the complete opposite of your normal " Car Sales Man". He wasn't pushy, he never rushed us or tried to encourage us to get a more expensive or newer model than what we wanted. The entire process took about 3 hours ( if you are familiar with the car buying process this was speedy ). We love our car, and loved our experience at Honda West.

Great customer service. The staff is quick and friendly. Fair pricing on all services.

Good and knowlegable people at Honda West.

Karla in service is the best

Went in with a dead battery with out an appointment. I ask to have it replaced and to check wheel balance on recently installed tires from this company. 40 minutes later I was done and on my way. Very fast and efficient service done professionally.

Again great and fast service at Honda West

Bryan Jimenes is my sales person for year i already bought 4 hondas from him and he is the BEST always take care of me. And the people that i send to him . And Rodrigo is my service man. Always take care of my car services. Thank you both

thank you Bryan for making it happen! I now own my dream car. loooove my Honda Odyssey

I took my 2018 Honda Pilot for an oil change, and they did a great job. Staff was very friendly.

Oil and filter change plus some troubleshooting for noise. They also discovered a burnt out brake light which they replaced. There was no charge for the troubleshooting. I am very satisfied with this visit.

Excellent service!!

Since I purchased a 2nd Odyssey in 2011 at Honda West, they have been taking care of my car so well. Their service department crew are always helpful. Rego has been helping me for a while & he is so friendly :) I recently purchased a New CRV to downsize since my kids are all grown. Their Sales department made this transaction so easy & smoothly. Thank you Joshua ! You are awesome ! Your knowledge about the car is amazing. Rego & their service department crew .. please continue to help me with my new vehicle.

Great and fast

My experience at Honda West was absolutely exceptional!! My family and I have had a few car buying experience and this has to be one of, if not the best, times. We worked with Serio who was funny, kind and super knowledgeable about all of my options without being pushy. I went in to look at both the Civic and the HRV and he took the time to go over the pros and cons, different options and I got to test drive both. I finally choose the HRV and while we left to look at other dealerships we came back within a few hours (sorry, we forgot your Starbucks Sergio!!). The payment steps, while always nerve wracking, were easy and no pressure from the managers or the finance specialists. If we wanted something removed they did not fight and I got exactly what I wanted. Sergio was one of the best salesman I have ever dealt with. I would recommend anyone looking at Honda to come here and ask for him specifically!! Thank you Honda West- I am one very satisfied customer!!!!

Had an amazing experience once again at Honda. Quick service, friendly staff. Thank you to Javier in the service department!

Quick and Efficient

Purchased new 2015 Honda Accord for my wife because of location and reliability reputation. Very pleased with service she can obtain with out feeling intimidated. We will continue to have it serviced at Honda West.

Excellent service and prompt attention response , very happy with Shaun. Thank you for your support.

I went in to Honda West to look at their sedans, with the intention of buying, if I found the one that was right for me, and I did. I had my eyes on this certified pre-owned 2015 Accord that had everything that I had been looking for in my next car. It was good on fuel, had this Eco option that saves you even more on fuel when you drive, low mileage, sunroof, dual control ac/vents and a rear vent for the back seats, a side rear camera and even a right side camera on the side mirror when gives me extra visibility. It has so many awesome features. The sales person Sergio was cordial. He wasn’t pushy about the sale. I asked for a test drive and invited us to come back in and sit down and talk more about what I thought. I knew I wanted the car but wanted to see what they could do for me in terms of the overall cost and monthly payments that would meet my needs. And they worked with me to get me that. I walked out of Honda West feeling very good about my choice and my purchase. I appreciate the help with the financing that I got from Alex too.

Great experience with a Honda repair expert answered all my questions and even gave my car a complimentary car wash

Honda West is great! Javier has great customer service skills and always takes care of his customers. Love them!! 10 Stars!!

My service agent, Shaun is always attentive and proactive towards my issues for prompt resolution. All my issues were well taken care of and I am very happy with the quality after sales service at Honda West. I enjoy driving my car every moment and I drive ALOT!!! Good job and keep up the great work attitude and culture.

Always outstanding and efficient service. Honda West is the best!

I just signed for my 8th vehicle since 2008. My 2016 Nissan Frontier was just what I was looking for! Go see Jilmar. He will make sure that you are happy when you leave. The service department takes great care of the Nissan and both my 2018 Honda's.

I was a little reluctant to come back after my mediocre experience at my first oil change, but having Rodrigo G. as my service advisor turned things around for me completely. I was about 20 min. early to my appt., so waiting 10-15 min was not a problem for me. However, as soon as Rodrigo came out, he was extremely apologetic, which I appreciated. He was very nice and efficient with getting my service started. I had to wait a little longer than what I was told (again, didn’t mind and didn’t mention it), but Rodrigo once again acknowledged it and apologized. I ended up getting a nice discount that I definitely was not expecting ! Thank you so much again, Rodrigo ! I will definitely keep coming to Honda West for future services as long as I can get lucky enough to have him or someone just as good as my advisor again. =)

the staff was knowledgeable and considerate of your time. which we like.

Just had to say what a great experience we had buying a Honda at Honda West yesterday. Joshua was very nice and knowledgeable (28 years at Honda West) and the whole experience was quick and easy. Got a great deal, no price haggling, and everyone read happy. The whole thing took less than 2 hours. Highly recommend.

Great Service

They gave me the best price by far on new tires, plus the service was really fast. The staff definitely deserves the 5 stars

Carlos Avila was great to work with. He helped me with a honda crv and stayed on budget. He go above and beyond . Thank you Carlo's .

I just purchased a quality used car from Eric at Honda west. He was knowledgeable, friendly (and easy on the eyes) and patient. He made sure my car was in tip top shape. I swear this car looks NEW. I’m so happy. I recommend everyone looking for a car to check Honda west before making a purchase somewhere else.........they were that good folks!!!!!!!

My experience has been great both times that I’ve been here.

Great service. Came for an oil change without an appointment. Karla greeted me, explained they were busy but that they'd do their best to get me taken care of quickly. She was courteous, helpful, and answered all my questions. Getting your car serviced can be a frustrating experience, I really appreciated Karla's assistance and will be back.

This experience was great. My advisor was nice and quick, service was quick. No issues! I’ve got two cars from this dealership and only go here for any thing I need. :)

I was so impressed with the service department at Honda West. I have a 2014 Honda Accord and had been having some issues with my car. I took it in and their service was impeccable. Specifically, Service Advisor Pedro Garcia was instrumental in coordinating the repairs and services they performed on my car that day. He was incredibly knowledgeable and provided me with the best customer service I have ever experienced at a car dealership or mechanic shop period. I was so worried about certain things that were going on with my accord and Pedro Garcia was able to help me with everything. I am definitely going back there to get more services very soon. I still have somethings I need to do to get it to 100% but Pedro gave me the confidence to trust in the service department at this dealership. My respects to Pedro Garcia and the entire Service Department at Honda West in Las Vegas. Thank you so much!

I expected a grueling all day ordeal at the Honda dealership. To my surprise, I was in and out within a quarter of the time. The service I received from salesperson, Anne Wagner and finance manager were beyond helpful. They were patient, knowledgeable and efficient. Both answered any questions almost intuitively, almost before I asked! They were forth coming with Information I considered important and provided so much more than I realized were pertinent. My time at the Honda dealership more than corresponded with my own research and expectations of what a positive dealership experience could and should be. Im confident I made an educated, sound decision in my purchase, thanks to your staff! Thank you!

Car trouble is never good news but the staff at Honda West made my visit as efficient and enjoyable as possible. Javier was awesome and did a great job!

First visit to Honda West. Extremely satisfied with there service. Excellent customer service!

Amazing service definitely recommend Andrew Daye very professional answered all questions and we got the best deal

Robin and darryl were the best found car online. They helped me set up financing. very painless and great interest rate. Went to look at car and drove it home. Great service on the sale

Fast and friendly service.

Good customer service, would go back again!!

Best service, fast and friendly.

Rodrigo is awesome so attentive. Very helpful recommend him always

Great service and wonderful people

Greg Larsen is a super person to work with when purchasing a Honda! Thank you!

We had a great experience at Honda West. D. Best was our sales rep and he provided us with a great buying experience. I went by myself in the morning to negotiate the deal with him. Once we agree on all the terms I simply told him I have to leave to get my wife and kids. Unlike other dealerships that will try their best to not let you leave, Darrell simply gave me his card and my keys and asked about what time I would return. We came back that afternoon with the kids, they have a great kids area, finalized the deal and went on our way. Honda West has the best price in the area and we definitely recommend them to anyone looking for a Honda in Las Vegas.

Karla was professional and pleasant. My appointment was honored on time and I was kept updated. Great job.

I will always take my car to Honda west, they always done a good job for me, service representative Karla Cunther always made feel l’m VIP there!

I used to own a 2003 Civic and brought it here for all its services. Now I have a brand new Civic and I bring it here too. Why? Great service- it's that simple. The biggest reason ? My service rep. Karla Gunter. If it wasn't for her I'd probably be going elsewhere .

Pedro was very helpful!

Pedro was great...fast and efficient service

To simply state that my experience at Honda West was outstanding is not enough. This was my first experience with mechanic crew in Las Vegas and they were excellent. As compared to other shops, Honda West is the best. In my recent visit, I informed them that my Honda Pilot was shaking when I apply the brakes. Also, the Pilot vibrates when I drive on the freeway. They took good care of the repairs and ensured that the repairs were covered under the vehicle warranty. I have to admit that I don't know what is and is not covered in the warranty. I had no further worries. My vehicle now drives great. I paid good money for the repairs. Had I taken the vehicle somewhere else who knows what I would have been charged. Honda West's prices are affordable and competitive. On top of great customer service, I must say that their integrity and workmanship are distinctive. I would like to express my gratitude to Honda West's service team. My special thanks goes to the technicians who continues to provide efficient and neat work. Of course two thumbs up to Shaun and Rick, my service adviser. Also, two thumbs up to Brian their service manager. Thank you all for providing the best customer service, impeccable attention to details and efficient work. Your training and experience presented itself in more ways than one.

Javier did a great job

Wonderful experience every time I go to get my oil change.

We got our car serviced here last week and the service was fantastic we didn’t wait long the price was good and they did a great job!

Excellent service all the way through the process. I am a lifetime Honda driver, and I will always shop at Honda West!

My service representative always takes great care of my car

Had my car serviced on Saturday. Did have to wait when delivering my car, but was taken care of by other staff members till the tech doing my car came. He added extras to my service at no cost.

Nice service fast and simple employees will explain all as you as you need

Excellent service with purchase and service crew. D. Best is the best sales person. Great experience purchasing my new Honda.

the service personal very kind . specialy rigo and javier . thanks a lot for the prompt service.

My experience has always been exceptional when I go to Honda West. Heather was so caring, professional and answered my questions.

Exceptional service. Javier showed great concern of my vehicle and answered all questions.

I made an appointment to get the oil changed and tires rotated. When I got there they were busy but it did not take that long. Heather came and checked me in. She was very pleasant and helpful. Whenever I have needed to have maintenance or anything else done on my car the people at Honda West have ALWAYS been courteous, professional and answered my questions. I would never go anywhere else. Thank you!

The staff was so friendly and helpful. i love this place.

Buying a car over the years has been more of a hassle than enjoyable. Honda West made it easy. I was in and out in 2 hours with my beautiful 2015 Honda CRV. Thank you Kevin Bushy and Ted for FINALLY giving me a great car buying experience. I will defiantly be referring family and friends in the future. Thank you again!!!

I was in Vegas for the weekend and my AC went out on my 2018 Honda Odyssey I called them they set up an appointment right away and got it fixed within a few hours which was awesome thank you Honda west

Our first service could not have gone better. All my questions were answered and we were out in no time at all!

Honda West has always worked with me to fix any problem. I recently had to get a new battery. I was in and out in less than 1 hour.

Karla Gunther assessed the service needs of my 2015 Accord quickly and explained them to me thoroughly. I waited while the work was completed.

Always love my Honda’s and the salesman we had was great. No complaints at all.

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No appmnt needed for change oil...done in an hour..,heather is very professional...highly recommended five star..

Honda West was quick and efficient. My service representative, Heather, was knowledgeable, friendly and went above and beyond to make sure my car was serviced properly.

From the moment I walked through the door I was welcomed in by Joshua C. I could tell by his smile and vibrant personality that his goal was to be of any help possible. I was looking for a car that could help me get to school and work. He was able to walk me through step by step and narrowed down my options per model. He gave very clear details about each one and how they correlated with what I was looking for. After I made my decision, he carefully compared my budget with what he could do for me as a customer. He offered amazing service and was definitely genuine about it! No doubt the best experience I’ve had at a dealership and will refer all my friends and family to this great guy! :) Overall A++

Service is fast & efficient. Shaun is by far the best Service Advisor. I am impressed.

Exceptional service. Rick always provides the type of service you hope to receive.....timely and efficient, with a smile.

*****Final update: my ac is back up and running once again thank ypu ypu so much Brian Haffey for the help in getting my car back to normal and Joshua Madrid was really great and friendly. I love my car so much and am happy to have it back to normal *****new update. Brian has me schedule in the morning to get my ac fixed he has gone above and beyond to make sure everything is right. Part came in and repairsare scheduled. **Update: Brian the head service manager has been informed of the situation and is working on getting me the repairs needed. I bought my 13 civic brand new from honda west. Since i bought it my ac has not worked properly i brought it in multiple times while under warranty amd they just replace multiple parts tpnget it working momentarily as a band-aid. Well since June my ac has not worked and it is 100+ ° outside and honda refuses to resolve this issue. They want almost $800 because they claim its a different part however the same issue has been going on for years. This is very poor service and misdiagnosis. My ac should have been fixed while under warranty but it seems like they wait til the warranty is up to find the real problem. Im sorry but you just lost a customer. Very very poor service from the consumer standpoint

Friendly, thorough and professional. I always feel like I’m in great hands at Honda West!

They made it right and stood behind the product making sure the customer got taken care of. Good for you Brian Haffey and Honda West ! Honda West SHAME ON YOU! My son drove a Toyota and never had a problem. I convinced him to buy a Honda telling him it is much more reliable. He bought it brand new and after 2 years the air conditioner started to give him problems. Every time he came you band aided it and sent him away and now the warranty is up but it still isn’t working. You had no problem trying to sell him a new one and asked him to trade his in, why would he do that if you aren’t taking care of your customer. The GM is never available, Evan said call Honda, Honda says the dealership , no one calls back, really? It’s 113 out and you guys aren’t taking care of business. Who is going to address this????? FI we need to make this public to get a response or will you do the right thing?

Our service personnel is very accommodating. He accepted our warranty coupons even it is a weekend. It is a one-time privilege he said. He really tried hard to help us. Thank you!

They were fast, efficient, thorough , and friendly.

Sergio you're the best!! The sales associate was so accomodating! Thumbs up

Got the first time free oil change at the service department and it was fast. Everyone we came into contact with was very nice.

Great customer service and follow up.

Honda West has excellent service. I recommend them 100%. They did a fantastic job on my Honda Fit The a/c is cooling perfectly in this 100 degree heat and I cannot be happier!!!

I love this place they always do everything right never have a problem at all hope my car keeps going thank you Honda

Great service from Daniel! Honda West always provides customer oriented service. Highly recommend.

Great service from Rick. Honored all warranties!🙂

Shaun was super awesome!!! He made sure that all of my needs and concerns were taken care of before I leave. This is one of the reasons why I always keep coming back to this dealership!!! The people and the service are unmatchable!!!

I come to Honda West for all service on my Accord. My most recent service advisor, Rick Ream, was very friendly and efficient in getting the oil change, coolant flush and filter change done in less than an hour and a half. Great waiting room when you if you can't drop off. Don Meoli

I really felt like they care about their customers..best car buying experience ever

I go by Maria willett I am very happy the customer service Carlos Avila provided to me he is awesome he’s customer service ethics is excellent he answered all my questions he help me from beginning to end when I purchase my brand new CRV

Fast and friendly service; Rick was very nice, thorough and efficient. I didn’t realize how affordable oil changes are here and always assumed it was cheaper to go elsewhere. Will be bringing the vehicle to the dealer for now on.

Best experience was in the market for a car for my mom for mother's day

Was looking for something that my father could get in and out of easy. Test drove the odyssey van and right away I knew it was the vehicle for me. The staff was excellent and super friendly. They have a huge inventory the hardest part was deciding what color van and interior color lol. The sales manager Ryan harper is the coolest person anyone could ask for. My buying experience was so easy and calm and they make you feel like home and cater to your needs. Even when the deal was done they even scheduled my first oil change and introduced me to the service department staff. I would highly recommend Honda West even if your not looking for a Honda they have a ton of used vehicles as well.

I purchased my Honda Civic in 2008 from Honda West. Its been great an I always go to Honda West for service. They keep my car running trouble free. Was there yesterday for an oil change. Great staff.

Great service can’t say more than that ,Dan was very helpful and attentive, thank you

Ken was excellent all the way thru the whole process and got me out in a quickly manner

Very satisfied!professional people!highly recommended!thanks Kenny of Honda West,Las Vegas.

Karla is awesome, she’s been my adviser for 5 years. All the staff is great

Was in the market for a new car after my 2012 Hyundai Elantra got totaled in a car accident. Came in one day on a Monday just to see what was available. Carlos was extremely helpful with just about every question I threw at him about the 2018 Honda Accord. Long story short, I told him that their was one other dealership I would be visiting to see what other car manufacturers were going to offer and he was very cool about it. Two days later I come back to find out the sales price we talked about was the model I was interested wasn’t the same as it was in Monday but another sales representative named Jesus was able to honor what we talked about a couple of days ago. Neither Carlos or Jesus was pushy about selling me a car and helped me and my girl with whatever we needed throughout the whole process. By far the best car buying experience I have ever had in my life, will come back to Honda West if I’m in the market for another vehicle.

Antonio helped me with my 2018 Honda Civic lease. He was very personable, and not pushy at all which is my fear in car dealerships. He found the car and budget right for me.

I was out of there Quickly and the service rep. Daniel was very nice.

Bought an Accord in 2007, never a prob. Kenny F/service dept are great - glad to be back!

Always excellent service.very happy with it. Friendly and attentive.

What an amazing experience we had here! We bought two cars in two days - while we love the cars, Davod was the best part of the entire adventure!

I've had a good experience each time and everyone acts professionally.

I have bought 3 cars to this MY GUY Jilmar . Very professional, very warm/nice personality and best price for the value. Please come visit and Highly recommend --> Jilmar ✓ at HondaWest at Sahara near buffalo.

I've had great experience with Honda West. I bought my two most recent cars there. The only issue I have is that the finance company seems to be Wells Fargo, which I somehow did not realize. I definitely would have paid any other way had I realized. Just a head's up for anyone who might not know that!

Just bought one of the last Volvo’s they had from Volvo of Las Vegas at Honda West. One the best car experience I have had. My sales guy Jesus Macias, was never pushy or desperate to sell me anything that I did not like. He explained the process and went for a test drive then two days later I went back ready to buy, I was lucky that the car was still available. They where selling them fast! They have good and competitive prices too. �

2nd car i have purchased from Honda West & 2nd time Jarek has helped me with the process. I hate buying cars & I loved my experience here. He made it easy, seamless, & actually fun. The team is so helpful!! I would highly recommend buying your next Honda from Jarek!! I & Niecy thank you very much ��

I was thinking i have to wait longer as i use to do before. But now i waited only for less than an hour for change of oil and inspection. �

True to their commitment to give customer satisfaction.they take good care of my oil change in less than 45 minutes.

Although it took 3 hours to come to a deal I was treated very well and came away with the deal I was looking for.

I have been dealing with this Honda dealership for twenty years now. The other day, I decided to try another Honda dealership here in the Las Vegas Valley and I tell you what a mistake! I immediately went back to Honda West where not only the service department people are the best, but even the sales staff beat all the others here in Las Vegas for having integrity and being professional and caring to my needs!

The guys at the parts counter we’re efficient and professional.

Always had great service at Honda West’ Karla’ My best service advisor at HW!

183/5000 A few days ago I bought my car for the first time 0 miles .. Thanks to GREG !!! He listened to what I was looking for, especially for patience ... Ask about Greg, he's super cool.. Thank Honda for my new and amazing %.. I love my 2018 red car!!!!

They consistently impress me! Customer Service is something they really focus on. They make their customers each feel important with individualized we service and attention to detail.

Got my routine service in less than an hour!!! What's better than that??? Thank you all!!

Rigo did an excellent job getting my Honda 2001 serviced, as he has done several times before. I came in for an express oil change without an appointment, and he was also able to have my brake and coolant fluids flushed, all done within an hour. My car has almost 200,000 miles, but runs great, thanks to Honda West.

Did not think that when I arrived with no appointment and looking at the long line of cars waiting, ahead of me, to be serviced ; that I will drive out in less than one hour with only an oil change and a car wash.

Took my car in for maintenance, met with my service advisor, Kenny Francheck. He is the model professional in the way he handles you when you arrive for service and keeps you up to date.

My purchase was a 2017 Pilot elite for cash! Took 2 1/2 hours, that's part of the bad news - ridiculous - paperwork should have been processed ahead. The business department agent ( RJ Smith ) steered me to the most incompetent salesman named Greg L. He provided the wrong information to 1 of my questions on the size of the gas tank and made me feel as if I was wasting his time on a test drive when I demanded to put the vehicle on the highway. His attitude and incompetence made me ask the sales manager for a different salesman who knew the vehicle specs, could help me program the car, and demonstrate the features. I was assigned Dave Glen, it was Day & Night ! Had a five star experience in the final purchase. My daughter had also purchased a 2017 Honda Elite last March, she had Greg L. for a salesman who never showed her the features or help program the vehicle on delivery; she didn't even know she had "appleplay" and she handles two smart ph as a VP at top casino. She was appalled when I told her " we suffered the same fool ". The used car manager and Dave Glen are fantastic at Honda West and folks my cars from 2004 to 2017 have been only Lexus ( RX 450 h). I highly recommend Honda West for the BEST pricing in the Valley BUT ONLY use " Honda Dave " ! The other managers were terrific and I'm sure there are some other good sales agents, stay away from Greg who's always referred by the business department. Hmmm.... I adore this vehicle, highly recommend HONDA WEST who gave me better pricing then Finlay's dealerships without any haggling. I hope my service experience continues the customer satisfaction with 5 stars. Thank You Honda Dave !

Have been getting my Pilot serviced by Honda for years. Straight up. EXCELLENT?

Thank you, Ken Franchek, for great service yesterday!

Great customer service! I will definitely be back!

I recently purchased a car from Honda West and had a wonderful experience. I had a not-so-great experience several years back with a different Honda dealership in Vegas so I was dead-set about not going back to them. I worked with Jon, and he was great. I was treated with respect and got what I was looking for. I had to take my 2 year old son with me and was nervous about that, but they were able to get things done pretty quickly — I traded-in my previous vehicle and drove away in my new car in about 3 hours. I’d highly recommend Jon and Honda West.

Great service by a great team! I drive across town to have my Honda serviced there.

The sales man Dave was very nice to work with. He gave us a great price that we could work with. would highly recommend this dealership to anyone.

Terrific service!!!! I made an appointment on line for 4:30 pm on a Monday for a routine oil change. I rolled in at about 4:20 pm and met with my service adviser Adam Rodriguez, he had me in immediately and by 4:40 pm my car was returned finished with the service and ready to go. Thanks Honda West!!

bought first Honda On Saturday night from Honda Dave and he was amazing! He was so patient and kind, and really helped us out! The whole team at Honda West was amazing! The moment we got out of our car we were greeted with a smile and concern, then Honda Dave took care of us, and so did Tony and Ritchie! Everyone!!! Thank you so much! They made buying my first car at a dealership a easy and fun experience! Oh and might I add, I’m am now obsessed with my car!!!

A 'maintenance' symbol come on my Honda CRV. I went to Honda West, waited in the No Appointment line and Colby D. Cote came right out with a big smile! After looking at the symbol, said I needed an oil change, new filter, tire rotation, etc. I said I would wait but I thought it might take an hour or so. It was not more than 20 minutes and it was finished! Wonderful service, and will always ask for Colby when I need something! Thanks.

By far my best car buying experience. Jilmar Esperanza couldn't have been nicer or more knowledgeable about the Civic I picked out. Joshua Cheng explained everything clearly as we went through the paper work. I was in and out in under 2 hours. Compared the the 4 hours it took when I bought a car from Planet Nissan in the past, I was thrilled with how fast the whole thing went. 2 enthusiastic thumbs up to Honda West!!!

Javier My Service Advisor Just Made My Day! Honest and Cares for Everyone! He made me feel so special and really made it quick and really detailed oriented, oil change and little things all done! Thank You Javier and Honda West!

Honda West really is the Best! Always friendly and serve free coffee. You never have to wait too long. They make it easy. Thank you Honda West.

RATING FOR SERVICE. Very thorough service check. Joshua Madrid walked me through the initial check and told me about some additional services I needed. All the services produced noticeable results almost immediately -- more reactive response to acceleration, street MPG up by about 5 MPG (and very much looking forward to what the difference in highway MPG is on my drive to work today). My car has over 130,000 miles now, and it has never run better.

Greater service. Shortest oil change I ever had.

Absolutely the BEST experience ever with Honda West service in the last 13 years! My wife and I received over the top service from the moment we arrived for an express oil change. We I explained we just had time for the oil change only because of a busy schedule, we were not put at the end of the line because it was not a large ticket, instead we were given priority and we were in and out in record time. We will always recommend Honda West to any of our family or friends!

I have recently got an oil change from Honda West off Sahara. Customer service was excellent & even without an appointment I was in and out in great time. There was someone there to take care of me from start to finish. Javier was amazing (handsome too) lol. Will defintley be back! My engine is prring like a kitten

xavier fixed my problem in a prompt manner, kept me informed at all time not the first time i dealt w xavier thank you again

My experience was a perfect day. Jon was awesome! We were in and out with our new car in just over an hour. I have recommended him to everyone I know!

Reliable HONDA dealer!! FRIENDLY and Professional TED!!

Honda West from sales to service is one of the best experiences I have had when dealing with a dealership. Truly professional.

5 stars to Javier. I took Honda Fit for oil change and voiced my concern about the tire pressure monitor light. He listened, explained how they function, and was confident it was a tire problem. He let me know what was going on every step of the way. He said they found a nail in the front tire. Didn't try to sell me a new set of tires, or run the bill up. He wasn't aware that I had those tires looked at 3 times in the last 10 days and nobody found it. Thanks to Javier, they have earned my trust and that's not an easy thing to do when it comes to service work on my car. This is the only place I will go for service work. I was there 59 minutes and drove away with a clean car, too! 5 stars all the way around!

In research of a car for my granddaughter, my family & I have nothing but great things to say about Honda West. Starting with the welcome greetings while shopping online, receiving phone assistance in getting paper started while out of state, to the various times my family stopped in the dealership to test drive the car helped assure we were on our way to being their customers. Once I made it to town the sales consultant, Khoa Nguyen, was right there to guide us along to a new used car. Next we conversed with the Finance Manager, Joshua Cheng, and boy does he fit the position well! His enthusiasm and honest words helped make our transition easy going & smooth. I now look forward to hearing good things as my granddaughter brings her car for services in the coming years!

I normally get my service work done from my Honda dealer in Austin,Texas. My road trip was extensive and Honda West of Las Vegas made sure I did not waste any of it. Shaun took care of informing me what options I had available for maintenance and also about how long it would be (all I needed at this point was an oil change). The price was very reasonable and I wasn't pressured into purchasing more services (that could wait for my return to Austin). Thanks to the personnel I felt at ease and the service done included several checks (tire pressure, tread depth, etc.) but was completed within the time frame given. If I bring my vehicle out to Las Vegas I know any service needs can be taken care of at Honda West!

Honda always provide great and speedy service. Karla was excellent and friendly.

Been getting service done here for several years Karla G. You rock !

I have 3 Honda car that I bought at this dealer place and whatever problem I have with any of my vehicles I always bring it to them. I took my Honda pilot last 19 September and I had Karla Gunther as my service advisor. I don't normally make a review, cause some of them are only want you to spend your money for some problem that not really a big deal. I just want the management to know that Karla was different from those advisor that I had before, she's very helpful, friendly and courteous. Thanks for helping me Karla. also, thanks for the rear light that you fixed...

Bought a new 2017 Honda Ridgeline, Carlos Avila and Chris Bach were Excellent to work with, Best car buying experience ever! Thank you, Mike

Efficient, friendly, and always have a convenient appointment time available

I had a wonderful first time experience at Honda West! I had a 9:30 appointment and they had my car in on time and did oil change, rotated my tires, and changed several filters and I was finished in an hour! I now know why my daughter wont go anywhere but Honda West! Staff was exceptionally friendly and helpful! Thanks for being awesome! You have a new loyal customer!!

My GF and I leased a 2017 Civic yesterday, Dave Glenn and Mike R. made the process painless and quick. We'll definitely be back for any future vehicle needs.

The service at Honda has been excellent each time I have had service. So appreciate the attention Carla gives,

The service at Honda west was outstanding Kenny took care of me very professional.

Had a great buying experience with Conrad. No pressure, no hard sell. Looking forward to owning and driving this Honda a long time.

Still satisfied with the service I receive. I made an appointment and was out of there in an hour. The staff was very friendly and helpful. I still love the performance and reliability of my Honda.

Always super helpful and everyone's friendly. Karla takes care of me every time I go! Love her.

Honda west has been the best experience I've had with purchasing a vehicle. The staff is very friendly, and helpful. Being a female at a car lot always feels a lil uncomfortable and stressful, but never once did I feel that way with Honda west. I dealt with Robin on the internet sales team, Mike in finance, and Yosbel with final paperwork and they all were fantastic to work with. I would highly recommend Honda west and any of the above specific people to everyone.

Very nice, professional people. David, my salesman was especially helpful. He spent an hour with me after the sale (and after closing time) showing me the vehicle features.

Excelente trato del Sr. RODRIGO GUEVARA... Rapido y sencillo.. Las Vegas Nv

OUTSTANDING, since this was my first visit to Honda West I was completely satisfied with the professional courtesies extended to me.

Fast, friendly and excellent customer service :)

Consistently excellent staff in the Service Department. Thank you, Carol, for taking care of my daughter's 2015 Honda Civic, which we purchased at Honda West, on July 28. We had a strange "tin can" rattling noise in the passenger front wheel area, unusual for a car so new and lightly driven. Your team lifted it, found the tiniest stone that had wedged between the rotor and break pad, removed it, and rechecked everything for safety. Then you didn't charge us a thing. That's service!!! Thank you. We have purchased two Hondas from you, and you take care of all our service needs. You've earned our trust.

I took my car to Honda West this week without an appointment because my battery died earlier that morning. Kenny was super nice and made sure I was out of there as quickly as possible. He also called me the next day to make sure everything was running smoothly.

Had a very excellent visit at Honda West! Service Advisor Javier Muccigrosso was very pleasant and helpful and apologized when my car was only 10 min later than it was promised and he even apologized when there was a little oil on the paperwork !

Always friendly and fast service when I take my CRV in

Out of all my car purchasing experiences, this is definitely one of the top. If you want a no pressure, knowledge filled, customer first sales experience, ask for Ashley Smith. She was great at identifying our needs and filling them while staying right around our budgeted amount. Everyone we talked to, from Ashley to Vanessa for additional accessories to Richie in after market warrantee sales to James in service for accessory installation, has been helpful and pleasant. A++ car buying experience!

Shopped Around for 2018 odyssey they me the best price and best service thanks

living in Las Vegas my whole life I really found that they were really good I had the best experience buying a vehicle at any dealership I've ever used before the salesman was great within two hours I was out the door with a 2014 RAV4 which I absolutely love Finance guy was great everything was fantastic I got the vehicle my last vehicle ever owned and a great price at the payments that I wanted so it's just a fantastic experience all the way around so thank you very much Honda West

I had a good experience when I was there. They were friendly and courteous. My car was done in an acceptable amount of time.

We just bough ta car from Honda West. My husband and I were very satisfied with the service. From the Sales agent Nick to Mike and the pregnant Secretary in the office. You can obviously feel and notice that they go out of their way to make a happy and satisfied client

I took my car to Honda West on Monday, June 26 without an appointment because the Splash Shield had somehow gotten damaged. I was sure it would need to be replaced. They also reminded me that I needed regular service which I had been putting off. I arrived at 7:25 and was greeted within minutes with all the information I needed in time to catch the 8:00 shuttle. A few hours later they confirmed I needed a new Splash Shield but it would have to be ordered and would be available the next day. I told them they could keep the car overnight. The next morning all the work was done and at the price quoted. I am not exactly sure what all they did, but the car is driving much better since I got it back. We have had the car since October 2012 and all service has been done at Honda West. The only issue we had was eventually taken care of so I am happy with the service department in general. Oh yes, the shuttle driver was very pleasant and the shuttle very comfortable.

I had the most wonderful experience with my Honda team! From my first contact with Robin, to my buying experience with "Honda Dave", to my accessory purchases with Vanessa and my financial meeting with Joshua! Thanks to the great team at Honda West, my Honda CRV purchase was the most pleasant buying experience I have ever had! I would highly recommend this team to anybody!

Thank you Ted for the good buying experience. We were so happy because we were able to get the car that we wanted. Excellent Service Ted, we will recommend you to our friends and famillies.

Thank Jilmar for all of your hard work with getting us into the vehicle we wanted. I can see why you are as great as your are. Calm, cool, and you care for your customers. I highly recommend that if you want a good experience when buying a car, and not feel pushed or annoyed by the car buying experience... Ask for Jilmar. He will make the car buying experience easy and smooth for you.

I made an appointment with Colby Cote yesterday at 2pm for an oil change and everything went as smoothly as can be. He also informed me of a transmission recall on my 2016 Accord and suggested I reschedule another appointment to repair the issue next week if I didn't have time. I scheduled the recall appointment for next week and my oil change was completed in a timely manner. Thank you Colby and I'll be seeing you guys again soon!

From the sales person to the window tinting and sales paper work . My experience to buy the Honda was not stressful . All the personnel I came in contact were very helpful , knowledgeable and put me at ease. Carlos and Vaness were exceptional.

Amazing service! Carol is the best! I would never take my car any place else!

Great quick service. They took car of my tire. Much appreciated!!

I went for my first oil change and it didnt even take long at all very good service and they washed my car for me for free!!!

Work was done quickly and as promised.

From the moment I first stepped foot into the showroom, through the present (including my recent maintenance servicing of my 2016 Honda Fit), I have been exceptionally pleased and satisfied with my vehicle and the sales and service behind it. Everyone from the sales rep, to the finance rep, to the servicing technicians has gone above and beyond any and all expectations in providing a superior vehicle and ownership experience, as well as helping me to maintain my vehicle to the superior standards of Honda! It's so great to know that Honda's (& Honda West's) commercials and reputation are more than just words - there is a great deal of well-earned & hard-earned substance backing up their reputation! Before I purchased my Fit, I had always wanted a Honda, for a reason. Now, though I know my Honda Fit will last for a long, long time (especially with the superior service and support behind it), I cannot imagine I will ever own any other vehicle other than a Honda (which I recommend to everyone I can)!! Thank you beyond words to Honda West !!!

Went in for s service that my car needed An A1 service. Which is tire rotation and oil filter change. I wa IN and OUT before the hour and the guy who helped (Javi) was cool And helpful and hooked me up

I was amaze by the service provided to me. The customer agent was good with a very good customer service attitude.

I hate going to the dealer, I always feel they try to give me what they want and try to lock me in to that. But this place was different, they ask me what I wanted and did they best to get me what I want. My experience was less stressful. They took care of me. I left what I wanted I'm very happy. They was very professional.

It was a very pleasant experience purchasing this car there was no pressure what so ever, very curtious and professional staff.

always a great way to have car serviced, friendly people fast courteous staff, clean comfortable lounge.

The service for my car was fast & efficient. The service advisor was really helpful & told me about future services that I need for my car.

Bryan Jimenez is the go to person if you want to purchase a car he really help us out in any way detail to detail thank you Bryan

Very satisfied with the service and car was ready earlier then I expected which was a plus

Center display screens in my 2014 Accord Touring inoperative. Javier, the service writer, was attentive in keeping me updated on repair status and estimated completion date. WARRANTY WORK

A bad experience at another Las Vegas Honda dealer brought me to Honda West; along with a recommendation from a good friend. Service was quick and professional. The sitting area was large and clean. I was treated with respect and the experience this time was thankfully positive.

The Advisor, Javier M, was very professional through the entire transaction. I had come in for an oil change and after he did an initial check of my vehicle, he began to make suggestions and I ended up agreeing to have the 30K maintenance service at that time. I appreciated that Javier tried to save me some money, but at the end of the day the 30k service made sense to me at that time.

I came in here a week ago for a B1 service. Colby, one of the agents advised me that not only did I need that service, I also needed a couple things done as well. I really appreciated how he dealt with the whole transaction in a very professional way.

Our experience at Honda West went very smooth and easy. Kyle's professionalism made us feel confortable and confident in choosing Honda as our first brand new vehicle purchase, also to mention the rest of the staff that took care of us along the way in the add ons to our van, down to the finance department. Thank you Kyle and the rest of the Honda West Team Las Vegas.

I went in to have a recall handled, and everything was handled perfectly.

Every visit to Honda West has been a good one. Excellent customer service and they are very fair and informative. Also, appreciate the accurate timeframe. Highly recommend!

Javier did a good job, good customer service. Explained everything to us and made us feel imps. Thank you!

I pulled up wondering what stall to pull into. I saw the NO APPOINTMENTS big and clear and decided that was appropriate since I didnt make an appointment. There were about four cars ahead of me and I started to think maybe I should have made an appointment. To my surprise, it went quick. I probably waited about 13 minutes until spoke to me. It was a friendly older guy asked me what I was there. Finally, about twenty minutes later Shaun came and took my information. He told me it would be about an hour and a half. Shaun came about almost an hour after I had went inside and said we were all done. He was very nice and thorough. I am definitely coming back to get my car serviced here. Thanks Honda West!

I showed up for an oil change without an appointment and they got me in and out in less than an hour. The staff was friendly and the waiting room comfortable.

Love these guys and gals . Great service department and thank you for the coupons it really helps

Service was complete on time, I didn't have to wait long without set up appointment.

I had a pleasure to meet the salesman Jilmar and it was very enjoyable. I did not enjoy talking to the Financial Manager and felt like he did not even want me to be there. But since the salesman did make it up for it, I would have give it a six star if I can.

Karla is great, takes care of me each time. Used to see Carol but she offended me greatly and VERY glad I changed service advisors. I give them a lot of business with y 3 cars. I am am there multiple times each month.

Absolutely phenomenal service. Kenny was a great help to us and he made sure everything went smoothly. We will definitely be back in the future for either car purchases or services.

I called my service writer on Monday and she was able to make an appointment for me on Tuesday. I was the first car in on Tuesday and Karla Gunther, my service writer, had gone through my records and was able to explain everything that was to be done and within minutes I was fully informed and the car was sent off to the shop to have all of the work. I was offered a ride home and by 11:30am Karla called that my car was ready which was fantastic with all of the work that had to be done. I came in to pick up the car and it was bright and shinny and ready to take me home. Once again I have to thank Karla Gunther for her being ready when I came and expediting the major service that was provided!

I had a hose that was leaking coolant onto the engine, and because I was under warranty, the problem was fixed at no charge. I had only had the car for 2 weeks. Javier was my contact person at the Honda repair shop and was extremely pleasant and professional. I had a 9 am appointment and the parts were not available. So I had to return at about 2:30 and the repair was done at that time.

Excellent customer service. Knowledgeable & Efficient team.

Connor was awesome. He showed us many different vehicles and explained all the options we wanted and needed in detail. My favorite part was the feeling I got at Honda West. Connor and everyone else on staff never pressured us or string arm us, it was a nice environment to buy a car in. We couldn't finish the deal night one because we had dinner plans so Connor agreed to come in on his day off the next day to close the deal, that really impressed us.

When in for an oil change and that's what I came out with. There wasn't any upwelling or trying to get the extra buck. I appreciate the honesty and I would come back again.

Karla was most helpful, as always. She knew exactly what was needed and got it taken care of.

The Honda service department was very friendly and helpful

I came in with an unexpected flat tire. I love dealing with Colby. In my opinion he is the best. He handled everything with professionalism, knowledge & kindness.

I made an appointment using one of the many coupons sent to me by Honda for an oil change. After waiting a few minutes to be checked in, Sean was very professional and took care of me. He said the wait would only be an hour to an hour and a half, which to my surprise was true! This was a very painless and prompt appointment, handled very well by a proffessional team. Thank you.

I recently had my Honda Civic serviced at this dealership and the service was top-notch, again! Karla is a great Service Writer and my appointment went without a hitch.

Welcoming and friendly very helpful

I am writing to thank Adam for his hard working service towards me! I came in Nov 11 with coupons, he said he could offer a better deal and he did! Thank you, I needed it! Adam also took time to explain all the mechanic did to my car and so I hope to see you next time I have to bring in my beloved Honda Fit!

Great no haggle price on a new car. We were given more than expected for our trade in.

Service department is always very friendly and through in the performance. Service manager was excellent and explained service results.

Service advisor Shaun made sure all the concerns I addressed were checked/in good condition, very happy with the service.

Nice all the way thru the sake, very funny,.. Never thought low of us!! Very awesome!! I see why he deserves sales man of the year

I pulled up without an appointment and was greeted by Javier. He had a great attitude and was very helpful. He told me the type of service I needed and how long it would take. He was honest and I felt that he had my best interest as a priority. The service was done efficiently and under the time frame he told me. The checkout was smooth and I got a good price for the services I needed. I will continue to go back to this dealer for all my car needs and I will be calling Javier everytime. There should be more service people like Javier with a great attitude. Thanks Javier!! You rock!!

I really love coming to Honda West cuz they always take care of my car. Great service Edmunds thanks. :)

Got in and out quickly for an oil change. Very friendly and accommodating staff!

My family and I came into Honda West in need of a dependable family vehicle as quickly as possible. Jesus Macias made our experience not only speedy, but completely enjoyable. We were in & out within hours, found the perfect vehicle within our means & felt right at home. The facilities were clean, refreshments were available and the kid area was great for our little ones. I would definitely recommend seeking out Jesus's assistance when searching for your next vehicle.

While out one afternoon my oil light came on, and so since I was in the area I decided to stop at the Honda dealer to have the oil changed. Upon inspection of my car it was recommended I do a flush of the power steering system and a cleaning of the throttle body. Since the car is 8 years old and I've never done these two things I decided to do them. Once done I was advised the battery was about dead (which I figured) and they recommended a flush of the brake fluid line. Again, since I haven't had to do much in eight years besides routine oil changes I decided to have it done. While it cost me much more than the service I originally went to the dealer for, the car was overdue for these things. The service advisor was professional and not pushy. The car is running very smoothly and I can tell that it now has some "get up and go" that I haven't felt with it for some time.

Went for service on my Accord this week, Karla was so courteous and helpful, I'll definitely return and suggest to my friends and family as well.

Service rep is nice and very helpful. Thank you Karla.

Craig was very helpful and informative with my decision to lease a new Honda. I never felt pressured, and was always confident in what part of the process I was in. I would recommend Honda vehicles to everyone, and would also point them in the direction of Honda West!

They were good to deal with, not pushy about getting a deal done, allowing me to look at vehicles and ask questions. The sales rep would ask questions on what I wanted and then he did work at trying to meet that. Definitely a better experience at this dealer!

The service rep that assisted me was terrific, very friendly, helpful and just an all around great woman.

Overall pleased with the great service performed on my vehicle. Invidividual in charge of my appointment was super nice and attentive from start to end.

Carol, who helped me was very professional. Had two cars brought in for maintenance same time, Odyssey and CRV. She was very helpful and very nice. Honda west has always been my dealership. This is where I go get my cars and have them maintained. Great service from Carol.

Performed all work in a courteous and professional manner.

It was a great, easy process to get the new car I wanted

Carol G. took my 2013 Honda Odyssey for an oil change and tire rotation and promised to have the work completed within 1 hour. All the labor was conducted to the highest of standards by James and turned out of the shop within that 1 hour promise.

The service attendant was very helpful and very professional

After 3 visits. They found the problem and fixed the car. I will not go any place to have my car serviced. The personnel are very friendly and helpful.

Josh is a guy that have one word very very nice guys, as a person he have a one word. And same as the finance guy jimmy

Services performed were done vwry quick. My service advisor Leoni Jumawan although new was very knowledgeable and courteous.

Very pleased. Coupon honored, car completed on time. Staff enjoyable to work with during service.

Antonio Jackson did above and beyond to help me get into a new 2016 Honda Civic in such a beautiful plum color. I am grateful and appreciate if his service and Honda West. Thank you.

Thank you to Antonio for getting me out of a huge bind. His patience and prompt service was greatly appreciated in my time of need. He recognized my situation and came to the rescue. I also appreciated his respect to a veteran and family.

The service team is top quality. Carol has been my mothers' service advisor for many years and I am now happy to have her care for our Pilot.

First time taking my car and getting maintanence (oil change). The service host Karla I believe was her name was koo straight up and friendly she took care of me

Cruiz did exelant job bin very helpful he find the car we looking for i will recomend sahara honda to my frends

Jon Warner and Daniel (Internet sales), are absolutely stellar sales employees. They both assisted us in ordering the car our dreams--Red V6 Honda Accord Touring! This makes our third Honda that we've purchased from Honda West. We will most certainly purchase another Honda from this dealership and most certainly Jon & Daniel.

Very pleasant, informative and helpful. The facility is great. Wide selection.

Great service. Our service advisor, Karla, always takes good care of us. She keeps us updated on the progress of our maintenance/repairs and returns phone calls promptly.

I was given a exceptional service.My service advisor carol did a great job helping me through out the process and the important things that need to be done on my honda fit 2013.

Very professional ...fast service ....will come again

Nice to have the work done with no hassle's! Nice area to wait with cold water.

Love my new 2016 Honda Civic! Special thanks to Tim and Jhon for all of their help in making this happen. They have the friendliest staff and offer great customer service!

they have great service and fast. Staff are friendly and honest

Colby was extremely helpful. Brought up the recall reminder and let me know the parts should be available in a couple weeks. In addition, reminded me of the 30,000 mile service, and replaced the battery under warranty as it would not start. I went in for an oil change and left with so much more. BEST SERVICE EVER!

I choose to keep coming back to Honda West because I am treated like a somebody there, and not just a walking wallet like at most other service garages. I always try to go straight for Colby, as I've received nothing but polite, sincere, and never pushy car advice from him every time - Lord knows I need it!

I'm so so happy how they took care of me. 5 stars to who car washed my car, very excellent job.

I have been a Honda West customer for many years. They have great customer service, very professional and knowledgeable.

Great group of people. Friendly staff and helpful finance people. No hassle or pressure tactics to purchase a car.

They are really kind!! Even It was my first time to buy a car at a dealer shop, I could get a reasonable price . Thank you

I brought my vehicle in for repairs and didn't have an appointment they took me in right away and were so friendly and gracious

Airbag recall All promised was delivered Very professional Would return for any service needed

Let me tell you that I was more happy to purshase a minivan, I really like the way Davod Ghasemi help us with honesty and great customer service and Friendly way to get it done.... I am a happy customer I will be Back tomorrow buy another car for may wife This year. Thanks gusy!!!

Honda West took care of my 2016 Accord. They are friendly and they always kept in touch with me about everything. Thank you Honda West youre the best!

Worked with Honda to get the IMA battery pack in my Insight replaced under warranty with no cost to me. Great service advisor - Karla.

I think Honda West and Karla are the best!! They aim to please.

Colby, my service representative/technician, is always very courteous and hard working. He tells me the options for maintaining my vehicle so I can schedule maintenance for service within my budget. Love it! Everyone at Honda is professional, yet friendly. Thank you for all you do!!

Had an appointment - they were on time, it was an easy oil & filter change. Quick, kind, attentive & well priced - I'll be back :)

Service was great as all ways !! No problems at all

Comfortable waiting facilities while car was being serviced. Courteous and considerate staff.

Honda West Associates are professional,friendly and very knowledgeable, they answered all my questions. With out a doubt the best experience.

Excellent service and people are nice and friendly.

Carol, my service advisor was great, knowledgeable, professional

Carlos was very helpful and he provided me with great customer service. He made the process of getting a car very easy & smooth. I love my car very much, Thank you so much honda west

everyone at the dealership bent over backwards to make me comfortable with the vehicle. it is the second time i have leased a honda vehicle and the same personnel was involved. i will always be a honda driver thanks to the quality of the car, the deal i was able to get and staff excellence.

I had been looking for a very specific vehicle for quite a while. Online I found the exact match for the year, make, model and miles I wanted at Honda West. I live more than 500 miles away in Texas but since I wanted something very specific I was willing to drive or fly in. Not wanting to spend time doing the deal when I arrived I opted instead to talk through the deal over the phone. They Fed-Ex'ed me the paperwork and even gave me a postage paid return envelope. Everything was in order and I signed off on everything. It was a smooth transaction and Tim Walker managed everything for me right up the coordination of a driver I had set up to drive my vehicle off the lot. I don't normally leave feedback but this was a high ticket item that had a lot of moving parts. Kudos to Tim and the rest of the staff at Honda West.

I just leased my third & fourth car from Honda West. The experience was great! I found the perfect vehicle with the perfect price. Shubao should be salesman of the year. From start to finish the process was painless and Shubao is all about customer service.

I am very impressed with how I was treated. There is always someone outside ready to greet you. I got a great deal on a good car. Jorge M. took great care of me.

We came to Honda West and were met by Jarek Jarczok at the door. He was very friendly and helpful and took us right to the car we were interested in. He got us a great deal on our trade in too!! We would highly recommend Jarek to anyone interested in buying a Honda.

I was very pleased with my overall experiance at Honda West, Jay Kiessling was enthusiastic and friendly and made my process in buying my car a pleasurable one. He made sure I understood the special features on each car that I looked at in the lot and helped me choose the right car for me. I will always own a Honda thanks Jay!!!

Went to Honda West a couple of days ago to purchase a car. Chris Bach was great he answered all of my questions. He was very professional, polite, quick and honest! It only took about an hour half and I was out driving my new car! Price is right! Financing was simple and quick as I did it online at Hondawest.net site before arriving to the dealership! I recommend seeing Chris Bach at Honda West on Sahara. There was no pressure at all. Great experience!

total time under 2 hours easy price no haggle honest dealings friendly staff professional attitude

I live in Hawaii. I have a 2004 Honda Accord EX that I leave in California to drive when I'm home. June, 2008, I drove to Las Vegas for vacation and a job interview. I took my car to Honda West. The oil change department was wonderful. As I was waiting for my car, I walked into the Service Department to ask a question. My dashboard lights had gone out and my dealer in California said they would not repair it for me under warrenty. They wanted to charge me $800 to fix it. The Service Rep took all of the details and conferred with management. They told me they would fix the malfunctioning dashboard lights under warrenty. Again, this was done with utmost courtesy and friendliness. If I do relocate to Las Vegas, this will be my service dealer of choice. They were courteous and highly professional. I did look at cars in the lot while waiting and I will say that the Sales Department was a lot less courteous. If I needed to buy another Honda, it would be in California