We Love Hearing From Our Customers! Let the Entire Honda West Team Know How We're Doing

Our goal at Honda West is to give you a standout experience at our dealership. We not only want you to be able to find your next new or used car, but also to know that from browsing, to making a decision, to finance, and service after you drive it off our lot, we're going to give you quality customer satisfaction. That's why we remain such a popular option for Honda vehicles here in Las Vegas.

It's also why we value your feedback, because we're always looking to grow and improve the experience. We want you to tell us how we did when it comes to helping you find a new Honda vehicle, or getting maintenance and repair at our Las Vegas Service Center. We take it all very seriously, and monitor the major review sites like Google+ and Edmunds, and post them here for you to look at and see the many ways we treat our customers from nearby Henderson, Mesquite NV and Boulder City right.

We encourage you to write a review for us and leave your thoughts on these sites, and take a look at our reviews to give you an inside look at how we do right by our customers. You can also contact Honda West directly and we'd be happy to help you when it comes to your search for a new or used Honda, service, and much more today!

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Recent Reviews from Honda West

Cars.com

4.8
( reviews)
Edmunds

4.5
( reviews)
Facebook

4.4
( reviews)
Google+

4.6
( reviews)

Nice service. CJ was polite, courteous and knowledgeable. The service was right on time.

Timothy Fogarty Dec 3, 2019

Quick and painless, paperwork under two hours . Dealership did not have particular color I desired so they traded one of their vehicles for one at another local Honda dealership.

Robert Grady Dec 3, 2019

I recommend Honda West to my relatives and friends. Its a good deal and our salesman was Sam Song, and a good person and very accommodating. Thanks

Helen Santamaria Dec 1, 2019

Wonderful as always. We bought several cars from this dealership and I?ve never had a bad experience.

Susan Moskos Dec 1, 2019

Came in late last Wednesday 11/27 for a change oil and tire rotation. My attendant ~ Denny who was patient and helpful with me. He explained what needs to be done, my options and the promo’s they currently have. I never felt rushed. He showed me the waiting area and came to check on me and update me how long more it will take. Denny wa so professional and truly knows how to take care of his client 5/5 stars ⭐️ ⭐️⭐️⭐️⭐️ for this dude

Ann Arche-Garcia Nov 29, 2019

Always feel welcome without any pressure. Friendly, helpful and informative.

Sheldon Bernstein Nov 28, 2019

The waiting room was clean, comfortable, and well-stocked with coffee, water, and vending machine service. My adviser was knowledgeable, and the work was done with quality.

Gretchen Nov 26, 2019

Dominic was wonderful Service was great Thank you

Sherry Richardson Nov 25, 2019

Oil change, maintenance check -up

Wilfredo Jr Dizon Nov 22, 2019

Yes, they were so knowledgable and helpful. Randy and Nabeel were great. We love our new car. We highly recommend Honda West. Will go back for our next car. Thank you guys.

Catherine Dado Pafundi Nov 22, 2019

Overall experience was great . Darryl Best was the Sales Representative . Didn?t rush us and let us take our time to decide on which car we really wanted . We initially went to look at used cars and ended up with a brand new Honda Accord sport that was perfect

Rolly Cacho Nov 18, 2019

I dropped in without appointment and got in immediately. Coupons were offered and off I went. Easy sneezy

Susan Lowe Shlisky Nov 15, 2019

Everyone was courteous, knowledgeable, and professional! That's why I go to Honda West!

JustnCase Northtown'sFinest Nov 15, 2019

Best coffee machine on the planet 😬. All very courteous and quick, especially Karla, excellent thank you.

Joe Evans Nov 15, 2019

quick service on walk in non appointment for oil change and recall item.

Barney Durham Nov 15, 2019

I don't usually writer reviews but my experience at Honda West deserved some attention. I had been looking to trade in my Toyota 4Runner and had interacted with MANY salesman prior to going to Honda West. I had become pretty exhausted with the "game" of buying/trading a car but was lucky enough to come across Jilmar Esperanza. Dealing with him was easy and he actually made trading in and purchasing a car a pleasant experience (which i NEVER thought i would say!) He was transparent and made the process pretty simple without the numbers game that's usually involved. Everything was clearly laid out in front of me and explained. Not only was he wonderful to work with as a person, I walked away with the best deal I had yet to come across. I have already recommended Jilmar Esperanza to coworkers and friends and he truly deserves all the awards he has earned!

Kimberly Nov 15, 2019

Davod was very friendly, professional and knowledgeable. I did not feel pressured and it was a positive experience. The dealership atmosphere was appealing. I recommend Honda West and Davod.

Jori Stinar-Medina Nov 7, 2019

Professional and great experience with Greg Larsen for my 3rd Honda Accord Hybrid.

Ruben Salinas Garcia Nov 5, 2019

Came in for a battery check and possible new battery-without an appointment.

Angela Daniels Nov 5, 2019

Antonio Jackson was very friendly, helpful and quick in getting me a new lease on my honda civic

Andrew Schack Nov 5, 2019

Kenny was very nice and efficient. It took me less than an hour for oil Change and tire rotation

Cynthia Torrres Nov 4, 2019

Always a great experience! Kenny Frankel who is my service advisor is always available with answers, a solution and is awesome!

Kevin Granite Nov 3, 2019

Customer service champion. Salesman Davod Ghasemi very helpful and he is familiar with the product that he is selling.

Eloy Canlas Nov 3, 2019

I think the service for my car buying experience was great no pressure, easy to talk to sales guy would recommend everyone I know to go there .

Mark Moscuzza Nov 2, 2019

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Michelle Wang Nov 1, 2019

I love to come in for service on my car because I know it will be done right! Karla Gunther my service writer is always right there to be sure any service that is needed will be handled properly and in a timely manner.

Richard Murbach Oct 31, 2019

I was having a horrible day and Ryan was very helpful and knowledgeable. I would recommend go to him if you are getting your car serviced. He is very honest.

Kimike Carr Oct 31, 2019

I needed my car serviced and this location was recommended and that I ask for Karla, best decision I ever made. Mechanics care enough to come out to explain something, and Karla really cares about you, is honest about what she has to say, doesn't try to give yo a snow job. We are now a three car Honda Family ad all go to Honda West for service

Judith Grotts Oct 30, 2019

Gray Pastuna helped me get my new honda fit. He had above and beyond customer service and was able to confirm that Honda West will take my smart car that had a damaged engine.

Avery Taitano Oct 29, 2019

Sergio A. was awesome! He was very knowledgeable about the vehicles and helped me find the right car at the right price.

Adrian L. Oct 29, 2019

Great experience by my favorite sales associate Brian Jimenez. Appreciate all they did for me to buy my car!!

Oscar Gonzalez Oct 28, 2019

Good customer service especially Richie Vasquez. All staff are friendly and they take care of you.

Regina Bayquen Oct 26, 2019

Mr Brian or Ryan was a big help as soon as I arrived. Thank you..

Emmanuel Balbuena Oct 26, 2019

great service,and can give you dicount when your buying a new car if you have already honda,i do recommend it...great deal thank you honda

Hanane Oum Ziad Oct 25, 2019

Their service and response time was excellent. The customer waiting area was nice and comfortable, with refreshments available. I was greeted with a handshake and a smile. The estimated time to complete work was less than I had imagined. All in all a good experience. High recommendations from a satisfied customer.

Barry Bennallack Oct 24, 2019

Best service ever!!!......

Miguel Toledano Oct 23, 2019

Excellent customer service, great waiting area.

Jennifer Tousignant Ehrheart Oct 23, 2019

Warmly Greatly by Kenny, excellent !!

MelB2019 Oct 23, 2019

Fast service good customer service and the facility is very clean.

Robert Tan Oct 23, 2019

Excellent service department , especially Karla !!!!!! 😊

Dana Webber Oct 22, 2019

This is the best experience I’ve ever had buying a car! The salesperson that waited on me was absolutely wonderful. He wasn’t high pressure and treated me respectfully. In the past I’ve had horrible experiences buying automobiles. Honda West has finally restored my faith in buying a new car from a dealer.

Woman Buyer Oct 22, 2019

Karla at Honda west is amazing. Oil change was super fast and very friendly.

Heidi Rizkallah Oct 16, 2019

Karla was great and she always seem to be my adviser ;)

Michael Battle Jr Oct 15, 2019

Excellent service! Ever since I got my car I bring it here for service and never going anywhere else!

Felicitas Maldonado Oct 15, 2019

I want to say thank you for Sergio for giving us great service ! I would recommend him to anyone !

Stephanie Olivares Oct 14, 2019

Excellent service and the staff were very professional and very accommodating.

Theresa Montecillo Oct 14, 2019

Great and friendly service. Staff was kind and was always ensuring the best quality of service.

Ramon Mejia Oct 14, 2019

Experience was great!! Brian Jimenez provided great service!

Evangelina Mijarez-Nava Oct 14, 2019

Good experience. Will be going back in the future.

Shana Lomboy Oct 13, 2019

Got in and out as i was told. Service overall was great

Ireneo Mirador Oct 11, 2019

I may have bought my Hondas from a competitor dealership, but I always get them serviced at Honda West. The crew are always quick, efficient, friendly, and they genuinely care. My go to Service Advisor, Dominick, is the personification of the Helpful Honda guy. I know I can bring any of my Hondas in for service and/or repair knowing that he and his team are transparent with all procedures and do a quality job every time.

Dennis Hong Oct 11, 2019

Fast service done right. Don't want to play around with other shops. Want Honda parts

Jackie Blacker Goldfarb Oct 10, 2019

Great service, fast, friendly staff and they washed my car for me super great, thank you 🙏

Hannah Myers Oct 9, 2019

You can’t go wrong with Honda West. They are fair and professional!

Joni Taylor Oct 8, 2019

fair price / good people!

Enrique Baria Oct 8, 2019

Great job as always! I always receive great customer service

Sheonna Evans Oct 8, 2019

Great service! Great job! The service representative did a great job as always!!

Brent Erickson Oct 8, 2019

Excellent and timely service. Professional and caring service department personnel.

Donald Chamberlain Oct 6, 2019

They did an awesome job. I drive 30 min to get my car serviced there.

KIMBERLY C BREEN Sep 30, 2019

David Richards, my service rep was very helpful. He made sure that he checked to see if any service recalls on the car, which there was one, which was taken care of at the same time.

Joseph Kove Sep 30, 2019

Went here because my tire pressure was low and turns out I had a nail in it. Jhonrey helped me out and got my tires patched up without an appointment. Whole service took about an hour but i didnt have an appointment and i did come on a saturday afternoon.

Jessie Canlas Sep 30, 2019

Easy!

Patty19 Sep 28, 2019

The service was excellent. I received my vehicle in perfect condition and in the time promised. My servicer technician kept me informed throughout the entire process. Plus it came with no sneaky fees.

Henry Thomas Sep 28, 2019

We routinely take our Odyssey to Honda West for maintenance and always receive great service. I was there on Monday, (09/23/19), and it was the same great service we’ve always received. RJ (service advisor) was very professional and was thorough in is explanations on what the recommended repairs were.

Bryan Horsewood Sep 25, 2019

Awesome 😎 service . If you need a vehicle 🚗 go see Antonio Jackson and tell him I referred you.

Laura Arteaga Sep 24, 2019

I maintain my car at this dealership because it provides consistently good service. Although the price may be somewhat higher than outside shops, I always feel confident that the work was done right and that they stand behind their work.

Charles Stegner Sep 22, 2019

Called and was able to get an appointment next day. Very happy about that. RJ was very nice and professional and explained what I needed done and gave me the time frame for my wait time. I think he was a few minutes early getting me back in my car also very happy about that. I gave the facilities 5 stars. While there is work being done in the service area, it wasn?t to bad sitting in the make shift waiting area.

Ronald Hawley Sep 21, 2019

Brought my Accord in for an oil change service. Brian greeted us and was very professional and polite. Called me when the job was finished in a timely manner and thanked us before leaving. Everyone we dealt with that day was friendly.

Laura Patterson Miller Sep 20, 2019

Karla is an excellent service advisor and she is always extremely knowledgeable and personable. And honest! :)

LilMBai Sep 19, 2019

I had a rare problem with my new Honda Pilot. I took my Pilot to Honda West, Las Vegas. I was assisted by customer service advisor C J. C J did an amazing job. Even though I had not purchased my Pilot from Honda West I was treated as if I was a long standing valued customer. C J contacted me by phone to keep me updated on the progress of my repairs and offered to provide transportation if I needed it. My repair was completed in a short time and was resolved with just one visit. C J and Honda West provided absolutely exceptional customer service and I am very grateful. Many thanks.

Mel L Chgo Sep 18, 2019

Excellent service , got a oil change it was fast and easy no appointment necessary.

Krikor Toramanian Sep 18, 2019

All the staff here are very nice! Ken was helping me with my service . He is very helpful! I love Honda West ??

Mai Vu Sep 17, 2019

Came in for an oil change and hat exactly what u got, nothing less nothing more, got what I wanted and was out of there within an hour. I?ll always come here for an oil change, unless it?s nice out and I?ll just do it myself.

Jeffry Cabristante Sep 17, 2019

Service department is good. Be sure to book appointment though. They are always busy.

Will Cronan Sep 16, 2019

This place is my go to when I need something done with my car. David has excelent service and would recommend anyone to visit this place for auto service.

Jericō Jōcsōn Sep 16, 2019

I have very good experience with Kenny my Service Specialist Thank you Kenny and I will see you next time You’re the best

Bob Lancberg Sep 16, 2019

Service was timely and efficient. Would get my car serviced there again.

Marilyn Penaco Sep 16, 2019

Oil change and tire rotation. Service representative, Kenny, was very professional and friendly.

Angela Daniels Sep 16, 2019

Great customer service that was MUCH appreciated! Kenny was friendly personable and professional. We have 3 Honda cars and will switch back to Honda West for our service and future purchases! (We used to go to Honda west over 12 years ago, but they were not friendly and did not value their customers. So glad there is new management/or new corporate culture at Honda West!) Thank you!

Ami Vaughn Sep 16, 2019

Great service across the board, friendly, knowledgeable and helpful. Will definitely be returning

Alejandra Avila Sep 13, 2019

Sincere concern and upfront transparency with noticeable courteousness!!! Keep it up “Hondanians” ;)

Tolentino Aris Sep 12, 2019

I’d give Honda West 5 out of 5. Awesome service and quick response

Ed Burke Sep 10, 2019

Friendly service and facility make me comfortable to go every time

Jun Kim Sep 8, 2019

Very knowledgeable sales people with consideration for your time and questions. I have recommended this dealership to all my friends that were looking at new cars. Thank you Honda West.

Gregory Breen Sep 7, 2019

Friendly staff and great service.

Nancy Sinkovec Sep 5, 2019

Great company with helpful service advisor.

Luzminda Concepcion Sep 4, 2019

i really really like your products.

Daodu Oluwadamilare Ezekiel Sep 4, 2019

overall I give all 5's he is very courteous and all my questions were answered with respect.

Susan Rodriguez Sep 4, 2019

amazing service, and helped explained everything about my new car instead of just leaving me to learn it by myself ♡

Blake Kloehn Sep 3, 2019

I went in for oil change and tire rotation and was in and out with a complimentary car wash in under an hour!! Karla answered all of my questions and updated me on future upkeep on my car. An awesome experience. Thank you!!

Candice Chacon Aug 30, 2019

Knowledgeable team, and Honda has great product

Matt Sinibaldi Aug 29, 2019

We got a great deal on the car we wanted. Brian Jimenez is great to work with.

Ken Hartig Aug 27, 2019

What an amazing experience buying my second CRV from Honda West. Carlos Avila is the best! We paid off the 2013 CRV by trading it in and he was able to get me a 2019 in molten lava red and it is beautiful! Perfect price on a lease! Payment very close to what my payment was on the 2013! This CRV is amazing and I could not be more pleased with the service and professionalism of Honda West. Also Jhonrey Casiquin in service always has done a great talking care of my previous CRV and I will always have him as my service provider for the new one. You can’t beat a Honda for reliability and you can’t find a better dealership then Honda West

Rick Crause Aug 22, 2019

Quick and reliable service plus friendly sales staff.

Luis Pangilinan Aug 22, 2019

Ted was willing to help and did his best so I can go home driving my crv. I appreciate the good service I got from him. Would definitely come back and look for him!

Jilianne May Dingzon Aug 16, 2019

Kenny is the best service advisor,he explained everything to me before I made any decision if I had any questions I can ask him right away. And after service car alway been wash and taking care before I drove out. Thank Kenny

Roger Nim Aug 15, 2019

Nice people work I get good prices

Mandy More Aug 14, 2019

Everyone at Honda West was professional and knowledgeable. I worked with Sam and he was wonderful. Sam was not pushy about selling and explained the whole process from start to finish. I recommend Honda West to everyone looking to purchase a new or pre-certified Honda!

Cindy Xicohtencatl Aug 11, 2019

My technician TONY THAIRATHOM was wonderfully knowledgeable about everything that I needed and grouted Mohr make a cost -effective maintenance plan. I have never experienced such honesty and great customer service set a service station. They are exceptional!

Taryn Thompson Aug 4, 2019

Service is good especially if your service rep is Karla.

Celia Ocampo Jul 30, 2019

They were able to assist me and answer all my questions. It was a smooth process and we were handled with care by D’ Best!

Jel Perez Jul 29, 2019

Javier and the service department employees , treat me with respect and kindness every time

Nana115 Jul 27, 2019

I've been dealing with Honda West for over 20 years and I have NEVER been disappointed. I have purchased my past 3 Honda's from them and anyone I have ever encountered or did business with from Sales, Finance, Customer Service heck even the receptionists have always been professional, polite and dedicated to providing the best Customer Service. . Karla has been my "go to" Service Technician for over 10 years (including the years in the back check out) and ALWAYS goes the extra mile to make sure everything is taken care of for both me and of course all my car needs. THANK YOU HONDA WEST - YOU ARE THE BEST!!!!

Theresa Aiosa Jul 27, 2019

Outstanding work by Service Advisor Javier Muccigrosso! Thanks again Javier.

Gary Palmquist Jul 23, 2019

Battery replacement, low cost, fast service, helpful staff.

Kei Ree Jul 23, 2019

1st time buying Honda. Car is great quality and reliable. The customer service is best - attention and straight to the point. Eric Q helped me when I walked in until finished the process.

Janey C Jul 23, 2019

First oil change and 1 year check. Only 2700 miles. Everyone was most friendly and service was done in about 45 min. from my appointment time. Service manager was very helpful and pleasant.

Marilyn Armstrong Jul 22, 2019

Excellent service Dominick went out of his way to accommodate my requests!

Lizs1957 Jul 22, 2019

The service at Honda West always exceeds in excellence and professionalism!! I'm treated more than a customer. I'm treated like royalty. I will always recommend them to family, friends and strangers. Thank you Dominic and the team for taking good care of me and my car!

Bianca Hernandez Jul 20, 2019

We bought Honda Fit 2019. Sam Song was Sale Consultant . He was wonderful , friendly and courteous.

Nattapong Mungsittisak Jul 16, 2019

Really clean and fast service. Always friendly workers.

Esmeralda Salas Jul 13, 2019

Always fast and great service

Tara Parker Jul 12, 2019

Made an appointment, went in for service they took me in right a way. Reviewed what my truck needed I approved it. Later that day they called my truck was ready. I picked it up it was serviced and washed.

Georganne Ramirez Jul 12, 2019

Always pleasant and take care of problem Karla is the best ! Everything done in a timely manner excellent service!

Donna Singer Jul 9, 2019

We drove all the way from California to Honda West in Las Vegas to buy our new 2019 Honda Odessey Elite exactly at the price we negotiated over the phone that beat all offers we received from the dealers we encountered in California. They kept their word to the exact figure we had agreed over the phone . We paid for it and drove back to California , a happy owner of a new 2019 Honda Odyssey Elite. Special mention goes to their internet sales person, Robin and their sales service person Greg, who were very accommodating and professional in making us the July 4th happy customers. Thanks Honda West of Las Vegas! David and Edith de Leon

David De Leon Jul 8, 2019

good people to work with. we bought the car from this dealership and we always take it to them for service.

Warren Mroz Jul 4, 2019

Freindly taking care of you. If you need car mr Brian Jimenez was helping me. To get a honda accord and I thank him for everything he did

Conrado Mas Jun 18, 2019

Timely professional employees who take time to listen to concerns and provide work completion with copy of 27 point check for future use.

Linda S. Goetzinger Erlanger Jun 4, 2019

I recently moved to Las Vegas and needed a car, so I went to Honda West. Ted Trevino helped me look for a used car and provided truly excellent customer service. He was very friendly, answered all my questions, showed me a number of cars, and made himself available whenever I wanted to come in and take one out for a test drive. A couple of days later, I ended up buying one. The process took several hours (buying a car is never fun!), but Ted was incredibly kind and patient throughout. If ever I need another car, I will definitely come back to Honda West and ask for Ted!

Taylor Jun 3, 2019

Friendly and patient staff. Took care of me every step of the way!

Patrick Spinella May 22, 2019

Great service department!!! Thank you for getting me in and out in a timely manner 😊

Nicole Klimow May 11, 2019

Karla is excellent and been going to her for yrs the service is wonderful and they take good care of me.

Lisa Himelstein May 11, 2019

I am serviced by Kenny, and Kenny always has my best interest in mind. He'll find deals to save me money and make sure my car is taken care of. I highly recommend him to everyone!

Craig Valdez Apr 15, 2019

Customer service were great and Joe Paratore is an amazing salesman, if you need any help go see him. I love my new user 2016 Honda Accord EX and mileage is great for a very great price. I couldn't be more happier! Thank you Joe!

Kathryn Balido Apr 11, 2019

javier was wondeful,would recommend. I bought my car here

Suyen Gutierrez Apr 9, 2019

I love the salespeople, especially dealing with Jilmar. The service department has also been fantastic. Karla, in service, is fabulous. We have bought quite a few cars from Honda West over the years, and we’ve always been impressed with the people and the quality of the vehicles.

Donna Marinch Mar 12, 2019

You can never go wrong with full Service by Karla, I’m happy with her since 2012.

Cristy Ramido Mar 12, 2019

Professional crew, timeliness and accurate workmanship. Coffee and pastry bar, great selection.. Thank you Honda West...

Andy Caldejon Mar 2, 2019

Great customer service!!! Will definitely come back. Special thanks to Kelly who is very thorough in checking our car and updating us on the work progress..

Anthony Cases Mar 1, 2019

Service man was polite, explained everything that needs to be done to my car, wait time good and give great customer service.

May Romero Feb 28, 2019

Courteous personnel, fast, and keeps me updated on what needs to be done to my car to keep it in good running order.

Gloria Gushee Bonin Feb 27, 2019

I was pleasantly surprised as the process when I went in to buy my new Civic. DBest was very helpful and polite.

Alan Williams Feb 25, 2019

Fantastic service Very reliable.

Sebastian Feb 22, 2019

Their service department has a world class customer service, I had an EXCEPTIONAL service experience, 100% satisfied!

Louie Cruz Feb 21, 2019

Very helpful and patient. Will use him again.

Alice Gordezky Feb 20, 2019

Honda West consistently provides affordable, quick, and most importantly, reliable servicing for my 2015 CRV.

Drew Lundberg Feb 16, 2019

Love it at Honda West. There Service Department is awesome.Personnel is courteous, friendly and knowledgeable. My appointment was on time. What service was needed was explained thoroughly and then performed in a timely manner. I was in and out in about an hour.

beth ader Feb 13, 2019

We recently purchased a new Honda-CRV and subsequently decided to put in the rear seat covers because we have dogs. After making the decision we were able to set up an appointment the next morning. We were greeted by the service advisor who explained the costs and what was involved. I waited for the car, and the service was done in less than the expected hour. The seat looks great and the seat covers are doing very well.

Richard N Feb 13, 2019

Recall service performed in a timely and professional manner.

Vegas Pete Feb 1, 2019

Karla from Honda service is great. The service she provides is one of the reasons I continue to get my car services there.

A DeLaney Jan 29, 2019

Pedro Garcia was excellent and professional. Will definitely return and recommend.

Milton Soo Jan 28, 2019

I have dealt and purchased cars in the past from this dealer and personnel, and each time, they have exceeded my expectations, which is why I continue to do business with them. Very professional and listened, and patient.

Jaiden Michael Ryuse Jan 25, 2019

Excellent service....everything explained well and done quickly

S Gilson Jan 24, 2019

I came in to get a new car & the people were very nice & helped alot with finding the perfect car for me.

Francisco Mendoza Jan 22, 2019

Very fast, friendly, and a very comfy waiting area.

David E Jan 18, 2019

I made an appointment for routine oil change. The appointment went smoothly and the service was exceptional.

Rhonda C Jan 14, 2019

I am one of those people that dreads the car-buying process, but it was time to replace my old car, and after a lot of research, I had my eye on the 2019 Honda CR-V. Much to my surprise and delight, the whole purchase experience at Honda West was painless. Tina was great about providing me with online info, and Jilmar in sales was extremely helpful during my test drive, decision-making, and paperwork. He answered all my questions, gave a great orientation on the many features of the car I was considering, and never made me feel pressured. I left there with the car I wanted, at the price I wanted to pay. Would highly recommend the CR-V, and would recommend Honda West as the place to get it.

Jaxdemaio Jan 14, 2019

Got the job done in a timely manner. Kept me updated on the progress. Got me out as soon as finished.

Pierre Bigby Jan 14, 2019

Copy I am one of those people that dreads the car-buying process, but it was time to replace my old car, and after a lot of research, I had my eye on the 2019 Honda CR-V. Much to my surprise and delight, the whole purchase experience at Honda West was painless. Tina was great about providing me with online info, and Jilmar in sales was extremely helpful during my test drive, decision-making, and paperwork. He answered all my questions, gave a great orientation on the many features of the car I was considering, and never made me feel pressured. I left there with the car I wanted, at the price I wanted to pay. Would highly recommend the CR-V, and would recommend Honda West as the place to get it.

Jacqueline Demaio Jan 14, 2019

Nate was not pushy, he was very friendly and straightforward. They adjusted to the payments wanted and washed and gassed up the vehicle. I would come here again if I needed another vehicle.

Jenn Jan 8, 2019

It was a great experience. All the staff are friendly and helpful and the services they provide was great. I would definitely recommend this place to all my family and friends.

Charles Labutong Jan 7, 2019

It was a great experience .The man was so nice!

Peiyi yang Jan 3, 2019

My experience was met with high satisfaction. Thank you, HondaWest!

Lisa Dzierbicki Jan 3, 2019

Karl In Service and Salesman John W are both outstanding

Michael Skiba Jan 1, 2019

Honda West did everything I would hope a dealer would do for us. They were great with a pleasant and detailed, non rushed sales pitch. I am 70 years old and was an outside sales rep for a career and went through a lot of cars while driving over 2,000,000 miles. FYI - This is my 11th straight Honda. Honda's go for over 300,000 miles every time for me.

SunCityLife Dec 29, 2018

I've never had a bad experience at honda west. Getting a new car wasn't much of a hassle and they changed my oil in 45 minutes or maybe under. They are always very kind and accommodating, I highly recommend them.

Sarah Greenberg Dec 28, 2018

I am an out of state buy, from Utah. The internet sales staff was very helpful, they gave me suggestions that helped me to feel very confident and secure in this transaction. Salesman Sergio Albada was awesome. He spent the entire day with me form the test drive to the financing and sales contract. He also kept in touch with me thru my log drive home to Utah. Awesome dealership, Sales group and Finance team.

Glennis Tracy Bronson Dec 21, 2018

Good service, straightforward and met my expectations.

Minoru Kimizuka Dec 20, 2018

Paulina was helpful and knowledgeable, we bought our new Honda Pilot with Paulina's help and the finance manager was awesome (Chris). Looking forward to see you guys again in the near future to get my new truck...

Jerry Mariano Dec 20, 2018

It was Very nice customer service and fast service was wonderful and I used this dealer over 13 years and I am happy to go back all the time for my cars

Jun Kim Dec 19, 2018

I went for my CR-V oil change, they checked out what services I need to do with suggesting. They told me it would take 45 minutes but it less then 30 which was fast. Good.

Sho Chang Dec 18, 2018

Love bringing my Honda Civic here for any type of maintenance, the staff is super friendly and very efficient.

Martin Araiza Dec 18, 2018

Our person Alex was terrific. Best car shopping experience we ever had.

Janne Jiu Dec 17, 2018

Paulina was an outstanding sales person. I had been considering purchase a new car for more than a year. When I came in I told her what I was looking for and what I did not like about my current vehicle and she said I should take a look at the CRV. When I did I realized it was EXACTLY what I had been looking for and I am the most excited I have ever been about a new car. It is perfect, thanks to her insight!

Belva Elizabeth Nelson Dec 17, 2018

Went to where I purchased the car because they sent me a good coupon. I was in and out quickly. They had a nice coffee/expresso/ hot chocolate machine. Plenty of seating to wait. I supposedly got a carwash but it doesn't look like it! Close to the house.

Marlene Dec 14, 2018

i’m always confident w their service. Javier is great! from Francisco the driver , to Javier our service agent. you know you r in good hands. The manager steps in and makes sure you leave happy too.

Andrew Salcedo Dec 13, 2018

Absolutely the best customer service I have ever had.what a great experience.

Thomas Nieva Dec 12, 2018

The service is great and did not wait for a long time. Pedro is assisted me very well, so i definitely recommend Honda West for my friends.

Angelito Pinpin Dec 11, 2018

Excellent service

Arnoldn Dec 10, 2018

What a fantastic sales staff Roberto and Robin were, this was a great experience

Bradley Souder Dec 9, 2018

It wasn’t an easy fix but they stuck with it and got it done in time for an important trip we were taking. The car passed smog inspetion and works fine. Thanks to Pedro!

edcarchitect Dec 5, 2018

We purchased our vehicle from Honda West a few months back. The windshield cracked recently and my service advisor, Kamanu Kajiwara, and the service director, Brian Haffey, checked to see if it would be covered under the warranty and took care of it. I had spoken to Harmony Rush on the phone and she got me in before closing so they could inspect the windshield. I can't say it enough how much I appreciate their help with my car and how easy they made it for me.

Wendy Nivera Dec 5, 2018

Just came in for an oil change and tire rotation and I was in and out in great time.

Sumo77k Dec 4, 2018

TJ was extremely helpful, and was very kind. He was patient even though it was getting late, and made us feel like we were making the right decision buying a car with Honda. TJ was knowledgeable, friendly, and made my family feel welcome. He is a model employee, and he made the experience enjoyable.

Helen Hebte Dec 4, 2018

Quick efficient, Pedro explained the service process very well. Knowledge concerning my car and the requirements for service. Friendly and professional! Highly recommend this dealer for purchase or service.

Gary Schultz Dec 4, 2018

Jilmar Esperanza was our salesman. Jilmar was very knowledgeable, professional, and accommodating. Jilmar was very friendly and patient when it came to explaining the functionality of our vehicle purchase. We were very fortunate to have Jilmar as our salesman.

Tracy & Candace Mayfield Dec 3, 2018

Pedro and the Service Dept. team put the Merry back into my Christmas this month. The team at Honda West will go the extra mile for loyal customers, such as me, and care about my car service experience. This means so much more than making a buck and I respect them for it. Thank you for making my Christmas a merry one!!

Diana Baker Dec 3, 2018

Positive & delight experiences working with both sale and management.

Wei Wu Dec 2, 2018

I took my vehicle in to Honda West to have a recall repair done. The man, Kenny, who helped me was great. He took the time to check over the whole vehicle to be sure there wasn't any other problems, and he had the car ready for me in a very short amount of time, as promised.

tyramisu Nov 30, 2018

Leased a brand new Honda Civic from Honda West. Antonio was very helpful and exceptional with his customer service and knowledge of the product. The entire process was flawless from picking a vehicle, all the way through the signing. I will recommend Honda West to all my friends and family and will be back for all of my service and future purchases. Thanks again Antonio!

Andrew Rosenblatt Nov 24, 2018

We leased a 2018 Honda Accord and we were very pleased with the honesty and integrity of our sales person. The whole experience was very fast, painless and our salesperson worked with us on our schedule. All in all it was a positive experience.

S1andT1 Nov 23, 2018

I repeat: Excellent customer service. I only suggest that you allow appointments and consultations online but in Spanish. José attended me professionally. I would like to return and be cared for by himself.

Carlos Granda Nov 23, 2018

Kamanu was very helpful and did a great job checking and fixing all the problems on our CRV. Thank you also for the courteous service.

T.F. Suen Nov 20, 2018

Getting my Honda services at Honda on West Sahara was a great experience! They are super friendly fast and efficient! Thank you

Fancy_A Nov 19, 2018

This is a convenient location and a nice waiting room the service did not take long and the employees were very professional and friendly the coffee machine is great the place is very clean and comfortable while waiting I used to go to Findlay Honda for service but this location is much better and closer to my home and work just want to say thank you guys for your help your awesome

Michelle Lynn Ruiz Nov 19, 2018

Quick and effective

Bbbbbburrr Nov 13, 2018

I am very satisfied with the customer service rendered to me special mention to Pedro of Honda West. He is very knowledgeable and he sees to it that everything will be good to go when you leave the branch. Kuddos to this team. I recommend this Honda Service Center to all readers here. You will not go wrong.

Brax Calupe Nov 7, 2018

Very professional, very helpful and very kind.

My pilot Nov 5, 2018

First rate. My agent was very, very professional and helpful.

Robert Reynolds Nov 1, 2018

I have been a Honda customer for more years than I care to count!! I have been purchasing Hondas since 1994. When I visit Honda West, I have always been more than satisfied with the buying process, the quality of repairs, the facilities, and the ease of having their van take me home when my car needs to stay in the service department for several hours but most of all the customer service I always receive from Karla G. She is caring and has the patience to always explain things to me and makes my service appointments with ease. If I need to leave a voice message for her, she never fails to return my call promptly. I'm never disappointed with Karla and Honda West.

Janice Alpern Nov 1, 2018

I was very happy with my service, Pedro was great, took good care of me. I was in and out very quick. thank you again

Veronica Hernandez Oct 31, 2018

Like the title states, Honda West went above and beyond. Excellent experience from everyone. Would recommend them to all my co-workers and friends. Outstanding!

byron8390 Oct 30, 2018

Honda West always provides a great service, and I’d never trust to anyone else with my car!

Zeljka Bucalo Oct 27, 2018

Pedro at Honda West was incredibly friendly and helpful and went above and beyond to make my car service experience a great one! I live by the Henderson Honda but drive to Honda West because of the excellent service I have always received here! I won't take my car anywhere else and always recommend to others. Thank You!

Tonja Honda Fan Oct 26, 2018

What a phenomenal experience, thank you Pedro for all the help servicing my car!!

Patrick Graham Oct 24, 2018

Went in with a dead battery with out an appointment. I ask to have it replaced and to check wheel balance on recently installed tires from this company. 40 minutes later I was done and on my way. Very fast and efficient service done professionally.

TCRUMPLEY Oct 23, 2018

Oil and filter change plus some troubleshooting for noise. They also discovered a burnt out brake light which they replaced. There was no charge for the troubleshooting. I am very satisfied with this visit.

gho46myo Oct 20, 2018

Courteous, delivered my car on time in the work was very well done. I will go back again.

Michael Manning Oct 20, 2018

I went in to Honda West to look at their sedans, with the intention of buying, if I found the one that was right for me, and I did. I had my eyes on this certified pre-owned 2015 Accord that had everything that I had been looking for in my next car. It was good on fuel, had this Eco option that saves you even more on fuel when you drive, low mileage, sunroof, dual control ac/vents and a rear vent for the back seats, a side rear camera and even a right side camera on the side mirror when gives me extra visibility. It has so many awesome features. The sales person Sergio was cordial. He wasn’t pushy about the sale. I asked for a test drive and invited us to come back in and sit down and talk more about what I thought. I knew I wanted the car but wanted to see what they could do for me in terms of the overall cost and monthly payments that would meet my needs. And they worked with me to get me that. I walked out of Honda West feeling very good about my choice and my purchase. I appreciate the help with the financing that I got from Alex too.

ProudPapa Oct 11, 2018

Great experience with a Honda repair expert answered all my questions and even gave my car a complimentary car wash

Anthony22 Oct 11, 2018

Karla was great helping me with my car issues. I had some negative and doubts in the past but she helped me passed those things and put my trust again in honda west. Thanks to karla.

Roy Jandayan Oct 10, 2018

They are very detailed on their work and super friendly when I come in. When I go l usually see Javier he is very knowledge off my car, provides excellent customer service I feel I’m talking to a real person not a typical dealership person who tries to upsale.

Alfonso Ruiz Orci Sep 24, 2018

Excellent service and friendly staff. Didn't have to wait long to replace my tires.

Philip Maningat Sep 11, 2018

I was so impressed with the service department at Honda West. I have a 2014 Honda Accord and had been having some issues with my car. I took it in and their service was impeccable. Specifically, Service Advisor Pedro Garcia was instrumental in coordinating the repairs and services they performed on my car that day. He was incredibly knowledgeable and provided me with the best customer service I have ever experienced at a car dealership or mechanic shop period. I was so worried about certain things that were going on with my accord and Pedro Garcia was able to help me with everything. I am definitely going back there to get more services very soon. I still have somethings I need to do to get it to 100% but Pedro gave me the confidence to trust in the service department at this dealership. My respects to Pedro Garcia and the entire Service Department at Honda West in Las Vegas. Thank you so much!

Emerson Rios Sep 11, 2018

I went to honda west service center for oil change. A worker Daniel?! he is very kind and smile all the time. by the way, i purchase a vehicle from Ted

Junsik Moon Sep 10, 2018

Rodrigo in the Service Department always takes such good care of me. He always checks to make sure everything is checked & covered for any warranty items.

Jon James Sep 7, 2018

All good. The Service Advisor, Karla, always gives me good advice.

Jonah Margelefsky Sep 6, 2018

Great service I want to thank Shaun my advisor and the technician for getting me in and out quickly

Carmen Venegas Aug 30, 2018

From our sales agent, Bryan J. who assisted us to get our battery checked and changed by Rigo at Service Dept...it went very smooth. The Service dept staff Rigo helped us get our battery checked and diagnosed. The waiting was pleasant due to courteous staff offering us drink and checking us every so often and giving us update on the status of the vehicle while it's being serviced. Courteous, polite, and respectful staff.

Rose-Rene Montero Aug 27, 2018

I will always take my car to Honda west, they always done a good job for me, service representative Karla Cunther always made feel l’m VIP there!

Thisisdj Aug 24, 2018

Fast, friendly service for a great price. Love the free car wash!! Thank you!

Daniela Beckham Aug 24, 2018

I used to own a 2003 Civic and brought it here for all its services. Now I have a brand new Civic and I bring it here too. Why? Great service- it's that simple. The biggest reason ? My service rep. Karla Gunter. If it wasn't for her I'd probably be going elsewhere .

Sheri R Aug 22, 2018

Pedro was very helpful!

Vnonynous Aug 20, 2018

Everyone was very nice and very helpful, will come back again.

Steven Lam Aug 20, 2018

Everything was excellent for my oil change and tire rotation

Kathryn Sowinski Aug 20, 2018

We had a great experience. Conrad, the gentleman who sold us the vehicle, was very friendly, knowledgeable and helpful.

Julie Wylie-hoffman Aug 20, 2018

These guys ask what you want and help you pick out what you need. Antonio broke down each model I was looking at and helped me to understand the difference between them all and the advantage of buying a Honda.

Jade Giles Aug 18, 2018

I have bought 4 autos here. I can buy a car anywhere, but the customer service I receive here is the best period. This is all accomplished because of Kevin Bushy the general manager and his team.

Rodney Christensen Aug 15, 2018

As a visitor & a first time customer of this dealership, i had a wonderful experience on how they took care of business. Great customer service & outstanding personnel not to mention the good amenities they offered while waiting. Thank you very much, Honda West.

Moses Dominguez Aug 15, 2018

couldn't ask for better service. Javier took care of me . He couldn't have been more helpful and treated me like royalty. explained everything he did to my car . excellent!

Ray Fineran Aug 13, 2018

Excellent customer service rendered by Robert Beam. Very knowledgeable in cars

William Dizon Aug 12, 2018

My experience has always been exceptional when I go to Honda West. Heather was so caring, professional and answered my questions.

dovaldez Aug 9, 2018

I made an appointment to get the oil changed and tires rotated. When I got there they were busy but it did not take that long. Heather came and checked me in. She was very pleasant and helpful. Whenever I have needed to have maintenance or anything else done on my car the people at Honda West have ALWAYS been courteous, professional and answered my questions. I would never go anywhere else. Thank you!

doreen154 Aug 8, 2018

Honda West did a fine job very quickly when I had my car serviced on August 6th, 2018. The service people were very friendly and helpful. The facility was very clean and it was a pleasure to get my car properly taken care of.

Patty . Banos Aug 8, 2018

After my car was done, it took another 20 min. for them to tell me my car was ready.

James Moore Aug 8, 2018

Shaun at services center has anexcellent attitude very professional. This was the second time he helped me.

Annabelle Canilao Aug 8, 2018

We had a great experience purchasing a 2019 Honda Odyssey from Greg, Alex, and Ted at Honda West. We also traded in our old car to reduce the sales tax on the new van. Greg and Alex made the process super easy. Although we were there for a couple hours, our kids happily played in the playroom the whole time. After finishing the paperwork, Ted gave us an orientation of all the vehicle's features. He was very patient as I asked lots of questions. I left a CD in the car we traded in and Ted arranged to have the CD mailed to our house. We've also had service done at this dealership on a different car and our experience has always been positive.

Karlee Phelps Aug 2, 2018

Honda West just keeps amazing me couldn’t be happier

Crystal Maddox Aug 1, 2018

Service so fast and easy service was so awesome ��

Antonio Cua Jul 31, 2018

I brought in my Honda Fit the next day after my car showed a 15% oil life and a wrench icon. It wasn't long before a service adviser approached me. I forgot his name, but was nice and kept his promise of how long it would take to complete the work and the estimated cost. I had several things to do that day and nothing had to be set back because my car had to go in the shop!

Kelly Meyers Jul 30, 2018

Jilmar Esperanza was a really knowledgeable and friendly salesman. He was able to work with me regarding trading in my prior car and getting me into a new civic hatch. The finance guy was friendly too. Congrats on the kid!

Stephen Clear Jul 24, 2018

I'm very pleased with Honda West. My service advisor, Karla Gunther, is the best!! She has assisted me with my car for years!

Frances Meyer Jul 23, 2018

Overall great experience. Only one issue the mechanic forgot to reset the dashboard setting for my oil change which I did myself

Donald Vo Jul 23, 2018

The level of customer service was second to none. Really friendly and helpful.

Dale Geyer Jul 23, 2018

Karla Gunther assessed the service needs of my 2015 Accord quickly and explained them to me thoroughly. I waited while the work was completed.

Janice Bergantino Jul 17, 2018

I was pleased with the overall experience, but what really won me over was our service rep Marsha Wood. Super friendly and helpful. She even helped save us money by finding coupons for us online. We had a lot done but surprisingly done fast and affordably.

Jeff Filozof Jul 12, 2018

I had an oil change. Everything was handled quickly and efficiently.

Garry Selby Jul 11, 2018

Honda West was quick and efficient. My service representative, Heather, was knowledgeable, friendly and went above and beyond to make sure my car was serviced properly.

Nancy L. Jul 9, 2018

Personable friendly knowledgeable service and responsiveness to needs. Feeling of confidence when discussing issues; feel that dealer really wants the best for you; that they care at all levels.

Rick G Jul 8, 2018

From the moment I walked through the door I was welcomed in by Joshua C. I could tell by his smile and vibrant personality that his goal was to be of any help possible. I was looking for a car that could help me get to school and work. He was able to walk me through step by step and narrowed down my options per model. He gave very clear details about each one and how they correlated with what I was looking for. After I made my decision, he carefully compared my budget with what he could do for me as a customer. He offered amazing service and was definitely genuine about it! No doubt the best experience I’ve had at a dealership and will refer all my friends and family to this great guy! :) Overall A++

ureyyyy Jul 7, 2018

I was greeted professionally. Unfortunately my VIN did not show up on the tablet right away. (I've already had 2-3 service visits at this store). Marsha took care of the situation and re-registered me. The oil change was quick. I was able to look into extending my warranty. It would be helpful if Finance had access to Honda owners, or the computers between service and other dept were available. I had to walk a piece of paper from one side of the store to the other. I don't think the car was washed. I didn't ask, and it wasn't offered. All in all, I was happy. I will go back to Honda for my oil changes, because other Oil change shops wanted to overcharge me for this basic maintenance (89$ vs Honda's 42$)

Virginia Stamanis Jul 6, 2018

I was waiting for my car to be service, time past fast with good WiFi and confortable room !

Ruben Lopez Jul 6, 2018

Don, in the Service Dept. was very helpful during drop-off; he even asked the Honda bus driver to wait for me, while he checked my car in. He was extremely professional and explained everything that was done, upon pick-up!

Cristina Toney Jul 6, 2018

Service is fast & efficient. Shaun is by far the best Service Advisor. I am impressed.

Honda West Jul 5, 2018

Fue muy agradable el servicio la ayuda y la información brindada la cual m llevo a tomar la decisión de comprar el carro gracias a Roberto y Yosbel por toda su ayuda estoy muy happy con mi nuevo carro y muy pronto volveré por otro

Yunior Viera Fernandez Jul 3, 2018

They took my car in right away even though they were close to closing and they fixed everything in my car without having to make another appointment for another issue i had. Such an Impeccable service!

Stephanie Bibo Jul 3, 2018

We would like to say thank you to Andrew Staye for helping us out buy our 2018 Honda CR-V. We came in just wanting to see where we stand and next thing you know we ended up with a new car. Thank you Andrew for everything you did that day we really appreciate the help.

Donnie Santos Jul 2, 2018

please vacuum car out after it’s been in for services and repair.

Britni Schwab Jul 2, 2018

Very good service, very good customer service and was very amazing. It fixed my car. Service advisor was Javier Muccigrosso very good person

Wadah Turkmani Jun 29, 2018

Technician will explain akl the things that neec to be done to your serviced car maje sure set an appointment to have a fast and convenient service great job guys

Conrado Villegas Jun 29, 2018

Very Awesome Service and awesome Customer Service from Don from start to finishing of servicing my vehicle Thankyou again Don!��

Daniel Jun 25, 2018

Tina Wicker and her crew did an amazing job taking care of my vehicle. Excellent customer service!

Bryan Cortina Jun 22, 2018

I really like when I take my car into Honda. The people I have known for 14 years with them are just the kindest and most fun people I have known. From Karla my car rep to Greg Lawson my car salesman they show me and talk to me about everything I need to do to keep and maintain my car, and they car about me as a person. I highly recommend Honda West, they really make you feel so good.

Judy Dixon Jun 20, 2018

Very helpful with the entire process very knowledgeable about their cars overall great customer service

Jemer Degorio Jun 19, 2018

Jilmar was the best, from the time I built my Honda R to when I picked it up.

Charles Gellner Jun 19, 2018

I brought my Honda Accord EXL into Honda West on Sat. June 9th for an oil change. I was able to get an afternoon appointment on a Saturday, which is perfect for my casino schedule. My service adviser Rodrigo was friendly & helpful. The oil change was completed & my car was washed in about 30 minutes. This consistently excellent level of customer service, is why i always drive across town to Honda West, instead of going to the Honda dealership that is 5 minutes from my home.

Michael Overend Jun 14, 2018

When you can call the day before and get your choice of service appointments the very next day; you are told it will be an hour, and it's done in 40 minutes; you are prepared to pay more, and you pay less; when the service rep is so personable, you feel like they are a friend- I'd say that's a good business! Honda West for life!!!

Dana Martin Jun 14, 2018

Excellent customer service from Andrew and Mike. Andrew the sale person and Mike the finance manager were both very knowledgeable with respect in selling me a civic. Both listened to my queries and gave me the right answers. No pressure whatsoever. Andrew and Mike were very professional. I would recommend this dealership to my friends if and when they need to purchase a vehicle. Thank you

William Dizon Jun 9, 2018

The staff is very friendly and care about your car, they explained each issue that your car have and what they can do to fix it.

Khou Herr Jun 8, 2018

Went in on a late Saturday afternoon because a shield was as hanging. They got that taken care of and let me know if other maintenance that my car needed. Explained everything in detail. Was done and out in 30 minutes

Santi Medisetty Jun 5, 2018

Jesus was fabulous! He made the whole process simple and I appreciate that. Thank you for everything!

Jill Little Jun 5, 2018

Everything went good. And don was really great. He also got me discounts.

Yogesh Sachan Jun 4, 2018

My visit was good,I was informed of the work I need done on my car

Judith Wright May 31, 2018

Employees are great they will help you with satisfaction on the cars that you really want.

Teresita Castillo May 30, 2018

came in for a message light on dashboard was fixed

Irwin Silver May 29, 2018

I have been dealing with this dealer since I purchased a car in 2007 and I love this place. I have been going to Karla Gunther for all of my service and she is so good that I do not care to go to anyone else! Karla suggested that I go to Jonathan Warner to sell me our new car and I was extremely satisfied with the way it was handled!

Richard Murbach May 25, 2018

WONDERFUL EXPERIENCE OVERALL WITH EXCEPTIONAL ASSISTANCE BY EVAN

AIRCRAFT MARKETING, LTD May 21, 2018

Jarek was great to deal with. He stayed in touch with me for a month prior to trading in my lease. While I was deciding to buy my car or lease up to the new latest model. It was a very pleasant experience.

Nicole Laidler May 17, 2018

Loved buying and servicing my car from here. Great experience

Johnna Everman May 16, 2018

Great service friendly and explains everything if I don’t understand.

Roger Nimchareon May 14, 2018

Easy, relax, comfortable while waiting for your car in service Excellent

Maria Deguzman May 14, 2018

Thanks - the new space for customers is nice. Many options for sitting quietly or watching TV. Service agent was efficient, thorough and friendly.

Gayle Siegler May 12, 2018

Used Honda west service department for two years and I like it. Everything is made easy for you. I make make the appointment online, it is pretty quick service for under an hour if you are waiting, if you are not, they will take you home. The waiting room has free coffee and water. I like Mrs. Karla Gunther in the service department, very knowledgeable.

Liz Azcona May 10, 2018

Always come here for my oil change, karla is great, she knows what shes doing

David Reisch May 9, 2018

This is the second used vehicle that I have purchased from Honda West. From the first time I spoke with an online representative to the final signing of the documents I was treated with courtesy, and respect. All of my questions were answered, and my salesman was very knowledgeable regarding the vehicle I purchased. I went in with a loan pre-approval, but the finance manager assisted me with finding an even lower rate through my credit union. They are truly superstars in their field and treat every customer as if they are the most important person in the showroom.

Jenn P May 6, 2018

My oil change was in and out. With complimentary car wash.

Henok Anbesa Apr 27, 2018

My experience at Honda West and sales associate Jonathan Warner were very smooth and efficient. This is the second car I have leased from Jonathan and as long as he stays at this dealership, I will always come back to him. He answered all my questions I had in a 4-6 week period with ease and professionalism.

Denise Whipple Apr 27, 2018

Bought a hard to find 2018 Honda Civic Si. They didn't have the car or the color that I wanted and weren't expecting one anytime soon. They searched and found the exact car that I wanted. They had the best pricing of any Honda dealership in the Inter-mountain West. I drove from Northern Utah to purchase this vehicle. I would go back to Honda West again!

Rob Apr 24, 2018

This place is nice and clean. Service is really on point.

Marwynn Rivamonte Apr 22, 2018

Very pleasant, Karla Gunther always go out of her way to help me.

Dah-jan Shura Apr 22, 2018

Carla Gunther is the best customer svc agent there besides my sales person Jilmar

Marita Arellano Apr 20, 2018

Karla I’m service has been wonderful to me and she is great at answering all my questions

Lisa Himelstein Apr 20, 2018

Quick service for a warranty repair. Always a nice experience

Michael Battle Apr 16, 2018

Everyone who works there are very nice and friendly! I love to go there

Mai Vu Apr 11, 2018

Staff is friendly and efficient and the facility is nice

Thomas Hardin Apr 10, 2018

Joshua Madrid is awesome! He has been so helpful with everything my Honda Pilot needs! He’s the best!

Valued Customer Apr 9, 2018

N/a ................................... .. ....................................

Saroj Singh Apr 9, 2018

Bought my first car with the help of Jilmar Esperanza at Honda West and loved the whole experience. He, and everyone else there, was super friendly , made everything simple and quick, and went above and beyond to make it a great experience

Calista Barber-holness Apr 8, 2018

I had an appointment for change oil and I was in and out less than an hour. The service technician explained to me everything they did. I was very happy with their service.

Maria Padilla Apr 7, 2018

Antonio helped me with my 2018 Honda Civic lease. He was very personable, and not pushy at all which is my fear in car dealerships. He found the car and budget right for me.

smancias Apr 4, 2018

Antonio at Honda West helped me with my 2018 Honda Civic Lease. He was not pushy at all, which is my biggest fear in car dealerships. Together, we found the right car and budget for me. I will absolutely refer my friends, family and acquaintances to Antonio at Honda West Las Vegas.

Sylvia Mancias Apr 4, 2018

Rick was awesome, great customer service! He was very professional and informative, had my car ready in less time than expected!

Kristin Cheatle Apr 4, 2018

Love my CRV!!! Made an appointment, brought my CRV in for its first maintenance check. was welcomed by my personnel advisor who was very nice and my car was checked, got an oil change and a bath in a short amount of time. All was great!!!

David Lloyd Apr 4, 2018

Love Honda west ! Carla is my service person and is awesome ! Will only come here . She returns my calls ASAP and gives me personal , warm , friendly attention when servicing my car.

Dana Webber Apr 4, 2018

We appreciate the quality of service at this dealership.

Noelani Tonaltzin Apr 3, 2018

Short wait time. Kenny is very helpful. The facility is clean and all the employees are very friendly.

Frances Chen Apr 3, 2018

always Excellent service, very attentive and friendly.

Victoria Carlson Mar 30, 2018

Shiba Wang sold me my 2017 Honda Pilot. He was thoughtful, patient, courtious, and kind. I recommend Anyone looking for a great deal with superb service to go to Honda West in Las Vegas.

Ronald Nelson Mar 30, 2018

I had a great new car buying experience at Honda West of Las Vegas. I would highly recommend this dealership.

Garland Cunningham Mar 28, 2018

I love taking my car to Honda West. My service advisor, Daniel, was pleasant and thorough. Recommendations were not pushed, just objectively given. There waiting area is great too. Good coffee and magazines, even my 11- year-old likes hanging out there.

Chelsea Nork Mar 28, 2018

I came into this dealership with no intentions of buying a car from Honda because prior to coming here i saw a car i liked & wanted at the Dodge dealership but came here anyways just so i can tell myself i tried looking at other places too but the Dodge charger was the car I really wanted. When we first arrived Jerek jarczok walked up to us & basically showed us around & at the end of it i was very impressed by the Honda Accord sport. Then ever since i got this car, Jerek. J has been nothing but amazing with communicating with me about my concerns & questions. He is easy to get ahold of & talk to, that makes the customer feel good about their purchase. He did an amazing job, & i would definitely recommend him at this dealership.

Iman Roshan Mar 26, 2018

We ended up buying a CR-V from Conrad and he was great. Very personable, no pressure, and knowledgeable about the cars and the process. We even recommended him to our parents who are looking for a new car.

Carren Knehr Mar 23, 2018

Appointment was easy to make. Staff are very helpful and friendly.

Mary Weiss Mar 22, 2018

Everyone was very helpful and I appreciated all the support and dedication with purchasing my car. It was nice knowing I was in good hands. thank you Honda West for everything.

Suddenly Crosby Mar 15, 2018

I love going to Honda West. I will continue to purchase my vehicles there

Laura Arteaga Mar 15, 2018

I have bought 3 cars to this MY GUY Jilmar . Very professional, very warm/nice personality and best price for the value. Please come visit and Highly recommend --> Jilmar ¿ at HondaWest at Sahara near buffalo.

Jan Michael Santos Mar 14, 2018

I will never go anywhere except Honda West for my cars. From Greg Larsen in the sales department to Mike Rodriguez in finance, there isn't a team of people ANYWHERE that can make the process of purchasing or leasing a car more pleasant and enjoyable.

Maria Licata Mar 13, 2018

My experience at Honda West was a good one. Salesperson helped me to zero in on what I wanted & then proceeded to point out all the features. He took time to explain & answer all my questions.

Jean Sistek Mar 12, 2018

I brought my 2013 Honda Accord EXL to Honda West for service on Feb.24th. I was once again amazed by the superior level of customer service provided by Service Advisor Rodrigo & Assistant Manager Evan. They worked around my schedule & got me in on a Saturday afternoon. My car was fixed sooner than anticipated & for a lower price than i expected. I work casino hours, so i sincerely appreciate that they always work around my schedule & this is why i will continue to drive all the way across town (even though i have a Honda dealership about 5 minutes from my home).

Michael Overend Mar 10, 2018

Sergio Aldana provided excellent customer service. He was very knowledgable and helpful. We appreciated his willingness to help out. We will recommend friends and family to him. We give him a 10!

Ana Banakas Mar 10, 2018

Brought my Honda Accord in as it was not driving like it used to. Turned out my front two shocks were getting old. I had them replaced with genuine honda ones and now I feel like it's back to the way it dove on day one. Thanks honda west .

Armen Oganisyan Mar 8, 2018

The service I received from the representative who greeted me was excellent as all other prior times. He's professionalism and non willing to force additional repairs not needed at the time is comforting.

Sumon Lopez Mar 4, 2018

my recent visit with auto nation toyota was great . Ivan Mandapat service rep was really very helpful and answered all my questions regarding my rav 4 maintenance needs. i would definitely tell my friends about Ivan excellent service.

Godofredo Lee Mar 2, 2018

Last weekend, I brought my Honda Odyssey to Honda West to get it's 70,000 miles maintenance service and the customer service was absolutely exceptional. Karla Gunther was our Service Advisor on that day and she made sure that my car was in perfect running condition before we left. She was both knowledgeable and friendly and I would highly recommend her to anyone who brings their vehicle to Honda West.

Carina Tarabella Mar 2, 2018

Very accommodating and work done same day, I definitely would come back again ¿

Elpidio Coloma Feb 26, 2018

fast customer service even i dont have an appointment

Ian Tutop Feb 21, 2018

Great customer service. Clean lounge, provided different flavors of coffee, snack machine, TV, bottled water etc. was very comfortable and relaxing while for the car to be repaired.

Geraldine Morodomi Feb 15, 2018

smooth and quick good explanation didn't feel pressured at all overall enjoyable experience

Bud Hum Feb 15, 2018

TIMELY, THOROUGH, COMPREHENSIVE ACCURATE EVALUATIONS AND RECOMMENDATIONS

Fred Hampton Feb 14, 2018

Wonderful staff. Salesman, Sam Song, dialed in - no pressure and ability to answer all my questions. Also, I got a great deal.

Terrence Collins Feb 13, 2018

Swift and thorough service. Friendly and knowledgeable staff especially my service rep Shaun Galicinao.

Vanessa Coleman Feb 8, 2018

2nd car I bought with Honda West & Jarek has helped me through the process both times!! He made it easy, quick & was so helpful. Would highly recommend buying a car from him & Honda West.

Loraine Wilson Feb 6, 2018

Good car good company I?m happy with my Honda pailot

Viktor Zchut Feb 4, 2018

Davood was helpful and guided us to find the car we were looking for. I personally thank him for all the help.

Manasvi Dikshit Feb 1, 2018

Our experience with Honda West and sales agent Bryan Jimenez was superb! We bought 3 cars in 4 months time...due to Bryan's expertise. His patience, time, knowledge, and caring attitude towards us as a customer helps us bought the cars we needed for the right price, right color, design, interior, we wanted. It was a very pleasant experience; even the other staff are very friendly.

Roseminda Montero Jan 28, 2018

Jonathan was very helpful and friendly, I felt very comfortable to lease another Honda, Jonathan made my experience easy and enjoyable! Everyone at honda west LV were friendly and knowledgeable!

Tatevik Petrosjan Jan 25, 2018

Respectful, informative, thorough, supportive of concerns, helpful in every aspect of the sale. Very pleased.

Donald Crays Jan 25, 2018

Purchased a new vehicle. Jmar was fast and helpful.

German Caraballo Jan 24, 2018

Everyone here is wonderful! Took great care of me.

Araceli Flores Jan 22, 2018

Although it took 3 hours to come to a deal I was treated very well and came away with the deal I was looking for.

Jph6205233 Jan 20, 2018

Did not think that when I arrived with no appointment and looking at the long line of cars waiting, ahead of me, to be serviced ; that I will drive out in less than one hour with only an oil change and a car wash.

kamalnader Dec 28, 2017

We did out research ahead of time and did the financial negotiations online. When we were satisfied with the price , we went to Honda West for a very pleasant experience. Antonio helped us out and Mr. Cheng was the person from finance who also worked well with us. Honda West secured a car from another dealership and we drove after we completed the paperwork. The Honda has a very smooth ride!

popeyemar Nov 29, 2017

Great service by a great team! I drive across town to have my Honda serviced there.

reviewedby Nov 17, 2017

The sales man Dave was very nice to work with. He gave us a great price that we could work with. would highly recommend this dealership to anyone.

meoff1946 Nov 16, 2017

Javier My Service Advisor Just Made My Day! Honest and Cares for Everyone! He made me feel so special and really made it quick and really detailed oriented, oil change and little things all done! Thank You Javier and Honda West!

judyinvegas Nov 4, 2017

My experience was a perfect day. Jon was awesome! We were in and out with our new car in just over an hour. I have recommended him to everyone I know!

hazelrush Oct 19, 2017

The service at Honda west was outstanding Kenny took care of me very professional.

Noah1961 Aug 25, 2017

OUTSTANDING, since this was my first visit to Honda West I was completely satisfied with the professional courtesies extended to me.

Paanoon Aug 11, 2017

Fast, friendly and excellent customer service :)

Carlajane Aug 9, 2017

From the sales person to the window tinting and sales paper work . My experience to buy the Honda was not stressful . All the personnel I came in contact were very helpful , knowledgeable and put me at ease. Carlos and Vaness were exceptional.

auntyem Jun 14, 2017

Work was done quickly and as promised.

stvegas May 19, 2017

From the moment I first stepped foot into the showroom, through the present (including my recent maintenance servicing of my 2016 Honda Fit), I have been exceptionally pleased and satisfied with my vehicle and the sales and service behind it. Everyone from the sales rep, to the finance rep, to the servicing technicians has gone above and beyond any and all expectations in providing a superior vehicle and ownership experience, as well as helping me to maintain my vehicle to the superior standards of Honda! It's so great to know that Honda's (& Honda West's) commercials and reputation are more than just words - there is a great deal of well-earned & hard-earned substance backing up their reputation! Before I purchased my Fit, I had always wanted a Honda, for a reason. Now, though I know my Honda Fit will last for a long, long time (especially with the superior service and support behind it), I cannot imagine I will ever own any other vehicle other than a Honda (which I recommend to everyone I can)!! Thank you beyond words to Honda West !!!

JudyShively May 15, 2017

Went in for s service that my car needed An A1 service. Which is tire rotation and oil filter change. I wa IN and OUT before the hour and the guy who helped (Javi) was cool And helpful and hooked me up

Luis2017 Apr 23, 2017

I was amaze by the service provided to me. The customer agent was good with a very good customer service attitude.

lolynorc Mar 13, 2017

I hate going to the dealer, I always feel they try to give me what they want and try to lock me in to that. But this place was different, they ask me what I wanted and did they best to get me what I want. My experience was less stressful. They took care of me. I left what I wanted I'm very happy. They was very professional.

Latrecew Feb 28, 2017

It was a very pleasant experience purchasing this car there was no pressure what so ever, very curtious and professional staff.

Hotcars4me Jan 6, 2017

always a great way to have car serviced, friendly people fast courteous staff, clean comfortable lounge.

Miguel712 Jan 3, 2017

The service for my car was fast & efficient. The service advisor was really helpful & told me about future services that I need for my car.

Illexis Dec 27, 2016

Bryan Jimenez is the go to person if you want to purchase a car he really help us out in any way detail to detail thank you Bryan

olanpogi Dec 26, 2016

We are so happy with the service department of Honda West. They always take care great care of our car and we trust them which is hard to find. Jarrett is our service consultant and he is amazing. Thank you Honda West!

SusanandSyd James Dec 23, 2016

Very satisfied with the service and car was ready earlier then I expected which was a plus

afraidkitty Dec 22, 2016

Center display screens in my 2014 Accord Touring inoperative. Javier, the service writer, was attentive in keeping me updated on repair status and estimated completion date. WARRANTY WORK

DeltaAir46 Dec 21, 2016

A bad experience at another Las Vegas Honda dealer brought me to Honda West; along with a recommendation from a good friend. Service was quick and professional. The sitting area was large and clean. I was treated with respect and the experience this time was thankfully positive.

keber78 Dec 20, 2016

The Advisor, Javier M, was very professional through the entire transaction. I had come in for an oil change and after he did an initial check of my vehicle, he began to make suggestions and I ended up agreeing to have the 30K maintenance service at that time. I appreciated that Javier tried to save me some money, but at the end of the day the 30k service made sense to me at that time.

cmcrm1620 Dec 20, 2016

I came in here a week ago for a B1 service. Colby, one of the agents advised me that not only did I need that service, I also needed a couple things done as well. I really appreciated how he dealt with the whole transaction in a very professional way.

VangePapa Dec 20, 2016

Our experience at Honda West went very smooth and easy. Kyle's professionalism made us feel confortable and confident in choosing Honda as our first brand new vehicle purchase, also to mention the rest of the staff that took care of us along the way in the add ons to our van, down to the finance department. Thank you Kyle and the rest of the Honda West Team Las Vegas.

Asakura2 Dec 20, 2016

I went in to have a recall handled, and everything was handled perfectly.

velozamy Dec 19, 2016

Every visit to Honda West has been a good one. Excellent customer service and they are very fair and informative. Also, appreciate the accurate timeframe. Highly recommend!

Libralindz Dec 19, 2016

Javier did a good job, good customer service. Explained everything to us and made us feel imps. Thank you!

Lolynorc Dec 18, 2016

I pulled up wondering what stall to pull into. I saw the NO APPOINTMENTS big and clear and decided that was appropriate since I didnt make an appointment. There were about four cars ahead of me and I started to think maybe I should have made an appointment. To my surprise, it went quick. I probably waited about 13 minutes until spoke to me. It was a friendly older guy asked me what I was there. Finally, about twenty minutes later Shaun came and took my information. He told me it would be about an hour and a half. Shaun came about almost an hour after I had went inside and said we were all done. He was very nice and thorough. I am definitely coming back to get my car serviced here. Thanks Honda West!

AnikaLabree Dec 18, 2016

I showed up for an oil change without an appointment and they got me in and out in less than an hour. The staff was friendly and the waiting room comfortable.

meghanboni Dec 17, 2016

Love these guys and gals . Great service department and thank you for the coupons it really helps

Mcfly777 Dec 16, 2016

Service was complete on time, I didn't have to wait long without set up appointment.

Julie8859 Dec 16, 2016

I had a pleasure to meet the salesman Jilmar and it was very enjoyable. I did not enjoy talking to the Financial Manager and felt like he did not even want me to be there. But since the salesman did make it up for it, I would have give it a six star if I can.

pboholst Dec 15, 2016

Karla is great, takes care of me each time. Used to see Carol but she offended me greatly and VERY glad I changed service advisors. I give them a lot of business with y 3 cars. I am am there multiple times each month.

fsu1chris Dec 15, 2016

Absolutely phenomenal service. Kenny was a great help to us and he made sure everything went smoothly. We will definitely be back in the future for either car purchases or services.

Darky3212 Dec 15, 2016

I called my service writer on Monday and she was able to make an appointment for me on Tuesday. I was the first car in on Tuesday and Karla Gunther, my service writer, had gone through my records and was able to explain everything that was to be done and within minutes I was fully informed and the car was sent off to the shop to have all of the work. I was offered a ride home and by 11:30am Karla called that my car was ready which was fantastic with all of the work that had to be done. I came in to pick up the car and it was bright and shinny and ready to take me home. Once again I have to thank Karla Gunther for her being ready when I came and expediting the major service that was provided!

rmurbach32 Dec 14, 2016

I had a hose that was leaking coolant onto the engine, and because I was under warranty, the problem was fixed at no charge. I had only had the car for 2 weeks. Javier was my contact person at the Honda repair shop and was extremely pleasant and professional. I had a 9 am appointment and the parts were not available. So I had to return at about 2:30 and the repair was done at that time.

lisaT51 Dec 14, 2016

Excellent customer service. Knowledgeable & Efficient team.

julianeste25 Dec 14, 2016

Connor was awesome. He showed us many different vehicles and explained all the options we wanted and needed in detail. My favorite part was the feeling I got at Honda West. Connor and everyone else on staff never pressured us or string arm us, it was a nice environment to buy a car in. We couldn't finish the deal night one because we had dinner plans so Connor agreed to come in on his day off the next day to close the deal, that really impressed us.

Jthreatt21 Dec 14, 2016

When in for an oil change and that's what I came out with. There wasn't any upwelling or trying to get the extra buck. I appreciate the honesty and I would come back again.

Joeystyles Dec 14, 2016

Karla was most helpful, as always. She knew exactly what was needed and got it taken care of.

smokeflame Dec 13, 2016

The Honda service department was very friendly and helpful

Vazquez81 Dec 12, 2016

I came in with an unexpected flat tire. I love dealing with Colby. In my opinion he is the best. He handled everything with professionalism, knowledge & kindness.

dianerogers Dec 11, 2016

I made an appointment using one of the many coupons sent to me by Honda for an oil change. After waiting a few minutes to be checked in, Sean was very professional and took care of me. He said the wait would only be an hour to an hour and a half, which to my surprise was true! This was a very painless and prompt appointment, handled very well by a proffessional team. Thank you.

Valbrecht Dec 1, 2016

I recently had my Honda Civic serviced at this dealership and the service was top-notch, again! Karla is a great Service Writer and my appointment went without a hitch.

cdub702 Nov 30, 2016

Welcoming and friendly very helpful

Joshmykel Nov 25, 2016

I am writing to thank Adam for his hard working service towards me! I came in Nov 11 with coupons, he said he could offer a better deal and he did! Thank you, I needed it! Adam also took time to explain all the mechanic did to my car and so I hope to see you next time I have to bring in my beloved Honda Fit!

besthonda Nov 15, 2016

Great no haggle price on a new car. We were given more than expected for our trade in.

Jbalcomb56 Nov 10, 2016

Service department is always very friendly and through in the performance. Service manager was excellent and explained service results.

Smooth177 Sep 30, 2016

Service advisor Shaun made sure all the concerns I addressed were checked/in good condition, very happy with the service.

Coffeelover82 Sep 26, 2016

Nice all the way thru the sake, very funny,.. Never thought low of us!! Very awesome!! I see why he deserves sales man of the year

novaprime68 Sep 24, 2016

I pulled up without an appointment and was greeted by Javier. He had a great attitude and was very helpful. He told me the type of service I needed and how long it would take. He was honest and I felt that he had my best interest as a priority. The service was done efficiently and under the time frame he told me. The checkout was smooth and I got a good price for the services I needed. I will continue to go back to this dealer for all my car needs and I will be calling Javier everytime. There should be more service people like Javier with a great attitude. Thanks Javier!! You rock!!

Localboy59 Sep 21, 2016

I really love coming to Honda West cuz they always take care of my car. Great service Edmunds thanks. :)

Dseitter Sep 9, 2016

Got in and out quickly for an oil change. Very friendly and accommodating staff!

Bob7373 Aug 29, 2016

My family and I came into Honda West in need of a dependable family vehicle as quickly as possible. Jesus Macias made our experience not only speedy, but completely enjoyable. We were in & out within hours, found the perfect vehicle within our means & felt right at home. The facilities were clean, refreshments were available and the kid area was great for our little ones. I would definitely recommend seeking out Jesus's assistance when searching for your next vehicle.

cmjharp Aug 22, 2016

While out one afternoon my oil light came on, and so since I was in the area I decided to stop at the Honda dealer to have the oil changed. Upon inspection of my car it was recommended I do a flush of the power steering system and a cleaning of the throttle body. Since the car is 8 years old and I've never done these two things I decided to do them. Once done I was advised the battery was about dead (which I figured) and they recommended a flush of the brake fluid line. Again, since I haven't had to do much in eight years besides routine oil changes I decided to have it done. While it cost me much more than the service I originally went to the dealer for, the car was overdue for these things. The service advisor was professional and not pushy. The car is running very smoothly and I can tell that it now has some "get up and go" that I haven't felt with it for some time.

Troopie313 Aug 11, 2016

Went for service on my Accord this week, Karla was so courteous and helpful, I'll definitely return and suggest to my friends and family as well.

dr10279 Aug 5, 2016

Service rep is nice and very helpful. Thank you Karla.

tenaldoza Aug 4, 2016

Craig was very helpful and informative with my decision to lease a new Honda. I never felt pressured, and was always confident in what part of the process I was in. I would recommend Honda vehicles to everyone, and would also point them in the direction of Honda West!

Iain702 Jul 20, 2016

They were good to deal with, not pushy about getting a deal done, allowing me to look at vehicles and ask questions. The sales rep would ask questions on what I wanted and then he did work at trying to meet that. Definitely a better experience at this dealer!

OllieUofO Jul 14, 2016

The service rep that assisted me was terrific, very friendly, helpful and just an all around great woman.

Blackberry38 Jul 13, 2016

Overall pleased with the great service performed on my vehicle. Invidividual in charge of my appointment was super nice and attentive from start to end.

15honda503 Jul 13, 2016

Carol, who helped me was very professional. Had two cars brought in for maintenance same time, Odyssey and CRV. She was very helpful and very nice. Honda west has always been my dealership. This is where I go get my cars and have them maintained. Great service from Carol.

Hondafvorite Jul 12, 2016

Performed all work in a courteous and professional manner.

NevadaMike36 Jul 4, 2016

It was a great, easy process to get the new car I wanted

yolis02 Jun 21, 2016

Carol G. took my 2013 Honda Odyssey for an oil change and tire rotation and promised to have the work completed within 1 hour. All the labor was conducted to the highest of standards by James and turned out of the shop within that 1 hour promise.

JerryC48 Jun 20, 2016

The service attendant was very helpful and very professional

MDStennis Jun 17, 2016

After 3 visits. They found the problem and fixed the car. I will not go any place to have my car serviced. The personnel are very friendly and helpful.

Ocean16 Jun 5, 2016

Josh is a guy that have one word very very nice guys, as a person he have a one word. And same as the finance guy jimmy

Jhecel0208 Jun 3, 2016

Services performed were done vwry quick. My service advisor Leoni Jumawan although new was very knowledgeable and courteous.

Nydiacruz Jun 1, 2016

Very pleased. Coupon honored, car completed on time. Staff enjoyable to work with during service.

TouringGO May 30, 2016

Antonio Jackson did above and beyond to help me get into a new 2016 Honda Civic in such a beautiful plum color. I am grateful and appreciate if his service and Honda West. Thank you.

Hapyhondagrl May 27, 2016

Thank you to Antonio for getting me out of a huge bind. His patience and prompt service was greatly appreciated in my time of need. He recognized my situation and came to the rescue. I also appreciated his respect to a veteran and family.

warriors132 May 25, 2016

The service team is top quality. Carol has been my mothers' service advisor for many years and I am now happy to have her care for our Pilot.

Bassplayer39 May 24, 2016

First time taking my car and getting maintanence (oil change). The service host Karla I believe was her name was koo straight up and friendly she took care of me

Flores08 May 17, 2016

Cruiz did exelant job bin very helpful he find the car we looking for i will recomend sahara honda to my frends

honda201666 May 16, 2016

Jon Warner and Daniel (Internet sales), are absolutely stellar sales employees. They both assisted us in ordering the car our dreams--Red V6 Honda Accord Touring! This makes our third Honda that we've purchased from Honda West. We will most certainly purchase another Honda from this dealership and most certainly Jon & Daniel.

Jackson84 May 15, 2016

Very pleasant, informative and helpful. The facility is great. Wide selection.

Ereyeshonda May 11, 2016

Great service. Our service advisor, Karla, always takes good care of us. She keeps us updated on the progress of our maintenance/repairs and returns phone calls promptly.

Solanofam May 9, 2016

I was given a exceptional service.My service advisor carol did a great job helping me through out the process and the important things that need to be done on my honda fit 2013.

rmariano14 May 7, 2016

Very professional ...fast service ....will come again

Feven03 May 5, 2016

Nice to have the work done with no hassle's! Nice area to wait with cold water.

kimscar36 May 4, 2016

Love my new 2016 Honda Civic! Special thanks to Tim and Jhon for all of their help in making this happen. They have the friendliest staff and offer great customer service!

thomasd32 May 3, 2016

they have great service and fast. Staff are friendly and honest

jllanes37 May 3, 2016

Colby was extremely helpful. Brought up the recall reminder and let me know the parts should be available in a couple weeks. In addition, reminded me of the 30,000 mile service, and replaced the battery under warranty as it would not start. I went in for an oil change and left with so much more. BEST SERVICE EVER!

rikster50 May 2, 2016

I choose to keep coming back to Honda West because I am treated like a somebody there, and not just a walking wallet like at most other service garages. I always try to go straight for Colby, as I've received nothing but polite, sincere, and never pushy car advice from him every time - Lord knows I need it!

TanaFlick Apr 30, 2016

I'm so so happy how they took care of me. 5 stars to who car washed my car, very excellent job.

Evelyng02 Apr 29, 2016

I have been a Honda West customer for many years. They have great customer service, very professional and knowledgeable.

suegust Apr 27, 2016

Great group of people. Friendly staff and helpful finance people. No hassle or pressure tactics to purchase a car.

Hurricane17 Apr 26, 2016

They are really kind!! Even It was my first time to buy a car at a dealer shop, I could get a reasonable price . Thank you

YSC3333 Apr 22, 2016

I brought my vehicle in for repairs and didn't have an appointment they took me in right away and were so friendly and gracious

hondaowner71 Apr 21, 2016

Airbag recall All promised was delivered Very professional Would return for any service needed

Lvwayno1 Apr 20, 2016

Let me tell you that I was more happy to purshase a minivan, I really like the way Davod Ghasemi help us with honesty and great customer service and Friendly way to get it done.... I am a happy customer I will be Back tomorrow buy another car for may wife This year. Thanks gusy!!!

bestcar18 Apr 10, 2016

Honda West took care of my 2016 Accord. They are friendly and they always kept in touch with me about everything. Thank you Honda West youre the best!

Sheeonit Apr 6, 2016

Worked with Honda to get the IMA battery pack in my Insight replaced under warranty with no cost to me. Great service advisor - Karla.

DougCinLV Apr 4, 2016

I think Honda West and Karla are the best!! They aim to please.

CrabbyBlonde Apr 4, 2016

Colby, my service representative/technician, is always very courteous and hard working. He tells me the options for maintaining my vehicle so I can schedule maintenance for service within my budget. Love it! Everyone at Honda is professional, yet friendly. Thank you for all you do!!

CRVDiana Apr 4, 2016

Had an appointment - they were on time, it was an easy oil & filter change. Quick, kind, attentive & well priced - I'll be back :)

kitty727 Mar 29, 2016

Service was great as all ways !! No problems at all

Davekank Mar 28, 2016

Comfortable waiting facilities while car was being serviced. Courteous and considerate staff.

2travellers Mar 25, 2016

Honda West Associates are professional,friendly and very knowledgeable, they answered all my questions. With out a doubt the best experience.

Barajasn1 Mar 20, 2016

Excellent service and people are nice and friendly.

daniel3515 Mar 18, 2016

Carol, my service advisor was great, knowledgeable, professional

jardal2 Feb 11, 2016

Carlos was very helpful and he provided me with great customer service. He made the process of getting a car very easy & smooth. I love my car very much, Thank you so much honda west

Rowelyn Feb 6, 2016

everyone at the dealership bent over backwards to make me comfortable with the vehicle. it is the second time i have leased a honda vehicle and the same personnel was involved. i will always be a honda driver thanks to the quality of the car, the deal i was able to get and staff excellence.

bayside8808 Feb 5, 2016

I had been looking for a very specific vehicle for quite a while. Online I found the exact match for the year, make, model and miles I wanted at Honda West. I live more than 500 miles away in Texas but since I wanted something very specific I was willing to drive or fly in. Not wanting to spend time doing the deal when I arrived I opted instead to talk through the deal over the phone. They Fed-Ex'ed me the paperwork and even gave me a postage paid return envelope. Everything was in order and I signed off on everything. It was a smooth transaction and Tim Walker managed everything for me right up the coordination of a driver I had set up to drive my vehicle off the lot. I don't normally leave feedback but this was a high ticket item that had a lot of moving parts. Kudos to Tim and the rest of the staff at Honda West.

noemail Oct 13, 2014

I just leased my third & fourth car from Honda West. The experience was great! I found the perfect vehicle with the perfect price. Shubao should be salesman of the year. From start to finish the process was painless and Shubao is all about customer service.

JasonDLV Feb 28, 2014

I am very impressed with how I was treated. There is always someone outside ready to greet you. I got a great deal on a good car. Jorge M. took great care of me.

RASchauer Feb 27, 2014

We came to Honda West and were met by Jarek Jarczok at the door. He was very friendly and helpful and took us right to the car we were interested in. He got us a great deal on our trade in too!! We would highly recommend Jarek to anyone interested in buying a Honda.

mirzamel May 30, 2012

I was very pleased with my overall experiance at Honda West, Jay Kiessling was enthusiastic and friendly and made my process in buying my car a pleasurable one. He made sure I understood the special features on each car that I looked at in the lot and helped me choose the right car for me. I will always own a Honda thanks Jay!!!

arapovy May 26, 2012

Went to Honda West a couple of days ago to purchase a car. Chris Bach was great he answered all of my questions. He was very professional, polite, quick and honest! It only took about an hour half and I was out driving my new car! Price is right! Financing was simple and quick as I did it online at Hondawest.net site before arriving to the dealership! I recommend seeing Chris Bach at Honda West on Sahara. There was no pressure at all. Great experience!

christlee1 May 24, 2012

total time under 2 hours easy price no haggle honest dealings friendly staff professional attitude

rhinoboy16 May 31, 2011

I live in Hawaii. I have a 2004 Honda Accord EX that I leave in California to drive when I'm home. June, 2008, I drove to Las Vegas for vacation and a job interview. I took my car to Honda West. The oil change department was wonderful. As I was waiting for my car, I walked into the Service Department to ask a question. My dashboard lights had gone out and my dealer in California said they would not repair it for me under warrenty. They wanted to charge me $800 to fix it. The Service Rep took all of the details and conferred with management. They told me they would fix the malfunctioning dashboard lights under warrenty. Again, this was done with utmost courtesy and friendliness. If I do relocate to Las Vegas, this will be my service dealer of choice. They were courteous and highly professional. I did look at cars in the lot while waiting and I will say that the Sales Department was a lot less courteous. If I needed to buy another Honda, it would be in California

Lihue Feb 15, 2009

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