My sales person was patient and made me feel comfortable.

I recently bought a Honda CRV and worked with Randy Patterson. It was a great experience and I would highly recommend requesting his services if anyone is going to buy from Honda West. Thanks Randy

Very great experience and attentive to my needs. My car was taken very good care of and EXCELLENT CUSTOMER SERVICE. Thank you again for your assistance!

Very satisfied with my purchase! Super excited to be driving my new car! Bryan was very helpful and informative. I’m really happy I came here for my purchase!

I visited at 3 of Honda dealership. I've been to other auto companies too. Because I have not yet decided which model of car I want to buy. I was open to any suggestions. And West Honda offered me the best options. And when I already bought a car, I filled out the documents, workers did not add a single dollar to the agreed price. Buying the car is a responsible and exciting business, well, this time everything was so pleasant and easy, that I was not worried but happy. I met not only professionals but also really good people. Thanks guys.

It was a truly wonderful experience buying my new Honda HR-V. Randy Jackson made the entire process smooth and pleasant.

A car is car, and what's not to love about the new HA Hybrid? But more importantly it's about the people. They have an enthusiastic and professional team who enjoy seeing people get happy.

Really never felt like they were forcing us to buy a car. Took our time, answered our questions, even stayed opened late to finish the deal. Thank you Honda west and J. Hand for the great experience and my new car !

Jilmar made this car buying process really easy. He was able to work things out for me even with all this craziness due to covid and the chip shortages. He communicated throughout the entire process and gave me a great deal on my civic. Thank you Jilmar :)

Nate Phan was exceptional. Well represented the Honda courtesies , efficiencies , confidence and overall superior service

Great customer service. I wanted a new HRV and Antonio made it happen, easy prays. Thank you.

very professional .. walk in service faster than i thought… the guy last name SLATTERY help me a lot so honest of what i need to do … he’s so good answered all my question i was satisfied. Be back again…

I just had recently moved to Vegas and was only "looking" for a car. Ended up Driving away with a 2021 Accord. The team at Honda West was really patient and very informative about the many buying options I had. They worked with me one on one to see what buying option would best fit me. Luis Perez, and Yosbel Corrales helped me out from start to finish even though I ended up staying after hours. They're the best! Ask for them. Also, Ted Trevino (finance manager) was very dilligent in helping me understand everything that I had signed and agreed on. The whole process took no less than 5 hours. If you're in the market for a car, highly recommend checking them out!

Updated post: Went in for an oil change, and was notified that I was eligible to trade in my lease early on my Honda CRV. I was assisted by Jilmar. We looked into different options that fit my budget, and found a 2021 Honda Accord SE. I am extemely happy with my purchase, as everything was quick and easy. Honda West and Jilmar were able to set me up as close to my last lease deal as possible. Overall, this is my second purchase at this dealer, and always a great experience, with sales and service. Thank you Jilmar for the service, and Honda West team for making me a happy and satified customer. The process was made easy, first I did most of my trade online, and once I went to dealer, the process was a breeze, spent a few minutes to try and get a deal to fit my budget, but in the end the deal was great, and I walked out with my new car, thank you to Bryan Jimenez who made the process that much easier. Happy customer!

Nate is really friendly and helpful. He is really knowledgeable and able to help me find the perfect car

Quick and easy thanks to salesman Darryl Best Sr.

Quick and get the job done right.

The process was very easy, quick and straightforward. I highly recommend this dealership if your looking for a new car make sure to ask for Eric! He took care of me and I would recommend him to anyone that is interested in a new honda.

We are very happy with our new car and the seller's treatment was excellent, answering all our questions with very good explanations

Excellent service by Jason H. Young true professional.

The customers service are really great .The part department has large selection of really nice after market parts.The service departments it’s Fast and friendly nice people..highly recommended .from start to finish ..

Mr. Eric Quezada was outstanding! Very professional and welcoming! Ms. Marisa Palmer was equally awesome! Very efficiency and accurate information! I was in Honda West parking lot Saturday morning looking for New Civic Hatchback white color. When I arrived a salesman was approaching outside of parking lot, after I told him what I was looking for, he told me they do not have any and told me don’t waste time cross town, he said No new hatchback at all. Thus, I left without went inside their showroom. Search Honda.com - Honda West have few new Civic Hatchback and 2 of them are white. I sent a request online right away. Marisa contact me within 15 minutes about the car with accurate information. Saturday (same day) late afternoon I was in Honda West paid deposit for my new car - Civic EX (CVT) Hatchback - White Pearl. Exactly I wanted :) Great experience and would definitely recommend to anyone looking for a Honda. I would definitely recommend to anyone looking for Eric and Marisa. Thanks again guys.

Ryan(RJ) was very professional and friendly with me. He did everything that needed to be done. I want him again for my future appointments at Honda West.

Fantastic! The guy that helped us was so accommodating!! We had our baby and came late and he even stayed late, after closing, to make sure we left happy!

Went to the dealership with minimal expectations. Dealt with Mr. Daryl Best, who was attentive, professional and made the entire process seemless. Good man.

Just bought a pre-owned vehicle from Randy & Danielle. The process was easy peasy and they were very fair. Ted papered the deal super quickly and was awesome. All of our associates were low pressure, which is always appreciated. This is our 3rd vehicle purchase from Honda West and we will be back! Thanks Guys!!

Nate Phan is awesome! He made me comfortable and relaxed. He didn’t try and upsell and worked with what I could afford. He’s awesome! I highly recommend going to him to have a wonderful leasing/purchasing experience!

Our salesman Eric Quezada was outstanding! Very professional and welcoming! The gentleman in the finance department was equally awesome! Great experience and would definitely recommend to anyone looking for a Honda.

Jilmar Esperanza was our sales person and he was great! We came in late on a Wednesday, and Jilmar made the process as quick and as easy as possible. He was personable and not pushy. He took the time to explain everything to us, which was greatly appreciated. Couldn't be more satisfied with my experience/vehicle.

My experience was great! This is my second purchase from the dealership and they took care of just as great as the first time. My sales person, Sam, was very helpful and worked with me on finding my new car.

Bryan and Mr trevino we’re ABSOLUTELY AMAZING!!! I came in with a prequal from capital one and the found me a rate that was literally half the amount!!! From the moment i walked in my experience got better and better! I cannot express my gratitude towards Honda West. I came in with very little confidence and left grinning ear to ear! Im never shopping anywhere else for a vehicle! Thank you

Recently sold my Truck. Adam gave me a Prompt,Honest appraisal and Scott did ALL the paperwork efficiently. Great Guys to deal with and, if i were in the Market for a New Honda, The Sonic Group would be my FIRST Choice, Unexpectedly pleasant experience.THANK YOU

What car buying should be like! The Honda West Team including the e-Sales Manager Teresa Orlando, Senior Sales Consultant Sergio Aldaba, and the Finance Manager Bolun Zhang treated me with the upmost respect, professionalism, and honesty. Every one of them was knowledgable and efficiently took care of business. I was informed throughout the process constantly and never pressured once. I cannot express enough my sincere gratitude as to how well I was treated during the entire process. The Honda West team earned my business and there actions backed it up! Purchased on 7/30/2021.

Replaced wiper blades inserts . Parts were in stock.

Quick efficient and friendly

My husband Brian and I had a great buying experience! We will definitely buy our next car here as well!

This is our second vehicle purchased in 2 weeks. My husband and I got matching his and her Honda Civic Sport. Our salesman Sergio was very patient, helpful, informative and accommodating through the entire process. He delivered both cars as requested. He is very knowledgeable and friendly. We look forward to doing more business with Sergio and Honda West!

Good service.

Was great working with them

Courteous employees Fast service Good work on cars.

Ryan, the customer rep service was pleasant, prompt, quick and kept a smile on his face, very welcoming.The parts rep and parts cashier was also great.

The service team at Honda West is always friendly and reliable. Drop off is easy and fast, and car is almost always ready ahead of estimated time.

always a great experience, great service, great people, nice waiting area. good coffee. thank you everyone

The people at Honda West was amazing. Ryan at service made sure all our needs was handled and even had the car washed after the recall was taken care of

Everyone was super helpful. I didn’t not have an appointment but there were two guys that were super helpful greeted me right away! Salvador was really kind! My experience was very thorough and expedited so well. I was surprised how fast my oil change got done without having an appointment set. They even gave me a car wash I was very impressed. The waiting area was super clean with refreshment options. Hi I believe the service Agents name is John and he communicated with me every step of the way! I believe I was in and pit without 30-40 minutes. Thank you so much Honda and the team! I will definitely be back :)

great experience purchasing a new vehicle from Honda West! Jilmar Esperanza was a great sales man and made the process easy!

The sales David is a pleasant and good personality person, we just like friends to talk with each other. He is sincere and honest, he also very patient with my many questions. The financial department also is a professional and good manner young man, they both are very patient and knowledge with their job, I enjoyed my experience, and I definitely will refer friends to Honda West. Kelly kuan

Shaun at Honda West ,as expected delivered excellent service! Easy to set up an appointment for scheduled maintenance. Highly recommend .

Great

I’m satisfied with my recent scheduled car maintenance, Chris , honda adviser gave me a fair pricing for the services , explained well and the amount of time it took is amazing, i highly recommend honda and its staff for a wonderful services and dedication to their clients. You rock guys!!

Wow! Well…what can I say? Even with a shortage of cars this dealership delivered!! Eric Quezada did an outstanding job along with Wei Zhang. Very happy with their service and the car!

John was a wonderfully kind and helpful employee and made me feel well taken care of. I appreciate him greatly.

My service connect was Great...car delivered clean with spots

Jilmar was a professional and polite salesperson. He took the time to listen and help find the crv I wanted. Thank you so much for making the process so easy.

I would absolutely recommend Honda West if you get Randy he is awesome he sold me a cute little HRV totally in love with it

RJ was very attentive and very helpful.

Great service, no hassle purchase, really happy with the experience!

I’ve bought 3 cars here and every time I’ve been in it’s just been an amazing experience. You need to talk to Darryl “DJ” Best Jr. he was amazing and very friendly. Answered all my questions I had. Highly recommend.

My experience was amazing as usual. RJ and John Colgan are always quick and informative. It's always a great experience at Honda West.

Always great service, fast, friendly, and accommodating with comfortable waiting areas or rides.

Very professional, in and out, didn't had to wait. Very satisfied with their service.

Great Service. Pleasant sales rep…

Great dealership! Darryl is the man. Had us in and out with finance under an hr. We were already pre qualified with our loan and my wife loves her new car. Yessssss! I would recommend Honda West

I’ve always had great experiences at Honda West. In 2019, I leased a Honda Civic. Jilmar Esperanza listened to what I wanted, didn’t pressure me to pay more than I was comfortable with, got everything ready, and made the entire process painless. Since then, I have been getting my car serviced with Karla Gunther, who is stellar and always takes the time to explain everything thoroughly and make sure I know how much I’m paying and what I’m paying for. I have been contacted several times recently regarding my Civic lease and asking if I wanted to turn it early for a new one, since preowned vehicles are a hot commodity right now. I decided to head in and see my options, and was pleasantly surprised to see that I’d be working with Jilmar Esperanza again! Just like the first time, he made the process stress-free and painless, and he worked hard to get me the deal that I wanted. He is always pleasant to deal with, and I recommend him to everyone I know who is looking for a car. I’m beyond happy with my new HRV and even happier with the experience of leasing it, thanks to Jilmar Esperanza. 🥳

I bought a 2019 Camaro from this dealership. A few weeks ago the clear coat near the left rear wheel began to come off. I came in and without any issue they fixed it for me within a day. So thankful and grateful, thank you!

Excellent work all way round communication top notch!!

Karla is very helpful and knowledgeable, it was good to have service rep. like her. Thank you.

Good service. Sometimes appointment service line can be backed up but service techs are nice. Service is not the fastest but it is okay.

I’ve always had great experiences at Honda West. In 2019, I leased a Honda Civic. Jilmar Esperanza listened to what I wanted, didn’t pressure me to pay more than I was comfortable with, got everything ready, and made the entire process painless. Since then, I have been getting my car serviced with Karla Gunther, who is stellar and always takes the time to explain everything thoroughly and make sure I know how much I’m paying and what I’m paying for. I have been contacted several times recently regarding my Civic lease and asking if I wanted to turn it early for a new one, since preowned vehicles are a hot commodity right now. I decided to head in and see my options, and was pleasantly surprised to see that I’d be working with Jilmar Esperanza again! Just like the first time, he made the process stress-free and painless, and he worked hard to get me the deal that I wanted. He is always pleasant to deal with, and I recommend him to everyone I know who is looking for a car. I’m beyond happy with my new HRV and even happier with the experience of leasing it, thanks to Jilmar Esperanza. 🥳

Went for an oil change and transmission flush and was out in less than an hr.

Price was fair and service was awesome

Went for an oil change without an appointment, got in fast.the service advisor Joseph was very thorough in explaining all the details regarding my pilot that needs to be done.my car was done as promised, and im very happy!GREAT SERVICE!!!

As usual, My experience at Honda West was awesome! They always take such good care of me!

Great experience! I had an appointment for an oil change. I showed up early, but Dave was able to take my car back early and get me on my way quickly! The staff is friendly, and the waiting area is clean and comfortable. I’ll be getting my next oil change at Honda West, for sure!

Fast service and friendly staff

Friendly and great service!!

Bryan Jimenez was our sales consultant, we are very happy he help us get the rigth deal we were looking for.

I went to Honda West and got the best service from Sergio, Danielle, and Wei. What a great team! I will definitely recommend my friends looking for a Honda to choose Honda West!

Randy was very professional and extremely helpful throughout the process of purchasing a vehicle. I highly recommend this dealership for anyone looking to buy a car.

Great customer service

I was able to drop off and pick up my car when it was convenient for me. Service was done and recall item was fixed.I have a tire balance issue from the last time I visited but you said the pulling was normal. Not sure if that’s correct but I will monitor that for the time being.

Always feel taken care of at Honda West. Thank you

I appreciate Honda West and their service crew so much. Shaun is my service advisor and he always makes sure everything I need gets done. I won’t take my Pilot anywhere else and appreciate their hard work. They truly appreciate their customers.

Fast and friendly! Great staff! You all deserve a raise!

The service is great, the employees are great, and overall the experience is amazing. Thank you Randy P. aka Michigan for taking such great care of me and my growing family.

Great customer service every time we go there to get our car serviced. Big shootout to John in service department!

This was my first visit to this location. The service was quick. The team were very pleasant and were happy to answer any and all questions. The waiting area was clean and comfortable. I highly recommend this service center for all your Honda needs

Always have had the BEST experience at Honda West! CJ is an EXCEPTIONAL employee, I wouldn?t recommend another dealership and will always purchase my vehicles from Honda West (Sahara) Las Vegas

First time visit. Great customer service. Thank you to Chris Lechuga. Very helpful, professional and a very commendable Technician overall.

Honda West is amazing! From buying the car to getting is serviced, the team here is amazing. Honda West can’t be beat! Thank you Chris for your amazing service and care.

I want to thank Jilmar Esperanza with the great service I received when buying my ridgeline .. he speaks Spanish and he explains everything to me .. thank you very much .. he is an excellent seller.. He is the best at Honda West Las Vegas .. 5 🌟

once they finally see you and I'm take care of your your car it's a pretty nice place some days the service is a little slow

Five star service and integrity on my first visit to Honda three years ago . Five star service and integrity again on my return visit. Sales associates like Gregory Larsen and award winning vehicles are the reasons why one can expect value,quality and above all peace of mind.

I had service at Honda West and RJ helped me and he was awesome. RJ you rock..........

Good, as always. Tyler was awesome!

CJ in service department is our go to guy. Super friendly, knowledgeable, and thorough. We are always happy and satisfied with the services we receive for our vehicles thanks to him.

Honda West have been taking care of us with 6 car leases over the past 9 years. Go to Ted for a 5-star car shopping experience.

Dropped my car off for oil change and my car was ready earlier than expected. Karla was really friendly and answered my questions. Really appreciate her!

Chris Lechuga is extremely professional, kind, and attentive. He makes us comfortable every time we bring the car in. He’s great at what he does and we appreciate his expertise.

Tyler was great. Thanks for the quick professional service

It's a pleasure working with the people at Honda West. Karla, in service, is a joy to deal with. She is loyal to her customers and loyal to Honda West!!

Yes was very nice and helpful. We love our new car!

great sales and service staff very courteous and listens to your needs and concerns.

Great service

Dealership takes a long time for anyone to come up to you and provide you with good customer service this Honda dealership is not the place to go to

Went in with my friend to be her support and Bryan was very helpful. She ended up purchasing the Honda civic.. everyone is happy.

quick and easy

I recently purchased my CRV here. Yosbel helped us with my purchase. He is so great and very knowledgeable! I love my CRV! Yosbel made it easy for me with the purchase. Thank you, Honda!

Davad was great ! From the beginning he knew our expectations and knew exactly what we wanted ! He went above and beyond for us. He made sure we left happy with the vehicle we choose and a great payment price !

Amazing place and amazing people. Yosbel helped us with our car purchase and it was a wonderful experience! I love my CRV!

I will go back here again because of the excellent customer service and high quality vehicles. We had a great experience at Honda West. Thanks a lot

I needed to have the brake fluid flushed and a bulb changed for the signal lights. Karla who was my Tech Advisor was very courteous and kept me updated with the details of my car. This is my second time having her as my Tech Advisor, and the customer service experience has always been great!

Honda West customer service exceptional at all levels. We have purchased 10 or 11 vehicles from this dealer over the past 20 years or so and have always encountered representatives who are professional, knowledgeable, courteous and efficient. Would recommend anyone anytime to this dealer.

Davod were great and was really helpfull with the process

Great and quick service! Chris Lechuga helped me twice in servicing my car. Both times he was helpful and quick in properly assuring my car got the right maintenance.

Your service prices are very high.

Very good overall experience. All work was done in a timely fashion and to my satisfaction.

Please check on Karla services she is the best of the best. She treats everyone as family like no other.

Dave took very excellent care of my Honda CRV - I was so grateful. He was professional, curious, told me what to expect, and my car was returned in great shape and earlier than he had promised!! :)

Great customer service from the team. The only downfall I had was that once the car left the shop my tire pressure light came on. Wish they would have checked thoroughly before handing me back the car.

Always great service. I bought my CRV here in 2017.

They did an outstanding service for my car on a Saturday and I didn't have an appointment. Very satisfied with the service

Had a great time service was fast.

Great place and no pressure. Just down to earth and easy to work with

The sales person and finance person are very accommodating.

10/10 experience at Honda West. Dj Best and Wei Zhang our financial manager went above and beyond to help us get into new cars! They were patient and very helpful. Would definitely return to this location.

always had great deal , great team

It went well went in for service which is always great. And look at a new truck and bought the next day.

excellent work very good service satisfied with the car I chose

First time going to Honda west service department because it was the closest. I had a great experience how Tyler Stedham treated me. He was above and beyond for sure!!! Explained everything very detailed ways, kept communicating with me the whole 2 days and made sure that the service I needed to be done was performed ! Because of his professionalism I will definitely will go back and maybe will if I get another Honda, I will get it from you guys! Thank You!!

Great service but pricey. However you get what you pay for in this place.

I went in to look at a new vehicle and was greeted by Heather, she works in the office and still took the time to assist me. My sales associate Sergio was extremely helpful and explained the differences between what I already had and the new model. Gordon and Shelby made the pricing and financing a breeze. I was out driving my new car before I knew it. The entire staff at Honda West was fantastic.

Very efficient, fast and friendly service. Great team, and professional work performed especially by Kathy Gunther! Highly recommend!

Davod was very busy but still manage to sell me a car. It was attentive and he touched up with details when I finally got done with papers and got the keys. Appreciate it! Hope I return and you see you next time!

I got my oil changed after work and it was a smooth, quick, and efficient process. Thank you Shaun for taking good care of me and my car! I will definitely be back.

Eric was very professional and friendly. He took his time to pair my new car to my phone and made sure I was good to go. He got me a good deal for my trade in and was overall very helpful.

Purchased and have all work done on my car at Honda West. Staff very courteous and friendly. Highly recommend.

This is my second vehicle getting from Honda West. Love this place. Everything comes at the right timing. My salesperson Sergio always reply me as quick as he can and gave positive feedback. I got HR-V on the date I came in. Easy and fast process. Definitely will recommend Honda West to my friends and family.

Well run organization. I complimented the manager on my way out the door. Told him how smooth and professional everything was.

I got my first civic from you guys on Sep 2019 back than my experience was just okay . on 5/15/21 i stop by the dealership to ask few questions I was greeted at the door by one of your sale stuff a Mr Jilmar Esperanza . He provided me with great , professional and honest service , did i say Great ? and i mean it . it was the best service i ever got in a car dealership and i have been to many throughout my 58 yo life . Jilmar is the real deal when it comes to listening to you and your needs he do not use hypes and sales persons BS . believe me i know i had a real estate brokerage firm in Manhattan NYC for 27 years and had hundreds of sales people went through my business . So thank you Mr Jilmar Esperanza !!!

always fast service. that's all I can say. I have Karla as my advisor. she still take me eventhough I don't have an appointment for oil change. Great customer service.

Honda does a fantastic job, no pressure on extra services. they will suggest items. service is always friendly and they let you know how long it's going to take I'd it beyond the standard time.

Very friendly, prompt and professional service!! Ryan in the service center was top notch!

I really like how easy it is to get a appointment and also that they value you as a person not just a number at Honda West. Very Personable Employees, Polite and Very Knowledgeable about your vehicle and also helping you to keep the budget in check. Been buying and getting service there since 2008, and will keep them because they are so good.

Cris was very helpful w/ every aspect when i brought my car for service. When I came to pick it up he again explained to me what was done for my car. Was very satisfied w/ the result of service rendered.

You should always buy here. There is no pressure; they just get you exactly what you're looking for in a Honda.

Always a great experience whether buying a car or getting service

Ryan was awesome. He was very helpful and friendly.

Bought a late model CR-V from them and the process couldn't have been smoother or easier. DJ was friendly helpful, but didn't apply any pressure. The fact that they had the exact car I was looking for on the lot was pretty smooth too.

In a timely manner and staff was very friendly

Bought a late model CR-V from them and the process couldn't have been smoother or easier. DJ was friendly helpful, but didn't apply any pressure. The fact that they had the exact car I was looking for on the lot was pretty smooth too.

My Honda advisor CJ is always upfront with me on what needs to be done and what other services can wait.

I came in 3 different times in a week trying to decide what I wanted to do. Gary and Randy were both awesome and could not have been more patient and helpful. Couldn't be happier with my car buying experience at Hondawest. Update 5/13/21. Purchased another car from HondaWest today. Awesome as always! Richie spent at least 4 hours helping me decide. He and all the guys and gals up there are the freaking best!!!

Purchased another car from HondaWest today. Awesome as always! Richie spent at least 4 hours helping me decide. He and all the guys and gals up there are as good as it gets when it comes to a car purchase!!!

Ryan was great and very friendly. I appreciated all of his help.

Ryan RJ Johnson was friendly and very helpful. He had me in and out within 30 minutes.

I recently purchased a new Honda Accord SE. We worked with Sergio who was exceptional! All the staff we met on our visit was professional and provided great customer service. Highly recommend.

Love taking my car to Honda west for services. It’s so easy and they explain everything really well. They also are super fast when working on my car which is super nice.

Easy and fast buying process.

Bryan made my purchase of a 21 CRV smooth and simple as possible. We are thankful for how he was able to take care of what we needed and made the process very easy. Thank you

I'm satisfied what you have done to me. So I appreciate that.

I had a great experience. Excellent staff very courteous

Great Sales and Service Dept

Very convenient oil change service. Full service check for no charge is a welcome addition to the service visit.

CJ in the service department was excellent and I got in and out on time. Will go again for service on my Honda Accord.

The service attendants were prompt, informative, & kept me apprised of what was being done & why. Worked with me on pricing with coupons.

The advisor who assisted me was courteous and he explained what was needed thoroughly.

RJ was amazing. I think I showed up about 30 minutes early and he still helped me out. I had to take my baby with me and they were so kind and parked my car off to the side instead of having me try to load my baby the stroller and car seat quick where they drop off your car. This was a great help to me and I didn’t feel rushed because there was no other car behind me trying to leave the bay at the same time as I was trying to load everything. You made the experience so much better thank you.

CJ Young helped me with my service. He is very knowledgeable and offered advice on how I can care for my car.

Randy was informative and helpful. First time to lease a vehicle and not being a fan of the idea, it was nice to learn that there are a lot more options to leasing now than there used to be. We will see, when it's time to turn the lease in, if we are as excited as we are now. The car is beautiful and we look forward to the future trips it will take us on.

Walked in after submitting a quote from another dealership. Marisa the internet sales manager and I were communicating via email prior to my visit and assigned Ted to further help in the selection process of my new car. Ted was friendly and kindly assisted me in test driving vehicles, and choosing a color. The final processing was simple easy, I would recommend this dealership to any one looking for a new Honda. Customer service is a priority and they treat each customer with a smile. It was a very pleasant car buying experience. As a first time new car buyer dealerships can be a little intimidating especially if your being pressured by salesman but that's not the case in this scenario at Honda West. Thank you Ted, in helping me obtain my new 2016 honda civic!

We had just returned from a 2000 mile road trip in our 2013 Odyssey, during which we had a close encounter with a couple of Portland's many potholes. Also the plastic protective shield that protects the undercarriage and engine separated from the frame and wrapped itself around our right front tire, so I was pretty sure an alignment was called for. The problem was that we were about to leave again, so the work needed to be done asap. No problem! The parts department overnighted a new shield from Los Angeles and Karla, our service manager, scheduled an appointment for us the next day. Shield replaced, wheels aligned and fluids changed in just a few hours (even though they were crazy busy!), and now the car drives like new again. Driving another 1400 miles will be a pleasure.

The service is excellent, they check your entire car in a very short time and they keep track of each service, which for me is very good because I don't have such an exact control and they already give you your car until everything has been washed for a fair cost and knowing that you have the Honda warranty

Got my first oil change here. Service was fast and friendly. Thanks Ryan!!!

Karla the service advisor was very detailed and helpful and friendly. Brian Haffey exceeded excellent customer service. He explained all and very accommodating and knowledgeable. Both of them have a great customer service and outstanding attitude towards customers.

Honda West Services fixed our Car in timely manner. No appointment ! No problem they are always there to help you out. Thank you Honda West.

Ted Trevino was great! He took care of us right away and answered all of our questions. Good customer service.

My sales associate took the time to inform of any needed services and was very quick

Eric was really honest with me which I really appreciate, he was very helpful and understood exactly what I was looking for, he also helped me with the tinted windows which was a big plus. I definitely recommend him and give him and the dealership 5 stars.

Good service. Staff are friendly I will return to the service next time.

Did exactly what was requested, no surprises on cost, appointment did not take longer than expected.

Darryl Best lives up to his name and he is the Best!

Wonderful experience in Honda, then do a wonderful work. I love my new car

Went in for my Passport's first maintenance and the quality of service was great. They took the time necessary to make sure everything about the car was in working order, change the oil, and even do a complimentary car wash.

Yosbel was truly a great help. I was able to lease the car I wanted with no hassle whatsoever. He was knowledgeable, professional, helpful beyond measure. I would recommend this dealership highly.

I got everything I need today. Thanks bro Sam song

Karla Gunther was terrific as always. She remembers you, calls you by name and handles your repairs/service with expertise.

Antonio Jackson was the reason we purchased our car from Honda West. We had an offer from Toyota with little better price but Antonio made us feel special and thats why we closed the deal with Honda West. Keep up Antonio and thank you for the great customer service!

Excelente place to purchase a vehicle. Make sure you ask for Patrick, he's my go to Guy.

From day one Honda West has been one of the best car dealerships and service centers I've ever experienced. The high-end car dealerships pale in comparison. Personal service is off the charts, and they make everything easy and convenient. Eric Q made buying my car a great experience (that's a first), and John C in the Service Department is the best.

From day one Honda West has been one of the best car dealerships and service centers I've ever experienced. The high-end car dealerships pale in comparison. Personal service is off the charts, and they make everything easy and convenient. Eric Q made buying my car a great experience (that's a first), and John C in the Service Department is the best.

I had a great experience. John was very informative and provided great customer service.

Tyler was fantastic! I moved to Las Vegas in August and was looking for the right place to take care of my Fit, and I found it! No pressure approach, thorough inspection and care of my baby. I definitely trust this place with the care of my car.

Great service. Service advisers are really helpful

The cost was what I expected it would be. The advisor was super friendly and helpful.

I like that we altered pressure into any unwanted services.

We were extremely pleased with our buying experience at Honda West. We were buying our next Honda Accord to replace the Honda Accord we purchased here in 2004! It was time! Our sales professional was Eric Quezada. He was very good and listened to me when it came time to “haggle”. We got the same amount for our trade in as CarMax offered with no hassle at all. Atiq was our sign the papers man and he was awesome as well. The entire experience was just as great as it was 17 years ago. You will not find a better dealer experience than Honda West.

Honda West is an excelent Honda cars dealer, they have good service, friendly sales people.

My guy Chris was amazing. He made sure to answer all my questions and he was super friendly and courteous. The whole experience from making my appointment to picking up my vehicle was a breeze. Thank you Honda West.

I get my car serviced there every time and they always do a great job.

I was surprise of the speed service. In the express oil change . I was there less than 30 minutes. Shane was very nice

Went in for some standard preventative maintenance, the staff was quick to assist me, explained what they planned on doing, and offered further advice.

It was quick and very detailed! Chris was accommodating and very Helpful with my questions!

The associates are pretty nice people they?re trying to offer a good experience on the services, they in touch with you if something show up during the inspection. Overall it?s good

I have been going to this dealership for 4 years and have bought 2 new cars from them. They are fantastic.

The service advisor without an appointment was very professional and took my car in for my 30K service. My vehicle was done in an hour and a half. Very happy with the way this turned out!

Greatly satisfied with the service ptovided. Very friendly staff.

CJ was very friendly and attentive. The price for the service was transparent.

RJ was very helpful and courteous, my vehicle was done right on the time frame I was given. The facility was very clean and organize, I will definitely be coming back for all my vehicle needs. Thank you again RJ.

I always go to Ryan “RJ” Johnson! He is always professional & take great care of me & my time while at Honda West! Thanks RJ for all that you do!!!

Karla was very professional and extremely easy to work with.

Karla Gunther is very accomodating when I arrived at the Honda West for the first service of my 2017 Honda Accord.She told me that it will be finished in like 30-45 mins but I haven't even waited for 30 mins.,it was less than what she told me and my car was even washed and clean.Great CX service

I brought my car in for an oil change, staff are friendly and efficient. A very pleasant experience, I will definitely recommend to anyone.

I was looking for a pre ownerd vehicle on their website. I was looking for a car with low mileage and had my type of interest in vehicles.spoke with the internet sale JANIS if the car is available and told her that im coming to check the car and I was surprised they put the perfect car in the front with my name on it. It looked brand new being a used car and my customer service rep Richie Vasquez handled me very well. He was very knowledgeable about the vehicles there, kind and knew just what I wanted based on my interests. I walked out happily and appreciate the great customer service. This was the easiest dealership I have worked with. Richie Vasquez was efficient but also made sure that everything was covered at the best price in town. I recommended anyone to go see Richie Vasquez

Eric Quesada provided outstanding help in buying out my 2018 Honda Accord EXL Lease and starting a new lease on a 2021 Accord EXL.

I always receive quick service at Honda West, I know they are reliable and they have great prices.

I have a 2019 Civic sport touring and just moved to vegas. It was great servicing my vehicle at honda west las vegas. Christopher Lechuga, was quiet understanding and made my service experience as smooth at it can be. All in all, honda west is where i am servicing my car in Las Vegas.

Customer Service was amazing! Car was serviced fast.

Looking for manual transmission vehicle w/ latest safety and tech features. Found Honda Civic Sport Touring 6M, but learned it was a rare model and could not order through local dealer. Got a great price on vehicle at this dealer and flew from Midwest to Las Vegas after purchasing over the phone. Davod and Janis were outstanding to work with and made process very easy and speedy by phone, email, and texts.

I had prompt courteous service. All questions and concerns were promptly addressed.?

Karla is a great service advisor and a asset to Honda west

Love my new Car, Jilmar Esperanza was super helpful and made this my most pleasant car buying experience!

Very pleased with service and cleanliness. The work on my car was done quickly and efficiently. I would recommend to others

Karla was helpful and courteous. Service was quick and easy.

Recall done fast

My Sales person, Randy Patterson was exceptional! He was spot on with every aspect of the sale. He answered all of my questions. It was truly a painless transaction. This man should be manager of the sales department!!! He represents Honda West in a very caring and personal manner.

I?ve been here multiple times but it was the first time I had CJ. He is very kind and has great customer service. Definitely recommend him!

Randy Patterson is awesome and I would say to anyone looking for a new Honda to please go to Honda West 7616 W Sahara Ave in Las Vegas Nv and see Randy is the best salesperson ever. Honda West has a very friendly staff and full of experience.

Honda west staff are friendly, kind and not difficult to work with my sales person name Richie made easy for me to lease a car

Well organized, great service!

Had a great experience with my advisor Chris, excellent costumer service. I highly recommend HONDA!

Honda vehicles are amazing. Their quality speaks for itself and that is why I always buy from Honda. However, I must say the entire experience of buying this car was fantastic thanks to Ted Trevino, the representative who assisted me with almost the entire process. His outstanding skills as a seller, his empathy, his knowledge and likability plus his carisma and honesty as a person, made me feel confident and satisfied. I was not even going to buy a new car just yet. Because of Ted, I did.

Ryan was quick to get my car in and wuick to get it out! Super friendly person cant wait to return to him next time I need to take ny car in!

Great job .best service fast and reliable .I’m going back to buy all my new or used car.Honda is my favorite brand of all cars.

Just bought this car and had an issue with the gas tank door. Had to make an appointment and warranty covered it and it was fixed in a timely manner. Only bad thing was that I couldn?t get rides back and to the place I had to Uber cause they don?t do loaners cause of covid but that?s not their fault. Hoping they can ease restrictions soon.

Christopher Lechuga was very helpful!

Jilmar at Honda West is the best! He took great care of us and was accommodating, honest, and efficient. He always goes above and beyond.

Shaun Galicinao Is a great service rep. He listens and takes the time to explain everything. I know my car will run better after Honda West has completed my regular service.

Great service. Nice waiting area. The work was done in a timely manner. Staff was very friendly and professional.

Honda West has the best staff. courteous, professional, and on time!

Great vehicle experience at Honda West the service department personnel are very friendly and assist the customer with the simplest repair work to the timely. As to the sells representative Mr. Sam Song, I purchased a Honda in 2018 and when it came time for a new vehicle I came back to do business no pressure and as always Mr. Song was very helpful with my selection of a new vehicle

Chris the service writer was excellent. He did everything I asked for. He provided a copy of the battery test, inflated the tires to 36lbs, provided a beautiful wash job, and had the car back to me in 35 min.

Sam Song, was beautiful. He served our needs perfectly and closed the deal with accuracy and professionalism. We are very happy to have worked with him.

Excelente service. I am glad I went here and I live in California.

Appointment was set up with my advisor, Ryan Johnson (RJ). He was very through, quick, and engaged.

John, was great. First appt in the morning, he was friendly and courteous. I had explained why I was at the appt, and included a few additional concerns. He was attentive. When I picked up my car, after a reasonable time he quoted me, he again thoroughly discussed what was done, and findings. This made me happy to hear, as it was overall good news.

We did not care for the entire buying process. 7 hours at the showroom and not coming home with a car was not ideal. FYI, it is much MUCH harder to buy a car vs financing it. We were asked about financing no less than 5 times. I feel had we financed, we would have had a smoother experience. As it was, we paid for the car on a Wednesday, had confirmation the wire transfer was done and complete the same day, and we didn't get our car for the two days it took for Honda to confirm receipt and of the funds and for them to be internally transferred to the local dealer. We were pushed, again, before we left without the car, to make a 'backup' financing contract so we could take the car home right then. It was not ideal. I feel the purchasing experience is geared toward financing, not outright purchase. Dimmed our excitement over everything. I'm giving 5 stars because Sergio deserves every one of them. He really was the light in a rather rough day. The showroom was immaculate, as dealership showrooms are want to be. They had very clean restrooms, snack machines. The service department looked clean when i walked by. They had a charging station for phones and we were offered beverages all day. Aside from the mess with the purchase, the rest of the experience was great. I was brought to my new car and shown how to work everything. Sergio was incredible on that. He delivered my car and again offered to show me anything. I stopped by the day after we finally got it to get paperwork and he again, answered my questions. The service is incredible. Everyone was kind and knowledgeable. Just finance you'll have a wonderful experience.

If you are choosing Honda West to service your vehicle, choose Ryan ( RJ ) as your service advisor. I come here all the time and Ryan never fails to provide the best and speediest service. You're the man Ryan, thank you for what you do!

Great service and super friendly place! I would definitely recommend Honda West!

I made an appointment and they were busy. They got me checked in and The wait was not long.

Salesman Ted Trevino is professional, honest and makes you feel welcome at Honda West. You are never treaded like just another sale. Ted, and the staff treat you like family.

Shaun was very helpful and they were able to service my car very quickly.

The employees were really nice and honest. Anywhere fast to do their job

Very polite and friendly service personnel. Was taken on time for my appointment.

Carla was very nice helpful and knowledgeable

They attended on time ,the waiting time in was good they work fast.....

Oil Change and Air Filter-Looked at Pre-owned and New cars

When I bought my car the staff was very friendly and made the process quick and easy. I have taken my car in now for it?s oil change and everything went nice and smooth and pretty quick. I have and will definitely recommend more to shop at Honda West.

Great customer service! Battery warranty was honored after 2 years.

The other reason I don?t give a five out of five for buying process it?s because I was not told about the extra fees involved in transferring the unused extend warranty from my previous vehicle.

ANTONIO JACKSON was so helpful going above and beyond to meet our demands. He even drove all the way to Henderson just to get the color that I was hoping for. This dude deserves an award. ATIK was awesome too for suggesting other financial options that made more sense. These guys rock. Thank you!

The most courteous service and nicest employees you could find anywhere. I have had Hondas for many years always have them service car, they are the best.

Honda West is the best service ! The gentleman name Henry Mendez , he?s excellent on his job! I am very happy with him !

These people were very helpful and made the buying process very easy, quick and efficient.

Got my battery replaced, oil changed and the recall done in hour. The service consultant was great!

They were very nice and it was an easy process. It was also done pretty quickly.

The service consultant CJ was great!

I really appreciate the service staff at Honda West. I made my appointment and they were incredibly respectful of my time. I was able to get in and out. Thank you Ryan and crew. You never disappoint.

service performed in a timely manner, in a clean facility. The waiting area was well divided for proper distanceing

Got the recall on my 2018 Accord Hybrid done quickly and professionally.

We just went in to buy our new Honda Pilot and Nate Phan was great! He is his best to get us a great deal.

Great working with Derrick Best. He knowledgeable & knows everything there is about Honda vehicles. We told him what we wanted & he made the process very easy for us. Thank you, D Best!

John made sure my car was up to date on my service and was out of there in less then 50 mins .

Best service! I bought my car from Honda West couple of years ago! Jilamr was the one that helped me and made the process going so easy! I always come back here for any maintenance like oil change , battery and Ryan he is always very helpful and friendly! Thank you for always making our experience pleasant!

Excellent service Employees very nice

I was delighted by Honda West's awesome customer service. They welcomed me with a smile and took good care me.

I came in for my oil change and tire balance and John greeted me right away and welcomed me back. It wasn?t a long wait at all and it?s always easy getting in and out of their service dept. I really appreciate everyone there always doing a great job and being friendly, every time I come. Thank again John

CJ is the best! Smoothest service each and every time.

Came for an oil change. I did not have a reservation and they were very busy with eight cars in front of me. Took two and a half hours but my car was washed and they checked everything out. Overall i was satisfied.

The employees are really nice and my services are done in a timely manner. I always enjoy going to Honda West.

Karla always does a great job keeping me informed and taking care of the car.

David in service is great! 4/4 stars!

Best service. Came in and out in less than a hour. Staff was very friendly. Best service

I am always greeted by a personable representative with whom I was scheduled. His main concern is taking care that I have the best experience with the service department and my vehicle is taken in timely manner. I have taken my cars to Honda West over the last 11 years and no where else!

Great service! I have been a client to this dealership for more than three years and always had a good experience.

Had a wonderful experience with my service advisor Henry Mendez. He was friendly, kind and attentive and had me out of there within a hour for my oil service!

Nice greeting, informative and professional.

Came in for an oil change, rotation and general maintenance. John was so friendly and great to work with!

The staff at Honda West of Las Vegas Dealership are pleasant and helpful. From the Sales Department to Finance, everyone tries to assist you with your needs. Sean G. of the Service Department was attentive with excellent customer service. I would definitely recomend Hond West to friends and family

Loved Sergio he was awesome!! Greatest dude ever!!

Went without an appointment so it took a little while but that was to be expected. Didn?t take too long though. The waiting room was nice and clean and the staff was friendly. Glad I chose to get my car serviced at this dealership.

Due for oil change and taking a trip. Informed needed some belts changed and spark plugs, windshield wipers. 500.00 plus.Payed more than I had planned, but did not want a problem with my car.

Service is always great and super quick and Karla is the best!

First time owning a Honda. Went here for oil change and tire rotation. A man named Chris helped me. Very quick and efficient visit. Thank you so much. I appreciate the great service and will definitely be back again in the future.

I HAVE LEASED A CAR FROM HONDA WEST TWICE NOW AND HAVE HAD ANTONIO TWICE ALSO AND HE IS FANTASTIC. I WOULD RECOMMEND HIM TO ANYONE TO BE THEIR SALES PERSON.

Overall experience is excellent!

Thank you for excellent service and a no pressure sale

Been with Honda for years now. Always fast,quick and friendly.

Great service from a talented service staff, especially John.

This facility has excellent customer service, also fast service. I highly recommend it. Bought my First Honda here.

Everything was done promptly and properly. Great experience overall! Will definitely recommend to other people.

We had our 4-year old with us for when we bought our CR-V, which was probably the most challenging part of the car buying experience with Honda West. Our salesperson, Sergio, was not only friendly and helpful in helping us to get the car we wanted, but he was great with our daughter, even drawing with her when she asked him to. We love the car and would definitely buy another one with Honda West when the time comes.

Great service-oil changed was complete within an hour as a walk-in.

I purchased a 2021 Pilot at Honda West. It was a pleasure dealing with the very knowledgeable and friendly staff there. I got a great deal. The service was fantastic.

Went in for service not really knowing what I needed. Chris explained everything to me and was very professional. He clearly explained the prices and never tried to pressure me. This means a lot to me especially doing this time. Thank you so much Chris!!!😀😀

Fast,Friendly,Quality

I have had Cj from Honda West, Las Vegas as my service adviser for two years. He has always had exceptional customer service, is friendly and very knowledgeable. I would highly recommend his service to others and think he is an great asset to the Honda West team! Thank you!

Everything was smooth and we got our car within the expected time frame

The guys at Honda West are always the best! Professional, courteous, knowledgeable, and kind! Thank you for always providing excellent service!

I would highly recommend Honda West. They serviced my Honda CR-V. I would rate them a 5 star operation.

Service department is always providing great service

The staff are all professional and friendly. The service department is thorough and explain what has to be done.

As always, Karla our service person, was friendly, knowledgeable and efficient as she checked our Honda in for scheduled service. Karla confirms the work that we are due according to our mileage and use and I appreciate that she does not pressure us into unnecessary expenditures. Really appreciate that. Honda West had plenty of seating spaced out in the waiting areas and as always, not just during Covid times, Honda West is immaculately kept.

I had a short time to get a oil change and have the car checked out, I went through the express service at Honda West, was greeted quickly, and then the Service Rep. Chris Came out asked a few questions quickly with top notch service, and approximately 45 minutes later I was omw, Thanks Chris for the top notch service, Happy Holidays 🎄

I highly recommend Honda West for your Honda’s service needs. The staff is efficient, knowledgeable and most of all, friendly. I travel from Henderson to bring my car in for service. It’s definitely worth the trip! A special thank you to Chris, my service advisor.

I highly recommend bringing your car to Honda West for your Honda?s service needs. They are efficient, knowledgeable, and best of all, friendly. I travel from Henderson to bring my car there for service. It?s definitely worth the trip. A special thank you to Chris, my service advisor!

Provided excellent service! Only necessary service was recommended.

Thank you for always taking care of our cars! The service writers are great!

I went in today for a oil change and tire rotation. I had an appointment and my service representative, Karla Gunther took my car car quickly and checked my cars tires, fluids and brakes too. Good job and I'll go back.

Shaun was a great help to me when my car was recently in for service. He was courteous, professional ,and informative.

The Honda West team was very great to work with and very accommodating. I will definitely recommend them to anyone who is in the marker for a new or used car.

Have had great service at Honda West. Chris was my service advisor today and was excellent! Prompt, helpful, courteous.

I didn?t have any appointment, Just walked in and I was assisted by Chris Lechuga of Sahara west Honda. He gave me what to expect as far as waiting time 45 minutes window. But it was a quick wait and really appreciated the service .

My vehicle was fixed in a timely manner and very professional

Friendly, helpful, informative, and kind. Addressed all of my concerns and answered all of my questions. Eric was awesome.

Everything was repaired to my satisfaction. Chris, the service person was very knowledgeable and was able to get our car in for service in a timely manner. He let us know what services might be needed in the future. We were also satisfied with the cashier services, they were speedy and competent. Also the receipt for the bill was easy to understand.

There was no wait, no pressure, didn't take that long, and the service was great! I had an oil and filter change, tire rotation, alignment, and some basic maintenance items. Got in and out in under 2 hours. I've been going to Honda West for about 15 years now and I'm on my 2nd car bought through them. Very pleasant to deal with.

Always treated right and job done quickly. Highly recommend Honda West service. Be

Great experience. Friendly staff and got me in and out in a timely manner.

It has really nice people employed

Ryan and Dave were very friendly and helpful in servicing my vehicle.

Thank you for providing truly fabulous customer service for my Honda Civic Si. I love my Honda and I only take it to Honda West for servicing. And thank you, to my service advisor, Chris for ensuring my complete satisfaction.

Pleasantly amazing how for the first-time buyer everyone was great and kind I recommended a friend to Honda and she purchased a car too just kind and sweet!

Greg is amazing! We have bought two cars from him.

CJ Young was the best. He make me very comfortable when he reached to me. Very friendly.

Very inviting and friendly atmosphere. There is a no hassle type of service provided here. Jilmar who assisted me was very attentive to what I was looking for and help me through the process quickly!

Great Customer Service the service rep was really good

Service team was good and accommodating to customer needs.

Everyone was very nice. It was not a stressful experience! Thank you Nabeel!?

Outstanding Service: Great customer service, facility was very clean and everyone was social distancing.

Impressive. I will definitely be returning for all my Honda service.

Honda West is a professional, friendly and trustworthy dealership. I made the trip out from L.A. to buy a car from them; hands down the best dealership I have dealt with in a long time. California dealerships should take note of Honda West.

Eric was very good and excellent service . He showed me all the features on the car and took his time he also let us test drive the car to see how I liked it. I would recommend him to anyone.

We live out of town. Had an appt. in Vegas so afterwards called Honda to request oil change. We’re told we could use the express lane. Attendant came right away to take our reasons for our arrival. We were shortly taken care of. Not only got the oil changed but other routine maintenance was done in less than two hours. We have always been treated well by employees and find their service excellent. We definitely would recommend them.

I had a great experience working with Davod Ghasemi. He was very accommodating and was able to answer all the questions I had. I never felt pressured to something I didn't want to do. He and his team at Honda West were very professional and did a great job.

Attentive customer service. Fast and reliable technical service. My ten year old Honda Accord Crosstour looks nearly new

Service was quick today. One of the fastest service ever gotten there since I got my car 😏

Purchased my car here during early COVID days. It was an easy process as I knew exactly what I wanted. Recently had my first experience with their service department and they are top notch. Fast, helpful, and take good care of you. They also communicate very fast via email which I like.

COURTESY AND EXCELLENT SERVICE

My service rep was friendly and helpful. Excellent experience all around.

Very friendly staff and did a great job and in a timely manner, all the services my car needed. John Colgan, my advisor in the service department was great!

I really had an awesome experience at Honda West and I would definitely recommend them. The salesman Davod Ghasemi was very helpful, nice, and professional.

Chris gave me great service. He was very professional and courteous. My battery died and wen to Honda West. He took care of it effectively. We thank him for his wonderful service.

Brought my car to service a couple days ago, and Shaun took great care of it. He went through everything carefully to make sure nothing was left behind. Great service!

Chris gave me great service when I came into Honda West. My battery died and had Honda care Pop A Lock give a jump. When straight to Honda West. He was very professional and courteous. He got my battery tested and got me new battery. Very happy with his service.

John in the service department is awesome . Always looking out for you best need when you come in.

My car was serviced right on time. Because I had so few miles on the vehicle, the dealer was very honest in giving me a different time frame for future servicing.

Great job! Very happy with working with Karla in service department. She was efficient, courteous, friendly and knowledgeable

I regret it that I don't know Karla at the beginning. She is superb! She is Friendly and honest. I always take my car to get oil change at Honda West, quick service and easy to make an appointment. All of the associate is very friendly. Don't look for another advisor, pick Karla Gunther only.

Excellent Services they did there job . I?m a happy customer.

Sales and General Manager were terrific the team at Honda West took time to explain everything in the process and also gave a great deal on a new Honda Passport I couldn't be happier

Bought my car here and brought it in for an oil change / to fix some other minor issues on 10/22/20. They took care of everything in a very timely fashion and had a very nice little waiting area. Staff is friendly and very helpful as well.

Had my car serviced on 10/22/20. It was done in a timely fashion and all problems fixed. The car wash is a nice touch as well. Very nice facility for waiting during servicing.

I was in need of a new car, i had twiddled down my choices to three cars; Honda Accord, Toyota Camry, or Nissan Maxima. Daryl Best Showed me the Accord, and that was it for me, its a beautiful car, Daryl and everyone at the dealership were attentive and answered all my questions. great shopping experience all around.

Mechanics and representatives were professional and answered all of my questions. All work done in a timely manner. Appreciate the service.

I worked directly with Eric Q., who was incredibly patient while I shopped for a new car. He never once pressured me, and I truly appreciate that. The dealership and the service department have been very professional and easy to work with too. It's a friendly environment too.

Nareeb and Attiq were masterful at getting the deal I needed. Their service is exemplary!

Everything went well. The service manager kept me informed about the progress on my car.

Mr Ted Trevino, one of the sales agent in honda west was so helpful. He explained every single detail about the car. His character is so amazing and guess what he?s easy to deal with which is so good to be true when you are in a car dealer. He gave me the best deal ever!!!! Thank You So Much Ted Trevino!!!??

Went in for a test drive a CRV and Honda Passport. Jilmar Esperanza was my sales consultant. He is very knowledgeable in the vehicles and he compared the two asked which options I wanted or needed. He's very professional, patient and answered all my questions. Wei Zhang Finance Manager was also very professional and informative.

RJ was super nice and took great care of me. I?ll definitely will be back

Carlos Avila and Ryan Johnson were very accommodating.

Extremely fast. Went in for an oil change on my accord expecting to wait there at least an hour. To my surprise it was about 30 minutes. My service advisor was Henry. He was very helpful.

James was the best and wanted to make sure our car was repaired right.

Top notch as usual. Karla Gunther was very pleasant and check in and service is what I expected and received. Thank You, Bill

If you like Honda’s, go there, test drive one. My salesperson Anthony, was very nice, no pressure and well informed

I always have a positive experience, when having my car serviced. The people go an extra mile to help you. They are honest and keep you updated with their progresss on the work done in your car.

I?ve been a client of Honda West for the last 10 years and I always receive exactly what I am looking for, no matter if Im there for an oil change or purchase a new vehicle they always treat me amazing

For almost three years now, I have trusted Honda West to care for my car. Things are going well even during this crazy pandemic. I feel good and confidence driving out from their garage, looking forward for my next service. Thank you for providing a good service.

Great workers and excellent service

I didn?t have an appointment but I took my car in for a tire issue. I was serviced and gone within an hour and a half.

Antonio is the best! This is my second car that I purchased through him. I always have an amazing experience through Honda West !!

Very friendly staff. Sometimes hard to reach departments by phone.

For being inexperienced in purchasing a vehicle, Greg was very helpful and provided all details about the vehicle and answered any questions we had. Greg also walked me through all the functions of the car and made sure I understood everything. Overall, the process went smooth and the service provided was great as well. Very satisfied with everything.

I love this place bought two cars service and very happy nice employees

Maintenance Service by John Colgan was quick, painless and efficient.

I bought my Honda CR-V from Honda West and they were great! I had gone into a different dealer a few weeks back (not Honda) and had a terrible experience so coming to Honda West was a breath of fresh air. There was no haggling. I got a fair price from the start without any crazy hidden fees or surprises. Randy was amazing. I felt like I could really trust him and he did a great job showing me all the amenities my car came with. As a single female shopping for cars alone, a lot of dealers will try to take advantage but not here! The pricing and process was very transparent and smooth. I definitely recommend coming here if you’re in the market for a new car!

Cj was very knowledgable and patient as I inquired about the repairs needed. Thanks!

Nabeel could not have been more helpful in helping me select my new Honda Passport. I think he was just as excited for me as I was for myself. Everything moved very quickly, and Tim was all set to go with my financials, that it only took ten minutes. LOVE MY HONDA CREW. THANK YOU THANK YOU THANK YOU!!! My forever car buying place.

I’ve had multiple cars from HONDA WEST. Nabeel could not have been more helpful in helping me select my new Honda Passport. I think he was just as excited for me as I was for myself. Absolutely love everything about this vehicle!!! Everything moved very quickly, and Tim was all set to go with my financials, that it only took ten minutes. LOVE MY HONDA CREW. THANK YOU THANK YOU THANK YOU!!! My forever car buying place.

I bought my first new car at Honda West two years ago—and my second new car last Thursday! The service department (Karla) and the sales team (Jilmar) are spectacular, and the product? It’s a HONDA!!

Excellent. Friendly and got the job done right. No issues

Karla in the service dept. is the best! I always go to her when I take my CRV in for service. She always greets me with a smile, and a "How can I help you today?" Greg in sales has sold me 2 new CRV's......He isn't high pressure, answers all my questions and keeps the process moving, so we can get on the road in our new car. I always stop to say "Hi" when we are in waiting for service, and I tell people to always ask for Greg at Honda West, when they are looking to buy a new car.

Greg Allen was my service advisor. Initially he thought they would have to order the part, but then immediately called me back to say they had the part and would complete the repair that same day!

I had called ahead to test drive a vehicle and Antonio had it already at the door waiting for me. I ended up leasing a CR-V with competitive pricing.

Danielle and Darryl are truly THE BEST! Professional and Personable. A great experience.

Honda west are giving me very outstanding service specially Shaun from my arrival to the service department till I leave treat me with very high end customer service. I would love to tell Honda that he is a great asset of your firm.

Shaun did a great job of getting my car fixed quickly.

Swapping out our existing leased Accord was a spur of the moment decision. Eric Q. clearly explained the process and worked with us so we were able to leave with a new HR-V, the perfect vehicle for my wife's needs.

Was impressed by the customer service and speed of repairs.

Sales guy, Nabeel was super nice and helpful. He made the whole process go smooth. Definitely recommending him to our friends and family.

Sales guy, Nabeel was super nice and helpful. He made the whole process go smooth. Definitely recommending him to our friends and family.

Shaun was very professional helpful and did a great job keep up the good work thanks

Great customer service experience. I would recommend this dealership to others.

UPDATE ON MY EXPERIENCE 8/26/20 - Today I took my car in to get the damaged part installed/replaced. Brian, the service manager, gave me a call first thing in the morning so I appreciate that he took the initiative and I didn't have to badger someone again to get an update on the matter. I explained to him WHY I was upset with the situation and he respectfully listened to what I had to say and was sympathetic. About 30 minutes later, I was able to drop off my car and go back to work and they'd call me once it's done. I'm happy to report that my car is now fixed and the communication with Brian was superb every step of the way. This is what I value the most in the situation. I think a lot of the headache could have been avoided with a simple call back. Kudos to Brian for his professionalism and understanding, and to the rest of the team that fixed my car quickly. It looks great! Confidence restored with their team so thank you to all for caring and wanting to make things right.

Karla Gunther turned a previous poor service experience around. She went out of her way to fix my problem. An excellent employee. Excellent service. Thank you Karla!

It has been a very smooth buying process. Marisa, from the internet department has been so great and helpful. She introduced me on my appointment day with a very friendly and efficient sales person, Ted Trevino.

My third lease with Honda West. They are great to work with. Sam Song was very helpful and a pleasure to work with. Victoria was able to get me into a new 2020 Civic a little sooner to my previous lease expiring. Very thankful for their help.

My service person Karla was awesome

Thank you Karla, for providing excellent and honest service, it is very much appreciated!

The dealership anticipated my arrival and performed requested services expeditiously and even washed my car without cost.

Honda West has nice waiting room, the service adviser is knowledgeable and friendly.

Fast and great service. Friendly and honest staff

Everything was done quickly and thoroughly. Bryan and the finance team managed to help me save some money and put me in a brand new vehicle.

Very professional, great atmosphere, very pullite staff members. I always feel my money is worth giving to these hard workers. They do an excellent job on my Honda. Thank you honda WEST!!! Your establishment ROCKS !!

Customer is always a 10/10. Randy in sales is amazing. However, I will say when I had an issue with my new car that wasn't able to be fix after four repairs, it was like pulling teeth to get something done about it. The service department was not helpful with fixing whatever the issue was and was guessing at that point. I was continuously assured the problem was solved when it was no and had to get a new car. overall would recommend working with Randy, but be aware if you have prolonged issues with a car

Very positive experience. Karla was helpful and knowledgeable and got my service taken care of without any problems.

We had superior service at Sean from Honda West. Almost no wait in line for our 8:15 appointment, and our car was ready in one hour. Got the full checkup and an oil change. Thank you so much.

Ted and Tim were amazing! They really went above and beyond for me! I Love my new HRV ❤️🖤

When I bought my used Civic a month and a half ago they didn’t have the color to touch up the scratches in stock. My Civic’s color is unique so the dealership special ordered it for me. When it came in, Ryan Harper told me to shoot him an email when I was ready to get the scratches fixed. I got a hold of him this week and made an appointment. Today I took my car in and Ryan and his team went above and beyond. They got the car done fast which was very cool of them. Most places tell you noon and it ends up being 3pm. But Ryan said noon and it was done at noon. His crew did such a great job. Not only did they fix the scratches but they also detailed the inside and outside. They even waxed it. It’s so shiny... it looked brand new! I had such a great experience today. Thank you. I bartend at a bar a couple miles away. I’ll definitely be telling people about this.

Went in for battery check - service was good -very polite.

Amazing and friendly staff. Recommend it for any one that is wanting to buy a new Honda.

A.J (Antonio Jackson) @ Honda West was great! His professionalism, knowledge and all around excellent customer service was top notch! My full experience was the reason why I've driven Honda vehicles since 2017!

Had a fast and easy experience, this was my first time getting a car from the dealership and My dealer Gary was very knowledgeable and helped me find a car that fit my daily needs and budget. I truly appreciate him for making this an easy and fast experience.

The salesman and finance person were great it was a great experience!

Had a great experience working with Ted Trevino. Brought my 2018 accord in yesterday and he gave me a fair deal on the car I wanted. And today I rode home in my white CRV-EX couldn’t have been happier.

My experience was excellent! Ted helped me through the entire process with constant communication and to include being there for the transport pickup of the vehicle! The entire process was very smooth! Highly recommended!!

My experience was amazing, Ted went above and beyond assisting me with taking care of the balance owed on my jeep and was able to keep the payment on the new 2020 Honda Pilot lease the same as my jeep payment!!!! 10/10 all around!!

Everything was perfect. Carla our Service Advisor is the best.

Great environment shopping experience. Friendly and welcome. Ted was assisting on the purchase.

excellent service with minimum wait time

Great service ,excellent PR those two things mean a lot to me!!

Great staff and attention to my service needs. Many thanks to John Colgan for always helping me efficiently & friendly with courtesy. He remembers my name and always says hello Jonny.

Sherry was great! She was very personable and nice!

Shaun was very helpful. He gave us a quote for the tires we needed on our CRV. He also gave us the timeframe to complete the work. He also suggested we have wheel alignment to extend the life of the tires. We made an appointment for the next day to come back as we were short on time. Thank you Shaun for all the help.

Karla, in the Service Dept., anticipated all of my needs, and expedited my oil change appointment. I had a bloody nose, and she made sure that I was okay, and hurried to accommodate my need to leave ASAP. She?s the best. I will ask for her every time I go from now on.

Greg Allen was so accommodating and well versed with the repairs needed for my CRV. He gave me options and was keeping me posted all throughout the time I was at the service center. He?s such a joy to work with!

Teally good and fast service. We had only 3600 miles after over a year of local driving.

RJ, my service advisor, had me in and out in no time. Very professional and dependable.

Great customer service Sam and Tim super nice 👍

Greg and the team are amazing. Excellent communication throughout. Thank you!

I had a tire emergency and I called them up. They had the tires I wanted in stock. As soon as I got there CJ helped me out and he was very welcoming and personable. I was in and out at the exact time CJ told me.

Honda West offers excellent service to buyers. We have dealt with Greg Larsen, a salesperson at Honda West for many years and would not hesitate to recommend him or this dealership to friends.

The staff at the service department is courteous and helpful. Appointment time was accommodated. Excellent service. Thank you Honda West.

I just bought a new to me Honda a few months ago, heard that the service department at Honda on West Sahara was good and decided to give it a try for myself. I was greeted promptly, all of the staff (especially my service advisor RJ) were very kind and helpful, clear about details and pricing of the service I would be receiving, and the facility was clean and well designed. I?ve been to other dealerships with other cars for the same thing and was never made to feel so comfortable. Stoked about my Honda, stoked about this service department and I look forward to a lasting relationship with them.

Randy, Tim, and Davod were really fast, knowledgeable, and helpful in assisting us in leasing our Civic. I like how the whole team helps each other. It creates a welcoming setting for us customers!

A great experience to have been able to purchase a 2020 Honda Civic after shopping at a Honda and Mazda dealerships. Your Sales staff was extremely professional and courteous. We will recommend others to shop at Honda West. Thank you

HondaWest on Sahara has great service! When I make an appointment here, the wait time is quick! Advisor was friendly and helpful . Thanks Honda 😀

great service they do check up and wash the car car looks brand new thank you honda

I have been going to this dealership since I moved in here in 2012, and I am very satisfied by their service.

upgraded to a new accord on 2018 for myself and a new pilot for my wife on june 2020, very satisfied with HONDA WEST

The Service Advisor was super helpful. Service was quick.

Service was quick and they are always very helpful and professional.

I purchased our 2018 Civic back in March. I scheduled an appointment to get our first oil change and the whole experience was flawless. I made an appoint online for the date and time convenient for me. Pulled into the appoint line at the service center and was immediately taken care of . Our service advisor, Sheri Ward, was prompt and took care of all our needs. Short wait and was happy overall.

Shaun was really nice when I first came In to the dealership to get my car serviced. Each time I?ve had this advisor he is nice and will tell me straight up what my car needs. I really appreciate it!

Third vehicle I?ve purchased from them. Easier to work with than other Honda dealers in town.

Professional, informative and courtious

The service has always been top rated for me personally. Today they made 2 Key FOBs and only 1 was going to work and the other one was carved up wring at a local hardware store. When I got home I tried the other key for the heck of it and it worked perfectly! They didn't patronize me or expect a thank you. They were professional and went the extra mile to salvage the other key. John was awesome!

arrived at my scheduled time was met by Ryan tech was very informative and helpful

Great selection of used and new cars

My first visit to this Honda location for service. They were great - especially considering the social distancing.

very quick service, they are very professional and honest.

Thank you! Great service today replacing the Engine Shield that was dragging ..Drove in--No appointment..Fast..Friendly and Free! Appreciate it so Much!

The salesman who helped us from the time we arrived is very very helpful and informative. He showed us all the the Honda Accord sports that we are interested in. And up to we finished the deal he showed us his willingness to help. We highly and truly recommend Honda West. By the way look for Patrick Medina the salesperson who really held us.

I knew exactly the car I wanted and the deal I was looking for. The establishment was clean and people were pleasent. They gave me a deal I couldn't pass up. And I love my 2019 HRV Sport.